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Deputy Manager

Job Title: Deputy Manager
Reporting to: Service Manager and Area Manager
Salary: £25757.53
Job type: Adult Learning and Disability Supported Living Services
Location: Bromley
Open Date: 12/06/2018
Closing Date: 27/06/2018
Interview Date: 6/7/2018

We are recruiting for an enthusiastic and committed Deputy Manager to lead and motivate one of our three houses in our Bromley supported living service to provide meaningful support that will make a real difference to the people in our care.

This services is the full time residents of our customers and we are looking for someone who can help ensure a safe, well managed and enjoyable environment for all to enjoy and be part of.

Our service includes 3 houses with 3 to 4 customers in each.

The deputy manager will be placed within one of these homes and will take a lead in organising support plans, appointments, training and supervision of staff and ensuring a safe working environment for all.

Their needs are varying and include learning disability and complex medical needs.

Experience with learning disability is essential.

Experience with complex medical needs is ideal although not essential as training will be provided.

About us

For 40 years, Outward has been providing high-quality support and care services to vulnerable people in London.

Set up by parents of disabled children looking for alternatives to institutional care provision, Our aim is to support customers to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals.

Supporting the people we are supporting to make positive choices and take advantage of good opportunities.

About the Role

, You will work within the values and spirit of Outward to engage, enable and empower customers to achieve their goals and ambitions where they are able within a person centred approach.

, You will develop and motivate support workers to be positive and enthusiastic about their work and to deliver high quality and personalised support.

, You will work with the service manager to develop systems to enable support hours to be used creatively and flexibly to meet the needs of the people we support.

, You will lead your team to develop support plans and risk assessments that reflect people's needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want.

, You will deliver a service that meets and aims to exceed the expectations of the people we support, their funders, the local authority and relevant standards of care.

About you

You will share our values and passion to engage, enable and empower vulnerable adults to lead the lives they want.

Using your experience of working in a similar setting you will have developed the skills you need to engage and motivate service teams to provide creative and flexible services that make a positive difference to people's lives.

As the Deputy Manager you will be responsible for ensuring the delivery of a high quality support service for adults with a range of needs, through making sure the service adheres to all the relevant legislative and performance standards, contract compliance.

You will be an excellent communicator liaising effectively with key stakeholders including statutory multi-disciplinary and health professionals, family carers and customers.

You will be able to easily interpret and apply policy into practice, including principles and practices of safeguarding adults at risk, budget management, health and safety, mental capacity act and upholding the rights of customers to be involved at all levels of decision making as well as achieving good outcomes for customers.

You will be required to work some evenings, weekends and bank holidays.

You may also be asked to do an occasional sleep-in and will provide regular out of hours on-call support for which additional payment will be made.

You may be required to complete some frontline support shifts as part of the role.


, NVQ Level 3 in Social Care or equivalent
, Experience of leadership within a team
, Good organisational skill
, Experience of planning activities in house and out of service
, Problem solving skills
, Experience working towards and documenting care standards
, Driving is preferable


We value everything our support workers do for our customers, so we provide a great benefits package:

, Flexible working hours; that will give you the work life balance that is right for you
, Up to 25 days annual leave plus bank holidays (pro rata for part time)
, An occupational sick pay scheme
, Access to our Employee Assistance Programme
, Annual leave purchase scheme
, Travel Loans
, Training and Development opportunities

How to Apply

Please send us your details via 'Apply', and ensure you include a valid email address as you will be sent further instructions.

Diversity at Outward

A line manager's reference will form part of the selection process for all internal candidates.

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment.

If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates.

This will be fully subsidised by Outward

We are committed to equal opportunities and welcome applications from all sections of the community.