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Role: Customer Care Manager
Location: Kilkenny
Salary: Negotiable DOE
Our client has grown rapidly into one of Ireland's most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels.
We provide a safe and healthy workplace in a fast-paced, dynamic industry.
Currently recruiting a Customer Care Manager to oversee and lead our customer care team.
This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team.
You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration.
Responsibilities:
Team Management:
Lead and oversee a team of customer service representatives, providing guidance, support, and training as needed.
Foster a positive and motivating work environment, promoting teamwork and individual growth.
Set clear performance goals and regularly evaluate team members' performance, providing constructive feedback and recognition.
Ensure effective staffing, scheduling, and resource allocation to meet customer service objectives.
Customer Relationship Management:
Build and maintain strong relationships with customers and stakeholders, addressing their inquiries, concerns, and feedback in a timely and professional manner.
Develop strategies in line with contractual obligations to enhance customer satisfaction, timely resolutions and retention.
Monitor customer interactions and ensure high-quality service delivery, adhering to company standards and policies.
Collaborate with cross-functional teams, including engineers and the operations team, to fulfill customer requirements and ensure seamless service delivery.
Managing the customer care requirements to ensure customer first culture is delivered across the group
Process Improvement:
Continuously evaluate customer service processes and identify opportunities for improvement.
Implement strategies to streamline operations, enhance efficiency, and optimize customer experience.
Monitor key performance indicators (KPIs) to assess the team's performance and identify areas for improvement.
Develop and implement training programs to enhance the team's skills and knowledge.
Communication and Reporting:
Serve as a point of contact between customers, engineers, and the operations team, facilitating effective communication and information sharing.
Prepare regular reports and presentations on customer service performance, highlighting key metrics, trends, and areas of focus.
Collaborate with senior management to provide strategic insights and recommendations to improve customer service operations.
Requirements:
Proven experience in a similar customer service management role, preferably within the civil industry or related field.
Strong leadership and team management skills, with the ability to motivate and inspire team members.
Highly motivated adaptable individual, working to the highest professional standards and with proven ability to deliver results within an agile team.
Excellent interpersonal and communication skills, both verbal and written.
Sound problem-solving and decision-making abilities, with a customer-focused mindset.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Proficiency in customer service software and tools.
A degree or equivalent qualification in a relevant field is desirable.
MC ....Read more...
Type: Permanent Location: Kilkenny, Republic of Ireland
Start: ASAP
Posted: 2024-11-14 09:12:06
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Project Engineer
We are partnering with one of the worlds largest and most prestigious manufacturing companies to find skilled Project Engineers for contract roles supporting critical projects.
This well-established and renowned manufacturing company provides electro-mechanical solutions globally, catering to diverse industries.
As a Project Engineer, youll play a key role in driving and assessing the progress of aerospace projects across various areas, including ECS, hydraulics, and life support systems.
Key Responsibilities of the Project Engineer:
- Develop project plans, schedules, and milestones to meet customer expectations, utilizing earned value metrics.
- Track and maintain project plans, focusing on milestone adherence to ensure timely product delivery.
- Establish and oversee work packages for internal suppliers, supporting technical and schedule requirements.
- Foster strong relationships with internal and external customers to ensure successful project completion.
- Manage project costs, quality, and timelines.
- Oversee requirements management, including validation and effective allocation.
- Identify and mitigate project risks.
Requirements for the Project Engineer Role:
- HND/HNC/Degree in Mechanical or Aerospace Engineering.
- Strong verbal and written communication skills.
- Prior experience in a project engineering role with a solid understanding of the engineering lifecycle from concept to commissioning.
- Proficiency with Microsoft Project or similar project management software.
- Experience working with suppliers and integrated supply chains within the project lifecycle.
This is a full-time contract position for a successful Project Engineer.
To learn more, please apply now or email liam.nother@holtengineering.co.uk.
'' ....Read more...
Type: Contract Location: Yeovil,England
Start: 14/11/2024
Duration: 6 Months
Salary / Rate: £35 - £45 per hour
Posted: 2024-11-14 09:11:04
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Field Service Engineer - Electrical - UKPN Site
Location: North London, Cambridgeshire, Norfolk, and surrounding counties on a field basis.
Our client is looking for an experienced Field Service Engineer to join their team, playing a key role in troubleshooting, field service, technical support, and the maintenance and repair of electrical systems.
