Repairs Work Planner - Cambridge

Salary: £11.88-£17.59 per hour (depending on experience)

Full Time – 37 hours a week

Role Purpose:

• To manage co-ordinate and monitor building services appointments on a daily basis including reallocation of work to operatives to ensure appointments are achieved on target during sickness absence, holiday periods and prioritise jobs based on urgency.
• Monitor performance to ensure service delivery and customer satisfaction targets are achieved. 
• Ensure that building services works carried out by trade operatives and sub-contractors are accurately recorded and processed to deadline.
• Provide support to the building response supervisor to ensure service always runs smoothly.

Key Responsibilities:

• Manage appointments in close liaison with operatives, supervisors, and technical
• Coordinators and the customer service centre to ensure clear communications are
• Maintained and customers enquiries are addressed within deadlines.
• Monitor the status and completion of sub-contractors work ensuring that work carried out are accurately recorded and are within agreed timescale and budget.
• Liaise with the Supplies and Purchasing service to ensure that materials and equipment requirements reflect contract specification and service needs and make recommendations/communicate any changes required.
• Raise building repair jobs within the management system when necessary.
• Collate and produce reports, including confidential and sensitive information.
• Collate data and produce detailed and statistical reports analysing information.

We offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices.

4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Casey Adams on 07587327813 or via email CaseyA@4recruitmentservices.com