Additional Resources Ltd.

Therapy Service Manager

Therapy Service Manager - London

Salary - Competitive + Pension + Bonus + Life Ins + Childcare Voucher + Flexible working hours

The Client

Our client are a private psychiatric hospital in central London delivering treatment for all types of mental health conditions.

They deliver innovative, cutting-edge and evidence-based treatments across a range of psychiatric conditions.

These include all areas of general psychiatry, such as depression, anxiety, bipolar, OCD and PTSD as well as addictions and eating disorders.

The company are looking for a candidate to join their exciting and dynamic team in an environment where you will be able to flourish and have creative freedom overseeing three specialist service lines.

The Role

The establishment are currently looking for an experienced Full Time Therapy Services Manager to join the therapy team.

This post is responsible for the leadership, development and operational management of the Therapy department for Acute, Addictions and Eating Disorders Unit.

The postholder will also be overseeing the busy outpatient therapy offering located on site and at a satellite clinic in the city as well as the day patient provision.

The qualified candidate will report to the Managing Director.

The postholder will be an experienced and energetic professional.

Working as part of our MDT, they will be committed to providing high quality care for all the service users.

The service workforce totals approximately 20 permanent members and 80 Sessional Therapists/Psychologists.

Therapy services are a valued and essential part of the Hospital which works closely with key stakeholders for the benefit of improved patient experience, safety and care.

The candidate:

The ability to provide a strong effective leadership with evidence of post graduate leadership qualifications

Knowledge and experience of high quality therapy delivery in acute settings

Commitment to developing own and others leadership and management skills

Experience of collaborative working and service improvement

Innovative workforce management skills

Budgetary skills

To ensure appropriate clinical supervision of staff

To manage initial client complaints and answer queries

To ensure comprehensive service monitoring and to evaluate the service producing reports for the Board and Director etc where required

To monitor budgets and authorise invoices for payment

To identify and implement improvements in clinical practice; implement policy and procedural changes

To adhere to your professional bodys code of ethics (UKCP, BACP, BCP etc.) including maintaining accreditation or registration

To participate in the preparation and implementation of the annual business plan

To develop and maintain good communication and effective relationships with all internal colleagues and external partners.

To work within BACP Ethical Framework and WCTS clinical guidelines, and comply with all policies and procedures


Nurse qualification (RMN) with therapist training / Psychologist / Therapist

Higher postgraduate degree relevant to the position

BACP accreditation / UKCP registration (or equivalent)

Significant post-qualification clinical practice experience

Expertise in the application of own theoretical model of practice, as well as understanding of and respect for other models and approaches

Expertise in assessing and working therapeutically with a wide range of clients from different ethnic, race and class backgrounds: using short, medium and long-term contracts including hard-to engage, complex and highly distressed patients

Work Experience

Line managing staff and leading a team

Extensive experience of working in depth with issues of complexity and risk P

Monitoring and evaluating service performance.

Producing reports.

Budget monitoring and oversight

Evidence of developing and implementing a full therapy provision and treatment pathway

Must have lead services in an established clinical setting (NHS or private/independent sector)

Skills, Knowledge and Aptitude

A calm and thoughtful approach to issues of clinical risk including an ability to recognise / monitor own responses and not let them impinge on clients

Use own clinical supervision appropriately

Excellent written, verbal communication skills

Ability to deal with a very challenging patient group in a positive manner

Ability to identify and manage stressful situations

Ability to work as part of a team

Good English communication skills both verbal and written

Good interpersonal skills

Readiness to accept direction

Good computer literacy

Ability to communicate effectively with colleagues, patients and visitors

Ability to balance team working with independent initiative

Professional manner

Knowledge of CQC regulator requirements

Important Information: We endeavour to process your personal data in a fair and transparent manner.

In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.

For more information see our Privacy Policy on our website.

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If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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