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Are you an experienced Test Engineer ready to lead and innovate?
Holt Executive are partnered with an innovative and leading design and manufacturing business that specialises in electro-optics and supplies to a variety of markets across the globe.
They are seeking a Senior Electro-Mechanical Test Engineer to join their Test Department and report directly to the Test Engineering Manager.
In this pivotal role, the Senior Electro-Mechanical Test Engineer will be responsible for testing and fault-finding on electrical and electro-mechanical systems, performing customer witnessed FATs, whilst also mentoring and training other staff members.
Key Responsibilities for the Senior Electro-Mechanical Test Engineer:
- Undertaking Factory Acceptance Tests using standard workshop test equipment such as power supplies, digital multi-meters & oscilloscopes.
- Create test procedures and FAT documents from customer requirements.
- Review Compliance Verification Matrixs and identify key test requirements.
- Fault-find electromechanical equipment.
- Reading technical drawings for both wiring and PCB schematics and (to a lesser extent) Mechanical drawings for fault finding purposes.
- Checking that all work meets quality and technical standards.
- Maintain documentation to ensure it is kept accurate and up to date in accordance with ISO 9001 standards.
- Train colleagues and provide knowledge transfer within the workplace.
- Actively support continuous improvement activities.
- Support field service when required.
Key Skill & Experience for the Senior Electro-Mechanical Test Engineer:
Essential
- Knowledge of testing electrical and electro-mechanical systems.
- Ability to write comprehensive test plans and factory acceptance tests for new product launches.
- Able to support production and quality activities when required.
- HNC or equivalent in Electronics & Control Engineering.
Desirable
- Knowledge of LabVIEW software.
- PLC programming.
- Experience in CAD packages.
Company Benefits:
- 37.5 hour working week.
- Lunchtime finishes on a Friday.
- 28 days annual leave.
- Christmas closure.
- Group pension plan matched contributions up to 5%.
- Income protection scheme and Employee Assistance Programme.
- Employee Help@Hand service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service and physiotherapy consultations.
- Life assurance policy, including bereavement counselling and probate helpline.
- Company shares incentive plan and save-as-you-earn scheme.
- Group electric vehicle salary sacrifice scheme.
Security Clearance Requirements:
Due to the nature of our business, our staff need to be able to obtain UK Security Clearance as a mandated requirement.
Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.
If your skills and experience match this Senior Electro-Mechanical Test Engineer opportunity, we encourage you to apply now!
....Read more...
Type: Permanent Location: West Sussex,England
Start: 23/10/2024
Salary / Rate: £40000 - £44000 per annum, Benefits: Flexible working, Half-day Fridays, Discount schemes, and more!
Posted: 2024-10-23 17:21:03
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Zone Manager - Commercial Vehicle Sales
Are you experienced in commercial vehicle sales and looking for an exciting new challenge? We're hiring a Zone Manager to support a major vehicle manufacturer and their dealer network in the South of England.
This role is offered by a leading fleet consultancy known for delivering first-class outsourced programs to the automotive industry.
What's On Offer:
This is your chance to work with a major brand leader in the fleet industry while enjoying a range of benefits:
Salary: £40k - £43.5k + company car
Benefits: 4% matched pension, medical insurance, life insurance, critical illness cover, travel insurance, 24 days holiday (rising to 29), and access to manufacturer car discounts.
You'll be traveling regularly throughout the South of England, with the flexibility to work from home when not on the road.
Ideal locations include Luton, Slough, Reading, Newbury, Basingstoke, Oxford, Swindon, Guildford, Salisbury, Winchester, Bath, and Andover.
The Candidate:
Our ideal candidate has experience in dealer development and commercial vehicle sales, with strong communication and analytical skills.
We're looking for someone who can build productive relationships with dealers and manufacturers, while being self-motivated to work remotely.
Key skills and qualifications:
Sales management experience.
Data-driven with the ability to present insights clearly.
An experienced and competent user of Microsoft Excel.
Ability to meet monthly sales targets.
Proficient in other Microsoft Office tools (Word, PowerPoint, Outlook).
The Role:
As a Zone Manager, you'll play a vital role in helping dealers hit their sales targets, improve profitability, and provide outstanding customer service.
Your tasks will include:
Setting annual commercial vehicle sales goals in line with national objectives.
Supporting dealers to maximize sales and manage stock efficiently.
Monitoring sales performance and providing guidance to ensure success.
Addressing dealer performance issues with actionable plans.
Using data and analytics to identify opportunities for growth.
Driving marketing and event activities as part of the national marketing plan.
Providing timely sales forecasts and monitoring customer service standards through mystery shops.
Staying on top of product knowledge and helping dealers do the same.
Ready to Apply?
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates, at , or give Kayleigh a call at 07908 893621 for more information.
Job Reference: 4186KB - Zone Manager - Commercial Vehicles
Take the next step in your career—apply today! ....Read more...
