Galileo Ticketing Consultant

An exciting opportunity has arisen to work for the world's longest established travel company as a ticketing consultant … must have advanced Galileo knowledge!

This award-winning travel company offers high quality group tours, private travel and tailor-made holidays to many of the world's most desired destinations.

Now is your chance to work for a company which has won many awards in recent years.

, Working to the deadlines set out by the daily ticketing report.
, E-mailing Sales Team Leaders/Sales consultants every morning of pending files that require ticketing.

, Issuing IT nett fares and published fares for all Tailor Made itineraries files.
, Ensuring all tickets are issued in line with the airlines terms and conditions and are issued accurately and on time.

, Ensure that tickets are issued in line with the calculated cost indicated in the how to book notes and advise Operations Manager and Product and Sales Manager of any discrepancies.

, Issuing all ad-hoc, Staff and Press airlines tickets.
, Adding all API's and contact details to the airline booking where appropriate.
, Issuing group tickets which can involve emailing and working closely with airlines we hold allocation with.

Plus assisting the Operations team with group ticketing.
, Investigating and responding to ADM's and rejecting them as required.

Ensuring the follow up of any ADM's is carried out.
, Working closely with the Operations Manager and Product Managers.

Monitor all flight allocations for brochure tours, ad hoc and special groups.

, Checking ticketing email and responding to any queries and any urgent ticketing requests.
, Monitor queue manager and redirect any failed queues to the relevant queues.
, Advising sales team of any schedule changes for any failed queues.

, Advise the Operations Manager and Product Manager of any schedule changes to group allocations.

, Offer support and reissue / revalidate any PNR's affected by schedule changes in accordance to the airline rules.
, Assist in the dispatch of confirmation documentation which involves invoice and letter printing in addition to binding of tour notes.

, A competitive salary depending on experience
, Fantastic office location
, Monday - Friday working hours
, Travel Industry perks

Call - 0203 887 9444
Email -
Click - Apply Now

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