This exciting opportunity involves working on critical infrastructure such as battery chargers, UPS systems, backup power supplies, emergency lighting, and substations.
The position requires experience with utility substations and access to networks such as UKPN, National Grid, Western Power, and Scottish Power, as well as knowledge of the electrical industry's best practices and safety standards.
Key Responsibilities for the Field Service Engineer job:
Installation and maintenance of electrical systems and equipment across various sites, particularly focusing on utility substations.
Troubleshooting and repairing electrical faults in backup power systems (including UPS) and other associated electrical infrastructure.
Providing technical support to customers, both on-site and remotely, ensuring optimal system performance.
Performing preventive maintenance on critical systems such as battery chargers, emergency lighting, and backup power supplies.
Documenting service activities, generating reports, and ensuring compliance with safety regulations
Engaging with customers to address inquiries and ensure a high level of satisfaction with services provided.
Qualifications and Experience Required for this Field Service Engineer job:
Battery chargers, UPS systems, and backup power supplies.
Electrical installations, emergency lighting, and substation operations.
Access to UKPN, National Grid, Western Power, Scottish Power, and Scottish & Southern networks.
Previous experience working as an Electrical Authorised Person and holding CSCS certification.
In-depth knowledge of 18th Edition wiring regulations.
Working with UKPN, Western Power, Scottish Power, or Scottish & Southern utility substations would be ideal but not essential.
This is an exciting opportunity to make an impact within a growing field, working with leading-edge electrical systems and networks.
If you have experience in these areas and are ready for a challenging and rewarding role, we want to hear from you!
Please send your CV to NDrain@redlinegroup.Com or call 07487 756328 to speak with Nick for more information. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £25000 - £40000 per annum
Posted: 2024-11-14 09:10:34
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Service Care Solutions is working alongside a dynamic local authority, based in London, which needs a revolutionary Director of Law and Governance to lead their team.
This role will put you at the helm of the council's legal team.
This role can be done on a hybrid basis and pays £550 to £600 per day umbrella (negotiable).
This is a three-month contract.
Key responsibilities of the Director of Law and Governance role:
Provide effective, inclusive leadership that drives the continuous improvement of the council's plan.
Act as Deputy Monitoring Officer in accordance with S.5 of the Local Government and Housing Act 1989.
Partner with the Chief Solicitor at a neighbouring council to ensure cohesive leadership across the Bi-Borough Legal service.
This is a politically restricted post
Essential skills and experience:
Proven ability to balance strategic leadership with operational management.
A qualified solicitor with experience in a similar senior leadership role, including serving as a Monitoring Officer
Excellent negotiation and influencing abilities.
Political sensitivity and a belief in local democracy and accountability.
.Benefits included with the Director of Law and Governance position:
Hybrid working
Weekly pay
Flexible hours
Part-Time Considered (Minimum of Three Days a Week)
If this Director of Law and Governance role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969, or email Hugh.Barnes@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250. ....Read more...
Type: Contract Location: London, England
Start: January 2025
Duration: 3 months
Salary / Rate: £550 - £600 per day + Negotiable
Posted: 2024-11-14 09:00:03
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Service Care Solutions is working alongside a community-centred local authority, based in South-West Wales, which needs a passionate paralegal to join their Social Care and Education.
This role will put you at the forefront of protecting vulnerable children and families.
This role can be done on a hybrid basis and pays £17- £19ph umbrella.
This is a three-month rolling contract.
Key responsibilities of the paralegal role:
Redacting documents and preparing court evidence bundles under the supervision of child protection solicitors
Attend court hearings with counsel in child protection cases
Work under pressure and provide the best possible service to the council and its constituents
Essential skills and experience:
Previous experience in a legal or social care setting
Familiarity with child protection laws and regulations
Bachelor's degree in Law, Social Work, or related field
Benefits included with the paralegal position:
Hybrid working
Weekly pay
Flexible hours
If this paralegal role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969, or email Hugh.Barnes@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250. ....Read more...
Type: Contract Location: Carmarthenshire, Wales
Start: ASAP
Duration: 3 month rolling
Salary / Rate: £17 - £19 per hour
Posted: 2024-11-14 09:00:03
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Holt Executive are partnered with a leading technology and engineering services company that supplies the space, defence and satellite communications industry.
Our partner participates in a variety of projects ranging from designing and building spacecraft to managing launches and controlling satellites in orbit.
