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We are currently seeking dedicated and motivated individuals to join our team as Full-Time Probation Service Officers in Highbury Corner Magistrates Court.
As a Probation Service Officer, you will play a crucial role in supporting the rehabilitation and reintegration of offenders into society.Key Responsibilities:
Case Management: Effectively manage a caseload of offenders, conducting risk assessments, and developing appropriate intervention plans.
Client Support: Provide guidance and support to individuals under probation supervision, addressing their needs and facilitating access to relevant services.
Monitoring and Reporting: Regularly monitor the progress of offenders, ensuring compliance with court orders, and reporting any concerns or issues promptly.
Collaboration: Work collaboratively with other criminal justice agencies, social services, and community organisations to ensure a coordinated approach to offender rehabilitation.
Documentation: Maintain accurate and up-to-date records of all interactions and interventions, adhering to data protection and confidentiality protocols.
Court Liaison: Attend court hearings as required, presenting information on offender progress and offering recommendations to the court.
Crisis Intervention: Respond to crises and emergencies involving offenders, taking appropriate action to ensure the safety of all parties involved.
Qualifications and Skills:
A relevant degree or professional qualification in probation, social work, criminology, or a related field.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Understanding of the criminal justice system and rehabilitation principles.
Ability to work independently and as part of a multidisciplinary team.
Additional Information:
This is a full-time position with a standard 40-hour workweek.
Successful candidates will be subject to a background check and security clearance.
Training and development opportunities will be provided.
If you are passionate about making a positive impact on individuals' lives and contributing to community safety, we encourage you to apply for this rewarding full-time position.If you are interested in the role, or know of anyone who may be, please contact Mark at Service Care Solutions on 01772 208962 or email mark.white@servicecare.org.uk.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
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Type: Contract Location: Islington, England
Salary / Rate: £20.07 - £22.92 per hour
Posted: 2024-11-08 10:11:13
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Placement Officer
Location: Bristol Contract: Initial 4-month contract, Full-Time (37 hours per week) Hourly Rate: £16 Umbrella per hour (£13 PAYE)
We are seeking a proactive and highly organised Placement Officer on an initial 4-month contract, based in Bristol.
This is a full-time role (37 hours per week) offering a competitive hourly rate of £16 umbrella per hour.
Key Responsibilities:
Source and negotiate suitable care packages for children that meet their needs while ensuring value for money.
Manage a busy workload, including handling the duty desk and prioritising new referrals effectively.
Oversee a caseload of placement searches, ensuring placements are found and confirmed in a timely manner.
Prepare and present reports and options appraisals to the Head of Service and Service Director for placement approval.
Maintain accurate case records and ensure administrative tasks comply with departmental policies and procedures.
Review and evaluate referrals to ensure they meet quality standards, providing feedback and challenges when necessary to secure well-matched placements.
Essential Requirements:
EITHER: A relevant level 3 qualification (e.g., NVQ Level 3, BTEC, or relevant A-levels)
OR: Equivalent knowledge gained through relevant experience.
A good understanding of the types of specialist services available for children and how these services impact placement decisions.
Additional Information: This role offers an excellent opportunity to make a difference in a dynamic and supportive environment.
If you are highly organised, have strong attention to detail, and are committed to delivering quality placements, we want to hear from you! To apply, please submit your CV outlining your relevant experience. ....Read more...
Type: Contract Location: Bristol, England
Start: ASAP
Duration: 4 months+
Salary / Rate: Up to £16 per hour
Posted: 2024-11-07 16:56:41
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Service Care Solutions are the leading recruitment agency for the Probation service nationwide.
We are currently recruiting for a Probation Service Officer in Oxford!
LOCATION: OxfordHOURS: Full timeDURATION: On-going contractPAY RATE: £18 - £20.07 PH (DoE)
Summary -
To assess and manage the risk posed by offenders to protect victims of crime and the general public by:
Providing information and advice to criminal courts, other criminal justice agencies and partner organisations
Supervising offenders subject to community orders and licenses and during custodial sentences
Contributing to the management of risk.
Working with other agencies and groups to prevent crime and meet the needs of victims and offenders
Responsibilities, Activities & Duties
Provide professional advice and assessments to courts, the Parole Board, and criminal justice agencies.
Manage offenders at all risk levels, including high-risk cases.
Maintain accurate records and documentation within designated timelines.
Collaborate with internal and external partners (courts, victim support, prisons, etc.) to optimise outcomes and manage risk.
Participate in professional forums and provide guidance to colleagues and support staff.
Conduct prison, home, and community visits as needed.
Respond to risk escalations and develop risk management plans.
Deliver or co-lead accredited interventions for offenders.
If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk
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*We offer a £250 referral fee bonus for any Candidates you refer
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Type: Contract Location: Oxford, England
Start: ASAP
Duration: 6 months
Salary / Rate: £18 - £20.07 per hour
Posted: 2024-11-07 14:58:26
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We are looking for a motivated and detail-oriented Commissioning Support Administrator to join a well established team in Sefton.
The role involves providing daily administrative and commissioning support for Individual Patient Activities (IPA) and Continuing Healthcare (CHC) processes, contributing to the effective delivery of services such as Personal Health Budgets, Complex Care, and Funded Nursing Care in line with the National Framework.
