An expanding group of independent Opticians across the UK, are looking for a full time Operations.

Ideally based in the Leeds/Manchester area, your territory will include Teesside down to London.

Operations Manager - The Role

• Medium sized independent group of Opticians with 26 current locations across the UK


• Planned expansion in the future


• New role to oversee daily activities of the business


• Opportunity to directly impact and influence the growth and success of the company


• Constant communication with Head of Operations and Practice Managers to ensure proper operations of the company


• Develop, implement, and maintain business standards and best practice


• Work with practices to increase the efficiency of existing processes and procedures to enhance the company's ongoing successes


• Lead, motivate, and support teams within a time-sensitive and demanding environment, including practice development plans and problem resolution.


• Manage data collection for the updating of metrics to achieve productivity targets, eliminate errors, and deliver excellent customer service.


• Partner with cross-functional teams to improve systems.


• Full time role working Monday to Friday


• Regular travel involved


• Salary around £35,000 plus car allowance and travel expenses

Operations Manager - Requirements

• Management experience within optics - 5 years +


• Regional or operations experience would be an advantage


• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
  Knowledge of practice management software and an aptitude for learning new applications


• Exceptional communication and relationship building skills.


• Customer service focused mindset


• Ability to use Microsoft Office/Google Business Suite


• Strong IT skills

To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply' link as soon as possible.