ACCOUNT MANAGER
KIRKHAM
SALARY UP TO £30K + BONUS

THE OPPORTUNITY:

We are working with a growing technology business that provides Software & ERP solutions and is now seeking a proactive, commercially minded Account Manager to join their team.

This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value.


Key Responsibilities:

• Client Relationship Management


• Act as the main point of contact for a designated portfolio of clients


• Build and maintain strong, long-term relationships


• Respond promptly and professionally to client queries and concerns


• Sales & Revenue Growth


• Identify opportunities for upselling and cross-selling


• Work towards annual sales and revenue targets


• Prepare and present tailored proposals, handling negotiations to secure agreements


• Service Delivery Coordination


• Ensure smooth delivery of services by collaborating with internal operations, support, and product teams


• Monitor service levels and address issues proactively


• Keep clients updated on service enhancements and product developments


• Internal Collaboration


• Work closely with cross-functional teams to align on service delivery


• Share client feedback to support continuous improvement


• Act as a liaison between clients and internal departments to ensure seamless communication


• Track KPIs relating to account performance, customer satisfaction, and service delivery

Skills & Experience Required:

• Experience in an Account Manager, Client Success, Customer Success, Client Account Manager, Customer Account Manager, Key Account Manager, Business Development Representative, Sales Development Representative or similar role


• Strong verbal and written communication skills


• Proven ability in sales, upselling, or revenue-focused account management


• Excellent relationship-building skills


• Confident problem solver with a customer-first approach


• Highly organised, able to manage multiple priorities


• Comfortable working cross-functionally with varied internal teams

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).

Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.

We are an equal opportunities employer and we never charge candidates a fee for our services.