Application Support Analyst - Front Office
Front Office Support Analyst
- Providing 1st and 2nd Line Support for Global Front Office investment systems (including portfolio modelling, order management, research, performance, risk and compliance).
- Strong focus on new applications required for MiFID II (TCA, TRAX)
- Understand the data architecture within firm as it relates to data being fed into and out of Front Office systems.
Analyse and source data required for these systems.
- Liaising with data providers (e.g.
Back Office, market data etc.) to resolve queries.
- Liaising with system vendors to track product issues and enhancements.
- Providing development and support input into projects.
- Manage workload as well as ensuring incident management are maintained correctly.
Technical Knowledge and Experience
- Front Office Order Management System Knowledge
- Trade Life Cycle Knowledge
- Relevant tertiary qualification
- Working knowledge of key Front Office systems
- Understanding of Front Office team's processes and structures
- Understanding of key Front Office data requirements, investment terminology and related security information essential
- Experience of large and varied data sets, from multiple data sources, in order to conduct analysis and streamline processes is essential
- Firm grasp of SQL
- OMS (Order management System) experience required (thinkFolio preferable)
- Dealing platform knowledge (EMS) desirable
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