You'll serve as a key point of contact for commissioning queries, ensuring data accuracy and supporting business-critical functions on behalf of the Merseyside CCG.
37.5 hours per week
4 month initial contract with possibility of extension after this
£14.40 LTD per hour inclusive of holiday pay
Responsibilities
Act as a liaison for patients, relatives, and providers, handling queries with professionalism and sensitivity.
Coordinate and maintain accurate data processes, in compliance with organisational and regulatory standards.
Facilitate communication across internal and external stakeholders, including sharing complex information where persuasion or negotiation may be needed.
Organise and attend meetings, take minutes, and track action items in collaboration with the Chair.
Provide non-clinical advice to patients, carers, and external stakeholders, ensuring clear guidance on service delivery.
Assist in training and inducting new staff, supporting them with on-the-job learning.
Propose and implement updates to policies and procedures in your area, enhancing service efficiency.
Requirements
Strong background in commissioning or administrative support, with relevant qualifications to at least Vocational Level 3 or equivalent.
Proven experience in handling non-routine administrative tasks, with a high level of attention to detail.
Ability to communicate complex or sensitive information effectively, including situations that may require negotiation.
Skilled in planning and organising multiple tasks, including diary management and event coordination.
Proficiency in using databases and developing reports, with advanced keyboard skills and a strong working knowledge of systems like Excel.
Ability to work independently and manage workload based on service priorities.
Experience in providing non-clinical support and guidance in a healthcare setting is a plus.
Apply NowIf you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.ukIf this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
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Type: Contract Location: Bootle, England
Start: 13/11/2024
Duration: 4 months
Salary / Rate: £14.40 - £17.37 per hour
Posted: 2024-11-07 14:29:23
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Housing Needs Officer Slough, UK Temporary Full TimeWe are seeking a dedicated and skilled Housing Needs Officer to join a team based in Slough on a full-time temporary ongoing basis, with an initial contract period of 3 months.
The Housing Needs Officer will be part of a team responsible for providing advice, assistance, and support to tenants and leaseholders to reduce homelessness within the community.
Requirements
Previous experience working in a similar role, preferably within housing advice, homelessness, or tenancy relations
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, and Protection From Eviction Act, and immigration related legislation
Understanding of Housing Benefit procedures, Welfare Benefit, and Debt Counselling
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner.
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines.
Proficient computer skills, including experience with relevant software applications and databases.
Role Expectations
Deliver customer focussed housing needs services
Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and work to reduce homelessness
Analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.
Provide Housing Advice: Offer accurate and up-to-date advice on housing options to all, including the public, tenants, licensees, and landlords
Support Homelessness Prevention: Develop and implement strategies to prevent homelessness, including mediation, negotiation with landlords, and exploring alternative accommodation options.
Assist customers on making informed choices regarding their personal housing plans
Cary out home visits where necessary, and assess accuracy of homelessness applications
Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
Attend Meetings: Participate in team meetings, case conferences, and relevant training sessions to stay updated on changes in housing legislation, policies, and procedures
The pay range for the role is £21.00 to £23.00 per hour LTD company rate.
The PAYE equivalent is £17.90 to £19.61 per hour, inclusive of holiday.If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk ....Read more...
Type: Contract Location: Slough, England
Salary / Rate: £17.90 - £19.61 per hour
Posted: 2024-11-07 10:02:34
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Job Title: Youth Justice PractitionerLocation: Kingston and RichmondPay Rate: £26.00 per hour (PAYE) / £32.21 per hour (Umbrella)
About the Role:Service Care Solutions is assisting Achieving for Children (AfC) in recruiting a Youth Justice Practitioner.
The successful candidate will work within the Targeted Youth Support Service, focusing on preventing and reducing offending by young people.
This role involves managing a caseload, supporting young people and families, and working closely with local partners to ensure effective interventions and support.
Key Responsibilities:
Manage a caseload of young people referred by the Police or court orders.
Conduct holistic assessments to develop intervention plans.
Support young people and families in addressing needs related to offending behaviors.
Act as a Court Officer, including covering occasional Saturday court.
Work restoratively, promoting welfare and desistance for young people in the criminal justice system.
Qualifications and Experience Required:
Professional qualification in Children and Youth, Social Care, or Probation (Level 4 or above).
Experience working with young people involved in offending behavior.
Strong understanding of Youth Justice National Standards, court processes, and relevant legislation.
Skills in writing court reports, risk management, and public protection.
Application Contact:For more information or to apply, please contact Lewis Ashcroft at Service Care Solutions at Lewis.Ashcroft@servicecare.org.uk ....Read more...
Type: Contract Location: Twickenham, England
Salary / Rate: £26 - £32 per hour
Posted: 2024-11-07 09:27:37
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Senior Civil Enforcement Officer - Southwark - Full-time 42.5 hours per week, 5 days out of 7 - £30203.40 per annum
Do you have supervisory experience? Have you led a team of people? Are you well organised? Do you have a Full Clean UK Driving Licence?
An exciting opportunity has arisen for a Senior Parking Enforcement Officer in Southwark. Civil Enforcement Officers are responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
They are an important part of keeping our roads moving and ensuring public safety. This role will be to assist in managing a team of Civil Enforcement Officers, enforcing regulations as directed under the Traffic management Act (TMA) 2004.
