Bilingual Technical Support, Reading, £27,000
Bilingual Speaking Technical Support, £27,000, Reading, UK
Our client is a bespoke, International Technology Manufacturing firm seeking a Bilingual Customer Service Advisor within their export team from their UK Head Office.
The successful candidate will act as an intermediary supporting customer’s queries – ensuring that they are diagnosed and resolved for the German market.
Duties and Responsibilities:
- Supporting and liaising with customers, suppliers, dealers and installers via telephone, fax and email.
- Supporting clients with their showroom experience installations
- Managing total process of repairs – providing resolutions to customers
- Troubleshooting – identifying faults and escalating to appropriate party
- Supporting team with Order Administration as required
- Keeping in line with company and departmental SLA’s
- Adhoc administration
Key Skills for the successful applicant:
- 1 – 2 years Customer Service Experience
- Degree educated
- Fluent in English and one of the following languages: Dutch, German, Spanish or Italian to Fluent business level (written and verbal)
- Microsoft office proficient - Advanced excel knowledge (Advantageous)
- Customer Service oriented
- Detail focused , Team Player
- Solving networking issues
- Experience using diagnostic trees
Successful candidates will be paid a salary of up to £27,000 in addition to company benefits.
For the successful candidate this is an opportunity to work within a dynamic work environment that supports development and personal growth.
This opportunity is also ideal for candidates looking to gain experience post-graduation.
If this sounds like the role for you then contact Jade at Origin Multilingual today to begin your application.
0203 800 0577
- Start: 04/12/2017
- Duration: n/a
- Rate: Â£27000
- Location: Reading,England
- Type: Permanent
- Industry: Graduate
- Recruiter: Origin Multilingual
- Contact: Jared Gotel (FB UK)
- Tel: +353 1 231 3100
- Email: to view click here
- Reference: BH9356
- Posted: 2017-12-04 10:38:24 -
- View all Jobs from Origin Multilingual
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