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Are you a Customer Service Advisor - Sage looking for a new position?
My client, based in Milton Keynes, Buckinghamshire, have an excellent opportunity for a Customer Service Advisor - Sage to join their rapidly growing team.
They are seeking a highly motivated and meticulous Customer Service Advisor.
In this role, you will be the primary point of contact for customers, seeking assistance with their systems and solutions.
You will deliver expert advice, co-ordinate technical issues, and provide exceptional service across various communication channels, ensuring that the customers maximise the benefits of their innovative products.
Requirements/Responsibilities for this Milton Keynes, Buckinghamshire role:
Respond to customer inquiries about lighting control systems via phone, email, live chat, and other platforms.
Provide product information and co-ordinate technical guidance related to lighting controls, dimming systems, sensors, and automation solutions.
Assist customers with their orders and advise when orders are despatched.
Keep records of customer interactions and technical issues using the company's CRM system and provide follow-up as needed.
Ensure that service level agreements (SLAs) are met, focusing on response time, issue resolution, and customer satisfaction.
Collaborate with sales teams to identify potential sales opportunities or system enhancements.
Data entry on our ERP, for vat returns, invoices, despatching and other tasks as instructed.
MRP/ERP experience (SAGE 200).
Office administration experience.
BTEC or equivalent in Business studies or relevant subject.
Strong analytical skills.
Ideally the Customer Service Advisor, based in Milton Keynes, Buckinghamshire will have experience with SAGE.
This is a fantastic opportunity for a Customer Service Advisor - Sage to join an established, growing company.
If this position is the one for you, call Brett on 01582 878841 / 07961 158773 or send your CV to BLongden@RedlineGroup.Com ....Read more...
Type: Permanent Location: Milton Keynes, England
Start: ASAP
Salary / Rate: £22000 - £30000 per annum
Posted: 2024-10-29 23:35:03
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Customer Service Advisor - £24 - £26K a year, 8 am - 5 pm/4.30 pm on a Friday (1 hr lunch) up to £4K bonus included, 28 days holiday, perm position after completing probation period, growing business, modern clean offices friendly supportive team.Location of the Customer Service Advisor position: WarringtonWe are looking for an experienced Customer Service Advisor, that enjoys working in a fast-paced environment that thrives on providing the best client care.This position is working with a leading Automotive business that have recently expended opening new facilities to increase their manufacturing capability.
Due to this growth, we are now looking for a Customer Service Advisor to support the growing network of customers the company has.Key duties of the Customer Service Advisor position. , Liaise with customers to keep them up to date with the progress of their order. , Check orders and ensure all work is fulfilled on time by the Aftersales department.
, Liaise with the relevant departments to ensure all documentation in correct and in order , Carry out follow up calls and respond to any queries that have been received. , Ensure that all feedback is captured and reported , Ensure that all quires and responded and resolved in a timely manner Benefits of the position: , Salary: £24 - 26K plus 4k Bonus (OTE £28 - 30K) , Perm position after completing probation , 28 days holiday , Modern clean working environmentIf you would like a private chat about the Customer Service Advisor position before applying, please contact Maisie Cope at E3 Recruitment. ....Read more...
Type: Permanent Location: Warrington, England
Start: ASAP
Salary / Rate: £24000.00 - £26000.00 per annum
Posted: 2024-10-29 13:35:47
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External Sales Engineer
Manchester£40,000 to £45,000 basic + Uncapped commission (OTE £75,000+)+ Bonus + Car Allowance + Clear Progression + Industry Training Are you a mechanical minded individual, with a desire to be a key part of a growing company? Work as an external sales engineering professional and be developed through training with industry experts, whilst progressing your career as you learn.
This long established market leader has a history of delivery to the oil and gas market leaders.
They enjoy long standing relationships with their clients and almost all their business is from repeat customers.
You'll be working with like minded individuals and be a part of a successful team, whilst getting training to make you an external sales engineering specialist in this industry.
