JOB DESCRIPTION



Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.

Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.


GENERAL PURPOSE OF THE JOB:


The Inside Sales Representative seeks to gain new leads and convert them into ongoing customers by building lasting connections and relationships, understanding brand benefits, answering questions, and providing a smooth sales process to close sales and meet targets.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meet or exceed sales goals and objectives set by leadership.
• Generate revenue by soliciting and obtaining orders, understanding, and interpreting technical requirements, providing technical information, and developing accounts.
• Develop meaningful relationships with customers to encourage trust and loyalty by building rapport, providing technical information/explanations, and preparing quotations.
• Research accounts, identify key players, assess competitors, analyze/ summarize information and trends, generate interest, and identify sales opportunities.
• Maintain and expand database of prospects within assigned territory and build pipeline.
  
  Maintain accurate and up-to-date information in Salesforce.com.
• Source, generate, and follow-up on cold and warm leads to further the sales process including inbound and outbound calls and emails.
• Understand customer needs and requirements and identify product features and benefits that address needs and add value.
• Close sales and fill orders by transferring orders to fulfillment, communicating expected delivery date, etc.
• Notify team members of One Tremco qualified opportunities for further development and closure.
• Update job knowledge by studying new product descriptions and participating in educational opportunities.

• High school diploma or GED required.
  
  Bachelor's degree in marketing, communication, construction management or related field preferred.

• Minimum of three years experience in a sales or outbound customer service role with a proven track record of meeting or exceeding sales targets/quotas.
• Experience working with Salesforce.com or similar CRM.
• Ability to cold call and reach out to customers who have purchased products is preferred.

• Highly motivated, assertive, competitive, with a positive demeanor.
• Excellent organizational and follow-up skills.
  
  Exceptional customer service skills.
• High degree of flexibility and the ability to effectively manage multiple concurrent projects and a fluctuating workload.
  
  Demonstrated ability to prioritize and manage time effectively.
• Excellent written and verbal communication, presentation, and listening skills.
  
  Understand common objections and develop strategies to overcome them.
• Intermediate math skills to calculate percentages, sales prices, and discounts quickly and accurately.
• Team-oriented with the ability to build collaborative relationships with internal departments.
• Strong persuasion and influencing skills required to close sales.
• Strong phone presence, positive personality, demonstrates tenacity and resiliency.
• Accepts ownership and accountability.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook, etc.) and CRM software such as Salesforce.com.