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An exciting opportunity has arisen for a Car Sales Executive to join a well-established car dealership, offering excellent benefits.
As a Car Sales Executive, you will assist customers with sales enquiries and service bookings, ensuring exceptional customer experiences across the board.
This full-time role offers basic salary of £21,000.
You will be responsible for:
* Greeting and assisting customers visiting the dealership.
* Building strong relationships with new and returning customers, understanding their needs.
* Converting leads into sales while adhering to regulatory procedures.
* Processing payments, raising invoices, and providing updates throughout the customer journey.
* Identifying opportunities for upselling in a customer-centric manner.
What we are looking for:
* Previously worked as a Car Sales Executive, Car Sales advisor or in a similar role.
* Track record in exceeding sales targets within the retail vehicle sector.
* Prior dealership experience highly desirable.
* Strong customer service and communication skills.
* Ability to manage multiple tasks in a fast-paced environment.
* Valid UK driving licence with less than 6 penalty points.
Shifts:
* Monday - Friday: 08:30 -18:00 (one day off in the week)
* Saturday: 08:30 - 17:00
* Sunday: 10:00 - 16:00
Whats on offer:
* Competitive salary (OTE 40,000)
* Pension scheme
* Company vehicle
* 22 days plus bank holidays
* Profit share scheme
* Free eye tests
* Employee and Customer Referral Schemes
* State-of-the-art, eco-friendly dealership
* Ongoing training and development opportunities
* Discounted MOTs, Service, and Parts for employees and their family
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Yeovil, England
Start:
Duration:
Salary / Rate: £21000 - £40000 Per Annum
Posted: 2024-10-11 17:19:06
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An exciting opportunity has arisen for a Sales Advisor to join a well-established car dealership, offering excellent benefits.
As a Sales Advisor, you will assist customers with sales enquiries and service bookings, ensuring exceptional customer experiences across the board.
This full-time role offers basic salary of £21,000.
You will be responsible for:
* Greeting and assisting customers visiting the dealership.
* Building strong relationships with new and returning customers, understanding their needs.
* Converting leads into sales while adhering to regulatory procedures.
* Processing payments, raising invoices, and providing updates throughout the customer journey.
* Identifying opportunities for upselling in a customer-centric manner.
What we are looking for:
* Previously worked as a Service Advisor, Service Receptionist or in a similar role.
* Track record in exceeding sales targets within the retail vehicle sector.
* Prior dealership experience highly desirable.
* Strong customer service and communication skills.
* Ability to manage multiple tasks in a fast-paced environment.
* Valid UK driving licence with less than 6 penalty points.
Shifts:
* Monday - Friday: 08:30 -18:00 (one day off in the week)
* Saturday: 08:30 - 17:00
* Sunday: 10:00 - 16:00
Whats on offer:
* Competitive salary (OTE 40,000)
* Pension scheme
* Company vehicle
* 22 days plus bank holidays
* Profit share scheme
* Free eye tests
* Employee and Customer Referral Schemes
* State-of-the-art, eco-friendly dealership
* Ongoing training and development opportunities
* Discounted MOTs, Service, and Parts for employees and their family
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Yeovil, England
Start:
Duration:
Salary / Rate: £21000 - £40000 Per Annum
Posted: 2024-10-11 17:10:12
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Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £33,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in High Wycombe area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £33,000 Bodyshop High Wycombe
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA ....Read more...
Type: Permanent Location: High Wycombe,England
Start: 11/10/2024
Duration: 0.0 MONTH
Salary / Rate: £33000 per annum
Posted: 2024-10-11 13:19:47
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HR Administrator
Hybrid Working - 12 month Contract - £16.00 per hour
We are seeking an enthusiastic, well organised learning and development administrator to join our team in our multi-national defence systems business.
This person will be responsible for the day to day running of our training rooms and for supporting the L&D advisors to provide learning and development solutions to the business.
Responsibilities
You will be working closely with the rest of the L&D team to ensure that the learning solutions we offer to employees are delivered in a timely, efficient and cost effective manner.