Type: Permanent Location: Winchester, England
Start: 23/11/2024
Salary / Rate: £40000 - £43500 per annum + + company car + pension
Posted: 2024-10-23 16:00:06
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Retail Stock Replenishment Assistant
*Access to wages from 3 days
*Immediate Start
*Holiday Pay
*
£12.89 - £13.11 per hour inclusive of holiday pay (£11.50 - £11.70 per hour + £1.39 - £1.41 holiday pay).
Location: Swindon
Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarkets.
We have Retail Stock Replenishment Assistant opportunities that offer flexible working patterns and a job where each day and week is different.
The Role
We are looking for a number of Retail Stock Replenishment Assistant's to add to our already successful team.
Work will be carried out in a variety of retail stores, travel will vary on a shift-by-shift basis.
Having your own vehicle would be advantageous.
You will be working as part of a team led by a Team Manager or Store Management.
You will need to work at a fast pace and to a high standard our clients expect.
Duties will include the following:
De-merchandising and remerchandising to planograms, cleaning the fixture where required.
Reprofiling the fixture where necessary to ensure each product is shoppable for the customer.
Transporting stock from the warehouse onto the shop floor.
Supporting the store where necessary with replenishment.
Shifts are between 10-12 hours, days and nights (most shifts are nights).
Access to the work available will be on your smartphone, via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our Dashboard.
Travelling maybe involved when local work is not available.
Accommodation will be provided when required to stay away from home.
Key Skills/ Experience Required
An eye for detail.
General level of fitness as manual handling and lifting will be involved.
Hard working and ability to work under pressure.
Previous experience in retail, although training will be provided.
Problem solving and a 'can do' attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required.
As a result, we can only accept applicants 18 years of age and over.
Benefits
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
Wagestream also offers financial advice, all contributing to the financial wellbeing of colleagues.
Uniform provided.
Accommodation where required.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
We are the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services.
Your future career development is in your hands!
If you think you are suitable for this position and you want to find out more, please apply today!
Multiple positions available!!!!
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations.
C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally.
We Specialise in Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse. ....Read more...
Type: Contract Location: Swindon, England
Start: ASAP
Salary / Rate: £12.89 - £13.11 per hour
Posted: 2024-10-23 15:35:42
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JOB DESCRIPTION
Summary - General Purpose of the Job:
Primary focus of this position will be to work directly with the business and corporate to develop and migrate our financial processes onto our corporate CFIN platform which will include new AP, AR, Close, Travel and Expense and Capital Processes and tools.
This position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling.
The scope of responsibility is for all CPG - all businesses, all locations.
Nurtures and insures the successful use of the application systems tools.
Provides total support to the users of SAP application system and ancillary software tools, including, configuration, enhancements & process improvements, problem resolution, training and education, report development.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Able to work independently.
Will works with the business directly to identify understand current pain points and be the voice as we develop standardized processes across the various RPM Businesses.
This can include managing re-design, developments, enhancements, training and or training documentations, introductions to new tools which may include Fiori, other SAP features or other third party integrated applications.
As part of these duties the following may apply: Architect solutions and alternatives to meet the specified requirements, such as: SAP baseline functionality, Fiori, third party applications which may include reporting, specialized configuration.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Performs systems analysis, design, configuration and programming tasks (spec development) related to enhancements, interfaces, data conversion and special reporting requirements, etc.
Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Effective communicator and strong collaborator, able to work across functions.
Self-motivated with leadership skills which will support leading the business through change.
Experience with training users and industry leading documentation practices. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader, group leader or project coordinator to coordinate tasks related to a specific initiative or project that fall under the scope of this position.
Project management activities include planning, resource allocation, milestone tracking, coordinating with various stakeholders. Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Works directly with the FICO Global Lead to evaluate proposed changes on the rest of the organization and to coordinate resources required to support the implantation of process improvements and or new technologies.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale project, and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Supervisory Responsibilities:
This position has no direct reports at this time and has no hiring/firing authority.
However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required.
Supervision may include work assignment, quality review, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance is preferred CPA would be an asset SAP Certification in related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sr Accounting Role 7 - 10 years SAP implementation experience preferred In-depth experience with SAP S/4 HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Self-motivated / able to be a catalyst for change. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost-efficient business solutions, through the deployment of IT.
Has the ability to analyze requirements and identify opportunities to optimize our processes with a focus on those impacting the financial close.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
Experience in financial accounting and US GAAP and SOX control requirements.
In-depth experience with both costing-based and account-based COPA.
A working knowledge of RAR would be an asset.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations.
(0-50%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions.
(80 - 100%) Exposure to CRT's.
(80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations.
(0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs.
Laptop & Files.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Medina, Ohio
Posted: 2024-10-23 15:19:31
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2024-10-23 15:14:57
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Are you an experienced marketing professional? Are you looking to join a busy, thriving business and take an opportunity to help deliver an operation marketing strategy covering a number of disciplines? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Marketing Officer for a socially aligned procurement framework in the West Midlands.
Informed Recruitment are a specialist provider of resource to the Property & Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.
This role is offered on a 50/50 home-office hybrid basis.The objective of the role will be to provide the Marketing Manager with direct assistance in delivering the strategic marketing strategy and assist with operational duties.
