Sales and Services Manager (Tourism)

Sales and Service Manager - Permanent - South East England - £45,000+

An excellent opportunity has arisen with our Travel and Tourism client for a Sales and Service Manager for their call centre.

The ideal candidate will have a passion for holidays and travel and previous experience working in this industry in Sales as well as having experience in management or leading a team.

Daily duties include:

- Lead and inspire the team of Salespeople and have strong management skills and an enthusiastic presence.
- Take direct responsibility for day to day running of both the Sales and Service operations of the Call centres teams.
- Lead the teams through change and inspire new ways to improve and find new opportunities for success.
- Ensure that all KPI's relating to conversion, margin, call answering and quality targets are achieved on a daily, weekly, monthly, and annual basis.
- Bring strong leadership skills to the team and assist individuals with coaching and performance management

Key skills required:

- Previous Management or Leadership experience.
- Previous experience in Sales in the Travel and Tourism industry.
- Strong Commercial Acumen
- Proven track record of transforming organisational cultures and implementing change.

You MUST have the right to live and work in the UK

For more information please send your CV to or call me on 02392 314687

Navis Consulting; Keeping your career on course.

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