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Civil Enforcement Officer - Bootle - Full Time; 40 hours per week - £25,875.20 per annum
Could you see yourself working outdoors?
Do you have excellent customer service skills?
Do you have a Full Clean driving licence?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and issuing tickets to vehicles parked in contravention of the TMA 2004.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling and various other breaches of the Environmental act and Seftons Public space protection order. You will not have to deal with these issues but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, at times in challenging situations.
- The aptitude to work on your own or as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some bank holidays.
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bootle,England
Start: 10/12/2024
Salary / Rate: £25,875.20 per annum
Posted: 2024-12-10 13:16:03
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School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour.
The school you will be posted at is Alexandra Junior School, Cator Rd, London SE26 5DS
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!
This role is based outside Alexandra Junior School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money?
Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families?
Do you care about your community and have a little time to spare?
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
What will you do?
- Ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- Operate hazard warning signs as appropriate.
- Control and direct traffic as appropriate.
- Maintain control over families who are awaiting instructions to cross.
- Use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- Frequently assess the risks that come with the crossing site to detect any problems.
- Report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
....Read more...
Type: Permanent Location: Bromley,England
Start: 10/12/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-12-10 10:17:03
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The Role
Supervisor - Bootle - £30,279.60 per annum - 45 hours per week
Do you have experience as a manager/supervisor?
Do you have good people management skills?
Do you have a full clean, UK manual driving licence?
We are looking for an On-Street Supervisor to manage a contract-based team of Civil Enforcement Officers in Bootle.
As a Supervisor, you would be responsible for ensuring operational requirements and service level agreements are met throughout all aspects of the contract.
This role is ideal for current or previous Civil Enforcement Officers looking to develop their career.
What you will do:
- Manage your on-street team of enforcement staff to ensure they are performing their duties.
- Work on-street with your team to ensure staff are effectively deployed.
- Review performance data to ensure contractual requirements are met and implement corrective measures
- Motivate, praise and develop your team
- Ensure KPIs are consistently met by the enforcement team
- Make recommendations to management on service/operational issues
- Set objectives, conduct appraisals and identifying training needs for operational staff
- Maintain and uphold client relationships.
What you will bring:
- You will need 1 years experience of Civil Enforcement Officer experience.
- Be able to demonstrate team management skills including coaching, training and recruiting
- Experience working within a client facing role with good commercial acumen
- Experience of monitoring KPIs and preparation of reports
- Good written and verbal communication
- Hold a full clean, UK drivers licence.
Does this sound like an ideal opportunity for you? Click 'Apply Now' and our recruitment team will be in touch shortly!
What we can offer you:
£30,279.60 per annum (£12.94 per hour)
45 hours per week
28 days holiday per year including Bank Holidays
Pension scheme
Training & Development opportunities
Employee Discount scheme
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With interesting projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work ....Read more...
Type: Permanent Location: Bootle,England
Start: 10/12/2024
Salary / Rate: £30,279.60 per annum
Posted: 2024-12-10 09:56:10
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The Role
School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour.
The school you will be posted at is Churchfields Primary School, Churchfields Rd, Beckenham BR3 4QY
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!
This role is based outside Churchfields Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money?
Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families?
Do you care about your community and have a little time to spare?
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
What will you do?
- Ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- Operate hazard warning signs as appropriate.
- Control and direct traffic as appropriate.
- Maintain control over families who are awaiting instructions to cross.
- Use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- Frequently assess the risks that come with the crossing site to detect any problems.
- Report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
....Read more...
Type: Permanent Location: Beckenham,England
Start: 10/12/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-12-10 09:32:03
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The Role
Environmental Enforcement Team Leader- Harrow - Full-Time; 40 hours per week - £33,280 per annum
Do you enjoy managing and uplifting a team? Do you enjoy being outside and on the go? Have you had supervisor experience?
If you answered yes to the above then keep reading!
