Passenger Service Agent - Part Time
Passenger Service Agent / Check in staff
We are looking for a number of Passenger Service Agents to work with our client on a temporary ongoing contract at Gatwick Airport.
Our client is a London Gatwick based Airline looking for staff to work afternoon and evening shifts on a number of evenings during the week.
You will be required to work part time on Wednesday and Friday evenings from 16:00 to 22:00 on an ongoing temporary contract.
Pay: £9.50 per hour
16:00 – 22:00 – Wednesday, Friday
Extra hours as and when required.
Check-in passengers by computer or manually, in accordance with airline specifications and procedures.
Ensure travel documents are stringently checked for validity.
Issue boarding cards.
Monitor all aspects of baggage ensuring items do not delay check in.
Weigh and tag all baggage in accordance with allowances.
To effectively deliver the daily revenue target to enhance the Customer experience.
Carry out boarding gate procedures in line with customer airline policies.
Ensure all Customer service standards and procedures are adhered to.
To understand & represent the Client brand and fully support all new product enhancements.
A self-motivated, interested, natural and energetic individual
An enthusiastic and engaging personality who understands the positive impact of excellent Customer Service
Enjoy meeting different types of people, working with, and helping the public
A friendly, approachable, and confident person
Possess excellent interpersonal skills and the ability to communicate effectively on all levels
To assist in the daily operation and check in passengers.
Is able to recognize and deal with difficult situations tactfully and diplomatically
Understands the Customer brand, it’s values, services, benefits and offers and can clearly communicate the information to each and every Customer
Make every Customer feel special by delivering the very best service
Applicants must be able to supply:
FULL 5-year work/unemployment/education history and have lived in the UK for the last 5 years
Proof of National Insurance
Proof of address
Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants.
Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
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Line Up Aviation is a recruitment agency.
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