Homeless Prevention Officer

Have a passion for making a difference in the lives of those at risk of homelessness? Be part of a busy vital team where you'll be part of a dedicated team creating positive change throughout Conwy, while developing your own skills and experiences too.

In the Homeless Prevention Officer role, you will be:

• Delivering housing support & interventions, developing personal plans, and use practical measures like mediation, advocacy and referrals to prevent or relieve homelessness
• Providing advice, information, and signposting to additional services tailored to the needs of each service user
• Collaborating with local agencies, landlords, and community organisations to secure housing options and support services
• Maintaining detailed records and managing case records and documentation securely and accurately
  
• Taking services into the community through home visits, outreach activities, and participation in multi-agency meetings to address housing challenges collaboratively
  

In the Homeless Prevention Officer role, you will need:

• Previous housing experience including case management
• A strong understanding of housing legislation, particularly the Housing (Wales) Act 2014
• Problem-solving and organisation skills with a passion for helping people 
• Excellent communication, advocacy, and collaboration skills
• Respect confidentiality and handle personal data responsibly under GDPR
  

What's on offer:

• Competitive pay starting from £16.37 per hour, with overtime and holiday pay
• Full-time working hours - Monday to Friday
• Office based in Colwyn Bay
• Temporary assignment until the end of September 2025 initially.
  

If you’re ready to bring your skills to this rewarding role, please get in touch today!