We have an opening for an Environmental Enforcement Team Leader, to work with a team enforcing local laws to protect the local neighbourhood.
So, what can you expect as an Environmental Enforcement Team Leader?
What will you do?:
- Head up, advise and support the Environmental Enforcement Officer (EEO) team
- Monitor EEOs both out on street and via reports
- Examine reports of littering, fly tipping, dog fouling and other similar offences
- Act in response complaints regarding local environment quality and anti-social behaviour
- Be in charge for performance reviews, planning and appraising the training of staff where required
- Operate within all policies on the employment of staff.
This will include: recruitment, conditions of employment, pay and benefits, discipline, grievance, performance management etc
- Work with both the Waste Management Manager and Environmental Health Manager
- Aim to build a good working relations with key service areas.
This includes cleansing and waste collection teams, and the waste management team in commencing enforcement work
What will you bring?
- At least one years experience of working in a supervisory post serving clients
- Good working knowledge of Excel and Word
- Experience of environmental enforcement and services
- Experience of carrying out awareness raising/public relations work
- Reliable and capable of dealing with possibly tough people/situations.
- Strong communication and interpersonal skills
- Full clean driving licence - Preferable
So what package is on offer for you?
You will receive £33,280 per annum.
Full time hours, 40 hours per week, covering any 5 from 7 days.
Benefits including pension and employee discount scheme.
You will be provided with a Full All-Weather Uniform.
Access to ongoing training and development.
If this sounds like an opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the growth prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Harrow,England
Start: 09/12/2024
Salary / Rate: £33,280 per annum
Posted: 2024-12-09 14:52:03
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Client Operations Manager East Midlands Railway
£35,000 Per annum
Are you an experienced Operations Manager with excellent Communications skills?
Do you have experience in a hands on field-based role?
If so, we may have an exciting career opportunity for you!
We are looking for a Client Operations Manager to play a vital part in identifying, establishing and maintaining positive business relationships, whilst ensuring operational standards are being achieved and adhered to in line with our individual clients requirements and expectations day to day
Technical experience desired and would be beneficial in this role, although full training will be provided.
Key Responsibilities:
- Produce operational reviews to allow the analysis of trends and to introduce best practice across the contract
- Ensure specified response times are met, in accordance with contractual and local agreements
- Establish and maintain strong internal and external stakeholder partnership
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Monitor contract performance and implement measures to improve areas of poor performance
- Carry out regular continuous improvement audits of all operational procedures
- Manage and continuously improve the SLA performance of the service provided by APCOA
- Assist and support the client in the examination of pertinent information to determine the accuracy of customer/client complaints
- Establish and maintain Planned Preventative Maintenance (PPM) schedules to ensure all car park equipment is fully maintained and operational
- Monitor and report on progress against agreed objectives, ensuring that issues of concern are raised in a timely manner and solutions proposed.
- Monitor and maintain equipment including cameras and other associated car park equipment across multiple sites within the East Midlands area
- Take action to resolve equipment issues identified, both remotely and on site.
- Monitor and manage equipment uptime in line with contract SLAs
- Take appropriate actions to maintain high levels of performance across the estate
What we are looking :
- Minimum 2 years management experience
- Strong commercial acumen
- A high attention to detail and a hunger to improve systems and processes that are business driven.
- Excellent interpersonal skills with the ability to build and maintain positive working relationships
- Previous experience in a field-based role would be beneficial
- Some technical experience preferred
This role offers a competitive package that rewards performance and encourages growth, supporting you in making a meaningful impact on our clients success.
Why join us:
- A dynamic and collaborative working environment
- Opportunities for professional development
- 25 Days Annual Leave per annum
- Company Pension Scheme
This role offers a rare opportunity to shape the future of Parking and make a measurable impact on client satisfaction and business growth. Youll work in a collaborative environment where innovation is encouraged, and client success is paramount.