Your Role as External Sales Engineer:
* Working in a highly skilled team of sales engineers (with team based bonuses)
* Responsible for liaising with customers and managing existing accounts (£1 million +)
* Visiting clients You'll Need to Be:
* Mechanical background - hydraulics, pneumatics (ANY considered)
* Desire to learn vast product range
* Want to progress your career If this sounds like you, please contact Eran on 07458163044 or apply now for an immediate interview.
Key Words: Internal Sales Engineer, Engineer, Internal Sales, Technical Support, Sales Executive, Technical Sales, Parts Advisor, Parts Specialist, Internal Sales Executive, Sales Engineer, Technical Sales Engineer, Internal Sales Engineer, Mechanical, Bearings, Power Transmission, Manchester, Stockport, Salford, Oldham, Sheffield, Barnsley,Huddersfield,Bolton, Doncaster, LeedsThis vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd is that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted. ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £40000 - £45000 per annum + Commission + Bonus + Car Allowance
Posted: 2024-10-29 11:25:39
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Job title: Technical Customer Services Advisor Location: Chessington KT9 (Fully on site) Contract Type: Permanent Salary: £26,000 - £28,000Job Purpose Our client, a leader in gaming technology and customer support, is seeking a dedicated Technical Customer Services Advisor.
This role requires someone with hands-on technical expertise in hardware troubleshooting and repair, specifically with gaming systems, as well as a passion for delivering top-notch customer service.
The successful candidate will work on-site, handling customer inquiries globally and supporting product maintenance and repair.Key Responsibilities:
Provide technical assistance to a worldwide customer base via email and phone, utilising an internal knowledge base.
Process and track warranty claims to ensure efficient resolution.
Keep the CRM system up-to-date with accurate information.
Manage stock rotation and inventory in the warranty warehouse.
Coordinate with third-party repair services and manage outsourced repair tracking.
Participate in team meetings and company events, including occasional support at exhibitions or installations.
Maintain a safe, organised workspace and ensure equipment compliance with labelling standards.
Ideal Candidate:
Proven experience in hardware diagnostics, maintenance, and repair, especially with gaming electronics.
Strong communication skills for clearly explaining technical issues to customers.
Enthusiastic interest in gaming, with knowledge of industry trends.
Highly organised with solid inventory management skills.
Skilled at quickly analysing issues and implementing effective solutions.
Passionate about gaming and new technologies.
Stays current with industry trends and new game releases.
Customer-first mindset, ensuring smooth and positive experiences.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Type: Permanent Location: Chessington, England
Salary / Rate: £26000.00 - £28000.00 per annum
Posted: 2024-10-29 10:26:31
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Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located - Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary - Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor ....Read more...
Type: Permanent Location: Malton, England
Start: 29/11/2024
Salary / Rate: £30000 - £35000 per annum + +Commission +Pension +No weekends
Posted: 2024-10-29 10:02:15
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My client, an established electronics manufacturing business are currently looking to recruit a QHSE Engineer / Advisor to ensure delivery and maintenance of the company's QHSE Management System, associated documentation and overall quality of a wide range of product types to meet customer expectations.
This is a full-time position working 37.5 hours a week over a 4 day week (Monday to Thursday)
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* It is ESSENTIAL candidate have the abilit to work unrestricted in the UK without any future requirement for employer sponsorship
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Key Responsibilities:
Verification / Validation all product specifications have been met during the product manufacturing process
Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process to completion.
Identification, Investigation and disposition of non-conforming material through the Non-Conforming Material Report (NCMR) process
Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process
Participate in supplier QBRs with the production of supporting Quality data to aid the monitoring & measurement of supply chain
Monitor Supplier performance in relation to non-conforming product with regular internal / external communications, reviews and follow-up
Support and advise on product queries
Perform Process Failure Mode Effects Analysis (PFMEA) as required
Reporting of QHSE Metrics / KPI's
To assist in the production of System Management documentation and reviews
Support NPI, product development and ‘first off' process approval
Carry out internal process and system audits with action follow-up and progression to closure (ISO9001 / ISO130485 / ISO45001 / ISO14001)
To assist in the production of System Management documentation and reviews
Support NPI, product development and ‘first off' process approval
Calibration management / control, inc.
liaising with our external provider
Assist in the implementation of process improvement activities
Liaising with various stake holders regarding the processing, evaluation and reporting on customer returns.
