Field Manager

Field Manager Reach East Anglia £25-£30k D.O.E

Key Objectives of Role
As Field Manger you will directly Line Manage Tradespeople and Drivers ensuring continuous delivery of our purpose "repairs completed at my convenience" and Scope of Services which details our repair obligations.

You will be responsible for the day-to-day supervision of responsive, voids and out of hours work with a strong focus on improving efficiencies and productivity by supporting and developing our workforce.


Main Responsibilities
Responsible for ensuring all repairs are completed in accordance with our Purpose "repair completed at my convenience" by delivering an efficient in-house repairs service ranging from responsive, voids, subcontracting and out of hours repairs.


Direct Line Management of Tradespeople and Drivers responsibilities to include, but not limited to, absence, holiday, performance, development and recruitment of line reports.


Support, educate, develop and discipline line reports in ensuring flows of work are followed correctly and understood ensuring we complete each repair right first time.


Use measures to monitor performance to support with measuring capacity and capability within your team and the system
Review measures to educate others and improve the system on a continual basis.


Effectively deliver Safety Briefings on a one-to-one and/or group basis in specific trade related subjects inclusive of Health and Safety matters.


Positively support the learning and delivery of "Flagship Way" by promoting an open, honest and transparent culture which considers the customer at the heart of every decision being made.


Effectively support and promote Health, Safety and Welfare awareness to ensure safe working and driving conditions at all times whilst taking personal responsibility of your own Health, Safety and Welfare.


Build and maintain effective working relationship with the client, Flagship and key external stakeholders to support the delivery of the service.


Support in ensuring a consistent management approach throughout the Field Management Team and areas




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