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Nottingham,England
Start: 09/12/2024
Salary / Rate: £35,000 Per annum
Posted: 2024-12-09 13:55:04
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Civil Enforcement Officer Knowsley - Full Time 40 hours - £11.44 per hour - £23,795.20 per annum
Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Are you over 18?
So, what can you expect as a Civil Enforcement Officer (CEO)?
- Youll be helping members of the public by patrolling public streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will be encouraged to provide a high level of all-round customer service, providing the public with useful information and advice.
As you can see being a CEO is an important job, so could this role be for you? One of the main aims of Civil Enforcement Officers, is to reduce pollution and ensure the safety of the local community.
We are looking for:
- Enthusiastic and community-based people with customer service experience
- The ability to communicate confidently with people from all walks of life.
- If you're the kind of person who enjoys being active, the role could be ideal as you'll spend most of your time in the open air.
- Full training, along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves so this is a great place to start your career.
We believe that working for Apcoa is great.
Why? We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
40 hours per week any 5/7
So, what are you waiting for? APPLY NOW and speak to one of our recruitment colleagues to discuss how your skills or experience may suit the role.
APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
....Read more...
Type: Permanent Location: Knowsley,England
Start: 09/12/2024
Salary / Rate: £23,795.20 per annum
Posted: 2024-12-09 12:12:04
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School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour.
The school you will be posted at is Warren Road Primary School, Warren Rd, Orpington BR6 6JF
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!
This role is based outside Warren Road Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money?
Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families?
Do you care about your community and have a little time to spare?
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
What will you do?
- Ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- Operate hazard warning signs as appropriate.
- Control and direct traffic as appropriate.
- Maintain control over families who are awaiting instructions to cross.
- Use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- Frequently assess the risks that come with the crossing site to detect any problems.
- Report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. We offer a motivating work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
....Read more...
Type: Permanent Location: Orpington,England
Start: 09/12/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-12-09 11:26:07
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Customer Service Advisor Wigan - Full time; 40 hours per week - £23,795.20 per annum
Do you have customer service experience? Are you a good communicator?
Full time (40 hours) : Any 5 out of 7 days : Working hours between 8AM 8PM
Mon Fri: 8am 5pm or 11am 8pm
Sat/Sun 8am 5pm
We are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service
You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
Youll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate
What will you do? :
- Serving customers ensuring they receive an easy and seamless tailored experience over the telephone taking inbound calls.
- You will provide exceptional customer service via telephone and email
- Working on the live webchat to help and support our customer issues
- Being informed about services and helping customers with natural service
What will you bring? :
We are looking for an excellent team player with great communication skills.
You will be someone who possesses the skills to work under pressure.
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for the customers?
Do you have a desire to succeed in your role?
We'll ensure you are rewarded for all of your hard work, which is why there is a competitive benefits package on offer to you:
- 40 Hours working 5 days over 7 days
- £23,795.20 per annum
- Full Uniform
- Training and development
- Company Pension
- Employee discount scheme
- Once monthly free lunch and free parking.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
Does this sound like you? Then please apply now!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared.
With projects and an atmosphere of fostering and support.
Staff have the training openings to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 06/12/2024
Salary / Rate: £23795.20 per annum
Posted: 2024-12-06 13:15:04
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The Role
School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour.
The school you will be posted at is Hayes Primary School, George Ln, Hayes, Bromley BR2 7LQ
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!
This role is based outside Hayes Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money?
Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families?
Do you care about your community and have a little time to spare?
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
What will you do?
- Ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- Operate hazard warning signs as appropriate.
- Control and direct traffic as appropriate.
- Maintain control over families who are awaiting instructions to cross.
- Use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- Frequently assess the risks that come with the crossing site to detect any problems.
- Report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
PLEASE NOTE THIS ROLE WILL BEGIN IN MID OCTOBER.
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
....Read more...
