Check-in Agent/Passenger Service Agent



Passenger Service Agent / Check-in Agent

£7.85 - £8.50/hour

Heathrow Airport


Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 29 years.

We work with some of the industry’s most well-known companies who demand the highest standard of applicants. 

Role: Check-in Agent/Passenger Service Agent

Contract: Temporary. 

Hours: Full Time 

Shifts: Shifts between 04.30 starts and 23.00 finish (with flexibility if flights are late)
A mix of shifts including 7 days on 3 days off, 7 days on 4 days off and 4 days on 2 days off (unless working Monday to Friday) so total flexibility required.

Weekends and Bank Holiday working required where shift pattern dictates

Salary: £7.85 - £8.50 per hour


• Previous Customer Service Skills are essential
• Must be smart and well presented
• Good command/understanding of the English language required
• Extra languages also beneficial but not essential.
• Must be able to supply FULL 5 year work/unemployment/education history and must have lived in the UK for the last 5 years

Duties include: 

• Meeting and greeting passengers.
• Checking in passengers using the airlines designated check in system.
• Working on the airlines ticket desk.
• Assisting with self-check-in.
• Assisting passengers in the departures/arrivals lounge.
• Assisting with boarding.
• Helping with important passport and security checks.
• Able to keep their professionalism when faced with challenging customers/situations
• Other duties when required.

Applicants must be able to supply:

• FULL 5 year work/unemployment/education history and have lived in the UK for the last 5 years
• Valid Passport
• Proof of National Insurance
• Proof of address

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants.

Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

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Line Up Aviation is a Recruitment Agency

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