Sales Hire Desk Controller - Manchester
How would you like to work for the Northwest's Largest Independent Equipment Hire company in one of their 121 "Hire It Centres"
As a Sales Hire Desk Controller, you will drive sales growth, build great relationships with customers and experience plenty of variety and responsibility.
As a Sales Hire Desk Controller you must have:
A higher than average communication and sales skills.
Strong organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
Good literacy, numeracy and computer skills.
Exceptional level of customer service in all areas.
You should have a confident, professional and outgoing manner to be able to deal with customers at all levels.
Confidence in your ability and have a passion for selling
A full clean driving license
Telephone based sales and customer facing service experience
An excellent telephone manner and the ability to build rapport with customers
Strong administration skills and be computer literate
Manual handling awareness
The Sales Hire Desk Controller responsibilities are;
Maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
A Sales Hire Desk Controller serves on the depot counter providing a quick and accurate response to customer¿s needs
Taking of orders, processing and following them through to completion.
Arranging delivery and collection of orders in according with the customer¿s requirements.
Liaising, where required, with other depot employees, customers, depots, workshops and sales teams
Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained
Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures
Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
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