They are seeking a Senior SATCOM Systems Engineer to support their broad space systems architecture work covering missions across UK and Europe.
The Senior SATCOM Systems Engineer will provide technical and commercial expertise to customers, and be responsible for undertaking a variety of communications systems engineering tasks on advanced satellite communications networks and supported communications services.
This opportunity offers a competitive package that includes private healthcare, an excellent pension plan, a generous holiday allowance, and a flexible hybrid working environment with only one day per month required on-site in Bedfordshire.
Due to the level of security required, regretfully this role is only open to UK Nationals.
Key Responsibilities for the Senior SATCOM Systems Engineer:
- Experience of working as an integral part of a highly focused team.
- Good customer-facing and communication skills with ability to produce and present clear, concise and unambiguous presentations to customers and other clients.
- Strong analytical skills, the ability to identify key issues and to solve day-to-day challenges and issues.
- Proven ability to develop innovative solutions to defined problems.
Key Skills and Experience required for the Senior SATCOM Systems Engineer:
- Minimum of 5-10 years relevant experience.
- Graduate with a good Honours or Masters degree in a relevant subject (e.g.
Space System Engineering, Electronics, Communications); equivalent qualifications and/or experience can be considered as an alternative.
- Experience in SATCOM systems engineering with a knowledge of system design, ground segment design, satellite operations and payload engineering.
- Experience in IP networking, protocols and security of data.
- Thorough understanding of communications systems and associated engineering concepts.
- Strong practical knowledge of systems engineering practices from requirements engineering through design/development and on to VV&T.
- Experience in developing requirements systems design documentation, test plans and procedures and operational procedures.
- Knowledge of software development environments, languages and methodologies (desirable).
- Knowledge of optical, 5G and/or Quantum technologies (desirable).
Benefits
Competitive package, including:
- Annual Bonus (discretionary)
- Private healthcare
- Excellent pension
- Generous holiday allowance
- Open hybrid working environment (one day every month on-site in Luton)
If your skills and experience match this Senior SATCOM Systems Engineer opportunity, we encourage you to apply now! ....Read more...
Type: Permanent Location: Bedfordshire,England
Start: 14/11/2024
Salary / Rate: Competitive
Posted: 2024-11-14 08:20:05
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An exciting opportunity has arisen for an experienced Mobile Plant Fitter to join a well-established waste management company.
This full-time, permanent role offers excellent benefits and a salary range of £30,000 - £40,000.
As a Mobile Plant Fitter, you will be responsible for the maintenance and repair of large plants and machinery, including loading shovels, screeners, and trommels, across the company's operational sites (Wigan and Formby).
What we are looking for:
* Previously worked as a Plant Fitter, Plant Mechanic, Plant Technician or in a similar role.
* Experience in repairing and maintaining large plant machinery.
* Ideally have 2 years' experience working with excavators, loading shovels and screeners.
* Excellent welding skills
* Valid UK driving licence.
Whats on offer:
* Competitive salary
* Pension scheme
* Company van and fuel allowance
Apply now for this exceptionalPlant Fitter opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Wigan, Formby, England
Start:
Duration:
Salary / Rate: £30000 - £40000 Per Annum
Posted: 2024-11-14 07:55:08
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The Details
Locum Consultant Psychiatrist - General Adult - IPU
6 December 2024 to 3 January 2025
You will work as a Locum Consultant Psychiatrist in Fremantle
$2,500 per day
Flight, car, and accommodation provided
Why work with Paragon Medics?
Streamlined, Paperless recruitment process
Personable, and Honest recruitment
Industry Innovative Credentialing technology
To be eligible for this locum doctor position you must present the following:
Registration as a Specialist with the Australian Health Practitioner's Regulation Agency (AHPRA)
Assessment completed by The Royal Australian and New Zealand College of Psychiatrists (RANZCP)
Australia working rights
Join our network today for exclusive access to Consultant Psychiatrist jobs across Australia. For a confidential conversation, contact Jess at +61 4 0333 3869, or apply now! ....Read more...
Type: Contract Location: Western Australia, Australia
Start: 06/12/2024
Duration: 03/01/2025
Salary / Rate: Up to AU$2500 per day
Posted: 2024-11-14 04:50:39
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The Details
Locum Consultant Psychiatrist - General Adult - Community
18 November 2024 to 29 January 2025
You will work as a Locum Consultant Psychiatrist in Bairnsdale
$2,500 per day
Flight, car, and accommodation provided
Why work with Paragon Medics?
