German Sales Advisor position

 

Responsibilities

• Manage large amounts of incoming calls

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships of trust through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team targets and call handling quotas

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

 

Requirements

• Previous customer support experience (advantage)

• Fluency in German (written and Verbal) and English

• Good MS Office skills

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

 

Benefits

• Competitive remuneration package

• A challenging working environment

• Monthly performance bonus

• Ticket restaurant vouchers per working day

 

Why use Recruitment Agency

 

• You are given extra support in preparing for interviews

• You have a contact person who gives you all the details of the job

• You can ask for your application feedback anytime via email or phone

• You don’t have to face the situation where company do not reply to you for days.

• All our services to job seekers are free of charge.

We also offer bonus scheme to candidates.




Share Job