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Waking HANC Worker, Sudbury Suffolk

Waking HANC Worker, Sudbury Suffolk.

Service Care Solutions are currently recruiting for 2x Waking HANC Worker in Sudbury.

The shift patterns are 8:00am to 8:00pm worknig 4 nights on followed by 4 nights off.

As a Waking HANC Worker is essential you have experience of dealing with crisis situations and be able to show evidence of having used your initiatives to solve problems.

A key feature of this role is dealing with young homeless people with substance misuse issues, so some experience of working in this type of environment is desirable.

The purpose of the role is to provide overnight staffing cover to ensure customer safety and security, and provide customers with a timely, appropriate, calm and professional service throughout the night.

Some of your key duties will include :

, Creating and maintaining a safe and secure environment for all individuals in the project using your own initiative to ensure appropriate responses to any issues.

This duty of care extends to all visitors & those working in the service.

This will include making judgements in regard to non-residents being permitted access to the service
, To communicate and collaborate with internal and external services where required in response to an issue e.g.

emergency services, GPs, families, internal/ external maintenance services
, Ensure all required reporting and record keeping is undertaken
, Supporting Service approaches to safeguarding and protecting customers from abuse; reporting any safeguarding concerns to a senior staff member and/or local authority as required
, Responding to emergent risks including clinical/medical emergencies, referring customers to internal colleagues or external agencies as appropriate

If you are interested please call Sam at Service Care Solutions on 01772 208 966 or email your CV to