Senior Claims Handler - Leeds

Location: Leeds
Salary: Up to £40,000 (dependent on experience)
Position: Senior Claims Handler
Hybrid Working Available

A well-established, client-focused insurance brokerage known for their exceptional service and dedication to delivering the best outcomes for their clients.

Due to continued growth, they are seeking an experienced Senior Claims Handler to join their successful and collaborative team in Leeds.

This is a key opportunity to manage complex commercial insurance claims, delivering a first-class service to clients and ensuring claims are handled efficiently from start to finish.

Key Responsibilities:

• Oversee and manage complex commercial claims, ensuring timely and efficient resolution.


• Advise clients throughout the claims process, delivering expert guidance and support.


• Collaborate with insurers, loss adjusters, directors, and account executives to achieve optimal settlements.


• Lead client meetings and discussions with loss adjusters, providing regular claims progress updates.


• Produce and analyse claims MI, ensuring accurate and timely reporting to clients and internal teams.


• Ensure claims handling complies with FCA regulations and company standards.

• Experience: Extensive experience in handling commercial insurance claims, ideally in a senior capacity.


• Qualifications: Cert CII qualification or equivalent, with strong technical knowledge of policy wordings and FCA compliance.


• Skills: Excellent organisational skills, with the ability to manage multiple claims and meet strict deadlines.


• Attributes: Composed under pressure, proactive, and adaptable, with a strong sense of integrity.


• Leadership: Proven ability to lead, mentor, and support junior team members.


• Client-Focused: Exceptional communication skills and a customer-first approach.

• Competitive salary of up to £40,000.


• Opportunity to work on complex, high-value claims cases.


• A supportive and collaborative working environment.


• Career progression opportunities with a forward-thinking company.


• Hybrid working options for greater flexibility.

If you're an experienced Senior Claims Handler ready to take on a new challenge and make a significant impact, we want to hear from you.

Apply now to take the next step in your career!

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