What will you do?:
- Ensure all known and agreed policies are followed setting a good example.
- You will make sure the correct number of Civil Enforcement Officers are deployed as per agreed service levels and contractual conditions.
- Ensure all Request for Actions are commenced and managed effectively.
- You will review, monitor, supervise and direct staff according to contract requirements.
- Train all staff in aspects of their job and in Health and Safety.
- Conducting back to work interviews and maintaining attendance levels within your teams.
- To cascade information to all members of staff and maintain good communications throughout the contract.
- To prepare reports as required by contract management.
- Ensure overall client approval and attend training courses where required.
- To ensure contract standards and quality are maintained at all times.
What will you bring?:
- At least one years experience of working in a managing role, in a parking or customer services industry.
- Experience with the traffic management act 2004 and other parking legislation.
- Aptitude to organise and motivate large numbers of contract staff.
- Creation of reports.
- Excellent personal skills with the competence to build and maintain positive working relationships.
- Excellent problem-solving skills.
- A Full Clean UK driving licence
What is on offer to you?:
- £30203.40 per annum
- 42.5 hours per week
- 20 days holiday plus 8 Bank Holidays
- Training and Development
- Pension Scheme
Must be 18 or over with a Full UK driving licence to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: London,England
Start: 07/11/2024
Salary / Rate: £30203.40 per annum
Posted: 2024-11-07 09:22:03
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Civil Enforcement Officer - Richmond - Full time; 42.5 hours per week - £29,061.50 per annum
Do you enjoy working outdoors, helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18 and have a full UK Drivers License?
If the answer is "YES" then keep reading as we have new openings for someone who:
- Wants to have a positive impact on their local area
- Has excellent Customer Service skills and enjoys working with the public
- Has an interest in joining a reliable team, playing a key role in the local community
So, what can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
Yes, youll be issuing parking tickets, but you wont have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful information and advice.
- You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.
We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
Up to 28 days holiday per annum (includes BH)
Workplace Pension
Free Uniform
Access to Learning & Development
Employee Discount Scheme
Working 5 days of 7 as per rota
So, if you're the sort of person who enjoys being on the go, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch shortly
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We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Twickenham,England
Start: 07/11/2024
Salary / Rate: £29,061.50 per annum
Posted: 2024-11-07 09:07:04
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Job Title: Housing Officer/Senior Housing Officer Location: Teignbridge Contract: Temporary Hours: Full-time
Role Summary: We are seeking a dedicated Housing Officer/Senior Housing Officer to join our clients Private Sector Housing team.
This role focuses on enforcing, maintaining, and enhancing standards in private sector housing.
Key responsibilities include housing enforcement, financial assistance administration, empty homes management, and landlord liaison, ensuring quality housing for Teignbridge residents.
This is a career-grade position offering opportunities for growth and development.
Key Responsibilities:
Conduct property inspections and Housing Health and Safety Rating System (HHSRS) assessments.
Advise tenants, landlords, and agencies on housing standards and legislative compliance.
Collaborate with the Housing Options team to support vulnerable clients and combat harassment and unlawful eviction.
Process grants and loans for housing improvements and adaptations.
Address long-term empty properties by engaging with owners and implementing enforcement actions.
Liaise with contractors, health professionals, and other stakeholders to ensure effective service delivery.
Requirements:
Relevant qualification or equivalent experience in housing or a related field (such as Environmental Health).
HHSRS competency certification or commitment to obtain it.
Strong problem-solving skills, with experience in customer service and negotiation.
Valid driving license and DBS check required.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
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Type: Contract Location: Newton Abbot, England
Salary / Rate: Up to £17.53 per hour + PAYE. LTD RATE - £22.06
Posted: 2024-11-07 09:06:39
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Project Administration Coordinator
Telecommunications Order Management
UK wide - work from home - full remote working
@mecscomms is recruiting for a home based, contract project coordinator.
This office support administrator role will work for a Global IT, Technology, Cloud, Telecoms Carrier & Network service provider.
The administrator will be responsible for office support, administration, project coordination & the scheduling of technical engineering resource.
We will consider applicants from a wide range of backgrounds including those with retail, customer services, office administration and similar commercial experience or entry level / junior / school and college leavers.
Position: Change Request Administrator, Project Coordination, Project Administrator, Resource Scheduling, Office Support
Location: UK wide- work from home - fully remote working, home based
Hours: Monday - Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Rate: £15 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
, Customer service administration
, Customer relationship coordination
, Service delivery management
, Project coordination
, Resource scheduling
, Change control management
, Documentation & reporting
, Data entry & general administration
, Working in an Agile environment
Overview:
A 24 month rolling temporary contract position has become available for an experienced office administration & resource scheduling on a long term contract assignment.
You will deliver administrative support for the order management and provisioning coordination team.
Duties will include carrying out data entry, handling a central email inbox, updating project plans, database records, customer information and communicating tasks/orders/requests across the department.
