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Desktop Applications Engineer/ 3rd Line support
Location- Central London
Hybrid
Salary- up to £75,000
POSITION OVERVIEW
Responsible for the day-to-day engineering and 3rd level support for the core productivity applications, including Microsoft Office and Litera Desktop.
Day to Day
, Performs expert-level troubleshooting of complex application and document issues, often working directly with users to solve a problem.
, Develops training, documentation, and communications for front-line support personnel with the goal of improving "first call" problem resolution.
, Performs initial product testing and develops test scripts used by dedicated QA team.
, Employs scripting and automation to deploy software, gather system data, and resolve issues at a large scale.
, Works with business stakeholders to understand their challenges and requirements.
Represents these needs directly to the vendor.
, Researches best practices and keeps a tab on application trends in the legal industry.
Technologies/Software
, Microsoft Office, Adobe Acrobat, and other document processing tools, including experience with integrating and supporting program add-ins is required.
, Strong knowledge of Windows 10/11 systems management and troubleshooting.
, Knowledge of document creation (formatting, styles, numbering) in a legal environment is greatly valued.
, Software packaging and automation tools such as Installshield and AutoIt.
Ability to leverage PowerShell to further automate installations.
, Microsoft SCCM
Apply now and we will review your application, if you are suitable we will be in contact to discuss more details.
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Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £65000.00 - £75000.00 per annum
Posted: 2024-11-07 08:33:31
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Front Office Manager - 4-Star Hotel - Dublin - €38-45K
MLR are seeking a dynamic and dedicated Front Office Manager to join a bustling 4-star hotel in Dublin City Centre.
In this key leadership role, you'll be responsible for delivering exceptional guest experiences, overseeing front desk operations, and leading a talented front office team.
You'll collaborate closely with department heads to implement strategies that enhance guest satisfaction, elevate service quality, and maximise revenue opportunities.
This is a fantastic career opportunity for someone to build something exciting, to enhance and develop their skills and under the mentorship and guidance of a fantastic group and team.
For more information, please submit your CV via the link below.
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Type: Permanent Location: Dublin City Centre, Republic of Ireland
Salary / Rate: €38000 - €45000 per annum
Posted: 2024-11-01 08:35:03
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NOC Engineer
£30,000 - £40,000 PA
Several NOC Engineer vacancies have arisen with an established organisation known for cutting-edge services across LAN and WAN Connectivity and Security solutions.
This SME is one of the most successful businesses we work with and they pride themselves on their close-knit and highly supportive environment, offering a commitment to training / upskilling and internal promotion wherever possible.
As a NOC Engineer you'll be the frontline of technical support, solving connectivity issues and ensuring smooth network operations.
Working in a dynamic Network Operations Centre, you'll manage incident tickets, troubleshoot LAN/WAN problems.
With clear career progression through a structured NOC pathway, you'll have the opportunity to develop your expertise and aim for senior technical roles at one of the best in the business.
Responsibilities:
Technical Troubleshooting: Address LAN/WAN connectivity issues and handle hardware support for routers, switches, and WiFi APs.
Customer Interaction: Deliver excellent customer service, keeping clients updated throughout the process.
Ticket Management: Use ServiceNow to manage incidents and requests with precision, escalating when necessary.
Collaboration: Work alongside field engineers and support the vendor management process to expedite solutions.
Requirements:
Previous experience working in a busy NOC or Service Desk role.
Technical Knowledge: Solid understanding of LAN/WAN technologies; CCNA or equivalent preferred but not required
Knowledge of OSI model
Ability to obtain Security Clearance
Note; You must be able to work shifts between 7 am and 7 pm (Monday to Friday) and occasional weekend shifts on a rota.
Weekend shifts are worked from home, overtime will be paid and you'll have the Monday and Friday either side of the weekend shift off.
Offering up to £40,000 PA plus genuinely fantastic benefits; enhanced pension, private medical insurance, income protection, life assurance, and 33 days of holiday (including bank holidays).
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Type: Permanent Location: Birmingham, England
Start: ASAP
Salary / Rate: £30000 - £40000 per annum
Posted: 2024-10-30 07:47:18
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Microsoft System Engineer (M365 & Azure) - Lucerne, Switzerland
(Tech stack: Microsoft System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Endpoint Management, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, Microsoft System Engineer)
Come aboard our exciting Swiss engineering company, where you'll be part of a team driven by innovation and a pursuit of technical excellence.
Join us to be at the forefront of industry advancements and make a significant impact.
Your contributions will be celebrated as we push the boundaries of what's possible together.