Your day-to-day duties will cover marketing the company brand and services to key markets; building relationships with the marketing teams of customers for joint releases; produce content for the annual calendar of activities; plan and prepare individual projects; help, plan, and organise exhibitions and events; management website content and presentation; web traffic monitoring and reports; manage a forward plan of articles, testimonials, case studies and videos; manage and maintain a newsletter and distribution list; competitor analysis and market research; and process documentation.Essential Skills
A successful background in a marketing capacity, both online and offline, with a strong understanding of sales and marketing principles.
Proficient in Digital Content Creation tools (Such as Adobe Creative), graphic design, and video editing.
Self-starter with a positive approach, attention to detail, good time management against deadlines, and the ability to coordinate and improve service provision.
A track record working in busy environments, prioritising tasks, handling multiple varied tasks at any given time.
Highly Desirable / Will Strengthen Application
Web content management systems
Web traffic monitoring systems, such as Google Analytics.
Experience of the current Social Property market and the challenges that it faces.
Experience of procurement and/or knowledge of procurement frameworks.
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders.
You will also be highly analytical with a keen eye for problem solving and meticulous record keeping.
This role is hybrid based, with 50% of the time spent in an office in central Birmingham, and 50% working.
This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, life assurance, healthcare and benefits package with a generous holiday allowance.
Interview slots are available, so please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £30000 - £35000 per annum + Excellent Benefits
Posted: 2024-10-23 15:14:44
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Dover, Delaware
Posted: 2024-10-23 15:13:35
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JOB DESCRIPTION
Job Purpose:
Formulate business partnership across HR functions to deliver value-added service to leadership team and employees that reflects the organization's goals and objectives.
Manage the daily functions of HR Department in the following areas: recruitment, onboarding, payroll and benefits support, leave management, employee relations, performance management, HRIS maintenance and reporting, and developing and enforcing company HR policies and practices.
Essential functions and job responsibilities:
Manage HR operations and programs including recruitment, total reward, benefits administration, leave management, employee relations, performance and talent management, employee engagement, and training and development. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Lead recruitment efforts including posting jobs, screening resumes, conducting interviews, initiating background checks and pre-employment qualifications.
Work with Hiring Manager on talent acquisitions.
Collaborate with department manager to understand skills and competencies required for the roles. Participate in employee disciplinary meetings, terminations and investigations. Spearhead employee engagement initiatives.
Work with management team and associates to improve work relationships, build morale, and increase productivity and retention. Drive performance management initiatives.
Prepare functional leaders for annual review process and facilitate regular check in meetings to ensure goal alignment. Act as a vital source of information, answer questions from employees regarding HR matters.
Educate employees and enforce company policies and procedures. Act as a liaison in communications of benefits administration and leave management related inquiries. Demonstrate high level of integrity by careful management of confidential and sensitive information. Liaison between RPM corporate and Kirker to ensure HR and compliance related requirements are communicated and met. Support payroll/timekeeping process, supply information to centralized payroll team. Maintain and update HRIS and time attendance system as needed such as new hires, LOA and termination. Assist in gathering standardized information and the preparation and distribution of reports such as Headcount, benefits enrolment, disability update and other ad hoc reports as requested. Responsible for following records retention guidelines and security of confidential information.
Requirements and Competencies:
Bachelor's degree in Human Resources, Business Administration, or related field required. Minimum five-year experiences in Human Resources with HR Generalist background. Human Resources Professional Certification preferred. Experience in supporting manufacturing environment. Excellent communication and interpersonal skills. Excellent organizational skills and attention to detail. Strong planning and problem-solving skills. Basic business acumen, ability to partner with business leaders. Thorough knowledge of employment laws and regulations. Proficiency with Microsoft Office Suite or related software. Proficiency with or ability to quickly learn HRIS and Talent Management System.
ABOUT US
Kirker is a custom manufacturer of nail lacquer and nail care treatment products since the 1940's that has evolved into a full turnkey operation.
We are proud to offer our services in filling and packaging from free standing stock to beautifully designed packaging options and displays.
With manufacturing operations in the United States and Europe, we offer the right option to fit each customer's individual requirements.
Kirker offers a full range of services from product development, R&D, production, and quality control, to filling and pack off.
Our cutting-edge expertise, custom formulations, and first-class service have affirmed our leadership position within the industry.Apply for this ad Online! ....Read more...
Type: Permanent Location: Paterson, New Jersey
Posted: 2024-10-23 15:10:56
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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI Distribution Center
Department: Customer Service
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
As our Product Support Representative, each challenge we encounter is a little different.
You will be responsible for discussing product information with customers, as well as assess customer complaints and determine causes.
RESPONSIBILITIES:
Communicate with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer complaints. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported complaints.
REQUIREMENTS:
3+ years experience in customer service, in a call center environment Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Outstanding listening and communication skills Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Flexible scheduling to accommodate for proper coverage to meet our customers' needs Gains personal satisfaction from helping others; possesses a strong customer focus
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kenosha, Wisconsin
Posted: 2024-10-23 15:10:19
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Zone Manager - Commercial Vehicle Sales
Are you experienced in commercial vehicle sales and looking for an exciting new challenge? We're hiring a Zone Manager to support a major vehicle manufacturer and their dealer network in the South of England.