Type: Permanent Location: Bromley,England
Start: 05/12/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-12-05 15:04:04
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Internal Sales Support Executive£24,000 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLINGContributory Company PensionBonus scheme Discount on Fuel, MOT and Car Services• Are you motivated by delivering great customer service? • Does developing client accounts and maximising their potential appeal to you? • Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?• Would you like to work in a role that has come about due to business growth? On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same.
Our client is the market leader in the fuel card industry.
They have been trading since 1983 and are constantly expanding and improving.Your Skills: • Excellent customer service/customer retention background • Good experience of customer liaison by phone and email • Experience in business to business relationships • Negotiation and Account Management The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities: • Building client relationships with dedicated accounts• Speaking with clients and resolving queries • Identifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329 Westin Par values diversity and promotes equality.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.
If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
Type: Permanent Location: Dover, Kent, England
Start: 2nd September 2024
Duration: Permanent
Salary / Rate: £24k per year + + Bonus
Posted: 2024-12-05 12:45:01
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An Automotive company is currently seeking a talented Customer Support Technician.
They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Customer Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28000 - £30000 Per Annum None
Posted: 2024-12-04 23:35:03
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Customer Support Technician required to handle customer inquiries offering detailed product information, helping with troubleshooting, and delivering outstanding support.
Your passion for cars and your experience in customer service will be invaluable assets.
Skills
Proven customer support experience, especially in tech or automotive fields.
Insight into vehicle data acquisition techniques.
Experience with product testing methodologies and tools.
Have a valid, clean UK driving license.
Role
Leveraging your automotive industry experience or knowledge.
Communicating clearly and professionally in writing and over the phone.
Drawing on your previous customer service experience.
Applying logical thinking to troubleshoot issues effectively.
Bringing a positive, team-oriented attitude. ....Read more...
Type: Permanent Location: Buckingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28000 - £30000 Per Annum None
Posted: 2024-12-04 23:35:03
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The Role
Environmental Enforcement Officer - Harrow - Full-Time; 40 hours per week - £27,040 per annum
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Harrow, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
What is on offer to you?
- £13 per hour
- 40 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Harrow,England
Start: 04/12/2024
Salary / Rate: £27,040 per annum
Posted: 2024-12-04 14:26:19
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The Role
Environmental Enforcement Officer - Ealing, Harrow and Hounslow - Full-Time; 40 hours per week - £27,040 per annum
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
PLEASE NOTE YOU WILL BE BASED IN EITHER EALING, HARROW OR HOUNSLOW.
THIS MAY NOT BE YOUR PREFERRED LOCATION BUT WE WILL TRY AND ACCOMMODATE IF POSSIBLE.
What will you do?
- Monitor and enforce laws within Ealing, Harrow and Hounslow, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
What is on offer to you?
- £13 per hour
- 40 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Southall,England
Start: 04/12/2024
Salary / Rate: £27,040 per annum
Posted: 2024-12-04 14:22:03
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Parking Supervisor - Crawley - Full-Time - Monday to Friday £26,000 per annum
Do you have a full UK driving license?
Do you have previous supervisor experience?
Are you able to work well under pressure with excellent communication skills?
If you answered yes, then this may be the next move for you!
APCOA are currently looking for a Parking Supervisor to work on the Govia Thameslink Railway contract based in Crawley.
This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations across the GTR estate.
You will be responsible for a team of car park patrol attendants, ensuring efficient and effective operation of all car parking and related activities across your area.
This role is working Monday - Friday either 9am - 5pm or 8am - 4pm.
There may be some weekend or bank holiday work if required.
Keep reading to find out more!
What you'll do
- Ensure correct front-line staffing levels are in place & correct site visits are being completed by the front-line team to ensure KPIs are met.
- Supervision off all front-line staff during core business hours, to be assisted by Operations Manager where required.
- Carrying out regular site audits to ensure high standards are maintained.
- Monitoring performance, service & quality of the Companys sites & staff & taking all pertinent action to communicate/advise and assist in line with the Company standards.
