Service Manager

The Service Manager will directly manage resources to ensure exemplary customer service to people who use their services whilst ensuring budgetary compliance.

, To be responsible for holding and maintaining the appropriate registration for the service.

, To provide leadership, management and clear direction in the delivery of all services within your defined area(s) of responsibility.

, Manage the recruitment, selection and on-going training, development and performance of all staff within your service to ensure achievement of national minimum care standard requirements.

, Monitor and develop the individual and team performance of all members of staff to achieve optimum performance within defined organisational policy requirements.

, Ensure that disciplinary matters, grievances and whistle blowing issues are dealt with promptly and professionally in accordance with organisational procedures.

, Develop and implement service training plans in consultation with the Learning and Development team.

Person specification Essential requirements

, NMC registration as RGN

, Level 5 Diploma in Leadership for Health and Social Care or equivalent qualification as required for registration with the relevant inspectorate.

, Substantial experience of operating in a supervisory or management capacity in a care environment.

, Demonstrate a commitment to continue training and developing professionally to maintain your competence as a manager, including keeping up to date with your knowledge of standards and legislation.

, To be able and willing to travel and stay away overnight if required.

, To have a genuine commitment to the values and ethos of Leonard Cheshire.

Key competencies and skills

, Strong ‘people' and communication skills.

, A thorough understanding of financial data with the ability to set and manage budgets, understand and analyse spreadsheets and make effective saving.

, Understanding of employment practice and Health and Safety legislation.

, Clear understanding of and ability to deliver to the regulatory framework and legal environment in which we work.

, To have highly developed IT skills in standard Microsoft packages.

, Demonstrate partnership working with a variety of stakeholders and ability to negotiate with stakeholders.

, Knowledge of marketing and fundraising techniques would be advantageous.

Salary £50-£55k

Please apply below for further details

Practicus Ltd is acting as an Employment Agency in relation to this vacancy.

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