Responsibilities:
, Monitoring and actioning a central mailbox with incoming queries and requests
, Coordinating between delivery teams to schedule orders and change requests
, Vetting requests to schedule an engineer's time to ensure the correct information has been given
, Assigning engineers to customer projects
, Coordinating remote engineers time and keeping their schedules up to date
, Ensuring that business partners have received confirmation of resource within SLAs
, Dedicated management of out of hours requests
, Handling partner concerns for resource and task closures
, Building relationships with engineers and our internal customers
, Raising customer orders on the Remedy system, and communicating details with customers
, Generating monthly reports to trigger billing
, Grant access for remote login to customer devices
, Management of customer records and accurate communication with Order Desk
, Collating order details and verifying user device names
, Ensuring device accessibility for remote access and alarms monitoring
, Solving issues with records seeding from background systems
, Generate work in progress reports
, Provide service delivery management input for customer review meetings
, Working in an Agile environment
Candidate Profile:
The ideal candidate will have had some project coordination, office administration or office support experience.
You can come from a variety of backgrounds however you experience, skills & attributes are likely to include some or all of the following:
, Office support & administration skills
, Administration, project coordination or sales support experience
, Good proactive communication skills & excellent documentation drafting competences
, Stakeholder & customer relationship management
, Interested in working in a corporate office environment
, Computer literate with the use of Microsoft Office (email, word, excel)
, Previous use of database, reporting, CRM or workflow systems
, Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
, Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Type: Contract Location: Newbury, England
Start: ASAP
Duration: 24 months+
Salary / Rate: £15.00 - £16 per hour
Posted: 2024-11-06 10:56:03
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Service Care Solutions are working alongside a local authority in Nottingham for a Business Support Officer to join their team on a temporary basis.
Please find a description of the role belowSalary: £14-£14.65 (Umbrella/Ltd) Location: Nottingham Hours: 37Key Responsibilities:
Work in alignment with defined business standards and processes, ensuring confidentiality and safeguarding of sensitive information.
Provide advice and guidance on business processes and operational service issues to customers, business partners, and internal stakeholders.
Manage, manipulate, and generate information across various areas such as finance, staffing, and customer service.
Produce bespoke and detailed reports to meet specific business needs.
Support financial processes including processing orders, resolving financial issues, reconciling accounts, and handling cash.
Organize and manage meetings and events, including booking venues, issuing invitations, preparing papers, and taking minutes.
Provide reception support, welcoming visitors, offering guidance, and handling basic inquiries professionally and efficiently.
If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If you have any questions or queries, please don't not hesitate to ask. ....Read more...
Type: Contract Location: Nottingham, England
Start: 02/12/2024
Duration: 3months ongoing
Salary / Rate: £14 - £14.65 per hour
Posted: 2024-11-06 10:13:41
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A leading Housing Association is seeking a proactive and detail-oriented Coordinator/Resident Liaison Officer to join their team.
This role involves building strong relationships with residents, neighbors, and stakeholders impacted by property repair programs.
You'll work closely with customers to ensure they understand the process, timelines, and any potential disruptions or costs involved.
Key Responsibilities:
Develop and maintain positive relationships with residents and community members to support ongoing repair and retrofit programs.
Assist in planning and coordinating repair projects, ensuring clear communication about timelines and impacts on residents.
Work collaboratively with the Head of Client Services and Programme Lead to meet organizational goals outlined in the Corporate Plan and Homes and Place Standard.
Translate property and customer information accurately into the housing system to support future customer service needs.
Requirements:
Proven experience in a similar role, with a strong background in resident engagement and project coordination.
Excellent planning, organizational, and communication skills.
Ability to commute to the Webley office and work effectively within a cross-disciplinary team.
stride is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Wembley, England
Salary / Rate: £155 - £160 per day
Posted: 2024-11-05 16:19:43
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Job Title: Property Manager
Location: London N1
Contract: Temp
Hours: 35
Salary: £19.34 p/h PAYE.
- £23.14 LTD.
Role Summary:
As a Property Manager, you'll manage a diverse portfolio of homes, playing a crucial role in building vibrant and cohesive communities.
You'll work closely with residents, managing agents, and contractors to ensure smooth operations and foster positive relationships.
Your proactive approach to handling property-related issues and overseeing service charges will contribute to an enhanced resident experience.
Key Responsibilities:
Listen to residents' concerns and resolve issues affecting their homes.
Maintain a visible and approachable presence, fostering trust and rapport with residents and stakeholders.
Actively collaborate with internal and external teams to continuously improve service quality.
Expertly manage service charge budgets, ensuring clear communication with residents.
Communicate updates empathetically and professionally to keep residents informed.
Host community events to encourage open dialogue and address resident concerns directly.
Support resident complaints, working alongside the complaints team to ensure swift and fair resolution.
Conduct investigations and document outcomes transparently, including in anti-social behaviour cases.
Partner with building managers and housing officers to elevate the resident experience.
Oversee health and safety standards, ensuring homes are safe and well-maintained.
Regularly inspect properties to maintain high standards and compliance.
Lead initiatives for continuous improvements, coordinating with repairs and maintenance teams.
Ensure compliance with legal and financial regulations, acting in alignment with internal policies.
Requirements:
Strong customer service background, ideally in a housing context.
Excellent communication skills, both verbal and written, suited for diverse audiences.
Proven resilience and problem-solving abilities.
Experience in investigation, negotiation, and influencing.
Analytical, with a strong focus on customer needs.