Key Qualification / Experience Requirements:
Educated to HNC or equivalent level in an Engineering/Quality related discipline.
Excellent knowledge and awareness of Quality Management Systems (ISO9001, ISO13485, ISO14001, ISO45001)
Ability to carry out Root Cause Analysis, identify corrective and preventative measures and monitor effectiveness
Ability to conduct audits on Business systems and processes to meet ISO standards
Ability to prepare, analyse and report quality statistics internally and externally at all levels
A NEBOSH qualification would be advantageous
Excellent communication skills, both written and verbal
An understanding of quality improvement programmes and IPC electronic assembly knowledge would be advantageous
An understanding of electronics or proven electronics experience
Good MRP knowledge e.g.
Javelin, SAP, BaaN etc.
For further details on this opportunity contact Jason Wallis at Service Care Solutions ....Read more...
Type: Permanent Location: Fife, Scotland
Start: ASAP
Duration: Permanent
Salary / Rate: £35000 - £38000 per annum
Posted: 2024-10-28 16:38:24
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A Luton-based pharma company are keen to find an experienced Customer Service Advisor to join their in-house Sales & Marketing Team.
This is an exciting time to be joining them as they are continuing to expand their product ranges.
As Customer Service Advisor you will ensure customers receive their orders on time and in full; working with the sales team and be responsible for liaising with identified accounts, providing delivery information and resolving any customer queries / enquiries; processing orders and ensuring they are delivered to the customer in a timely manner.
We are looking for someone with excellent customer service skills who ideally has previous experience of SAP (or similar).
Their site is easily accessible via public transport and road, and has ample free parking on-site.
In return they are able to offer some flexibility around start and finish times and the opportunity to work from home 1 or 2 days per week after successfully completing your probation period.
As well as good salary and 25 days holiday plus Bank Holidays, they offer a great benefits package including enhanced maternity cover, private medical and dental for you and direct family members, 7% employer pension contribution (4% employee), etc.
When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company.
Alliance Consulting is acting as an employment agency in this respect.
Alliance Consulting specialise in the placement of engineers throughout the UK.
By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment.
This processing will be carried out in accordance with the UK Data Protection Act 1998.
By applying for this role you hereby consent to us submitting your CV to our client.
If you do not wish your CV to be sent to our client then you must clearly state this to us.
Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you apply. ....Read more...
Type: Permanent Location: Luton, England
Start: ASAP
Salary / Rate: £28000 - £30000 per annum + 7% pension, flexible hours, 25days AL
Posted: 2024-10-28 10:04:47
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CUSTOMER SERVICE ADVISOR – TALKE - £23795.00 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 10.30am-7pmWorking 2 Saturdays (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£23795.00 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE – £23795.00 plus performance bonus ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £23,795 per year + Full Time
Posted: 2024-10-28 08:32:03
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£40,000 - £45,000 + BenefitsIn order to develop and implement a robust, people focussed HR strategy for a well-established, growing business, a fantastic opportunity now exists for an experienced HR Business Partner to join our client's team.
Reporting to the Head of People, this is a varied HR generalist role providing hands-on operational HR support to our client's busy removals & asset management business, which has branch offices in Croydon, Derby, Winsford, and Livingston.Since 1871, our client has been delivering turnkey solutions to their customers.
From home removals and storage, to office relocations and move management, their continued success has been built on a strong foundation 150 years in the making.
