Aftercare Team Leader

Southern Housing Group are recruiting for an Aftercare Team Leader in our Development team, based in Horsham.

What we can offer you:

Here at Southern Housing Group, we know that our greatest assets are our employees; which is why in return for your hard work as our Aftercare Team Leader, you can expect to receive a competitive salary of circa £30,000 - £40,000.

You will also receive benefits including:



* 23 days holidays plus public holidays.

We also close between Christmas and New Year, so you get another 3 days bonus!


* A great pension scheme


* The ability to buy extra leave and discount cards


* Flexible working


* Employee referral scheme


* Cash claim-back on medical treatments


* Travel to work loan


* Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance


The Aftercare Team Leader role:

Joining our team, you will deliver oversight but not direct line management to four team members.

You will be required to provide regular reporting on individual developments, performance and high-priority complaints cases to the Aftercare Manager.

During busy periods, you will provide an efficient, friendly and well-informed telephone and email service responding to queries, problems and requests from residents and internal teams, such as Lettings and Sales staff.

The Ideal Aftercare Team Leader:

You will require experience of working with the public in a customer focused environment and have the ability to create detailed, accurate reports.

You will also have the following skills / experience:



* Full UK driving license


* Exemplary communication & interpersonal skills


* Very strong administration and organisational skills


* Highly confident with I.T.


* Evidence of leadership / management skills


About Southern Housing Group

Southern Housing Group is one of the largest housing associations in southern England and has a well-established reputation as a successful business with social objectives.

We provide housing of all different types, to customers who live in our almost 30,000 properties.

It is an exciting time for the Group and we are in the process of revolutionising the way we work to ensure that we continue to thrive and achieve our social objectives.

If you have the skills, experience and attitude to become our Aftercare Team Leader, we want to hear from you.

Click APPLY today to review the full role profile!

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist.

No terminology in this advert is intended to be deemed discriminatory.

We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Full terms and conditions of the CVWOW business can be found on our website.


  • Start: ASAP
  • Rate: £30000 - £40000 Per Annum Circa
  • Location: Horsham, England
  • Type: Contract
  • Industry: Customer_services
  • Recruiter: CV WOW
  • Contact: Holly Willis
  • Email: to view click here
  • Reference: SHG-DEV-18134
  • Posted: 2018-10-17 23:35:01 -

  • View all Jobs from CV WOW


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