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IT Support Officer

An established financial institution headquartered in Malta and operating across Europe.

They are currently looking to recruit an IT Support Officer for their Malta office

Key Responsibilities

  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks
  • Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults
  • Replacing parts as required
  • Providing support, including procedural documentation and relevant reports
  • Supporting the roll-out of new applications
  • Setting up new users' accounts and profiles and dealing with password issues
  • Responding within agreed time limits to call-outs
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritising and managing many open cases at one time
  • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers
  • Testing and evaluating new technology
  • Conducting general maintenance pertaining to the IT infrastructure


  • Linux CentOS & Redhat
  • Windows 2008 & 2012 Serves
  • HA Clustering
  • MS SQL Server 2008 - 2014
  • MS Exchange 2010 & 2013
  • MS SharePoint 2013
  • MS Skype For Business 2015
  • MS Navision Dynamics 2013
  • VMware technologies
  • Cisco Firewalls, Switching & PABX
  • Problem-solving and decision making
  • Good written and verbal communication
  • Have minimum 3 years’ experience working in an IT support environment
  • Knowledge of Linux and Windows in general
  • Technical know-how on Enterprise IT Equipment
  • Knowledge of HA clustering and configurations and MS SQL server database administration

A very attractive remuneration package is on offer, consisting of an above market rate base salary, private health and life insurance and more.  

Interested candidates are requested to apply here:

Should you require further information call Antoaneta on +356 20 99 44 44