Charles Hunter Associates

Operations Manager / Registered Manager - Domiciliary Care

Operations Manager / Registered Manager - Domiciliary Care

Location: Orpington
Salary: £45,000 - £50,000 DOE + Performance Bonus
Type: Full-time, Permanent


We are looking for an experienced Operations Manager / Registered Manager to take operational responsibility for an established domiciliary care service in Orpington.


This is a hands-on leadership role for someone who can confidently oversee the day-to-day running of the service while taking responsibility for CQC registration, compliance, quality and team performance.



Key Responsibilities


  • Take overall responsibility for the operational running of the service.




  • Lead and develop the care and office teams.




  • Maintain full compliance with CQC regulations and legislation.




  • Manage rotas, staffing levels and service delivery.




  • Oversee care plans, risk assessments, audits and quality assurance.




  • Manage safeguarding, incidents, complaints and investigations.




  • Lead recruitment, supervision, training and performance management.




  • Build strong relationships with service users, families and professionals.




  • Monitor operational and financial performance.




  • Drive service improvement, efficiency and growth.




  • Prepare and maintain the service for CQC inspection.




  • Act as the registered person for the service and provide strong leadership across the operation.





About You

We're looking for someone with:




  • Proven management experience within domiciliary/home care.




  • Strong understanding of CQC and adult social care regulations.




  • Experience managing teams, compliance and operational performance.




  • Level 5 qualification in Health & Social Care, or equivalent.




  • Strong commercial and operational awareness.




  • Excellent leadership and communication skills.




  • A proactive, hands-on approach and the confidence to take ownership.





What's on Offer?


  • £45,000-£50,000 salary, depending on experience.




  • Performance-related bonus.




  • Significant autonomy and responsibility.




  • Opportunity to lead and develop an established service.




  • Professional development and career progression.




  • A key leadership position with genuine scope to make an impact.





If you're an experienced Operations Manager, Registered Manager, Deputy Manager or senior domiciliary care professional ready to take the next step, we'd like to hear from you.




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