Social Media Executive/Coordinator

Social Media Executive/Coordinator
Location: Hybrid (2 days a week in Wilmslow)
Permanent
Salary: Competitive

We are Citation.

We are far from your average service provider.

Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.

We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.

Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.

Are you creative, brimming with ideas and looking for an exciting career in social media? We are seeking a Social Media Executive to join our brilliant Content Marketing team.

This position is perfect for someone who likes to keep their finger on the pulse on trending topics and loves unlocking new ways to connect and communicate with their target audience on social.

The role:
As a Social Media Executive/Coordinator, you'll play a vital role in shaping our online presence and engaging our target audience.

We're B2B, but we're not boring - we want to stand out and capture the attention of busy small business owners across the UK.

Your responsibilities will include managing and reporting on our social media accounts, dreaming up and delivering social content calendars alongside our brilliant in-house content executives and designers, scheduling posts, community management and bringing fresh ideas and creativity to our social media accounts to drive engagement and leads.

We want to build a presence across target online communities and groups, making sure we're part of and leading the social conversation in our space.

You'll work alongside our fabulous Content Marketing team and reporting into our Group Content & Social Lead where you will be responsible for driving leads into our business through social media.

What you'll be responsible for:
, Handle day-to-day management of our key social media platforms
, Plan and schedule posts for all accounts efficiently using Hubspot
, Strategically plan and schedule engaging content and steer our social strategy
, Report on social performance across our Group platforms, sharing insights and ideas on how we can drive better engagement and reach.


, Bring innovative ideas and creative concepts to our marketing plans, continuously reviewing and optimising social content to resonate and grow our audience.
, Provide insights based on competitor tracking to help us stay at the forefront of industry trends - actively monitor competitor social media activities to identify opportunities and best practices.


, Champion our tone of voice and engage with our online community to build meaningful connections and interactions that show us as professionals with personality.
We want to reignite our social presence and platforms:
, Bringing fresh new ideas across written, video and graphic media.
, Work collaboratively with our in-house content and design teams to develop high-impact, eye-catching social content.


, Take ownership of benchmarking and reporting and generating leads through effective social media activity.

At Citation, we're all about culture and values, which means it's really important for us to find someone we gel with.

If you read the below and think “Yes! That's me!” then you'll fit in just fine:

, A passion for social media and content.
, Excellent understanding of social media platforms and scheduling tools.
, Strong written skills and the ability to craft engaging social content.
, Excellent organisational skills to manage multiple brands and accounts.


, B2B experience desired but not essential.


, Creative problem solver with a growth mindset.


, Enthusiasm to learn and adapt in a fast-paced environment.

Here's a taste of the perks we roll out for our extraordinary team members:
, 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.

Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
, Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
, Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
, Growing Families: We're all about supporting our Citation family, and that includes expectant parents.

Vouchers and special perks await to celebrate the newest addition to your family.
, Healthcare cash plan: Your well-being is our priority.

That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
, Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!
, Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.

Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!

Hit Apply now to forward your CV.