Proficient in collaboration, IT skills, and managing deadlines with attention to detail.
Qualification in IRPM, ARMA, or RICS preferred.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
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Type: Contract Location: City of London, England
Salary / Rate: Up to £19.38 per hour + PAYE. LTD RATE - £23.14
Posted: 2024-11-05 09:11:36
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Job Description
Service Care Solutions has a new and exciting opportunity which has become available working as an Administration Officer with Bolton Council
Bolton Council are currently looking for someone who is happy to work 37 hours per week.
What You'll Do:
Support the Team: Maintain filing systems, respond to interdepartmental requests, and manage customer accounts.
Manage Invoicing & Payments: Process invoices, credit/debit memos, and address customer queries.
Assist with Debt Collection: Work with customers on repayment plans, monitor payments, and update records as needed.
Maintain Accuracy: Update computer records following customer contact and ensure data accuracy in all systems.
Communicate Effectively: Handle customer communications diplomatically, always with sensitivity to individual circumstances.
What We're Looking For:
Strong ICT skills, particularly in Microsoft Office and other debt management software.
A collaborative team player, ready to assist and support wherever needed.
Excellent communication skills to ensure effective information sharing across teams and with customers.
A proactive attitude toward continuous improvement and making processes more efficient.
APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk
Why Service Care Solutions?
A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
We operate 3 payrolls per week
Bring your Job to us bonus of £250
Refer a friend Bonus of £250
....Read more...
Type: Contract Location: Leigh, England
Start: ASAP
Duration: 1
Salary / Rate: £13.46 - £14.91 per hour
Posted: 2024-11-01 11:39:09
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Job Title: Homeownership Officer
Location: London SE1
Contract: Temp ongoing
Hours: Full-time
Role Summary: Our client is seeking a professional, dedicated Homeownership Officer to provide comprehensive leasehold management services.
In this role, you will ensure all aspects of service delivery are aligned with legislation, best practices, and leaseholder terms.
You'll have the opportunity to manage your own portfolio of leasehold and shared ownership properties, focusing on providing a responsive, customer-centered experience.
Key Responsibilities:
Address day-to-day inquiries related to leasehold and shared ownership.
Support finance teams with service charge verification and ensure accurate charge allocations, including sinking funds.
Oversee Right to Acquire applications, lease extensions, remortgages, and resales.
Manage Section 106 schemes, focusing on service standards, budgets, and end-of-year accounts.
Coordinate the Section 20 Consultation process and collaborate on arrears recovery.
Maintain up-to-date records across systems and databases and assist in policy and procedure reviews.
Facilitate partnerships with neighbourhood, development, sales, and maintenance teams for smooth property management.
Requirements:
Degree or equivalent, with membership in the Association of Residential Managing Agents (ARMA) or the Chartered Institute of Housing.
Demonstrated experience in frontline leasehold management, including Section 20 consultation, service charge verification, and management of mixed tenure schemes.
Strong understanding of leasehold management regulations, with a proactive approach to customer service and dispute resolution.
Excellent communication and numeracy skills, with the ability to manage complex accounts and maintain accuracy under pressure.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: City of London, England
Salary / Rate: Up to £20.57 per hour + PAYE. LTD RATE - £24.56
Posted: 2024-11-01 08:16:52
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Job Title: Senior ICT Support Officer Salary: £16.26 P/H PAYE (Inclusive of Holiday Pay) | £18.70 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Staffordshire, ST16 Start Date: ASAP Work Pattern: Monday - Friday | 09:00am - 17:30pm | Some flexibility required We are seeking a proactive and technically skilled Senior ICT Support Officer to join our client's ICT Applications Management team.
This role is essential in providing 2nd and 3rd line ICT support across multiple domains, ensuring our digital applications are highly available, secure, and meet business needs in a rapidly evolving digital landscape.Key Duties and Responsibilities:
Advanced Technical Support: Provide 2nd and 3rd line support to maintain end-user computing, network technologies, database administration, and ICT applications.
Continuous Improvement: Assist in developing and improving ICT solutions and operational procedures to align with the ICT Strategy.
Collaboration: Coordinate with internal ICT project teams and virtual task groups to enhance ICT services.
Service Monitoring: Monitor applications and communicate service changes, ensuring minimal disruption.
Supplier Liaison: Work with suppliers and third parties to achieve service levels and resolve issues quickly.
Technical Change Management: Oversee technical changes, such as M365 feature adoption, to boost investment maximization and customer satisfaction.
Platform Customization: Configure applications and collaboration platforms for bespoke customer requirements while maintaining security standards.
Disaster Recovery: Contribute to disaster recovery planning, ensuring the client can recover from catastrophic ICT events.
Documentation and Asset Management: Maintain detailed records of ICT inventories, asset registers, and configurations.
Qualifications and Experience:
Technical Skills: Proven skills in M365 (SharePoint, Teams, OneDrive, Power Suite) and extensive experience in technical support environments (Network & Security, Database Administration, Application Management).
Infrastructure Knowledge: Strong understanding of ICT architecture, networks, and disaster recovery/security processes.
Problem Solving and Automation: Ability to identify operational issues and configure automation tools.