You will be:
Managing the smooth running of the training facilities at all three MBDA sites, meeting trainers, ensuring equipment is available and working, and liaising with security about access (will require site presence at least 3 days per week)
Working with external agencies, such as company venue booking agency, training providers and our managed service provider to ensure a wide range of training courses are arranged effectively from start to finish
Performing a range of activities within our training management system, including updating records, deleting duplicate requests, checking and correcting data within the system and preparation of reports for business areas or L&D team
Responding to a wide range of L&D-related enquires/problems/situations, including investigating records/files/databases to resolve standard queries, or referring more difficult enquiries to roles at higher levels, ensuring quick resolution wherever possible
Working with other departments in the business to secure the support required for the running of training courses e.g.
facilities for training environment, IM for equipment, security for access control, procurement for contracting payments etc.
Take responsibility for administration for a designated set of training courses, including mastering Performance Management, Technical Foundation Programme & Lean Six Sigma (amongst others)
Provide administration support for the experienced apprenticeships schemes run across the company, including management of our internal records & issuing documentation and communication to learners
Manage the security refresher training process, ensuring all training is carried out within required timescales and records are maintained.
Supporting the delivery of any adhoc Learning events across all MBDA UK sites
Skillset/experience required:
Great written and verbal communication skills - able to draft sensitive and appropriate responses to customer queries via email/instant messenger and excellent telephone manner
A strong customer service ethic - willing to make the extra effort to help others at all times
A proactive approach to getting things done
Ability to solve problems
The ability to develop good working relationships with internal and external trainers, suppliers and delegates, and to be a great ambassador for the L&D team and HR function
The ability to work under pressure in a busy environment
Great organisational and planning skills, with the ability to think ahead , identify potential problems and find solutions
Excellent IT skills, including MS Office suite (Excel, Word, Powerpoint) and the ability to quickly learn new tools and systems
Previous experience of organising training events or working in a learning administrator role preferred
SC Clearance will be required
Apply Today or Call Kirsty to discuss ....Read more...
Type: Contract Location: Stevenage, England
Start: November
Duration: 12 months
Salary / Rate: £0.00 - £16.00 per hour
Posted: 2024-10-11 13:13:11
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Job Title: Customer Service Advisor Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Barnsley, S70 Start Date: ASAPWe are seeking a dedicated Customer Service Advisor to join our client's team at a Local Authority.
This role is essential in delivering a high-quality, customer-focused service by adopting a digital-first approach across multiple communication channels.Key Duties and Responsibilities:
Respond to customer inquiries through telephony, face-to-face interactions, email, web chat, and social media while adhering to Digital First principles.
Accurately analyze and interpret customer information to make informed decisions.
Maintain awareness of key legislation, policies, and procedures impacting service delivery.
Communicate effectively with internal and external stakeholders, including managers, employees, Elected Members, and the public.
Provide a positive, efficient, and friendly customer experience, even in challenging situations.
Handle complaints professionally, demonstrating resilience in a demanding environment.
Encourage the use of digital self-service channels and support the Council's digital transformation.
Undertake general financial administration and support service requests.
Work collaboratively within the team, contributing to overall performance targets and training support.
Qualifications and Experience:
4 GCSEs (9-4) or equivalent, or a relevant Level 2 qualification (essential)
Experience working with the public and providing advice, support, and guidance (essential)
Strong knowledge of data protection and customer service standards (essential)
Excellent communication and negotiation skills, with the ability to handle sensitive situations professionally (essential)
Ability to work flexibly as part of a team and maintain a calm demeanor under pressure.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Barnsley, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £12.83 per hour + PAYE Inclusive of Holiday Pay
Posted: 2024-10-10 16:40:50
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Service Advisor Manchester - £30,000 + Bonus Main Dealership
Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Manchester
The Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package.
Company Benefits Scheme,
- Company Pension,
- Performance Bonus
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor Manchester - £30,000 + Bonus Main Dealership ....Read more...
Type: Permanent Location: Manchester,England
Start: 10/10/2024
Salary / Rate: £30000 per annum
Posted: 2024-10-10 15:10:56
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Service Advisor Bolton - £30,000 + Bonus Main Dealership
Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Bolton
The Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package.
Company Benefits Scheme,
- Company Pension,
- Performance Bonus
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor Bolton - £30,000 + Bonus Main Dealership ....Read more...
