Check-in Agent/Passenger Service Agent

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 28 years.

We work with some of the industry’s best known companies who demand the highest standard of applicants.

Role: Passenger Service Agent

Shifts: Earlies, Mids & Lates - Various shift patterns which will include working weekends and bank holidays when it falls on your shift

Contract: Temporary to permanent for the right candidate

Pay: £7.50 - £8.50 per hour


  • Check-in passengers using computerised check in systems or manually, in accordance with airline specifications and procedures.
  • Ensure travel documents are stringently checked for validity.
  • Issue boarding cards.
  • Monitor all aspects of baggage ensuring items do not delay check in.
  • Weigh and tag all baggage in accordance with allowances.
  • Carry out boarding gate procedures in line with customer airline policies.
  • Ensure all Customer service standards and procedures are adhered to.
  • To ensure the check in desks are kept in a clean operable condition.

The right candidate:-

  • A self-motivated, interested, natural and energetic individual
  • An enthusiastic and engaging personality who understands the positive impact of excellent Customer Service (Previous customer service experience is highly desirable)
  • Enjoy meeting different types of people, working with and helping the general public
  • A friendly, approachable and confident person
  • Possess excellent interpersonal skills and the ability to communicate effectively on all levels
  • To assist in the daily operation and check in passengers.
  • Is able to recognize and deal with difficult situations tactfully and diplomatically
  • Understands the Customer brand, it’s values, services, benefits and offers and is able to clearly communicate the information to each and every Customer


MUST be aged 18+

MUST not have lived/worked outside of the UK within the past 5 years

MUST not have any previous unspent convictions or caution

MUST have a full 5 year checkable employment / education / unemployment history

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants.

Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

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Line Up Aviation is a recruitment agency.

  • Rate: £7.50 - 8.50 per hour
  • Location: Luton, Bedfordshire, England
  • Type: Contract
  • Industry: Aerospace
  • Recruiter: Line Up Aviation
  • Contact: James Holliday
  • Tel: 01403 217688
  • Email: to view click here
  • Reference: PSALTN
  • Posted: 2017-01-05 10:51:26 -

  • View all Jobs from Line Up Aviation

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