This role is offered by a leading fleet consultancy known for delivering first-class outsourced programs to the automotive industry.
What's On Offer:
This is your chance to work with a major brand leader in the fleet industry while enjoying a range of benefits:
Salary: £40k - £43.5k + company car
Benefits: 4% matched pension, medical insurance, life insurance, critical illness cover, travel insurance, 24 days holiday (rising to 29), and access to manufacturer car discounts.
You'll be traveling regularly throughout the South of England, with the flexibility to work from home when not on the road.
Ideal locations include Luton, Slough, Reading, Newbury, Basingstoke, Oxford, Swindon, Guildford, Salisbury, Winchester, Bath, and Andover.
The Candidate:
Our ideal candidate has experience in dealer development and commercial vehicle sales, with strong communication and analytical skills.
We're looking for someone who can build productive relationships with dealers and manufacturers, while being self-motivated to work remotely.
Key skills and qualifications:
Sales management experience.
Data-driven with the ability to present insights clearly.
An experienced and competent user of Microsoft Excel.
Ability to meet monthly sales targets.
Proficient in other Microsoft Office tools (Word, PowerPoint, Outlook).
The Role:
As a Zone Manager, you'll play a vital role in helping dealers hit their sales targets, improve profitability, and provide outstanding customer service.
Your tasks will include:
Setting annual commercial vehicle sales goals in line with national objectives.
Supporting dealers to maximize sales and manage stock efficiently.
Monitoring sales performance and providing guidance to ensure success.
Addressing dealer performance issues with actionable plans.
Using data and analytics to identify opportunities for growth.
Driving marketing and event activities as part of the national marketing plan.
Providing timely sales forecasts and monitoring customer service standards through mystery shops.
Staying on top of product knowledge and helping dealers do the same.
Ready to Apply?
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates, at , or give Kayleigh a call at 07908 893621 for more information.
Job Reference: 4186KB - Zone Manager - Commercial Vehicles
Take the next step in your career—apply today! ....Read more...
Type: Permanent Location: Luton, England
Start: 23/11/2024
Salary / Rate: £40000 - £43500 per annum + + company car + pension
Posted: 2024-10-23 12:05:06
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Retail Merchandiser
*Access to wages from 3 days
*Immediate Start
*Holiday Pay
*
£12.89 - £13.11 per hour inclusive of holiday pay (£11.50 - £11.70 per hour + £1.39 - £1.41 holiday pay).
Location: PURLEY
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarkets.
We have Retail Merchandiser opportunities that offer flexible working patterns and a job where each day and week is different.
The Role
We are looking for a number of retail merchandisers to add to our already successful team.
Work will be carried out in a variety of retail stores, travel will vary on a shift-by-shift basis.
Having your own vehicle would be advantageous.
You will be working as part of a team led by a Team Manager or Store Management.
You will need to work at a fast pace and to a high standard our clients expect.
Duties will include the following:
De-merchandising and remerchandising to planograms, cleaning the fixture where required.
Reprofiling the fixture where necessary to ensure each product is shoppable for the customer.
Transporting stock from the warehouse onto the shop floor.
Supporting the store where necessary with replenishment.
Shifts are between 10-12 hours, days and nights (most shifts are nights).
Access to the work available will be on your smartphone, via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Travelling maybe involved when local work is not available.
Accommodation will be provided when required to stay away from home.
Key Skills/ Experience Required
An eye for detail.
General level of fitness as manual handling and lifting will be involved.
Hard working and ability to work under pressure.
Previous experience in retail, although training will be provided.
Problem solving and a 'can do' attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required.
As a result, we can only accept applicants 18 years of age and over.
Benefits
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services.
Your future career development is in your hands!
If you think you are suitable for this position and you want to find out more, please apply today!
Multiple positions available!!!!
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...
Type: Contract Location: Purley, England
Salary / Rate: £12.89 - £13.11 per hour
Posted: 2024-10-23 12:02:02
-
Retail Merchandiser
*Access to wages from 3 days
*Immediate Start
*Holiday Pay
*
£12.89 - £13.11 per hour inclusive of holiday pay (£11.50 - £11.70 per hour + £1.39 - £1.41 holiday pay).
Location: CHIPPENHAM
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarkets.
We have Retail Merchandiser opportunities that offer flexible working patterns and a job where each day and week is different.
The Role
We are looking for a number of retail merchandisers to add to our already successful team.
Work will be carried out in a variety of retail stores, travel will vary on a shift-by-shift basis.
Having your own vehicle would be advantageous.
You will be working as part of a team led by a Team Manager or Store Management.
You will need to work at a fast pace and to a high standard our clients expect.
Duties will include the following:
De-merchandising and remerchandising to planograms, cleaning the fixture where required.
Reprofiling the fixture where necessary to ensure each product is shoppable for the customer.
Transporting stock from the warehouse onto the shop floor.
Supporting the store where necessary with replenishment.