Streamlined, Paperless recruitment process
Personable, and Honest recruitment
Industry Innovative Credentialing technology
To be eligible for this locum doctor position you must present the following:
Registration as a Specialist with the Australian Health Practitioner's Regulation Agency (AHPRA)
Assessment completed by The Royal Australian and New Zealand College of Psychiatrists (RANZCP)
Australia working rights
Join our network today for exclusive access to Consultant Psychiatrist jobs across Australia. For a confidential conversation, contact Jess at +61 4 0333 3869, or apply now! ....Read more...
Type: Contract Location: Victoria, Australia
Start: 18/11/2024
Duration: 29/01/2025
Salary / Rate: Up to AU$2500 per day
Posted: 2024-11-14 04:48:17
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The Details
Locum Consultant Psychiatrist - Older Persons
20 to 25 January 2025
You will work as a Locum Consultant Psychiatrist in Rockhampton
$2,608 per day
Flight, car, and accommodation provided
Why work with Paragon Medics?
Streamlined, Paperless recruitment process
Personable, and Honest recruitment
Industry Innovative Credentialing technology
To be eligible for this locum doctor position you must present the following:
Registration as a Specialist with the Australian Health Practitioner's Regulation Agency (AHPRA)
Assessment completed by The Royal Australian and New Zealand College of Psychiatrists (RANZCP)
Australia working rights
Join our network today for exclusive access to Consultant Psychiatrist jobs across Australia. For a confidential conversation, contact Jess at +61 4 0333 3869, or apply now! ....Read more...
Type: Contract Location: Queensland, Australia
Start: 20/01/2025
Duration: 25/01/2025
Salary / Rate: Up to AU$2608 per day
Posted: 2024-11-14 02:06:55
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The Details
Locum Consultant Psychiatrist - General Adult - Community
6 to 9 January 2025
You will work as a Locum Consultant Psychiatrist in Gladstone
$2,608 per day
Flight, car, and accommodation provided
Why work with Paragon Medics?
Streamlined, Paperless recruitment process
Personable, and Honest recruitment
Industry Innovative Credentialing technology
To be eligible for this locum doctor position you must present the following:
Registration as a Specialist with the Australian Health Practitioner's Regulation Agency (AHPRA)
Assessment completed by The Royal Australian and New Zealand College of Psychiatrists (RANZCP)
Australia working rights
Join our network today for exclusive access to Consultant Psychiatrist jobs across Australia. For a confidential conversation, contact Jess at +61 4 0333 3869, or apply now! ....Read more...
Type: Contract Location: Queensland, Australia
Start: 06/01/2025
Duration: 09/01/2025
Salary / Rate: Up to AU$2608 per day
Posted: 2024-11-14 02:04:08
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.NET Developer
(Tech stack: .NET Developer, .NET 8, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)
Since 2006 our client's revolutionary marketing software platform has been helping businesses all over the world to attract, engage, and delight customers by delivering inbound experiences that are relevant, helpful, and personalized.
Having recently launched in the UK, they looking to hire .NET Developer (ASP.NET, C#) to become a part of their ever growing family.
They believe that individual .NET Developer are in the best position to make decisions about what should be created, and how it should be built.
Within their setup those decisions are made by small teams of three or four .NET Developer who own each piece of their product.
This autonomy allows them to deploy 200+ times each day.
They believe that problems are solved with technology and experience, not process, and that mistakes are a normal part of learning.
.NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and SQL Server.
You will receive training in all aspects of: .NET 8, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022.
At the centre of our client's culture is freedom and openness which takes a lot of people by surprise.
But the good kind of surprise, like a birthday party!
Their benefits include the following:
Private medial healthcare (family plan included).
Bonus (12%).
Student loan reimbursement.
They will pay £5,000 per year towards the outstanding balance of your student loan, assuming you have one.
Unlimited holiday allowance.
Company pension.
Free books and beers, and a 24/7 snack wall!
Our client is building a company people love.
A company that will stand the test of time.
So they invest in their people, and optimize for your long term happiness.
If you would like to explore the possibility of joining their family can you please apply without delay.
Location: Manchester, UK / Remote Working
Salary: £60,000 - £85,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Duration: Permanent
Salary / Rate: £60000 - £85000 per annum + Bonus + Pension + Benefits
Posted: 2024-11-14 02:00:03
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.NET Developer - Global Sports Company - London
(Tech stack: .NET Developer, .NET 8, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)
Our client is a global sports brand that operates in over 115 countries worldwide.
