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Operations Director - Rail

Operations Director - Rail UK based £100k - £140k benefits package

The Role

As Operations Director, you will plan, direct and manage service delivery to meet the safety, performance, financial, quality and regulatory standards of the business.

Ensuring Continuous Improvement of performance, you will deliver high levels of customer service at stations, travel shops and on train.

You will be responsible for delivery of all train running services and monitoring, managing day to day response to incidents and ensuring leased facilities are maintained and operate to the highest standards.

Responsibilities include:

  • ensure resources are available and operating to all safety standards

  • managing and monitoring rail service delivery

  • implementing operational strategy, policies and procedures to manage risks

  • controlling expenditure, budgets and revenues

  • liaising with stakeholders, regulatory bodies and Trades Unions

  • implementing service improvements in a cost-effective and reliable way

  • directing delivery of safety initiatives, team leadership, work quality and checks

The Company

Our client is a UK based market leading road and rail transport business with regional offices and operating companies around the UK.

The Person

As Operations Director you will have relevant experience in a similar role with a comprehensive understanding of the UK rail and train operating sector supported by:

  • ability to conceive and deliver practical solutions to technical / performance issues

  • knowledge of rail industry franchise processes / contract negotiations / bid processes

  • strong written, verbal, influencing and presentational communication skills

  • management and team leadership skills to work both independently and collaboratively

If you wish to be considered for the role of Operations Director, please forward your CV stating current remuneration details and availability quoting reference 272604CNS.


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