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Service Advisor

Service Advisor

Our client a brand franchised motor trade dealership have the requirements for an experienced and high performing Service Advisor to join their successful Aftersales team.

Key role and responsibilities as a Service Advisor;

  • Ensure customers are aware of service and repair work required to their vehicles in a professional manner

  • Advise on estimated costs of repairs and work to be undertaken

  • Sell additional products as appropriate to customers' needs

  • Advise on timescales and collection arrangements

  • Produce job cards on in-house computer system

  • Update customer and vehicle records

  • Document all warranty work in accordance with manufacturer policy

  • Preparation and completion of invoices

Minimum requirements as a Service Advisor;

  • Experience in a similar role, as a Service Desk Advisor / Car Service Advisor or similar

  • An ability to sell additional products and services to customer

  • Experience of using motor dealership databases

  • Excellent communication skills and the ability to deliver outstanding customer service

  • The ability to manage multiple tasks

Service Advisor

Salary: £24k + £30k +

Location: Chigwell / East London

  • Great opportunity to step on board with an impressive dealership group based in the East London area.

  • The site has a good level of footfall due to its location and passing trade.

  • Working in a Team of 2 Service Advisors

  • Fantastic bonus structure that can see £1000 + in bonus being achieved with

  • Uncapped Service plans / Tyres + labor target + CSI score bonuses - paid monthly.

If you want to hear more about this role please send us your CV by clicking 'apply now' or contact Eric at Holt Recruitment on 07885 857727 / 01202 552915 to discuss this Service Advisor position further.