They are the biggest sports company in Europe and the second largest on the planet! Over the past 30 years they have been providing high performance athletes with the tools they need to remain at their peak.
They are looking to branch out and take a foothold in the sports science arena.
In particular, they are looking to move into the field of high performance data analytics.
They are aiming to help athletes utilize the latest sport science technology to analyze their performance and help them raise their game.
They have recently signed ground breaking sponsorship deals with several high profile sports teams and national athletics squads.
As a result of this there are a number of Greenfield software development projects that require talented .NET Developer to build software that will help athletes run faster, jump higher and push themselves closer to their limits than they've ever been before.
We are looking for .NET Developer that can hit the ground running and be instrumental in the creation of stylish and innovative new web applications and data analytics software.
Every possible resource will be at your disposal to help you achieve this.
We are looking for .NET Developer that have a strong background in .NET, .NET Core / ASP.NET MVC, C# and SQL Server.
Training will be provided into: .NET 8, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022.
All positions come with the following benefits:
15% bonus
Generous pension
Private healthcare
Training allowance of £9,700 per year
Free lunch
Free gym membership
Flexible working hours
27 days holiday (Bank Holidays not included)
This is an opportunity for you to make a technical contribution to a possible gold medal or even champions league title!
Location: London, UK / Remote Working
Salary: £120,000 - £140,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £120000 - £140000 per annum + Bonus + Pension + Benefits
Posted: 2024-11-14 02:00:03
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Security Officer Luton & Dunstable University Hospital Full Time- 40 Hours Per Week - £23,859.26 Per Annum
Are you a security focused person?
Do you like working outdoors?
Do you have an SIA license?
If you answered yes, then read on!
An exciting prospect has arisen for someone that enjoys working with people.
You will provide a safe and secure atmosphere around Luton & Dunstable University Hospital.
You will be a flexible person, open to doing a variety of shifts.
The security function is provided all year round, so if you are flexible with your shifts then we need you!
What you'll do
- You will make sure life threatening situations do not occur, e.g., Fire, floods, chemical and gas leaks.
Etc.
- You will oversee the protection of all hospital property and assets.
- You will be in charge of the protection from loss, waste theft, breach of privacy and abuse of property.
- You will oversee the prevention of detection of crimes, which includes criminal damage, deception, theft, trespass and any other public order offences.
- You will manage parking enforcement and traffic at the hospital.
- You will patrol the site both inside and outside.
What you'll bring:
- You will have a current SIA license
- You will have excellent communication skills, both oral and written.
- You will have knowledge of Health and Safety.
- You will have strong customer service skills.
Does this sound like the next step for you? Then click apply today!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Luton,England
Start: 14/11/2024
Salary / Rate: £23,859.26 Per Annum
Posted: 2024-11-14 00:41:04
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Security Officer - St Mary's Hospital - Isle of Wight - £12.55 Per Hour
Do you have an SIA license?
Do you have good customer service skills?
If this sounds like you, then keep reading!
We are currently looking for security officers to join our team based in the Isle of Wight at St Mary's Hospital.
You will patrol the area ensuring the safety and security of the site and site users.
What you will do:
- You will ensure the safety and security of the Security Team, all customers and the property.
- You will frequently patrol and physically check all areas of site, both internal and external.
You will be ensuring that all areas are secured as per site instructions using patrol logging system.
- You will physically check all buildings to ensure doors and windows are secured as required.
- You will check expressly named rooms and all areas for fire or fire hazards.
- You will undertake checks and searches of individuals or vehicles entering or leaving the site when requested.
This must be done in a sensitive manner.
- You will keenly report possible break-ins, vandalism, theft, or other incidents, right away to the Team Manager or emergency services .
What you'll bring:
- SIA Security guard licence.
- Background in a Security Role.
- Reliable and conscientious attitude to work, including a proactive nature.
- Good customer service and communication skills.
Does this sound like you? Click apply now!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Contract Location: Newport,England
Start: 14/11/2024
Salary / Rate: £12.55 Per Hour
Posted: 2024-11-14 00:36:04
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Client Operations Manager East Midlands Railway
£35,000 Per annum
Are you an experienced Operations Manager with excellent Communications skills?
We are looking for an organized person who is Client & Customer focused.
