Monarch Recruitment Limited

3rd Line Engineer – MSP London - £45K

3rd Line Engineer – London - £45K

3rd Line Engineer, Windows Server 2008/2012/2016, Office 365, Exchange 2013/2016, AD, DNS / DHCP…

We have a brand new opening for a talented and technically minded 3rd Line Engineer to join one of London’s leading managed service providers who specialises within the SME Market.

Working as part of their 11 strong support team this person will be responsible for the escalations from the 2nd line team and complex 3rd line customer issues.

In addition, it will be your responsibility to update and create relevant technical documentation, log and resolve technical incidents at a 3rd line level and report on progress of incident and update relevant service management tools.

Experience Required:

- 5 years’ experience in a technical support position
- Previous experience working within a managed service provider
- Expertise with Microsoft products – Windows Server 2012/2016, Active Directory, DNS/DHCP
- Expertise with Office 365 email solutions
- Understanding of Networking & Wi-Fi infrastructure
- Server Virtualisation experience
- Holds Microsoft Qualifications / Certifications

If you have the above technical experience, this could be a great next step for you – as a business they recognise expertise, skills and professionalism but they also highly regard engineers’ passion, dedication and approachability. 

  • Start: ASAP
  • Duration: n/a
  • Rate: £40000 to £45000 Per: annum
  • Location: London,England
  • Type: Permanent
  • Industry: IT
  • Recruiter: Monarch Recruitment Limited
  • Contact: Danielle Keegan
  • Tel: 0203 479 2408
  • Email: to view click here
  • Reference: DK/3rdlineengineer
  • Posted: 2018-05-16 17:41:08 -

  • View all Jobs from Monarch Recruitment Limited

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