The successful candidate will successfully manage the end-to-end recruitment and onboarding process, supporting all aspects of the employee lifecycle, ensuring employee training & development aligns with business needs, supporting leaders to plan and manage change and coach and support managers with day-to-day people management challenges and queries.
In addition, the chosen candidate will also work with the wider People Team to review, develop & implement best practice.
The ideal candidate is a real pragmatist with a can-do, flexible attitude, demonstrated by their ability to take on additional responsibilities such as balancing legal, compliance and business needs by finding practical people solutions.
Key Responsibilities
Develop, implement, and oversee annual/regular people processes including probation, performance, succession and talent mapping, promotion, bonus, and salary review
Support & guide managers in your business unit with employee relations matters; absence, probation, disciplinary, grievance and performance issues
Help develop a culture of learning & identifying areas that need attention to support the business to grow
Ensure new and developing managers understand the Johnsons way as part of their induction process
Work closely with leaders to ensure pay and benefits align with the market and apply consistently, across the group?
Support managers to identify learning & development needs and identify suitable solutions to address those needs
Provide training, support and coaching on HR related processes to ensure managers are confident leading their teams
Provide guidance on the people implications of change, ensure change is well managed, carried out legally and is well managed & communicated - e.g.
structure changes, new roles, changes to existing roles
Support managers with the recruitment of new staff and the development of apprentice & graduate programs, ensuring apprentice levy is utilised
Oversee all offers of employment & changes to terms and conditions
Produce & monitor HR KPI's and metrics and identify areas to action or improve (absence, turnover, ER)
Oversee, review & sign off monthly/weekly payroll
Develop wellbeing, engagement & retention initiatives
Manage all occupational health referrals
Skills & Experience
Previous experience in a broad, generalist, multi-site role in a similar sector where the business relies heavily on people to deliver great service
Previous recruitment & selection experience
Able to demonstrate leadership qualities with excellent interpersonal skills
Must hold a valid UK Driving License, have access to a vehicle and be willing to travel to our various site locations
Strong stakeholder management skills, commercially astute and experienced business partnering
CIPD level 5 or 7 (desirable but not essential)
This is a wonderful opportunity for an ambitious and confident HR leader to join a friendly, successful team in an important role with an attractively broad remit.
A competitive remuneration and benefits package is on offer, including 23 days holiday, medical cash plan and death in service policy.
Apply now! ....Read more...
Type: Permanent Location: Croydon, England
Start: ASAP
Salary / Rate: £40000.00 - £45000.00 per annum + Benefits
Posted: 2024-10-27 14:28:35
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider.
We are obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique.
If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $64,000 to 80,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: San Antonio, Texas
Posted: 2024-10-26 07:10:09
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There is an opportunity for a Customer Services Advisor to join our clients team based in NW London.
They are one of London's leading Recycling & Waste Management Companies.
The Role:
Reporting to the Commercial Operations Leader.
Your goal will be to provide outstanding customer service to our clients.
You will be a confident communicator both on the on the telephone and via any written communication.
You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you.
Key responsibilities of the role are:
Responsible for client satisfaction and responding to incoming calls and emails.
You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you.
You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service.
Maintain databases for all clients and ensure all information is up to date.
Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams.
This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones.
This position will see you contacting lapsed clients with the aim of becoming active customers again.
Key competencies of the role:
Be self-motivated with an analytical mind and a keen eye for detail.
Ambitious dynamic go-getter with a real can-do attitude.
Confident communicator, both verbal and written
Good team player as you will be required to work with a range of personnel internally and externally.
Work well under pressure and to set timelines in a professional manner.
Experience of working in a fast-paced environment
Qualifications/Experience:
Advanced level of Microsoft Office skills.
Ideally have previous exposure to the Waste Management and Recycling industry.
Essential to have previously worked in a Customer Service environment.
If interested, please get in touch with Aaron on 0203 008 5212.
Alternatively you can click “Apply” to forward an up-to-date copy of your CV, with a covering letter.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience.
