Holt Recruitment

IT Infrastructure Support Engineer

Holt Executive is excited to partner with a leading global connectivity provider in the search for an exceptional  IT Infrastructure Engineer.

This collaboration highlights our shared commitment to delivering innovative solutions and attracting top-tier talent.

We are seeking a skilled professional to play a key role in providing day-to-day hands on technical support and management of the internal Corporate and customer-managed IT Infrastructure and projects.

This partnership reflects Holt Executive’s dedication to connecting forward-thinking companies with outstanding candidates who drive innovation and success. Be Part of the Future of Global Connectivity

We are seeking a talented and motivated IT Infrastructure Engineer to join a dynamic team working on cutting-edge connectivity solutions.

This is a fantastic opportunity to be part of a forward-thinking organization, contributing to the development and maintenance of advanced systems that enable seamless communication across industries worldwide.



About the Role:   The role involves providing hands-on technical support and management of both internal and customer IT infrastructure, ensuring 24/7 service delivery, and acting as an expert on corporate systems and servers, while supporting internal users and remote sites globally   Key Responsibilities:

- Build, maintain, and support physical/virtual environments, network storage, and backup/recovery systems to ensure high service availability.
- Manage and support corporate IT infrastructure for HQ, remote offices, and customers, ensuring seamless operation and integration.
- Ensure server builds and network configurations align with IT security policies and accreditation standards.
- Maintain software compliance for server operating systems, applications, and client licenses, including regular audits.
- Monitor server and service performance to ensure efficient operation.
- Manage email infrastructure, including Exchange, cloud continuity services, SPAM filtering, and mobile device management (MDM).
- Adhere to departmental change control processes and contribute to CCB meetings.
- Build and maintain IT hosting infrastructure, including storage, virtual environments, email, and backups.
- Build and maintain IT security infrastructure, including antivirus, update/patch management, and web filtering.
- Build and maintain telephony equipment and servers, and install telephones on desks.

Requirements:

- HND/Degree in Computer Science or related discipline, or at least 10 years’ experience in a demanding environment with a 100+ user network, including remote sites.
- Extensive experience with virtual environments (VMware).
- In-depth experience with email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.
- Strong knowledge of Windows OS administration, Active Directory management, Group Policies, user/group management, and PowerShell.
- Extensive experience maintaining server hardware and storage systems (NAS, SAN).
- Strong understanding of IT security (anti-virus, hard drive encryption, client hardening, authentication).
- Experience in High Availability environments, including clustering and disaster recovery.
- Solid technical knowledge of IP network fundamentals.
- Ability to achieve Direct Vetted Status (DV).

Desirable Skills:

- Linux knowledge an advantage 
- Experience of Blackberry UEM server or Mobile Device Management (MDM). 
- Experience of administering and supporting IP phone systems. 
-  In-depth experience of SNMP monitoring tools.

Author: Nigel Quinn Document: IT Infrastructure Support Engineer Page: 4 of 4 Version 1.0 Date of Issue: 
- A sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam, Microsoft SQL Server. 
- Relevant Microsoft qualifications are a strong bonu.

What We Offer:

- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and certifications.
- A collaborative and innovative work environment.
- The chance to work on impactful projects in a fast-evolving industry.

If you’re passionate about technology and eager to play a critical role in delivering innovative connectivity solutions, we’d love to hear from you.

  Apply now to join a team dedicated to shaping the future of global communication.

We are also a Disability Confident employer.




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