Customer Management: Demonstrated skills in customer care and relationship management
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Stafford, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £16.26 per hour + Inclusive of Holiday Pay
Posted: 2024-10-30 14:34:04
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Service Care Solutions are looking for a SEN Service Manager to work within the London Borough of Tower Hamlets of a 5-month contract.Location: Tower Hamlets (Hybrid)Pay: £308.50per dayJob role/responsibilities: To manage and lead the SEN Service in the processing of the statutory assessment procedures for children and young people with education, health and care needs under the terms of the Children and Families Act 2014 and the SEN Code of Practice 2014.
Allocate tasks to SEND Team members based on Council and Team priorities.
Ensure systems consider their impact on children, families, and educational settings.
Maintain accurate, data-informed use of the management information system to support monitoring and improvement.
Work with the Head of SEND to ensure timely submission of all statutory returns.
Develop a parent/young person-centered approach to casework, prioritizing coproduction to enhance their experience with assessments and educational planning.
Monitor and report stakeholder views and experiences to the Head of SEND.
Enhance placement review and collaborate with school leaders to support inclusive, local learning opportunities for all children.
Serve as lead senior SEND Officer for designated planned processes with SEND Team managers.
Make decisions under Part 2 of the SEND regulations (2014) with the Head of SEND's agreement.
Stay updated on DFE guidance and discuss school/setting briefings with the Head of SEND when needed.
Knowledge/Experience required:
An extensive knowledge of the Children and Families Act 2014 and the associated SEND Code of Practice'.
An up-to-date understanding of proposed changes in developments in special needs.
High level of verbal and written communication skills.
IT Skills.
Knowledge of the impact of placement decisions on High Needs Funding.
A successful track record as a senior manager in a service for children and young people with special educational needs and disabilities.
The ability to use management information to judge service performance and to devise and implement service improvement strategies.
Experience of designing and implementing innovative change which will deliver legislative requirements and improve services.
Experience of managing a range of administrative functions and systems in a multidisciplinary environment.
Work with members of the public in a customer service role.
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £400. ....Read more...
Type: Contract Location: City of London, England
Start: ASAP
Duration: 5 Months
Salary / Rate: Up to £308.50 per day
Posted: 2024-10-29 10:45:50
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I have a post for an experienced Handyman / Property Maintenance Officer / Multi Trade to join our Repairs Team covering Peterborough.
Working with the day to day Repairs maintenance team, you will be working in properties in Ashford carrying out general repairs on properties.
The service ideally is looking for someone that can also Paint and Decorate and complete Mould Washes.
The Job.
Day to Day you will carry out building repairs, maintenance Painting and Decorating and Mould Washing, a little bit of basic plumbing, carpentry, plastering and painting may also be required.
General repairs fall around Joinery work - changing locks, fixing skirtings, Doors, Frames etc.
We are looking for people who can carry out works to a consistently high standard of quality and customer satisfaction and complete works ‘Right First Time'.
Hours of work will be between the core hours of 8.00 am and 5.00 pm (Monday - Friday) - 40 hours per week - Company Van is issued during working hours
The pay range for the role is £22.49 per hour LTD company rate.
The PAYE equivalent is £18.11 per hour, inclusive of holiday.
Requirements needed to apply. A full driving licence required.
Experience in Domestic repairs and maintenance
NVQ or Time Served
Benefits
Weekly pay
Guaranteed hours.
Long term contract with prospects working well into the New Year.
If you are interested in applying for this role or if you would like information about any roles in your area please call John on 01772 208967 or email me at john.neary@servicecare.org.uk
....Read more...
Type: Contract Location: Peterborough, England
Start: ASAP
Duration: ASAP
Salary / Rate: £21 - £22.49 per hour
Posted: 2024-10-28 15:55:53
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Job Title: Procurement Officer (LC6) Location: Preston Salary:
CIPS Level 5: £16.22 - £18.41 per hour
CIPS Level 6: £18.41 - £20.63 per hour
Job Category: Financial
Description: Service Care Solutions is assisting a police force in Lancashire with the recruitment of a skilled Procurement Officer.
We are looking for candidates who are part or fully qualified in Level 5 or Level 6 of the Chartered Institute of Procurement and Supply (CIPS).
The role involves managing procurement processes, tendering, and contract negotiations within public sector frameworks.
Requirements:
CIPS Level 5 or Level 6 qualification
Experience in public sector procurement
Strong knowledge of procurement regulations and contract management
NPPV3 Vetting required
Responsibilities Include:
Undertaking procurement projects in line with public contract regulations
Managing high-value tenders and contracts
Providing procurement advice to senior managers
Ensuring compliance with procurement laws and achieving value for money
To apply or for more information, contact: Lewis Ashcroft Email: Lewis.Ashcroft@servicecare.org.uk OR call 01772 208962 ....Read more...
Type: Contract Location: City of Preston, England
Start: 3 months
Salary / Rate: £16.22 - £20.63 per hour
Posted: 2024-10-28 15:52:31
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Job Title: Youth Justice PractitionerLocation: Kingston and RichmondPay Rate: £26.00 per hour (PAYE) / £32.21 per hour (Umbrella)
About the Role:Service Care Solutions is assisting Achieving for Children (AfC) in recruiting a Youth Justice Practitioner.
The successful candidate will work within the Targeted Youth Support Service, focusing on preventing and reducing offending by young people.