All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief. ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £25000 - £28000 per annum
Posted: 2024-10-25 15:54:02
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Parts Controller vacancy:
- Up to £35,000 per annum
- Monday - Friday only
- 23 Days Holiday + Bank Holidays
- Permanent Vacancy
I have a fantastic opportunity for an experienced Parts Controller to join an expanding team at a Bodyshop in the Leatherhead area.
Skills and experience required as a Parts Controller:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Controller roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Controller role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Controller / Parts Consultant £35,000 Leatherhead Bodyshop
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinator ....Read more...
Type: Permanent Location: Leatherhead,England
Start: 25/10/2024
Salary / Rate: £35000 per annum
Posted: 2024-10-25 14:25:28
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Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 + Bonus
- 8am - 5pm Monday - Friday
- Permanent Role
I am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the Belvedere area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Belvedere
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA ....Read more...
Type: Permanent Location: Belvedere,England
Start: 25/10/2024
Salary / Rate: £36000 per annum, Benefits: + Bonus
Posted: 2024-10-25 13:23:10
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Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 + Bonus
- Permanent Role
I am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the Belvedere area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Belvedere
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA ....Read more...
Type: Permanent Location: Belvedere,England
Start: 25/10/2024
Salary / Rate: £36000 per annum, Benefits: + Bonus
Posted: 2024-10-25 13:22:07
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22 - 24 hrs p/wk £24,500 Pro rata + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client's highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations.
Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client's Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service.
As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same.
At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations - desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking.
Apply now! ....Read more...
Type: Permanent Location: Liverpool, England
Start: ASAP
Salary / Rate: Up to £24500.00 per annum + Hybrid Working + Great Benefits
Posted: 2024-10-24 23:35:03
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America
GENERAL PURPOSE OF THE JOB: Ensures that the assigned revenue, margin and product mix objectives are met or exceeded within the corporate business framework.
This will be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts in the Willseal Product Line. Willseal pre-compressed foam joint sealants streamline installation in vertical and horizontal applications while providing maximum waterproofing and thermal, sound and airtightness.
The territory includes the New England States, PA, NY, and NJ.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase the use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics, and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration, and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully, and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Independently coordinates and executes product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust, and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested, or assigned.
EDUCATION:
Bachelor's Degree in Business, Sales, or Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience.
EXPERIENCE:
Two to four years of related experience and/or training. Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.). Expansion joint experience required. Assembly line-related product segments. Basic knowledge of product chemistries.
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organizedand self-motivated, with outstandingwritten and verbalcommunication skills. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint). Salesforce.com or other CRM software experience preferred. Possess a professional curiosity to figure out how things work or are put together. Ability to retain knowledge and training. Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjusts style and approach accordingly.
Excellent written and verbal communication skills. Strong presentation skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience plus incentive compensation.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts
Posted: 2024-10-24 15:13:55
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JOB DESCRIPTION
Ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for New York and Pennsylvania.
This position is in the Tremco Commercial Sealants and Waterproofing Division covering the New England States.
You must live and be available to travel within the territory daily.
We prefer you reside in Southern New England.
CSW Business Unit for New Commercial Construction
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travelwithin assigned territory.
(Southern New England residency preferred)
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Boston, Massachusetts
Posted: 2024-10-24 15:12:19
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A high end independent Opticians based in Oxted, Surrey are looking for an Optical Assistant to work 4 or 5 days a week.
Optical Assistant - Role
Beautiful, modern independent Opticians
Advanced practice with a focus on patient care and quality
Access to a wide range of designer frames
First point of contact for all patients
Meeting and greeting patients
Dispensing frames and lenses to all levels, including varifocals
Providing contact lens advice
Taking measurements and making any necessary adjustments
Booking appointments and dealing with admin
Ensuring excellent levels of customer service at all times
Between £25,000 to £27,000 (Pro rata if part time)
The role is to work 4 or 5 days a week including most Saturdays.
