Telecoms Administrator - Salford - £20,000 - £22,000 + Benefits




Telecoms Administrator - Salford - £20,000 - £22,000 + Benefits


Ofcom registered, expanding telecoms company with a thriving B2B Division is looking for a Telecoms Administrator to help service their customers' UK and international needs.

They have trade agreements with all the major UK networks and carriers across a full range of products and services.


This full-time role is based in their Manchester Office.



The Role



  • Administrative duties to support the Telecoms and Mobile Teams

  • Ensure a smooth onboarding process for new customers and connections

  • Supporting and implementing the telecoms and mobile processes

  • Analysis of data and translation into a fixed line or mobile proposition

  • Responsible for communications via phone calls, email and post

  • Escalating queries and concerns when necessary

  • Ensuring all procedures are compliant

  • Completing various ad hoc projects and tasks as assigned


Essential Skills



  • Previous experience within the telecommunications industry

  • High attention to detail

  • Ability to work under pressure

  • Excellent analytical skills

  • Highly numerate

  • Confident and professional communication

  • Good telephone manner

  • Flexible attitude and a good team player

  • Good telephone manner

  • Flexible attitude and a good team player

  • Ability to multitask and prioritise work load

  • Strong organisational and planning skills

  • Ability to maintain confidentiality


Skills and Qualifications


Excellent IT skills, specifically Microsoft, Higher Level Excel, Outlook and Word Excellent English written and verbal skills.


Other languages will be of benefit to this role, but are not essential




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