- Identification, response, & resolution of any on site related car parking issues.
- Reporting any untoward incidents concerning members of staff to the Operations Manager & ensuring they are recorded correctly on QM.
- Recruitment, induction, training, performance management of all staff, managing disciplinary issues in line with site & Company policy.
- Ensuring all company policies & employee communications are effectively conveyed to frontline staff for all related car park operations, standards, discipline, training, & development.
- Management of car park/security incidents including attendance/escalation of any incident & liaison with the required emergency services as appropriate
- Ensure all frontline staff are compliant with health & safety procedures & standards.
- To assist with senior administrator & Operations Manager, to ensure all Parkway & ANPR related issues are resolved within the agreed SLA.
- Undertaking any additional duties as requested by the Operations Manager
What you'll bring:
- Excellent communication skills
- Previous experience supervising a team
- Full UK driving license is essential
- Previous experience with H&S policies
- A positive, can-do attitude!
Does this sound like you? Click "apply" today and one of our team will be in touch soon!
Must hold full UK Drivers License and be over 18 in order to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Crawley,England
Start: 03/12/2024
Salary / Rate: £26,000 Per annum
Posted: 2024-12-03 18:54:03
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Salary: €3000 - €3500 BrutoLanguage: French and EnglishStart: ASAPI am working together with an amazing hotel group and I am looking for an experienced and enthusiastic Breakfast Manager to lead the morning dining operations.The ideal candidate will ensure an exceptional breakfast experience for our guests, maintaining high service standards and efficient team management.If you love Boutique hotels, a chique vibe, amazing decor then this is the place for you !Key Responsibilities:
Operational Management:Oversee all aspects of breakfast service, ensuring smooth and timely operations.Guest Experience:Ensure a welcoming atmosphere, address guest needs promptly, and handle complaints effectively.Team Leadership:Train, motivate, and manage the breakfast team to deliver excellent service.Hygiene & Safety:Maintain strict hygiene and safety standards in the kitchen and dining areas, complying with health and safety regulations.Inventory Management:Monitor stock levels for breakfast items and coordinate with suppliers for timely replenishment.Budget Control:Manage staffing and labour costs within the allocated budget for breakfast service.Quality Assurance:Ensure the consistency and quality of food and beverages served.Reporting:Provide daily operational reports and collaborate with other departments to enhance overall guest satisfaction.
Qualifications and Skills:
Proven experience in a supervisory role within the hospitality or food service industry.Strong leadership and team management skills.Exceptional customer service abilities with a guest-first mindset.Knowledge of food hygiene and safety standards.Excellent organizational and multitasking abilities.Flexibility to work early mornings - 5 days per week - please note that the role is for a maximum of 5/6 hours per day
....Read more...
Type: Permanent Location: Brussels, Belgium
Start: ASAP
Duration: /
Salary / Rate: €3k - 3.5k per month + /
Posted: 2024-12-03 15:26:37
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Customer Service Advisor/ Driver - Heathrow Airport - £14.58 Per Hour - Full-Time
Do you have driving experience? Do you pride yourself on excellent customer service? Would you like to work at Heathrow?
If you answered yes to the above questions, then we may just have the role you have been looking for!
An exciting opportunity has arisen for a Customer Service Advisor / Meet and Greet Driver who will be the face of our business, bringing outstanding customer service at Heathrow Airport.
You will join a team that takes pride in their Customer Service and a company that takes pride in its people.
As a Customer Service Advisor / Meet and Greet Driver, you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go above and beyond.
Please note you will need to have had a full driving license for 3 years for insurance purposes.
4 on 4 off shift pattern 7am - 7pm or 7pm - 7am.
Please note this role includes working night shifts
Could you bring your spark to our Team? Here's what you need to know before applying.