Type: Permanent Location: Bolton,England
Start: 10/10/2024
Salary / Rate: £30000 per annum
Posted: 2024-10-10 15:08:06
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Job Title: HR/People Advisor Salary: £38,000 per annum Hours: 35 Hours Per Week Type: 12 Month FTC Location: Bradford, BD1 | Hybrid (3 Days Per Week in Office) Start Date: ASAPOur client is a forward-thinking organisation that provides essential services to thousands of customers across the country.
We are committed to improving lives through our work, and if you're passionate about putting people first, we want you to be part of our dynamic team.
Our core values - Smart, Driven, Caring, and Inclusive - define everything we do, and we are looking for someone who shares these values to join us in delivering excellence.Key Duties and Responsibilities:
Work directly with the Senior People Business Partner to deliver the people strategy.
Oversee the colleague experience throughout the employee lifecycle, ensuring alignment with our values.
Manage talent resourcing, onboarding, training, development, and workforce planning.
Address disciplinary and grievance issues as they arise.
Support leaders with organisational effectiveness, including restructures and change initiatives.
Act as a trusted advisor to leaders, offering guidance on people management.
Drive employee engagement, embedding a dynamic and inclusive work environment.
Analyse HR metrics, addressing trends to improve outcomes.
Ensure compliance with employment laws and internal policies.
Champion talent acquisition and onboarding, ensuring a smooth experience for all candidates.
What You'll Bring:
CIPD Level 5 qualification (or equivalent experience).
Strong experience in HR, including working with Senior People Business Partners.
Experience in handling change initiatives and a good understanding of UK Employment Law.
Ability to coach and support leaders, with excellent communication and organisational skills.
Strategic thinking and a focus on delivering results.
Proven ability to influence stakeholders and challenge thinking when needed.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Bradford, England
Start: ASAP
Duration: 12 Month
Salary / Rate: Up to £38000 per annum + Plus comprehensive benefits
Posted: 2024-10-10 12:29:41
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Job Title: Customer Service Advisor ( Temporary)Salary - £12.17 per hour + accural of holiday payWalking distance to Amersham Train Station - New and lovely office - fun enviorment especially if you like childrens toysStarts Tuesday 22nd October untill January 2025 8 hours a day and 6 hours a day shiftCustomer Service Advisor -Job Purpose
As a Customer Service Agent Your focus will be to offer our customers a platinum level service, never compromising on quality and making every customer feel special.As a Customer service agent You will need to be positive and outgoing with a flair for resolving issues, as well as possessing a natural ability to hold conversations to make a connection with our customers.A non-judgmental attitude is essential.Previous experience is helpful but full training is provided.Due to the seasonal nature of our business, a flexible approach to working hours is essential.You will need good PC skills – as well as using our CRM system (Zendesk) you should know how to use Word and Excel
You will need to be able to speak to customers on the phoneYour grammar and spelling should be very good for when you are sending emails, responding to social media messages or chat messagesSome process driven administrative tasks may be required to be done
A typical day as a Customer Service Advisor involves working through a number of tickets whilst answering phone calls or talking to customers on messages.
Your target is set at 10 tickets per hour, depending on experienceYou will not be expected to be logged into the phone and doing messaging at the same time unless you are very confident to do so.
Everyone is expected to work through ticketsIf your shift is over 6 hours you will be given a time slot for a 30 minute break.Dress code is office casual – no trainers, no sliders.
We have dress-down Fridays when you can wear jeans if you wish.Call Kylie at Kylie@cpi-selection.co.uk07966 225870 ....Read more...
Type: Contract Location: Amersham, Buckinghamshire, England
Start: 15 NOVEMBER
Duration: ongoing
Salary / Rate: £12.17 - 12.17 per hour
Posted: 2024-10-10 09:13:05
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded.
This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts.
This position will also own and manage all related performance and service metrics for the assigned accounts the Eastern PA, Eastern NY and NJ.
The candidate must live in the territory to support it.
We prefer the candidate to live in the center of the region which is Allentown.
This position supports the Nudura and Tremco Barrier Solutions (TBS) business units.
Nudura is the world's leading brand of Insulated Concrete Forms (ICFs) for sustainable and durable exterior wall construction.
