Void Coordinator

What's the role?

This role is responsible for supervising and coordinating voids and responsive repair works across our housing stock.

You'll lead and support a team of operatives and contractors to ensure repairs and void refurbishments are completed safely, to a high standard, and within agreed timescales.

You'll play a key part in monitoring quality, driving first-time fix rates, and resolving any day-to-day issues that arise on site.

Collaboration with colleagues, residents, and external partners will be essential in this fast-paced, resident-focused role.

What We're Looking For

You'll be organised, practical, and proactive in managing repairs and void processes.

Experience supervising repairs or voids in social housing is essential, with a clear understanding of health and safety and compliance.

You'll have great people skills able to build strong relationships with operatives, residents, and contractors.

A proven track record of delivering works on time and to a high standard.

Strong IT and record-keeping skills are important.

You'll have a commitment to excellent customer service and continuous improvement.

Special conditions

• Relevant trade or supervisory qualification is desirable


• Some out-of-hours and weekend working may occasionally be required


• The job is subject to an enhanced DBS check

If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)