What youll do
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line care in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License held for over 3 years
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- Administration experience and skills - desirable
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:
What well offer you
- Hourly rate of £14.58
- Shift Pattern 4 on 4 off
- Day and Night Shifts Availability
- Employee Discount
- Training and Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Hounslow,England
Start: 03/12/2024
Salary / Rate: £14.58
Posted: 2024-12-03 13:20:05
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Bilingual Customer Service Advisor (Polish & English) Trafford Park (Office Based £11.45 per hour – 40 hours minimum per week (£23,861)BonusPermanent ContractMonday – Friday 11:00 – 21:00Plus One Saturday every month 08:00 – 16:00 Customer Service AdvisorThe RoleWinsearch UK is currently working with a Food manufacturing business to appoint a Customer Service Advisor, on a permanent, full-time basis.
The purpose of this role will be to support customers in their after-care journey, ensuring customer satisfaction.
Providing professional first line advice, guidance and support to the customer on a variety of productsHandling all customer interaction in a prompt, friendly and professional mannerObtaining and evaluating all relevant information to handle product and service inquiriesUnderstanding the customer requirementsTo Process any orders that come through.Advising customers on the best services availableResponding to customer requirements, resolving customer queries and complaintsBuild rapport with the customersCapture, maintain and ensure quality of customer data.Contributing to the overall performance of the teamDeliver and maintain both individual and team targets
The CandidateYou will have the following skills, experiences and attributes…
You MUST be bilingual in Polish and English.Excellent verbal and written skills in both Polish and English.The candidate must be IT literate.A passion for delivering first class customer service.They must be personable to allow them to communicate with people of all levels and quick thinking within a pressurised environmentSelf-Motivated and driven to succeed.Flexible with excellent attendance and punctualityThe candidate will be customer orientated, reliable, and dedicated and self-motivated with the ability to cope under high-pressured conditions in order to achieve collective team and individual targets.GCSE (or equivalent) in Maths and English, grade C and above are desirable
Winsearch acts as an employment agency for permanent staff.
We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.Consultant – Ryan Taylor – ryan.taylor@winsearch.uk FoodH Our clients and their customers come from diverse backgrounds and so do we.
We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise.
This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union.
Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.
Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.
For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks ....Read more...
Type: Permanent Location: Trafford Park, Greater Manchester, England
Salary / Rate: £23,861 per year
Posted: 2024-12-03 11:05:47
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Customer Support Executive Location: Hybrid working, split between office (Wilmslow) and home workingHours of Work: 08:30 - 17:00 Salary: £22,575 + Bonus (up to £1,500 per month)
The RoleAn exciting opportunity has arisen for a Customer Support Executive to join our Commercial Sales Operations team.
We are looking for individuals who are commercially savvy and who are excellent at objection handling. The role, in a nutshell, is contacting and rebooking prospective clients with our Business Development Consultants (BDC).
So, the calls will be relatively warm, as they will have already spoken to one of our Business Development Consultants and booked a meeting in and are aware of the services that we offer.
You will be following up, fact-finding and objective handling reasons for cancellation with the view to rebook the client back in with the BDM.
Skills that we required:, Excellent communication skills, Strong organisational skills, Strong understanding of the sales process, Sales driven, Good analytical and commercial skills to maximise diary management, Adaptable and able to make prompt decisions, Supportive team player
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role and the overall business objectives of the organisation.
About YouYou are a team player with excellent communication skills.
You can pick things up quickly so understanding our process won't be a problem for you.
We are a fast-paced company, so you'll be comfortable working at speed and able to adapt quickly.
The CompanyWe are Citation.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. Why Join Us?
At Citation, we don't just offer a job — we provide a career and a community.