Compared to traditional wood-framing, Nudura ICFs create the most energy-efficient and disaster-resilient residential and commercial buildings, including schools, hospitals, safe rooms and more.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position is $85 to $110K base plus incentive compensation based on experience.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Allentown, Pennsylvania
Posted: 2024-10-08 15:10:20
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Service Care Solutions are recruiting on behalf of a local authority in Nottingham for a Business Support Assistant to join their team on a temporary basis.
Please find a description of the role below
Rate: £14-£14.65 (umbrella)
Hours: 37 hours
Location: Nottingham
Contract: 3 months on going
Key Responsibilities
Business Support Tasks: Adhere to defined business standards and processes while maintaining confidentiality and safeguarding.
Advisory Role: Provide guidance to customers, partners, and others on business processes and service operational issues.
Information Management: Create and manipulate various types of information (finance, staffing, customer data) and produce complex reports.
System Development: Develop basic systems and processes to ensure high-quality information management.
Financial Processes: Handle financial tasks including processing orders, resolving issues, reporting, reconciling accounts, and managing cash.
Event Organisation: Organise meetings and events by booking venues, issuing invitations, and taking minutes.
Reception Duties: Greet visitors, provide directions, and assist with basic inquiries.
Key Accountabilities
Information Accuracy: Ensure the quality and accuracy of information managed.
Process Compliance: Verify adherence to correct processes and alert management as needed.
Policy Adherence: Ensure compliance with corporate policies and financial regulations.
Operational Support: Work efficiently to support operational services.
General Duties: Perform any additional tasks as required by management.
If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk. Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. If you have any questions or queries, please don't not hesitate to ask. ....Read more...
Type: Permanent Location: Sutton-In-Ashfield, England
Start: 21/10/2024
Duration: 3months ongoing
Salary / Rate: £14 - £14.65 per hour
Posted: 2024-10-08 10:54:19
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Job Title: Customer Fulfilment Centre Advisor Salary: £13.47 P/H PAYE (Inclusive of Holiday Pay) | £16.94 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Reading, RG1Join our client's Customer Fulfilment Centre as a vital part of our service delivery team.
As a Customer Fulfilment Centre (CFC) Advisor, you'll provide excellent service across a variety of channels, ensuring that residents, businesses, and partners receive the best possible experience.
If you're passionate about customer service, this is the role for you.Key Duties and Responsibilities:
Provide outstanding customer fulfilment services in compliance with relevant legislation and policies.
Handle customer enquiries and casework across multiple channels such as phone, email, social media, and face-to-face.
Log enquiries, process applications, and ensure accuracy in bookings and data management.
Offer advice, guidance, and signposting to customers, partners, and businesses.
Administer a variety of services, including regulatory, enforcement, safeguarding, and financial assessments.
Develop a thorough working knowledge of service policies and legislative frameworks.
Collaborate with stakeholders and continuously improve service delivery.
Qualifications and Experience:
Educated to GCSE level or equivalent; NVQ Level 3/4 qualification (or working towards it) is advantageous.
Experience in customer service environments, with strong administrative and communication skills.
Proven ability to handle complex enquiries with professionalism, empathy, and tact.
Strong IT skills, including the use of Microsoft Office 365 and multiple software systems.
Ability to multi-task and manage time efficiently in a fast-paced environment.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Reading, England
Duration: Ongoing
Salary / Rate: Up to £13.47 per hour + PAYE Inclusive of Holiday Pay
Posted: 2024-10-07 14:55:11
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Insurance Broker / Claims Handler / Insurance Administrator
Location: Hungerford, Berkshire (Hybrid)
Salary: Up to £40k + Excellent Benefits
Job Type: Full-Time, 4 days working
The Client:
Our client is a cloud-based insurance policy administration and claims management system, enabling insurers, brokers, MGAs, and coverholders to efficiently create and manage insurance products.
The Role:
I am looking for an experienced Insurance Broker / Claims Handler / Insurance Administrator who has knowledge of policy management, rates, binders and question sets to work as a product specialist for an insurance software business.
You will report to Product Manager and responsible for developing insurance products for live deployment and demonstrations.
Responsibilities:
* Develop and execute product strategy.
* Manage product features from initiation to delivery.
* Gather customer requirements onsite.
* Own and manage product profitability.
* Support the Business Development and Service Delivery teams.