We are looking for a Client Operations Manager to play a vital part in all client communications by identifying, establishing and maintaining positive business relationships, whilst ensuring operational standards are being achieved and adhered to in line with our individual clients requirements and expectations.
Key Responsibilities:
- Produce operational reviews to allow the analysis of trends and to introduce best practice across the contract
- Ensure specified response times are met, in accordance with contractual and local agreements
- Establish and maintain strong internal and external stakeholder partnership
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Monitor contract performance and implement measures to improve areas of poor performance
- Carry out regular continuous improvement audits of all operational procedures
- Manage and continuously improve the SLA performance of the service provided by APCOA
- Assist and support the client in the examination of pertinent information to determine the accuracy of customer/client complaints
- Establish and maintain Planned Preventative Maintenance (PPM) schedules to ensure all car park equipment is fully maintained and operational
What we are looking :
- Minimum 2 years management experience
- Strong commercial acumen
- Experience of monitoring SLAs
- Excellent interpersonal skills with the ability to build and maintain positive working relationships
- Previous experience communicating professionally with external stakeholders
This role offers a competitive package that rewards performance and encourages growth, supporting you in making a meaningful impact on our clients success.
Why join us:
- A dynamic and collaborative working environment
- Opportunities for professional development
- 25 Days Annual Leave per annum
- Company Pension Scheme
This role offers a rare opportunity to shape the future of Parking and make a measurable impact on client satisfaction and business growth. Youll work in a collaborative environment where innovation is encouraged, and client success is paramount.
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Nottingham,England
Start: 14/11/2024
Salary / Rate: £35,000 per annum
Posted: 2024-11-14 00:13:03
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An exciting opportunity has arisen for a Sous Chef to join an award winning 4-star hotel.
This full-time role offers excellent benefits and salary of £35,000 for 45 hours work week.
As a Sous Chef, you will oversee daily kitchen operations, ensuring seamless collaboration with the Head Chef and management to deliver a high standard of food and service across various dining settings.
You will be responsible for:
* Leading kitchen operations across multiple dining areas, providing quality cuisine to meet diverse customer preferences.
* Developing menus with a focus on modern, appetising flavours and costing for optimal financial performance.
* Training and mentoring a passionate kitchen team, fostering a supportive environment to cultivate talent.
* Maintaining rigorous cleanliness and hygiene standards, aiming for top food safety ratings.
* Managing budgets and cost targets effectively to align with financial goals.
What we are looking for:
* Previously worked as a Sous Chef, Deputy Chef, Second Chef, Senior Chef or in a similar role.
* Experience in a fast-paced kitchen environment, ideally within a luxury or high-end establishment.
* Strong leadership skills with the ability to motivate and support kitchen staff.
* Knowledge of food hygiene and safety practices, committed to maintaining excellent standards.
What's on offer:
* Competitive salary
* 28 days holidays
* Pension scheme
* Annual bonus scheme
* Generous staff discounts
* Career progression
* Overtime availability
* Staff meals for all staff whilst on duty
* Regular division of gratuities
* Working in supportive teams of hospitality professionals
* Yearly staff appreciation awards hosted by the Directors
* Free staff Employee Assistance Programme
* Outstanding employee of the quarter award
* Refer a friend scheme to earn up to £500
* Live in accommodation (including meals, internet, laundry facilities etc)
Apply now for this exceptional Sous Chef opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Penrith, England
Start:
Duration:
Salary / Rate: £35000 - £35000 Per Annum
Posted: 2024-11-13 23:35:02
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An exciting opportunity has arisen for aHR Officerto join a prominent wood processing company offering excellent benefits and competitive salary.
You will ideally have 2 yeras experience in HR.
As an HR Officer, you will report directly to the Head of HR and collaborate closely with the site manager, overseeing the entire recruitment process from start to finish.
You will be responsible for:
* Oversee the induction process for new employees joining the business.
* Responsible for onboarding and coordinating Occupational Health.
* Manage absenteeism, probation, and performance processes.
* Ensure HR systems and administration are maintained and up to date.
* Handle grievance and disciplinary investigations.
* Provide payroll support as needed.
What we are looking for:
* Previously worked as a HR Officer, HR Advisor, HR Generalist, HR Manager, HR Executive, HR Consultant, HR Coordinator or in a similar role.
* Ideally have 2 yeras experience in HR.
* Possess HR qualification.
* Strong HR administration, communication and organisational skills.