Here's a glimpse of the perks our extraordinary team members enjoy:, 25 Days Holiday + Bank Holidays: Recharge with plenty of time off to relax and explore., Birthday Bliss: Take a day off to celebrate YOU on your special day., Post-Wedding Bliss: Newlyweds get an extra week to soak in the happiness., Growing Families: Enjoy vouchers and special perks for expectant parents., Healthcare Cash Plan: Access private healthcare to keep you feeling your best., Pawternity Leave: Welcoming a new furry friend? Take a day off to make it memorable., Community Days: Make a difference with a day off to volunteer or support a charity.
Join us at Citation, where you'll gain unparalleled experience, be celebrated for your achievements, and thrive in a supportive culture!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: £22575.00 - £24750.00 per annum + + Bonus
Posted: 2024-12-02 16:30:08
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Job Title: Customer Service Executive
Work Pattern: Full time 9:00 AM - 8:00 PM on a rota basis
Duration: Permanent
Location: Cheadle SK8
Salary £23k
About the Role: We're looking for a passionate and detail-oriented Customer Service Executive to join our team.
This vital role ensures a seamless and customer-focused car-buying journey by supporting Personal Car Buyers and customers through the entire process, including aftercare.
If you thrive in a fast-paced environment and excel at communication and organisation, this could be your next opportunity.
Work hours: Monday to Sunday, 9:00 AM - 8:00 PM on a rota basis.
Flexibility is essential, as weekend and bank holiday shifts are required (time off is provided during the following week for these shifts).
This is an office-based role due to regulatory requirements.
Responsibilities:
Coordinate and submit all required documents and supporting information for car purchases.
Ensure a smooth and efficient handover to the Car Collection Team.
Proactively communicate with customers and dealers to maintain high levels of satisfaction.
Collect customer testimonials and photos from successful purchases.
Provide support to customers post-purchase, addressing any issues or concerns.
Skills and experience:
Excellent organisational and time management skills.
Outstanding attention to detail.
Strong written and verbal communication skills.
Ability to take ownership of tasks and see them through promptly.
Fast-paced administrative or office experience is essential.
Industry experience is beneficial but not required.
A positive, motivated, and passionate attitude toward your role and the business.
What We're Looking For:
We need someone who is self-motivated, eager to learn, and capable of managing multiple tasks efficiently.
While experience in the motor industry is an advantage, your dedication to providing exceptional support and maintaining high standards in all tasks is what will set you apart.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
....Read more...
Type: Permanent Location: Cheadle, England
Salary / Rate: Up to £23000.00 per annum
Posted: 2024-12-02 16:29:19
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Customer Service Advisor Worcester (Hybrid) £12.06 per hour Temporary Ongoing Contract 40 hour working week 1 hour unpaid lunch working 5 days from 7 Monday to Friday 7am to 4pm, 8am to 5pm, 8.30am to 5.30pm or 9.00 to 6.00pm, Saturday 8am to 5pm, Sunday 9am to 12 pm.Customer Service AdvisorThe RoleYou will work a 5 week rotation with 2 Saturdays and 1 Sunday in every 5 (not on same weekend).
The overall purpose of the role is to provide ‘World Class’ Customer Service and effectively achieve the following core responsibilities…
To aid accessibility allowing us to answer all customer interactions presented to the businessTo work in-line with our company ethos “Warming lives, protecting our future”Multi-Channel approach to customer interactionsCapturing, maintaining and ensuring the quality of customer data is met adhering to GDPRHandling all relevant customer interactionsAdvising customers on the best services availableBooking appointments for maintenance and repairsRemote Troubleshooting utilising problem solving skills and persuasive communicationResolving customer queries and complaintsProviding technical adviceOrdering literatureMailbox training with the potential to progress into Live Chat & Social MediaContributing to the overall performance of the teamAchieving and maintaining both individual and departmental targets
Customer Service AdvisorThe CandidateYou will have the following skills, experiences and attributes…
Experience in a customer service role / environment would be advantageousThe candidate must be IT literate, with good numeric and written skills.They must be personable to allow them to communicate with people of all levels and quick thinking within a pressurised environmentQuick thinking and able to problem solve/use own initiativeFlexible with excellent attendance and punctualityThe candidate will be customer orientated, reliable, and dedicated and self-motivated with the ability to cope under high-pressured conditions in order to achieve collective team and individual targets.GCSE (or equivalent) in Maths and English, grade C and above are desirable
Customer Service AdvisorThe CompanyOur client is a leading world class manufacturing organisation and the customer service department provides a vital link between the company and the public.