* Translate business strategy into product strategy
* Own and manage product roadmap features
* Plan and launch products
* Ensure product profitability and commercial success
* Provide market insights to stakeholders and marketing
* Write customer and feature requirements
* Manage in-life products, including feedback and issues
Requirements:
* Previously worked as an Insurance Broker, Insurance Consultant or in a similar role.
* Must have at least 1 year experience in insurance sales and customer service.
* Experience in policy administration, underwriting, or claims handling
* In-depth knowledge of the insurance industry.
* Insurance qualifications like Cert CII or higher (desirable)
Benefits:
* 28 days holiday
* Casual dress code
* Free on-site parking
* Company pension scheme
* Private medical insurance
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Insurance Broker, Insurance Administrator, Claims Handler, Insurance Consultant, insurance advisor
....Read more...
Type: Permanent Location: Hungerford, England
Start:
Duration:
Salary / Rate: £40000 - £40000 Per Annum
Posted: 2024-10-07 11:00:46
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£24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client's highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations.
Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client's Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service.
As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same.
At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations - desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking.
Apply now! ....Read more...
Type: Permanent Location: Liverpool, England
Start: ASAP
Salary / Rate: Up to £24500.00 per annum + Hybrid Working + Great Benefits
Posted: 2024-10-07 06:41:04
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An exciting opportunity has arisen for a part-time HR Coordinator with administrative experience to join a leading firm focused on accelerating research translation into marketable products, offering excellent benefits.
As a HR Coordinator, you will deliver a professional, efficient, and confidential administrative service, while providing general HR support across all areas of the Human Resources function.
The role is around 22 hours per week, spread over 3 to 5 days, with some flexibility.
Hybrid working option available after few months.
You will be responsible for:
* Supporting the HR Advisor across key areas of HR, including recruitment, employee relations, compensation, and training.
* Managing the administrative functions of the HR department, ensuring all systems and processes are efficiently handled.
* Co-ordinating recruitment activities, including posting vacancies, liaising with recruitment agencies, and organising interviews.
* Managing employment documentation, from issuing contracts to conducting right-to-work checks and referencing.
* Conducting HR inductions for new employees and scheduling pension inductions.
* Drafting various HR-related documents such as letters, forms, and employment references.
* Preparing accurate payroll submissions and ensuring compliance with all relevant authorisations.
* Administering visa processes, ensuring legal compliance and maintaining appropriate records.
What we are looking for:
* Prior experience in a fast-paced, customer-service-focused environment.
* Hold a degree with experience in an administrative role, ideally within HR.
* Background in managing HR systems and ensuring confidentiality in handling sensitive information.
* Strong verbal and written communication skills.
* Skilled in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
What's on offer:
* Competitive salary (£30,000 - £32,000 FTE)
* Sign on bonus
* Birthday off
* 27 days plus bank holidays (for full time employees)
* Private health and dental care
* Life assurance
* Income protection insurance
* Employee Assistance Programme
* Pension scheme
* Flexi-time scheme
Apply now for this exceptional opportunity to contribute to cutting-edge research and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Godmanchester, England
Start:
Duration:
Salary / Rate:
Posted: 2024-10-06 23:35:04
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22 - 24 hrs p/wk £24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client's highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations.
Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client's Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service.
As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same.
At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations - desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking.
Apply now! ....Read more...
Type: Permanent Location: Liverpool, England
Start: ASAP
Salary / Rate: Up to £24500.00 per annum + Hybrid Working + Great Benefits
Posted: 2024-10-04 20:54:03
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We have an exciting opportunity for an experienced Customer Service Advisor to join our client in Poole, they are the leading suppliers within their industry and due to year on year growth are looking for someone to join their busy and expanding team.
This is a small business that can offer excellent career, you will be working closely with the sales team who offer a fun environment.
This is a permanent role working Monday to Friday, salary is £24-26,000pa.
The main duties for the Customer Service Advisor with include:
- Taking incoming calls and direction to the relevant person/ team or assisting with their queries
- Responding to customer enquiries via telephone or email
- Building and maintaining relationships with customers and clients, new and existing
- General administration
- Quoting/ Estimating on behalf of customers
- Building and maintaining relationships with customers and clients, new and existing
- After sales management
Benefits for the successful Customer Service Advisor:
- Free car park
- Private medical insurance
- Staff and family discounts
- Cycle to work scheme
To be considered for this position as a Customer Service Advisor you will need:
- Experience working within an office
- Strong administration skills and experience using Microsoft Suite.