Opening hours from 9am to 5.30pm (3.30pm on a Sat)
20 days holiday plus bank holidays (pro rata if part time)
1 additional days holiday for birthdays.
Simply Health
Staff discounts - as well as family and friends
Optical Assistant - Requirements
Previous experience of working as an Optical Assistant, Optical Advisor or Dispensing Assistant
Able to dispense spectacles
Enjoy building relationships with clients
Excellent communication skills: clear verbal and written communication with active listening skills
Able to deliver superb customer service
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply' link as soon as possible.
....Read more...
Type: Permanent Location: Oxted, England
Salary / Rate: £25000 - £27000 per annum
Posted: 2024-10-24 14:53:18
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Job Description
We are seeking a motivated and enthusiastic Information Advice and Guidance Practitioner to join our client's team at a Local Authority.
In this role, you will provide valuable support to unemployed residents, helping them progress towards education, employment, or training opportunities.
You will also assist in-work residents with upskilling through suitable training.
37 hours per week
can work 3 days in the office, 2 days from home
3 Month initial contract with possibility of extension
Responsibilities:
Provide guidance and support to help customers overcome barriers to education, employment, or training.
Assist job seekers in developing and updating CVs, completing job applications, and preparing for interviews.
Offer tailored advice to in-work residents, helping them identify and access suitable training opportunities.
Work closely with local and national providers to connect customers with health, well-being, learning, and training services.
Maintain accurate records of meetings and progress in line with funding requirements.
Work flexibly across the Barnsley area, including offices, libraries, and community venues.
Requirements:
A minimum qualification of Level 3 in Information Advice and Guidance or at least 2 years of experience as an employment advisor or similar.
Strong communication skills with the ability to encourage, motivate, and empower customers.
Knowledge of the local labour market and key employers, along with available support services.
Organised, responsive, and able to keep accurate records.
Understanding of the local Barnsley area is preferred.
Apply NowIf you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.ukIf this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
....Read more...
Type: Contract Location: Barnsley, England
Start: ASAP
Duration: 3 months
Salary / Rate: £14.40 - £17.42 per hour
Posted: 2024-10-24 09:57:56
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An award-winning Employment law firm ‘with a difference' is looking for a Remote Employment Solicitor with at least 3 yrs pqe, to handle a caseload of employment tribunal matters.
In addition to managing a caseload of tribunals, if you are looking for more diversity, you will have every opportunity to get involved in their extensive programme of client training.
This is a fully homeworking opportunity and whilst you will be working for an exclusively commercial client base, the firm will absolutely consider applicants looking to make the switch from claimant employment work. This role would suit a Solicitor with strong employment tribunal experience - either claimant or respondent, however as they work on a national basis Advocacy experience is not a prerequisite, they always instruct Counsel to undertake hearings.
Whilst this is a remote role, you will very much be part of a team and get to work closely with the other lawyers, some of whom undertake the day to day advisory work for the clients that you will be working for.
This business was established working on a fully remote basis, rather than been one that has adapted to a changing demand from employees, consequently their systems, processes and even culture are designed to optimise this and there is an extremely connected and team spirit across the business.
Within this role there is extreme flexibility.
Whilst there will need to be availability to liaise with clients, and team members, during typical working hours, there is scope for some shifting of hours so that they could be done outside of typical business hours which increases flexibility sifgnificantly.
Our client is part of a larger organisation within the Employee Relations space, they are committed to driving the much-needed revolution of an otherwise static market.
They act as an extension of their customers' HR teams and provide integrated support services built around people, processes and technology, this means they now support over 200 organisations (1,000-10,000 employees typical size). These businesses choose our client not just due to their rounded and innovative proposition in a relatively staid market, but also because of how they treat their people.