Our client is looking for passionate Cloud System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): (Tech stack: System Engineer, Windows Server, Active Directory, PowerShell, Group Policy, Microsoft Exchange, SQL Server, Azure (VMs, Blob Storage, Azure Functions, Azure SQL Database, Azure AD), M365 (SharePoint, Teams, OneDrive), Microsoft Intune, Power Platform (Power Apps, Power Automate), Windows Virtual Desktop, Networking (DNS, DHCP), Security (BitLocker, Azure Security Center), Backup Solutions (Veeam, Azure Site Recovery), Monitoring (Azure Monitor), Hybrid Cloud Architecture, Compliance Solutions, System Engineer).
All Microsoft System Engineer (M365 & Azure) Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time' each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Lucerne, Switzerland
Salary: CHF 90,000 - CHF 120,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIRSEUROPEREC
NOIREURNET
NC/CS/SYSTEM90120 ....Read more...
Type: Permanent Location: Lucerne, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc90000 - Swiss Franc120000 per annum + Benefits + Salary
Posted: 2024-10-28 02:02:31
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Front Office Manager - 4
* Hotel - Dublin - €45-50K
MLR are seeking a passionate Front Office Manager to join this bustling hotel in Dublin.
As Front Office Manager, your role will be pivotal in orchestrating exceptional guest experiences, overseeing front desk operations, and leading a team of dedicated professionals.
You will collaborate seamlessly with department heads to drive strategic initiatives that enhance guest satisfaction, elevate service standards, and optimise revenue streams.
This is an incredible opportunity to work within a hotel that demonstrates a proven track record of progression and development for all team members.
For more information, please submit your CV through the link below ....Read more...
Type: Permanent Location: Dublin, Republic of Ireland
Salary / Rate: €45000 - €50000 per annum
Posted: 2024-10-18 08:20:41
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Are you ready to take on a leadership role in the IT recruitment field? Do you have experience managing or leading recruitment teams and a passion for the IT or software industry? If you're a motivated, driven individual with a strong background in recruitment, we have the perfect opportunity for you!
If you have IT or software recruitment experience and are excited about working with clients across the US and EU, this role offers you the chance to control your earning potential and develop your own desk as if it were your own business.
It's more than just filling positions, it's about shaping the future of tech by connecting the right people with the right opportunities.
As IT Team Leader, you'll play a crucial role in our IT recruitment division.
Working at STR
STR have been providing specialist permanent and contract recruitment services since 2000 and is comprised of 6 niche brands, working in Life Sciences, Architecture & Interior Design, Automation, Maritime, Engineering & Manufacturing and Built Environment.
What are we looking for?
As a IT Team Leader, you will be at the forefront of connecting expectational software professionals with exciting career opportunities.
Proven experience in recruitment, working in the software or IT industry
A proactive leader who can support team members in developing and implementing their Personal Development Plans
Someone who can lead the team towards achieving the company's vision for exceptional standards
A professional dedicated to aligning all activities with the achievement of key targeted objectives
Strong business acumen and commercial outlook
Take initiative and take pride in your own desk
Proven financial performance in either contract or permanent recruitment
A self-starter who is target and goal oriented
Clear vision of what you want from your career and takes pride in excelling
Positive approach to everything you do
Able to demonstrate their desire for success, confidence, and self-belief
Hard working, punctual, and able to work to tight deadlines
Flexible, adaptable, and able to think outside of the box
What are we offering you?
Competitive, market leading basic salary
Structured, clear, performance-based career progression opportunities with the ability to fast-track promotions
Up to 30% commission scheme
Opportunity for Leadership Training & Development
Flexible and hybrid working available
Modern, slick, state of the art offices with breakout areas and dedicated kitchen (including Pool & Football tables)
Breakfast club
Employee of the Month & Quarter
Quarterly Directors Lunches at 5
* restaurants
Annual Conference, Summer & Christmas parties celebrating with the whole company
Special work anniversaries, including chocolate or sweet bouquet, voucher, champagne, bonus & additional holiday depending on length of service!
23 days holiday plus bank holidays (rising by one day each year of service capped at 28 days)
You can purchase up to 5 days extra holiday
Health care cash plan and optional private health care from Day 1!
Company Pension scheme
Enhanced Maternity/paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle to work scheme
Employee Referral Programme
STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy.
We would love to talk to you about opportunities at STR and more importantly - what we can offer you and your career.
Apply directly today!
TA is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Cosham, Portsmouth, England
Salary / Rate: £35000 - £45000 per annum
Posted: 2024-10-16 11:03:35