- Proven customer service skills
- Own transport ideally due to location
If you have the above experience and skills please apply with your CV today and Yasmin will call you to discuss your CV.
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Type: Permanent Location: Poole,England
Start: 04/10/2024
Salary / Rate: £24000 - £26000 per annum
Posted: 2024-10-04 15:49:54
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We are currently seeking a Customer Service Advisor to join a leading national manufacturing business in the Ravensthorpe area of Dewsbury.
What's in it for you as a Customer Service Advisor: - Salary of £24,000 - Full-time permanent position - Hours of work - Monday to Friday 8:30am - 5pm - Hybrid working - opportunity to work 1 day at home after training completed - 10% matched pension - Full access to employee assistance Programme - Access to high-street retail discount platforms - Job security and personal development within a market-leading, international manufacturing organisation.Main duties of the Customer Service Administrator: - Fast, easy and hassle-free provision of information to customers including price, lead-time, order status, product information and alternatives - Perform accurate and efficient order entry, converting the customer's requirements into the ordering software - Close liaison with customers, commercial, production and logistics partners to meet and exceed customer needs - Handle customer complaints and escalate issues as necessary to ensure swift resolution - logging, investigation, resolution and remedial actions - Manage call offs, partial shipments, and back orders until orders are completely fulfilled - Build and maintain product knowledge and develop team resource banks for product, process, customers and FAQs.
Requirements of the Customer Service Advisor: - Previous experience in a customer service or administrative role, preferably in a manufacturing or similar industry - Great interpersonal skills, both written and verbal, with a professional and courteous demeanour - Proactive view to manage and take ownership of order from inception to delivery - Working Knowledge of Windows based IT Systems - Ability to multitask and prioritise tasks in a fast-paced environment - Excellent organisational skills and attention to detail - Flexibility to adapt to changing priorities and responsibilitiesIf interested, please apply now! ....Read more...
Type: Permanent Location: Dewsbury, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum + Excellent Benefits
Posted: 2024-10-04 15:29:14
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CUSTOMER SERVICE ADVISOR – CREWE - £24,000 + BENEFITSWe are working with a prestige company who are on the top employers in the Crewe area.
Due to an internal promotion and continuing success, we are recruiting for experienced Customer Service Advisors to join their supportive and friendly team.COMPANY BACKGROUNDEstablished over 20 years ago, the company has continued to grow.
A market leader in their field, their customers are King but so are their employees.
Our client, truly looks after their staff, recognises hard work, achievements and dedication.
They offer a relaxed but busy working environment, excellent training and support on an ongoing basis and career progression.CUSTOMER SERVICE ADVISOR JOB PURPOSETo represent the company and deal with all incoming queries, questions, enquiries and process orders.
Customers can contact the department via the telephone, live chat and email.
Maintaining the highest level of customer service at all times.
Ensuring every customer is a happy customer.The successful Customer Service Advisor will be able to say YES, to the following:-- Are you passionate about providing excellent Customer Service at all times?- Do you have experience working in an office/call centre based Customer Service environment?- Are you PC literate using Word and Excel?- Do you possess excellent communication skills both verbal and written?- Do you want to be part of a vibrant Customer Service team?CUSTOMER SERVICE ADVISOR KEY RESPONSIBILITIES:
Provide a top-notch customer service experience for all customersDeliver a prompt and efficient service to all enquiriesDealing with queries via the telephone, email and live chatProcess orders, returns, payments and refundsArrange deliveriesResolved order issuesOffer solutions for all queries received
CUSTOMER SERVICE ADVISOR KEY REQUIREMENTS:
Minimum 2 years’ experience in an office/call centre customer service environmentHave a genuine passion and interest in customer servicesExperience dealing with complaintsBe a real “people” personNaturally positive communicatorPC Literate using Word and ExcelExcellent attention to detailAble to prioritiseAttentive listening skillsCapable, ambitious and professional
CUSTOMER SERVICE ADVISOR BENEFITS AND PACKAGE:
Salary £24,000 (increasing as you learn and develop)Monthly cash incentivesExcellent training and development on an ongoing basisStarting at level 1 you will quickly have the opportunity to develop and with that will come pay reviews.Competitive annual leaveWorking Monday to Friday 9.30am-6.00pm1 in 4 Saturdays per month working 9am-5pm with a day off in lieuEmployee assistance programmeCompany eventsStaff Recognition awardsAn open, friendly, supportive and fun working environmentGenuine opportunity for career progressionCycle to work schemeAnnual salary reviewsGenerous cash awards for long term service after 5 yearsOn site parking
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – CREWE - £24,000 + BENEFITS ....Read more...
