I’m looking for an Inbound Admin Advisor for a leading Medical Equipment Supplier and Manufacturer based in High Wycombe.

My client is associated with a world leading manufacturer and stock and supply over 35,000 products.

As a Sales Advisor you are responsible for managing customer issues and queries, placing orders and processing escalations across a number of communication channels.

You will confidently liaise with different departments and communicate to higher levels within the business.

• Determine customer requirements and identify the best solutions in-line with company processes and procedures.
• Process customer orders via calls, emails or web orders.
• Accurately process and manage enquiries, quotes, sales orders and invoices.
• Use internal CRM systems to accurately record customer conversations, resolutions & sales orders.
• To pro-actively promote new products and support the customer’s needs and requirements.
• Collaborate with Sale Reps to continuously improve customer service and sales growth.

• To charge the correct carriage as applicable.

• To work collectively as a team, supporting each other and the rest of the business to give the customer the best experience possible.

Salary                    £24K-£26K + Bonus

Hours                     8.30 – 17.00 + overtime available

Location                 High Wycombe (Office based)    

Please get in touch with sarah@cpi-selection.co.uk