Apply now for this exceptional HR Officer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Humbie, Scotland
Start:
Duration:
Salary / Rate: £25000 - £35000 Per Annum
Posted: 2024-11-13 23:35:02
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Customer Service Taxi Rank Agent - Heathrow Airport - £13.15 per hour - Full-time
Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player?
If you answered yes to these questions, then read on!
Due to an expansion of our services at Heathrow airport, an exciting prospect has arisen for Customer Services - Taxi Rank Agents. You will be the face of our business, bringing outstanding customer service within the Airport sector.
You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You will get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:
- As the first point of contact, rank agents are responsible for the processing of passengers and establishing destinations.
- Liaise with the Taxi Feeder Park to confirm driver validity as and when necessary.
- Issue Local Journey Tickets and answer passenger and driver queries clearly and precisely.
- Be responsible for Badge and Licence checks on the rank, reporting any anomalies.
- Be proactive and security conscious reporting any unattended packages/parcels.
- Use the Hand Held Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand.
- Dealing with passengers with oversize, 2 cab etc luggage requirements.
- Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given).
- Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.
What you'll bring: - Flexibility to work in all areas of Heathrow across the business.
- Willingness to work overtime should the need arise.
- Good command of the English language.
- Excellent Customer Service skills.
- Ability to use a two-way radio (Training will be given).
- Must be able to work as part of a team and also lone working.
- Knowledge of Heathrow Airport plus local area would be an advantage.
- Driving licence preferable but not necessary.
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you are rewarded for all your hard work, which is why we offer a benefits package which includes but is not limited to:
What we'll offer you:
- 42 hours per week- 4on/4 off including Day's, Nights, Weekend and bank holiday's (Shift's of 07:30-19:30/19:30-07.30)
- £13.15 per hour or £28719.60 per annum.
- Training and development
- Pension
- Employee discount scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Hounslow,England
Start: 13/11/2024
Salary / Rate: £13.15 Per Hour
Posted: 2024-11-13 21:42:04
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Building Maintenance Engineer
Location: Sheffield
Salary: £32,000 per annum
Benefits: 23 days holiday plus bank holidays, rising to 26 days.
Door to door travel, Company Van, Uniform, PPE, Specialist Tools Provided.
Perkbox.
On Call 1 in 5 weekends.
X1.5 Saturday and x2 Sunday
Are you a skilled Building Maintenance Engineer with hands-on experience and a passion for delivering quality work? Our client is seeking a proactive and reliable Building Maintenance Engineer to join their team, providing essential maintenance across multiple facilities.
This role offers variety, from performing sanitary checks to emergency lighting tests and patch painting, making every day unique and rewarding.
About the Role: As a Building Maintenance Engineer, you'll perform a wide range of tasks to maintain our client's facilities to high standards.
This includes:
Conducting regular sanitary inspections for safety and functionality.
Checking and replacing extract filters to ensure efficiency and compliance.
Performing emergency lighting checks in line with health and safety regulations.
Completing patch painting, caulking, and other repair tasks.
Representing the company with professionalism and reliability on-site.
About You: The ideal candidate will have proven experience as a Building Maintenance Engineer, Handyman, Fabrication Engineer, or in a similar maintenance role.
Key qualifications include:
Competence in tasks like painting, caulking, and filter replacement.
Self-sufficiency with personal hand tools (specialist tools provided).
A valid driver's license for travel between work sites (company van provided).
Attention to detail and a commitment to high standards.
What's on Offer:
A competitive annual salary of £32,000.
A company van for travel between sites.
Uniform and PPE provided for all required tasks.
Specialist tools supplied for specific tasks.
Why Apply? This is a fantastic opportunity to join a supportive team where your skills are valued.
If you're ready for a role that offers variety, autonomy, and job satisfaction, our client wants to hear from you.
Apply today to #Alice to start a rewarding new chapter in your career as a Building Maintenance Engineer! ....Read more...
Type: Permanent Location: Sheffield, England
Salary / Rate: Up to £32000 per annum + van, PPE, Perkbox
Posted: 2024-11-13 20:56:49
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Building Maintenance Engineer
Location: Oxford
Salary: £32,000 per annum
Benefits: 23 days holiday plus bank holidays, rising to 26 days.
Door to door travel, Company Van, Uniform, PPE, Specialist Tools Provided.
Perkbox.
On Call 1 in 5 weekends.
