Technical Account Manager
Looking for that next challenge working within a company with an exceptional reputation in their industry? Do you have strong customer management, technical skills and want to be a part of an organisation with maximum employee satisfaction with great salary, employee benefits and great working atmosphere?
Our client are one of the UK's leading organisations in their industry are now looking for a Assistant Management Accountant to strengthen their team.
KEY PERFORMANCE AREAS
To control quality and to provide due diligence and innovations to customers and to support growers from a quality, technical and innovation point of view.
, To manage the technical account for customers as required
, Accompany retail customer personnel on grower / packhouse visits
, To be part of the Technical Department team and provide support to the organisations growers in QA management and product quality compliance
, Undertake pre and in-season packhouse audits to ensure compliance with current standards and requirements for supply to multiple retailers
, Ensure that customer technical requirements are communicated to sites as required
, Ensure compliance of fruit quality standards during the main UK production season to each customer's specification
, Ensure continued QA systems compliance during the main UK production season through regular inspection and audits
, To innovate, drive and help adoption of new ideas.
, Assist the grower or office in the event of product problems as appropriate
, Secondary responsibilities:
, Liaise with the sales team providing accurate local information about crop stages and volumes
, Participate in training courses for the growers and their staff during the off season
, In case of absence
, Responsibility passed to the Head of Technical or to other Technical Account Managers.
, Other ad-hoc duties as required.
, Evidence of extensive experience working in a comparable role, preferably within the soft fruit industry
, Strong appreciation of our business needs and resourcefulness in coming up with solutions to their challenges
, Ability to relate to key client personnel in a professional and credible fashion
, Well-developed personal and written communication skills, including the ability to communicate with a wide range of employees
, Good interpersonal skills and well-developed leadership and management skills
, Ability to delegate effectively and to follow-up as appropriate
, Ability to work as part of a team with colleagues across professional, operational and cultural boundaries
, Proactive approach and prompt responses to all service requests
, Ability to identify needs and issues and recommend suitable and pragmatic courses of action and solutions, adopting a risk aware approach
, Good time management and organisational skills with the ability to handle a number of tasks at once and meeting deadlines as required
, Very good organisational skills
, Good IT skills including experience of Word and Excel
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
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