Some of the most experienced employment lawyers in the UK have turned their backs on the city centre rat race, to join a close-knit team, delivering first-rate legal support collaboratively - but remotely - from locations throughout the country. Given the majority of our client's work is retained, billing pressures are significantly reduced, freeing up the lawyer's time to truly foster client relationships and focus on excellent service delivery, as you progress their tribunal claims. This role, which has arisen due to client demand and volume of instructions, is specifically to handle clients' tribunal matters with options in future to pick up some of the wider advisory work, should you wish to.
And as mentioned before, you would be very welcome to get involved in the delivery of their training programme if this was also of interest to you. So, with no billing or sales targets to hit, this is a role which breaks away from the long hours typically demanded by a traditional busy practice. Our client is looking for a technologically savvy individual, embracing of change, with solid defendant employment tribunal experience, or those with claimant experience who are looking to make the switch. In return our client will provide: Flexible working as standard - Team meetings and professional development days to bring the team together to collaborate in person - and also enjoy social time out.
However, this role offers utmost flexibility in terms of location. Room to breathe - Our client recognises the varied advantages associated with a balanced work/home life, plus a break away from the rigour and structure of the traditional law firm.
Support will be available to you where needed of course. To find out more about this unusual and exciting Remote Senior Employment Tribunal Solicitor opportunity, contact Sophie Linley or Rachael Mann at Sacco Mann on 0113 236 6711. ....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £50000 - £60000 per annum
Posted: 2024-10-24 09:17:18
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Job Title: Customer Service Advisor (Repairs & Enquiries) - Maternity Cover Location: Eastleigh SO50 Salary: £12.83 Contract: Permanent - after 3 month temp Hours: 37
About the Role: We are excited to announce an opening for an Administrator and Scheduling Coordinator to join our team.
In this role, you will be responsible for scheduling, coordinating, monitoring, and proactively managing the diaries of our disrepair Operatives to ensure an effective service delivery.
You will report directly to the Disrepair Project Lead and work closely with the Senior Surveyor.
Key Duties and Responsibilities:
Take ownership of the coordination of the Operatives' diaries to ensure works are completed in line with KPI's and SLA.
Liaise with Senior Managers, Surveyors, and Operatives to effectively coordinate works and ensure all requirements are fulfilled efficiently, providing excellent customer service.
Engage with customers to schedule appointments and keep them updated, with a focus on delivering excellent customer service, particularly in cases with potential legal implications.
Coordinate necessary surveys (Electrical, Gas, EPC, Asbestos) and ensure all relevant certifications are current and stored appropriately.
Manage the raising of purchase orders and ensure compliance with financial requirements.
Collaborate with surveyors to raise jobs and liaise with subcontractors as needed.
Maintain performance and assurance spreadsheets and raise jobs as necessary.
Analyze data from various dashboards to prioritize scheduling effectively.
Perform any other administrative duties as requested by line management.
Knowledge, Skills, and Experience Required:
Proven experience prioritizing workload in a busy working environment.
Excellent communication, administration, and customer service skills, capable of interacting with customers and managers at all levels.
Strong understanding of Microsoft programs and in-house database systems.
Knowledge of job scheduling and management.
Highly organized, efficient, and a collaborative team player.
Commitment to demonstrating our values and behaviors.
What We Offer: If you possess strong administration skills, a can-do attitude, and experience in scheduling jobs, we would love to hear from you! This role requires you to work independently and as part of a team. ....Read more...
Type: Contract Location: Eastleigh, England
Salary / Rate: Up to £16.11 per annum
Posted: 2024-10-23 23:35:04
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
Ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts.
This is a multi-state territory working out of Dallas and supporting TX, OK, LA, KS, MO and AR.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience preferred OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years of related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Experience with commercial glazing contractors is a plus.
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health (medical, dental, vision) insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Dallas, Texas
Posted: 2024-10-23 15:14:44
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America
GENERAL PURPOSE OF THE JOB: Ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts for New York and Pennsylvania.
This position is in the Tremco Commercial Sealants and Waterproofing Division and covers the WPA / WNY territory.
You must live in the territory to be considered.