Shifts are between 10-12 hours, days and nights (most shifts are nights).
Access to the work available will be on your smartphone, via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Travelling maybe involved when local work is not available.
Accommodation will be provided when required to stay away from home.
Key Skills/ Experience Required
An eye for detail.
General level of fitness as manual handling and lifting will be involved.
Hard working and ability to work under pressure.
Previous experience in retail, although training will be provided.
Problem solving and a 'can do' attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required.
As a result, we can only accept applicants 18 years of age and over.
Benefits
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services.
Your future career development is in your hands!
If you think you are suitable for this position and you want to find out more, please apply today!
Multiple positions available!!!!
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...
Type: Contract Location: Chippenham, England
Salary / Rate: £12.89 - £13.11 per hour
Posted: 2024-10-23 11:40:01
-
Retail Merchandiser
*Access to wages from 3 days
*Immediate Start
*Holiday Pay
*
£12.89 - £13.11 per hour inclusive of holiday pay (£11.50 - £11.70 per hour + £1.39 - £1.41 holiday pay).
Location: BATH
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarkets.
We have Retail Merchandiser opportunities that offer flexible working patterns and a job where each day and week is different.
The Role
We are looking for a number of retail merchandisers to add to our already successful team.
Work will be carried out in a variety of retail stores, travel will vary on a shift-by-shift basis.
Having your own vehicle would be advantageous.
You will be working as part of a team led by a Team Manager or Store Management.
You will need to work at a fast pace and to a high standard our clients expect.
Duties will include the following:
De-merchandising and remerchandising to planograms, cleaning the fixture where required.
Reprofiling the fixture where necessary to ensure each product is shoppable for the customer.
Transporting stock from the warehouse onto the shop floor.
Supporting the store where necessary with replenishment.
Shifts are between 10-12 hours, days and nights (most shifts are nights).
Access to the work available will be on your smartphone, via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Travelling maybe involved when local work is not available.
Accommodation will be provided when required to stay away from home.
Key Skills/ Experience Required
An eye for detail.
General level of fitness as manual handling and lifting will be involved.
Hard working and ability to work under pressure.
Previous experience in retail, although training will be provided.
Problem solving and a 'can do' attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required.
As a result, we can only accept applicants 18 years of age and over.
Benefits
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services.
Your future career development is in your hands!
If you think you are suitable for this position and you want to find out more, please apply today!
Multiple positions available!!!!
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...
Type: Contract Location: Bath, England
Salary / Rate: £12.89 - £13.11 per hour
Posted: 2024-10-23 11:37:20
-
Car Park Team Leader Required
Unity Recruitment are seeking a Car Park Team Leader for a very busy shopping centre based in West London.
Working 42 hours per week - A combination of day and night shifts.
4 days on 4 days off
Job purpose
,Lead the Car Park Operative team to deliver excellent customer experience by supporting and role modelling best practice
,To ensure the highest level of Health and Safety, car park operations, and team supervision is achieved and maintained
,To successfully manage car park operations and traffic management both day-to-day and during exceptional events and high-volume seasonal activities
Principal accountabilities
,Lead your team to interact with guests as they enter and leave the car parks whilst demonstrating a positive, friendly, and welcoming approach
,Supervise the day-to-day activities of a team of Customer Service Operatives, delivering regular 1-1 meetings and recognizing development opportunities
,Providing detailed shift handovers and ensuring smooth shift-to-shift communication with Duty Managers and other Team Leaders
,Ensure team members are coached and supported to deliver the highest standards of car park operations and customer service
,Situational reactiveness to car park issues as and when they arise
,Proactively learn about the Guest Service
,Act as key support to Duty Managers and when required, support as acting Duty Manager
Qualifications and experience
Ideally 1 years' relevant experience in Car Park or similar service environment
Experience in managing or supervising a team
Customer focused, with a clear understanding of the customer journey
Excellent communication skills with the ability to manage challenging customer interactions
Able to create and maintain strong external and internal stakeholder relationships
If this Car Park Team Leader vacancy is of interest to you - then please apply today with your updated CV to carly@unity-recruitment.co.uk or call Carly on 02036685680 ext 113 for further details.
....Read more...
Type: Permanent Location: West London, England
Start: ASAP
Duration: PERM
Salary / Rate: Up to £31689 per annum + plus bonus and overtime
Posted: 2024-10-23 11:07:30
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Pensions Administrator Local Authority Bradford Central Bradford Location Hybrid / Remote Working Available (Some office presence will be necessary) Monday to Friday 09:00 - 17:00 This is an ongoing contract for 3 - 6 months 37 Hours per week (Full Time) £17ph UmbrellaMain responsibilities
Check the work of Pensions Officers, ensuring accuracy of calculations.
Authorise benefit payments within statutory deadlines and Key Performance Indicators.
Process daily & monthly payrolls, authorising payments via BACS system and managing monthly payroll reports.
Provide technical support, guidance and training for POs and other colleagues to ensure the team operates in line with LGPS and Fire Pension schemes regulations and associated legislation such as HMRC taxation rules, Financial Conduct Authority guidance.