This role involves managing a caseload, supporting young people and families, and working closely with local partners to ensure effective interventions and support.
Key Responsibilities:
Manage a caseload of young people referred by the Police or court orders.
Conduct holistic assessments to develop intervention plans.
Support young people and families in addressing needs related to offending behaviors.
Act as a Court Officer, including covering occasional Saturday court.
Work restoratively, promoting welfare and desistance for young people in the criminal justice system.
Qualifications and Experience Required:
Professional qualification in Children and Youth, Social Care, or Probation (Level 4 or above).
Experience working with young people involved in offending behavior.
Strong understanding of Youth Justice National Standards, court processes, and relevant legislation.
Skills in writing court reports, risk management, and public protection.
Application Contact:For more information or to apply, please contact Lewis Ashcroft at Service Care Solutions at Lewis.Ashcroft@servicecare.org.uk ....Read more...
Type: Contract Location: Kingston upon Thames, England
Salary / Rate: £26 - £32.21 per hour
Posted: 2024-10-28 14:22:09
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Principal Finance Officer Local Authority Hull Hull Monday to Friday 09:00-17:00 (37.5 Hours per week) Contract Role - 4 Months initially (Potential for Extension) £25-30ph Dependent on ExperienceJob PurposeManages and provides financial input to the strategy for Assistant Directors in line with Service plans.
Leads the provision of financial support and guidance to Assistant Directors and their staff to ensure statutory requirements for financial management and accountability are met and projects are delivered in line with financial regulations and deliver value for money for the local authority.
Identifies strategic financial opportunities through funding regimes or partnership opportunities to deliver services for Services differently to secure improved value for money.Works alongside other finance staff and with colleagues from other services to provide coordinated customer focused support to deliver the objectives and priorities of Directorates.
Acts as the co-ordinating officer for Business Finance - manages the processes around assessing and prioritising existing and incoming demands and allocating tasks to particular finance staff at certain levelsKey Responsibilities:Strategic Leadership: Provide financial management direction to Assistant Directors, developing timely financial information to influence strategic objectives.
Develop and deliver accurate, timely financial information and analyses to facilitate informed decision-making.
Identify innovative financial opportunities that enable service delivery improvements while ensuring quality and effectiveness.Performance Management: Foster a culture of continuous improvement and implement performance frameworks for finance staff.
Implement and manage a performance improvement framework to enhance the capabilities and effectiveness of finance staff.Project Support: Provide ongoing advice and support to Services and Directorates on financial management practices, helping to implement improved systems and processes. Prioritise resource allocation for major projects, ensuring comprehensive financial monitoring and control measures are in place to maximise value for money.Financial Governance: Advise on financial management and ensure compliance with statutory standards, reporting to senior management.
Ensure compliance with statutory financial standards and responsibilities, delivering regular reports on revenue positions and financial performance to senior management.Strategic Advice: Offer proactive financial guidance and interpret legislation affecting directorates.
Interpret relevant legislation and provide guidance on financial issues impacting services, including consultation proposals and funding opportunities.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969 ....Read more...
Type: Contract Location: Kingston Upon Hull, England
Start: ASAP
Duration: 4 Months+
Salary / Rate: £25 - £30 per hour + Dependent on Experience
Posted: 2024-10-28 10:01:42
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We are currently recruiting for a Customer Liaison Officer for our client in Crewkerne.
The Customer Liaison Officer will play a pivotal role in ensuring a seamless and efficient interaction between our esteemed customers and our internal teams.
This role will also provide a high level of administration support to the Operations Team
This role encompasses the following responsibilities:
- Your responsibilities will encompass both purchase and sales order management, logistics coordination, processing information through our ERP systems, and providing timely and accurate communication to all stakeholders involved.
- Receive and review both purchase orders and sales orders from customers.
- Enter and process order information accurately into our ERP systems.
- Maintain accurate and up-to-date purchase, sales and tracking records within the ERP system
- Ensure timely and accurate acknowledgment of received orders.
- Collaborate with the warehouse dispatch team to schedule and dispatch orders in accordance with customer requirements.
- Work with engineering, production and dispatch teams to ensure delivery deadlines are met
- Monitor shipment status and provide timely updates to customers.
- Act as the main point of contact for customer inquiries related to orders, deliveries, and logistics.
- Collaborate with internal teams to address customer queries and concerns promptly.
- Provide regular updates to customers regarding the status of their orders and deliveries.
- Proactively identify and resolve issues related to orders, shipments, and customer requests.
- Escalate complex issues to the appropriate teams and follow up to ensure resolution.
- Maintain comprehensive and organized records of customer interactions, transactions, order details, and logistics information.
- Generate reports as needed for management and other stakeholders.
You will have a flexible and adaptable approach to your workload.
You will be curious and open minded and keen to seek out evolving and innovative ways to add value.
You will be able to work effectively and inclusively with a range of people.
You will be resourceful and determined to deliver the best results for the business.
You will be driven to ensure that tasks are completed thoroughly and within deadlines. You will be eager to learn new skills and seek development opportunities in the course of your employment.
Key CompetenciesProven experience in customer service or a similar role, preferably in a manufacturing environment.
Familiarity with ERP systems and order processing workflows.
Strong understanding of logistics coordination and supply chain management.
