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Bilingual Technical Support, Reading, £27,000

Bilingual Speaking Technical Support, £27,000, Reading, UK

Company:

Our client is a bespoke, International Technology Manufacturing firm seeking a Bilingual Customer Service Advisor within their export team from their UK Head Office.



Job Role:

The successful candidate will act as an intermediary supporting customer’s queries – ensuring that they are diagnosed and resolved for the German market.

Duties and Responsibilities:

- Supporting and liaising with customers, suppliers, dealers and installers via telephone, fax and email.
- Supporting clients with their showroom experience installations
- Managing total process of repairs – providing resolutions to customers
- Troubleshooting – identifying faults and escalating to appropriate party
- Supporting team with Order Administration as required
- Keeping in line with company and departmental SLA’s
- Adhoc administration

 
Key Skills for the successful applicant:

- 1 – 2 years Customer Service Experience
- Degree educated
- Fluent in English and one of the following languages: Dutch, German, Spanish or Italian to Fluent business level (written and verbal)
- Microsoft office proficient - Advanced excel knowledge (Advantageous)
- Numerate
- Customer Service oriented
- Detail focused , Team Player

Desirable:

- Solving networking issues
- Experience using diagnostic trees

Gain:

Successful candidates will be paid a salary of up to £27,000 in addition to company benefits.

For the successful candidate this is an opportunity to work within a dynamic work environment that supports development and personal growth.

This opportunity is also ideal for candidates looking to gain experience post-graduation.



If this sounds like the role for you then contact Jade at Origin Multilingual today to begin your application.

Origin Multilingual

0203 800 0577


  • Start: 04/12/2017
  • Duration: n/a
  • Rate: £27000
  • Location: Reading,England
  • Type: Permanent
  • Industry: Graduate
  • Recruiter: Origin Multilingual
  • Contact: Jared Gotel (FB UK)
  • Tel: +353 1 231 3100
  • Email: to view click here
  • Reference: BH9356
  • Posted: 2017-12-04 10:38:24 -

  • View all Jobs from Origin Multilingual