Provide help and guidance to scheme members and bereaved families on complex queries in respect of their scheme membership, benefits and options.
Handle any complaint cases with confidence and sensitivity.
Undertake regular supervision journal reviews and provide mentoring and guidance for Pensions Officers for whom supervisory responsibility is allocated, responding to and dealing with poor performance.
Support other Pensions Officers in colleagues absences.
Participate in project working groups and exercises to promote continuous improvement of processes, procedures and documents in the Service Centre.
Responsible for the correct application of Systems and identify any service improvements to Team Manager.
Undertake quality audits as laid out in the annual audit calendar to improve procedures.
Requirements:
Previous experience within Pension or Investment Administration
Local Authority experience would be beneficial
Great communication and customer service experience
Right to work within the UK
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. ....Read more...
Type: Contract Location: Bradford, England
Start: ASAP
Duration: 3 Months+
Salary / Rate: Up to £17 per hour
Posted: 2024-10-23 10:18:47
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Are you a Customer Quality Assurance Engineer or Analyst with a passion for delivering exceptional service quality? Do you have experience building and managing a team, or are you eager to take on that challenge?Insignis Talent is working with a rapidly growing Managed Security Service Provider (MSSP) that is actively seeking a Customer Quality Assurance Manager to join their team on a permanent basis.
In this key role, you will be pivotal in establishing a dedicated quality assurance function within the organization.Initially taking a hands-on approach, you will ensure the company's products and services consistently meet both customer expectations and regulatory requirements, while also implementing company-wide internal quality standards.
By fostering a culture of continuous improvement, you will drive initiatives to monitor, enhance, and sustain service quality across the customers.As a Customer Quality Assurance Manager, you will:
Customer Feedback & Issue Resolution
Lead the analysis of customer feedback, complaints, and returns to spot quality issues.
Be the primary contact for resolving customer quality concerns promptly.
Implement corrective and preventative actions (CAPA) to avoid future issues.
Quality Standards & Compliance
Develop and monitor quality assurance processes aligned with company standards.
Ensure products/services meet customer needs and comply with service level agreements.
Conduct internal audits to maintain and improve quality.
Continuous Improvement
Collaborate across teams (SOC, Integration, Platform, Change) to drive quality improvements.
Use data and metrics to enhance efficiency, quality, and customer satisfaction.
Lead root cause analysis and guide process improvements.
Team Leadership
Grow and manage the Quality Assurance team, fostering accountability and continuous improvement.
Facilitate cross-functional collaboration to meet customer quality expectations.
Reporting & Documentation
Prepare reports on quality performance, KPIs, and improvement plans.
Maintain up-to-date documentation of quality processes and feedback.
Present quality metrics and initiatives to senior management.
Skills/Experience/Qualifications
Proven experience in quality assurance focused on customer satisfaction.
Background in MSSP/Security Operations (SOC).
Proficiency in quality management tools and systems.
What's in it for you?
Competitive salary
Gym membership
24 days of holiday + bank holidays
Pension scheme
Training and development with recognized qualifications
Attendance at conferences and industry events
Annual off-site residential training
Access to an online training platform
Opportunities for global relocation with assistance
Weekly team socials
Enhanced maternity/paternity schemes
Supportive culture for career and personal growth.
Interested? Apply now! ....Read more...
Type: Permanent Location: Docklands, England
Salary / Rate: £50000 - £85000 per annum
Posted: 2024-10-23 10:10:30
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Retail Shop Manager Department: Retail Reports To: Area Manager Salary: £24,200 per annum Location: Heswall, Wirral Working Hours: 35 hours per week Store opening hours: Monday to Saturday 9:30 - 16:30, Sunday 10:00 - 16:00
Are you passionate about retail, leading teams, and driving success? We are looking for a dynamic and motivated Retail Shop Manager to join our team and take charge of the day-to-day operations of one of our high-performing charity shops.
If you have a proven track record in retail management and love working in a role that makes a difference, this opportunity is perfect for you!
Key Responsibilities:
Lead, recruit, and manage a motivated team of staff and volunteers to ensure smooth shop operations and maximum profitability.
Achieve sales and profit targets by optimising merchandising, space allocation, and local market insights.
Ensure full compliance with all charity policies, procedures, and legislative requirements.
Maximise income by promoting Gift Aid and ensuring stock is appropriately priced, rotated, and displayed.
Monitor shop performance using EPOS data, retail trends, and competition analysis to stay ahead in the market.
Collaborate with the Area Manager to improve shop performance and maintain high standards of cleanliness and customer service.
Manage shop budgets and control operational costs in line with company guidelines.
Deliver exceptional customer service by training and leading your team to provide an outstanding shopping experience.
Take full responsibility for daily cash handling, banking, and inventory management to ensure accurate and secure transactions.
Ensure health and safety compliance, safeguarding all staff, volunteers, and customers.
Participate in events and meetings across the North West to stay engaged with broader company initiatives.
Requirements:
Proven Experience: Strong background in retail/charity management with experience in leading successful teams.
Leadership: Ability to inspire, motivate, and manage a diverse team to achieve outstanding results.
