Family Resettlement Worker

Westminster area.

The service provides support to families primarily from Afghanistan and Ukraine, to help them successfully settle in to their new accommodation and integrate into the local community.

The successful candidate will be required to work 37.5 hours per week, working from Monday - Friday, 9AM - 6PM.

Temporary cover is required for approximately 2-3 months.



In this position, you will be required to;
- Hold a caseload of 15 key clients/ families and carry out regular key working sessions resulting in agreed support plans and goals, which are reviewed regularly.
- Complete comprehensive and high-quality risk assessments and risk management plans
- Meet newly arrived families at their new accommodation and orientating them to the local area
- Assist Families to access support services and to meet their needs, considering proactive approaches with services and institutions across the community, and act as an advocate for the client where appropriate
- Provide housing advice to clients/families in order for them to maintain their tenancies
- Assist and empower clients/families to develop life skills and participate in activities to promote increased independence and involvement with the community
- Proactively liaise, communicate and negotiate with internal and external specialists and external agencies in order to maximise client support services, resources and funding
- Support clients/families with identification and application to suitable employment, training or education opportunities
- Work flexibly with families to provide motivational support and meet emerging needs

Please note, this role involves lone working

To apply for this role, you must have;
- Experience of managing complex cases, which would require referral to safeguarding and multi-agency working.
- Experience of working within a strengths and recovery-based model, proactively engaging and motivating families to move towards an appropriate level of independence and inclusion.
- A strong understanding of the issues involved in working in the community with vulnerable families and has an ability to support a dispersed caseload.
- Experience of building and maintaining strong networks and positive relationships with internal and external stake holders.
- An awareness of the challenges and opportunities faced by asylum seekers/refugees in the UK
- Excellent communication skills with a strong ability to adapt your approach and effectively engage with a wide range of audiences appropriately such as Landlords, Council Members, vulnerable groups, external charities, statutory services and more
- The Ability to think 'outside the box' and come up with flexible and family centred solutions to problems.