HR Business Partner

HR Business Partner
Full Time 37.5 hours per week
Norwich
Office Based (with some flexibility to work from home)

The role
Our whole reason for being is to attract, retain and develop great people.

We know that you sustainably raise performance through engagement and that leadership and culture is key to this.

We're looking for a commercial HR generalist to play an integral role in our HR team and business.

You will be working closely with assigned areas of the business to deliver the People Plan and their basic HR needs.

You will be expected to maintain a commercial view of people practices, ensuring we make the right decisions for our people that drive strong business outcomes and commercial results.

You'll help them drive change, support rapid business growth and support on a variety of ambitious and exciting projects all while making sure our culture is nurtured and developed.

The Role:
This is a true generalist position, day to day responsibilities will include:
, Collaborating enthusiastically and proactively with your business area to deliver the People Plan, driving key HR initiatives and fostering a dynamic, high-performance culture.
, Taking full responsibility for obtaining an understanding of the business area priorities, issues, opportunities and performance
, Diving into HR data and metrics, uncovering trends and opportunities for transformative improvements
, Empowering managers with the tools and knowledge to lead their teams effectively, championing internal L&D programs and crafting innovative materials
, Being the go-to HR support for your business area on all matters including; performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long-term sick, disputes, colleague wellbeing including maternity/paternity
, Partnering with the HR team to streamline administrative processes, maintain compliance, and safeguard the business
, Working with leaders to protect and build on our existing culture in order to maintain top-quartile engagement scores
, Shaping the future of rewards and remuneration, enhancing benefits and collaborating closely with payroll.


, Diving into exciting ad hoc projects, from integrations to diversity and inclusion initiatives, driving positive change and innovation.

The person
We're not your everyday HR department and we're not looking for your everyday HR person.
, It's fast-paced and always changing so you need to be up for the challenge, always ready to adapt and get stuck in
, Agile with a growth mindset, you will really care about our business and your business area.

You get that you are a role model for and a custodian of our culture and will always put your best self forward
, It's all about the people in Citation so you'll need to demonstrate a wide range of influencing and communication skills.

With high emotional intelligence and sound commercial acumen, people will want to come to you, not just because of your expertise, but because you are a great person to work with
, We're always growing and changing so you'll need to demonstrate how you positively embrace change personally and drive change successfully within your business
, Whilst it's all about the people we're not pink and fluffy, you'll need to demonstrate your commercial edge too
, We've got a coaching style with our managers, we work together to help find the best solutions so you'll need to show us your coaching and problem-solving skills
, You'll have experience of dealing with a wide range of ER issues and feel comfortable dealing with issues from basic to complex issues
, You're always learning and developing - you might not have all the answers yet and you're willing to learn and give it a try
, We're always looking for ways to improve our processes to create a better experience for colleagues so you'll show initiative and come up with new ideas on how we can do this

Ideally, you'll also have..
, Experience of working in a standalone or semi-autonomous role would be advantageous
, Experience of writing and delivering training
, CIPD level 5 or 7 or equivalent experience

What will you get from us?
Working for Citation you will be able to split your time between home and office, 4 days a week in the office, a range of benefits and the opportunity to grow your experience and career in so many ways.

It's a great place to work because of the people we employ.

Fun, professional and supportive, we want likeminded individuals who love to love their job.

So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.

Hit Apply now to forward your CV.