Customer Service Excellence: A natural ability to deliver exceptional customer experiences while ensuring the team is aligned with these values.
Financial Acumen: Experience in cash handling, budget management, and using management information systems such as EPOS.
Gift Aid Knowledge: Familiarity with Gift Aid processes and maximising its income potential in retail settings.
Merchandising & Sales: A creative approach to merchandising with a keen eye for detail to drive sales and profitability.
IT Skills: Comfortable using IT systems to analyse performance and manage stock.
Personal Attributes:
Strong communicator with excellent verbal and written skills.
A team player who thrives in a collaborative environment.
Creative and detail-oriented, with a solution-focused mindset.
Physically able to lift and move heavy items i.e furniture and homeware.
Confident with a full, clean driving license and the ability to travel around the North West.
Why Join Us?
This is a fantastic opportunity for someone looking to make a meaningful impact in the retail sector while contributing to a greater cause.
You'll enjoy working in a dynamic and supportive environment with plenty of opportunities for personal and professional development.
If you're ready to take the next step in your retail management career and want to work for a company where your contribution truly matters, apply now and join our team as a Retail Shop Manager.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Type: Permanent Location: Heswall, England
Salary / Rate: Up to £24200.00 per annum + Great Benefits
Posted: 2024-10-23 09:58:12
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An exciting opportunity has arisen for Panel Beater with5 years experience in panel work to join a leading, multi-award-winning accident repair centre.
This full time role offers excellent benefits plus basic salary of £33,000 and OTE Up to £65k including bonus.
As a Panel Beater, you will report to the Bodyshop Manager and repair or replace vehicle bodywork panels based on job card instructions.
They will consider both qualified and non-qualified Technicians.
You will be responsible for:
* Dismantle and repair damaged vehicles by fixing or replacing panels as needed.
* Operate tools and equipment, such as jigs and welding equipment, according to qualifications and safety standards.
* Ensure careful handling of vehicles, maintaining customer satisfaction, and keeping tools in good condition.
* Follow manufacturer guidelines for chassis and panel repairs, attending training to stay updated on new techniques.
What we are looking for:
* previously worked as a Panel Beater, Panel technician, Bodyshop Technician, Body technician or in a similar role.
* At least 5 years' experience in panel work.
* ATA qualification would be preferred.
* A commitment to maintaining high standards of workmanship and customer care.
Shift:
* Monday - Friday: 8am - 5pm
Whats on offer:
* Competitive salary
* 30 days holiday, including public holidays
* Company pension
* Bonus scheme
* Cycle to work scheme
* Free on-site parking
* Long service awards and colleague recognition programmes
* Referral bonus for recommending fellow technicians
* Health cash plan, allowing you to claim back on medical expenses
* Discounts on high street products through a rewards platform
Apply now for this exceptional Panel Beater opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Rotherham, England
Start:
Duration:
Salary / Rate: £33000 - £65000 Per Annum
Posted: 2024-10-23 08:59:02
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Sales Services Consultant Farringdon 12 Week Contract 35 Hours Per Week £20.49 to £22.56 LTD / £17.47 to £19.23 PAYE (inc hol) Are you passionate about delivering excellent customer service and supporting customers through property sales processes? Join a leading Housing Association in Farringdon as a Sales Services Consultant on a 12-week contract!THE ROLE As a Sales Services Consultant, you will support the Sales Services Manager in delivering a customer-oriented service.
Key responsibilities include:
Providing first-class sales service to customers buying homes through Resales and Homeflex.
Facilitating viewings, surveys, and completion visits to achieve sales targets.
Supporting homeowners with staircasing, lease extensions, and managing equity loans.
Collaborating with internal teams to ensure compliance with legal and financial obligations.
Dealing with customer enquiries and providing guidance on affordable homeownership products.
Preparing performance reports and contributing to sales strategy.
Effectively managing customer complaints to maintain high satisfaction levels.
THE CANDIDATE The ideal candidate will have previous experience in a similar sales or customer service role, with a focus on affordable homeownership.
Additional requirements include:
Knowledge of the legal conveyancing process and Capital Funding requirements.
Strong negotiation and interpersonal skills with the ability to resolve conflicts.
Excellent communication skills, both written and verbal.
Good time management and organisational abilities, meeting deadlines and targets.
Proficiency in CRM systems and MS Office.
THE CONTRACT
35 Hours Per Week
12 Week Contract
The pay range for the role is £20.49 to £22.56 per hour LTD company rate.
The PAYE equivalent is £17.47 to £19.23 per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Type: Contract Location: City of London, England
Start: ASAP
Duration: 12 Weeks
Salary / Rate: £17.47 - £22.56 per hour
Posted: 2024-10-23 08:40:34
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2024-10-23 07:09:02
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Philadelphia, Pennsylvania
Posted: 2024-10-23 07:08:38
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Driver - Meet and Greet - Leeds Bradford Airport - £11.44 per hour - Flexible hours
Do you have commercial driving experience? Do you pride yourself on excellent customer service?
If you answered yes to the above questions, then we may just have the role you have been looking for!