CSW Business Unit for New Commercial Construction
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration.
Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
Dryvit
Dryvit cladding, continuous insulation and exterior wall panels enable any aesthetic -stone, masonry, metal, terracotta, brick- with built-in energy efficiency and fast, easy installation.
Nudura
Nudura is the world's leading brand of Insulated Concrete Forms (ICFs) for sustainable and durable exterior wall construction.
Compared to traditional wood-framing, Nudura ICFs create the most energy-efficient and disaster-resilient residential and commercial buildings, including schools, hospitals, safe rooms and more.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Insulated concrete forms (ICF) experience helpful EIFS experience helpful Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Pittsburgh, Pennsylvania
Posted: 2024-10-23 15:14:23
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Department: Adult Social Care and Public HealthClient: Nottinghamshire County Council Salary: £16.11 per hour Contract Type: 3-month temporary contract, with the potential for extension based on performance and service needs. Hours: Full-time, Mon-Fri 9-5
About the Role:
Are you a compassionate, organised individual with a passion for providing excellent customer service? Nottinghamshire County Council are looking for a Service Advisor to join their Adult Social Care and Public Health team.
In this role, you will be the first point of contact for individuals seeking advice and assistance related to social care and public health services.
You will provide information, signpost to relevant services, and manage referrals, ensuring that all enquiries are handled promptly and efficiently.
Key Responsibilities:
Provide high-quality, courteous advice and referrals to the public, service users, and other agencies.
Offer information on services available from the local authority and external agencies, including advice for self-funders and benefits.
Triage incoming referrals and decide on appropriate actions, including signposting or referring for further assessment.
Support front-line workers by offering specialist social care advice and guidance.
Maintain accurate records and ensure excellent data quality.
Handle complaints and liaise with local agencies to foster strong working relationships.
Attend relevant team meetings and assist in maintaining up-to-date service information.
Requirements:
You will have excellent IT skills, knowledge of community care services and relevant legislation, including the Care Act (2014), the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards.
Ideally you will have at least two years' experience of care work, though this is not essential.
You will have experience of working with the public, keeping records and constructing reports.
The role will enable you to work flexibly through the hybrid working model, with the working week split between home and the office.
NCC staff enjoy access to the latest mobile working technology, support and supervision.
An induction and relevant training will also be provided.
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll service twice a week
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk. ....Read more...
Type: Contract Location: Nottinghamshire, England
Salary / Rate: Up to £16.11 per hour
Posted: 2024-10-23 12:47:13
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Job Title - Service Charge Advisor
Location - Sittingbourne ME9
Contract - Temp
Hours - 35
Role summary - Are you passionate about providing top-notch customer service and supporting communities? This exciting opportunity allows you to play a vital role in transforming service charge delivery for a well-established organization.
Our client is looking for a candidate with excellent financial and communication skills, who is ready to contribute to their mission of delivering high-quality services.
Key Responsibilities:
Assist with the accurate calculation, construction, and issuance of service charge estimates and actuals, ensuring all legal and contractual obligations are met.
Provide outstanding customer support by addressing inquiries from service charge payers and proactively sharing relevant information and documentation.
Support the extraction of expenditure data and monitor service charge budgets for specific schemes.
Prepare and review invoices for external auditor certification.
Assist in process and system improvements, ensuring the accuracy of data across multiple systems.
Prepare documents for meetings with service charge payers and managing agents, providing clear and comprehensive information.
Requirements:
Strong customer service skills, with a focus on delivering satisfaction.
Excellent organizational skills, able to juggle multiple tasks and meet strict deadlines.
Proficient written and verbal communication abilities.
Financially literate, with excellent numerical skills.
Collaborative team player with a proactive approach to problem-solving and improvement.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
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Type: Contract Location: Sittingbourne, England
Salary / Rate: Up to £17.43 per hour + PAYE. LTD RATE - £20.81
Posted: 2024-10-23 12:09:21