Type: Permanent Location: Crewe
Start: Immediate
Duration: Permanent Full Time
Salary / Rate: £24k per year + Excellent Benefits
Posted: 2024-10-04 13:33:49
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Parts Controller / Parts Consultant vacancy:
- Salary: Up to £33,000 per annum
- Monday - Friday only
- Permanent vacancy
I have a fantastic opportunity for an experienced Parts Advisor to join an expanding team at a Bodyshop in the Sunbury on Thames area.
Skills and experience required as a Parts Controller / Parts Consultant:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Controller / Parts Consultant roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Controller / Parts Consultant role, please send us your CV by clicking apply now or by contacting Piam on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Controller / Parts Consultant £33,000 Sunbury on Thames Bodyshop
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinator ....Read more...
Type: Permanent Location: Sunbury,England
Start: 04/10/2024
Salary / Rate: £33000 per annum
Posted: 2024-10-04 12:58:56
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Job Title: Customer Service Advisors
Locations: Chelmsford, Essex CM1
Contract Type: Temp ongoing
Work Pattern: Full time and part time
We are looking for a contact centre advisor on a temporary term contacts.
As a Customer Service Advisor, you will be the first point of contact in providing outstanding customer service to a diverse range of customers and residents over the phone.
You will be providing advice and assistance on a range of housing related enquiries, diagnosing, troubleshooting, and booking in repairs, fielding customer account queries and supporting vulnerable residents via the careline.
Part-time CSA Role: 20 hours per week, with 5 shifts of 4 hours each, Monday to Friday.
Shift options are 11:00-15:00 or 13:00-17:00 (one vacancy per shift).
OOH (Out of Hours) Role: 20 hours per week, averaged over a two-week rota.
Weekday shifts are 17:00-22:00, and weekend shifts are 08:00-16:30 (includes a 1-hour unpaid lunch).
Week 1: Monday, Thursday, Friday
Week 2: Tuesday, Wednesday, Saturday, Sunday
Weekend Role: 20 hours per week, working Saturdays and Sundays from 11:00-22:00, with a 1-hour unpaid lunch.
Full-time Night Shifts: A 4 on / 4 off rotation, working from 17:00-04:00 with a 1-hour unpaid lunch.
Job Role -
Provide prompt, friendly, and professional assistance to customers and residents, addressing their inquiries and concerns with empathy and efficiency.
Offer advice and information on a wide range of housing-related topics, helping residents navigate their housing options and services.
Diagnose and troubleshoot issues, schedule repair appointments, and coordinate with maintenance teams to ensure timely and effective resolutions.
Field customer account queries, assist with billing inquiries, and provide guidance on payment options and account management.
Provide compassionate support to our most vulnerable residents via our careline service, ensuring they receive the assistance and resources they need.
Use your problem-solving skills to address and resolve customer issues, escalating complex cases to senior team members when necessary.
Maintain accurate and detailed records of customer interactions and transactions, ensuring data integrity and confidentiality.
Candidate Requirements -
Call centre experience
Excellent communication and problem-solving skills
Ability to establish genuine human connections with a diverse range of customers
Computer literacy and multitasking skills
Flexible and proactive approach to work
No previous housing experience or knowledge necessary
The pay range for the role is £18.65 - (£20.52 out of hours rate) per hour LTD company rate.
The PAYE equivalent is £14.19 - (£15.61 out of hours rate) per hour, inclusive of holiday.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
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Type: Contract Location: Chelmsford, England
Salary / Rate: £14.19 - £15.61 per hour
Posted: 2024-10-04 11:29:42