This is a long term temporary opportunity with potential for strong candidates to achieve a permanent role.Winsearch acts as an employment agency for permanent staff.
We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.Consultant – April Bryan – april.bryan@winsearch.uk ComH Our clients and their customers come from diverse backgrounds and so do we.
We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise.
This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union.
Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.
Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.
For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks ....Read more...
Type: Contract Location: Worcester, Worcestershire, England
Salary / Rate: £12.06 - 12.06 per hour
Posted: 2024-11-29 16:16:23
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The Role
Civil Enforcement Officer - Sandwell - Full Time; 42.5 hours per week - £27,492.40 per annum
Do you enjoy working outside? Do you have a Full Clean UK Driving licence? Do you have customer service experience?
If the answer is "YES" then keep reading!
We have new openings for someone who:
- Wants to have a positive impact on your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- as interest in joining a reliable business and team, playing a key role in your local community.
As a Civil Enforcement Officer, you will patrol the Sandwell area - enforcing and advising on Parking Restrictions. This is an important part of keeping our roads moving and ensuring public safety.
What will you do?
- You will patrol public streets and council car parks on a company moped or in a car to issue Penalty Charge Notices.
- Advise customers and members of the public on the rules and parking provisions
- Report on any defects to street furniture, such as signs and road markings.
What will you bring?
- You will have excellent customer service skills.
- The skill to speak to people in a friendly but effective way
- Full UK Driving licence
- Experience in security is desirable but not essential
What's on offer to you?
- Full time employment; 42.5 hours per week
- shifts can be any 5 days from 7
- £27,492.40 per annum
- A full credited training programme is provided, with continued assistance for career growth.
- Benefits including pension, employee discount scheme etc.
- Weather appropriate uniform.
If this sounds like an opening for you then apply now and one of our team will be in touch very soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Oldbury,England
Start: 29/11/2024
Salary / Rate: £27,492.40 per annum
Posted: 2024-11-29 12:55:04
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The Role
Environmental Enforcement Officer - Lambeth - Full-Time; 42.5 hours - £34,458.02 per annum
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations.
So, what can you expect as an EEO?
You will be helping members of the public, patrolling streets and upholding environmental conducts.
What you will do:
- You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate
- You will examine reports of littering, fly tipping and dog fouling and other similar offence
- You will issue Fixed Penalty Notices for offences where appropriate
- You will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed
- You will record witness statements and conduct interviews under caution when required
- You will validate and verify personal details of offenders
- You will build good working relations with key service areas and other agencies including the Police
What you will bring:
- Experience of enforcement work (including security work)
- Knowledge of environmental services such as cleansing and waste collection (desired)
- Skill to converse well to different audiences and work as part of a team
- Be able to deal with complaints and resolve complex issues
- Enthusiasm and a positive can do attitude to work
So, could this role be for you?
Our Enforcement Officers the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You'll be making a real difference to the local area!
Many of our current managers started out with us as Enforcement Officer, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
£34,458.02 per annum
42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays
20 days annual leave plus 8 Bank Holidays
Training and Promotion
Employee Discount Scheme
Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lambeth,England
Start: 29/11/2024
Salary / Rate: £34,458.02 per annum
Posted: 2024-11-29 12:40:09
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CUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITSDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 10.30am-7pmWorking 2 Saturdays (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£23,795 Basic SalaryPerformance Bonus after 6 monthsFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITS ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £23,795 per year + Bonus & Benefits
Posted: 2024-11-29 07:57:46