An exciting opportunity has arisen for a Valet/driver - Service Delivery Assistant (SDA) who will be the face of our business, bringing outstanding customer service at Leeds Bradford airport.
You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As an SDA you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying.
Please note working hours are 7am - 7pm and 7pm - 7am
What youll do
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line care in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License / significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- First Aid or Fire Warden qualification desirable
- Advance Driving Licence or Professional Driving Qualification desirable
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Leeds,England
Start: 23/10/2024
Salary / Rate: £11.44 Per Hour
Posted: 2024-10-23 00:40:04
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Car Park Manager Portsmouth Gunwharf Quays - Full Time - £36,000 Per annum
Do you have previous Management Experience?
Are you Customer Focused?
Are you someone who can Manage and Motivate a Team?
If YES, then this may be the next exciting career opportunity for you!
APCOA is looking for a Car Park Manager to join our friendly team based at Gunwharf Quays in Portsmouth.
Car Park Managers are a vital part of the management team and contribute considerably to the operational success of all our car parks.
We are looking for someone with previous management experience to come and join our team!
What youll do:
- To lead in ensuring the smooth delivery of the contract with operational responsibility for day to day running of the car park
- Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met at all times.
- Be the first touch point for guests, regularly reviewing the guest journey to ensure an easy and smooth parking experience
- Overseeing best in class delivery of guest service, by delivering a service exceeding guest expectation, and testing and trialling new services to constantly improve
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Develop beneficial relationship with the client, ensure overall client satisfaction and attend client meetings where necessary
- Working as part of the Elevate service partner management team, to support the delivery of the overall Gunwharf Quays strategy
- Develop, coach and monitor the team in relation to the parking service, cost control, supervisory skills, health and safety and environmental issues
- Monitor and manage staff absence and lateness
- Ensure quality standards are maintained including ensuring health and safety standards are adhered to at all times throughout the contract in line with current procedures.
- Complete daily, weekly and monthly reports in line with the client and APCOAs reporting requirements
- Work with the Contract Manager to develop succession plans
- Develop and amend car park tariffs and recommended tariff changes to the clients and APCOA
- Identify and assist in the development of new business and growth within the contract
What Youll Bring:
- The ability to manage and motive a Team
- Previous experience within a people management and client facing role
- Good leadership skills and ability to work well in a team of people.
- Good communication skills both verbally and in written form.
- Ability to present to management level.
Why choose Us?
- Annual Salary £36,000
- 25 days holiday plus Bank Holidays
- Training and Development
- Pension
- Employee discount Scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing teams, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Portsmouth,England
Start: 22/10/2024
Salary / Rate: £36,000 Per annum
Posted: 2024-10-22 23:57:03
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Team Leader - Royal Berkshire hospital - Full Time - £24,000 Per Annum
Do you have experience managing and motivating a team?
Are you customer and client focused?
If YES, then this may be the next opportunity for you!
We are looking for a team leader to join our team at Royal Berkshire Hospital.
This role will assist the Contract Manager in ensuring the smooth delivery of the contract with operational responsibility.
Ensuring effective deployment of staff throughout the contract.
Having an active role in the efficient running of the car park facilities, whilst delivering continuous improvement in all these areas.
What you'll do
- To assist the management team in ensuring the smooth delivery of the contract with operational responsibility for day to day running of all allocated Car Parks
- Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met.
- Continuous monitoring of activity, involving regular reporting on Key Performance Indicators to the Contracts Manager.
- To ensure the highest level of incident recording ensuring relevant parties are updated as required.
- Ensure the highest levels of customer service are maintained.
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised.
What you'll bring
- Minimum of 2 years in a people management/supervisory role
- Strong people management skills including coaching, training and recruiting skills
- Good working knowledge of MS Office
- Strong commercial acumen
- Ability to present to Management level
- Able to operate effectively with the minimum of supervision
What well offer you
£24,000 Per Year
Pension
Training and Development
Employee Discount scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
We want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Reading,England
Start: 22/10/2024
Salary / Rate: £24,000 Per Annum
Posted: 2024-10-22 23:33:03
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Service Delivery Assistant - Luton Airport - Flexible Hours - £13.39 Per Hour
Do you pride yourself on your customer service skills? Do you have a full UK driving license? Are you looking for a role where there is the potential for progression?
If you answered yes to these questions, then read on!
We are currently looking for Service Delivery Assistants at Luton airport who will be the face of our business, bringing outstanding customer service within the Airport sector.
You will be receiving holiday makers cars and driving them to our car park for the duration of their holiday and then preparing the vehicle for their return.
As a SDA you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying
What youll do
- Drivers will be familiar with each car controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License with significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication skills
- Smart and professional attitude
You are required to have had your driving licence for a minimum of 2 years with a maximum of 3 points
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:
What well offer you:
- Hourly rate of £13.39
- Employee Discount
- Training and Development
- Pension
- Uniform ....Read more...
Type: Contract Location: Luton,England
Start: 22/10/2024
Salary / Rate: £13.39 Per Hour
Posted: 2024-10-22 23:18:04