Excellent communication skills, both written and verbal.
Strong organizational and multitasking abilities.
Detail-oriented with a focus on accuracy and precision.
Proficient in using Microsoft office packages.
Benefits
Competitive Salary
26 days holiday plus bank holidays, increasing to 29 days with long service
Discretionary Bonus once a year
Salary Sacrifice Pension
4 x Salary Death in Service payment
Access to Westfield Healthcare scheme, including:
- Corporate Healthcare Plan
- Employee Assistance program
- Wellbeing App
- Discount scheme
Cycle to Work Scheme
EV Salary Sacrifice Scheme
Eligible for enrolment in Employee Share Scheme after 12 months service.
If you are looking for your next role and have the required skills and experience then please apply or call Ian at Holt Engineering on 07734406996 ....Read more...
Type: Permanent Location: Crewkerne,England
Start: 25/10/2024
Salary / Rate: £28000 - £30000 per annum
Posted: 2024-10-25 08:02:08
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A client within the public sector based in West Yorkshire is currently recruiting for a Highways Drainage Officer to join their team as soon as possible.
The client is offering a full time, contract position with the ideal candidate having experience of working within a highways environment.
The Role
Key purpose of the role is to manage an operational service undertaking the design, procurement and construction management of highway infrastructure maintenance and winter service programmes.
Key responsibilities will include but not be limited to:
Supervise a group of staff together with the supervision, coordination and procurement of contractors
Undertake the design and implementation of highway works using internal and external suppliers.
Provide a high-quality highways maintenance and winter service to deliver cost effective maintenance of highways infrastructure and highway related projects.
Develop programmes, design and manage cost effective planned and reactive maintenance of highways infrastructure assets by internal and external suppliers.
Manage the health and safety of staff and depot operations.
The Candidate
To be considered for this role you will require Level 4 qualification in Civil Engineering or extensive equivalent appropriate experience as well as a full current driving licence.
It will be essential to be in experiences in the below:
Ability to produce reports, assist in developing business cases and to deliver presentations to a diverse audience.
Knowledge of asset management, highway engineering and maintenance practises.
Knowledge of CDM Legislation.
Knowledge of legislation, regulations, policies, inspections and performance information applicable to the service area.
The client is looking to move quickly with this role and as such are offering £21.03 p/h Umbrella Ltd.
(approx.
£17.50 p/h PAYE)
How to Apply
If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.
Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.
Referral Bonus
If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period. ....Read more...
Type: Contract Location: Leeds, England
Start: ASAP
Duration: ongoing
Salary / Rate: Up to £21.03 per hour + UMBRELLA LTD
Posted: 2024-10-24 16:23:26
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We have an excellent position available with a leading housing association in Doncaster, dedicated to providing high-quality homes and services to tenants.
We are seeking a skilled and qualified Electrician to join our repairs and maintenance team, working across void and tenanted homes to ensure the safety and comfort of residents.Key Responsibilities:
Carry out electrical repairs, maintenance, and installations
Diagnose and resolve electrical faults in line with regulatory standards
Inspect, test, and certify electrical installations
Ensure all safety procedures and risk assessments are followed
Respond to emergency call-outs as needed and handle repairs
Work closely with the maintenance team and housing officers
Keep accurate records of all work completed
The hourly pay rate for this role is £20.62 Ltd (PAYE equivalent £17.58 Inclusive of holiday).
You will need;
City & Guilds/NVQ Level 3 in Electrical Installations or equivalent
18th Edition IET Wiring Regulations
Full UK Driving Licence
Proven experience in repairs, maintenance, and fault finding
Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk ....Read more...
Type: Contract Location: Doncaster, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £20.62 per hour
Posted: 2024-10-24 14:57:01
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A 5 times “Outstanding” Ofsted rated Independent Fostering Agency is looking for a Placement Officer to join their office based in Harrow.
This is a full-time, permanent position with an organisation who take a therapeutic approach.
As a Placements Officer, you will be responding to requests for fostering placements to identify options and solutions for children and young people in need.
You will receive referrals, make appropriate matching decisions and record relevant information concerning children and young people on to the company's databa.
You will also liaise with all stakeholders regarding the placement of children and young people, ensuring all relevant agreements are obtained and completed.
You will ideally come from a similar role, or have a sales / account management background, as whilst this role is not a sales post, there is a requirement to engage with stakeholders and use a soft selling approach to advocate for the company's services.
What is in it for you?
A salary up to £33,000 per annum
Generous Annual Leave - 28 days PLUS your Bank Holiday Entitlement
Birthday Leave - a paid day off for your birthday
Good Health Days - no sickness in 6 months and get an additional day off!
Refer A Friend Scheme with a monetary incentive
Employee Assistance that provides access to counselling and support 24/7
Auto Enrolment Pension
Learning & Development Opportunities
Optional Private Healthcare Scheme
Eye Care Vouchers
Cycle To Work Scheme
Please follow the instructions on this website, or alternatively contact Tom McKenna on 07587031100 or tmckenna@charecruitment.com for further details and please do be sure to leave your contact details
....Read more...
Type: Permanent Location: Harrow, England
Salary / Rate: £27000 - £33000 per annum + Additional Benefits
Posted: 2024-10-23 17:19:07