X1.5 Saturday and x2 Sunday
Are you a skilled Building Maintenance Engineer with hands-on experience and a passion for delivering quality work? Our client is seeking a proactive and reliable Building Maintenance Engineer to join their team, providing essential maintenance across multiple facilities.
This role offers variety, from performing sanitary checks to emergency lighting tests and patch painting, making every day unique and rewarding.
About the Role: As a Building Maintenance Engineer, you'll perform a wide range of tasks to maintain our client's facilities to high standards.
This includes:
Conducting regular sanitary inspections for safety and functionality.
Checking and replacing extract filters to ensure efficiency and compliance.
Performing emergency lighting checks in line with health and safety regulations.
Completing patch painting, caulking, and other repair tasks.
Representing the company with professionalism and reliability on-site.
About You: The ideal candidate will have proven experience as a Building Maintenance Engineer, Handyman, Fabrication Engineer, or in a similar maintenance role.
Key qualifications include:
Competence in tasks like painting, caulking, and filter replacement.
Self-sufficiency with personal hand tools (specialist tools provided).
A valid driver's license for travel between work sites (company van provided).
Attention to detail and a commitment to high standards.
What's on Offer:
A competitive annual salary of £32,000.
A company van for travel between sites.
Uniform and PPE provided for all required tasks.
Specialist tools supplied for specific tasks.
Why Apply? This is a fantastic opportunity to join a supportive team where your skills are valued.
If you're ready for a role that offers variety, autonomy, and job satisfaction, our client wants to hear from you.
Apply today to #Alice to start a rewarding new chapter in your career as a Building Maintenance Engineer! ....Read more...
Type: Permanent Location: Oxford, England
Salary / Rate: Up to £32000 per annum + van, PPE, Perkbox
Posted: 2024-11-13 20:53:22
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I am working with a Local Authority in the Greater Manchester area who are looking for multiple Social Workers (at various levels) across multiple teams in Children's Social Work teams.
PLEASE ONLY APPLY IF YOU ARE A QUALIFIED SOCIAL WORKER, REGISTERED WITH SOCIAL WORK ENGLAND AND HAVE RIGHT TO WORK IN THE UK WITH UK EXPERIENCE
The levels available are:
Social Worker
Senior Social Worker
Advanced Practitioner
Team Manager
The teams available are:
Child Protection
Children in Care
Assessment and Intervention
MASH
Children with Disabilities
Fostering
Alternatively, if these are not for you, get in touch and I will aim to find the ideal opportunity for you!
Benefits for you:
Government pensions scheme
Car Allowance
Free Parking
Rentention Payment
Generous Annual Leave
Hybrid working
Training & Development opportunities
Requirements:
A recognised Social Work qualification (Degree/Diploma)
Registered with Social Work England
Working knowledge and understanding of the current legislation and frameworks relevant
Salaries: £36,648 to £51,515 dependent on experience
Hours: Full time ,Permanent
For more information, please contact Samantha Cunningham
scunningham@charecruitment.com, 07825213518
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
Type: Permanent Location: Greater Manchester, England
Salary / Rate: £36648 - £51515 per annum + benefits
Posted: 2024-11-13 17:20:45
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Field Service Engineer - Electrical - UKPN
Location: South London, Kent, Sussex, and surrounding counties on a field basis.
Our client is looking for an experienced Field Service Engineer to join their team, playing a key role in troubleshooting, field service, technical support, and the maintenance and repair of electrical systems.
This exciting opportunity involves working on critical infrastructure such as battery chargers, UPS systems, backup power supplies, emergency lighting, and substations.
The position ideally requires experience with utility substations and access to networks such as UKPN, National Grid, Western Power, and Scottish Power, as well as knowledge of the electrical industry's best practices and safety standards.
Key Responsibilities for the Field Service Engineer job:
Installation and maintenance of electrical systems and equipment across various sites, particularly focusing on utility substations.
Troubleshooting and repairing electrical faults in backup power systems (including UPS) and other associated electrical infrastructure.
Providing technical support to customers, both on-site and remotely, ensuring optimal system performance.
Performing preventive maintenance on critical systems such as battery chargers, emergency lighting, and backup power supplies.
Documenting service activities, generating reports, and ensuring compliance with safety regulations.
Qualifications and Experience Required for this Field Service Engineer job:
Servicing of Battery chargers, UPS systems, and backup power supplies.
Electrical installations, emergency lighting, and substation operations.
Access to UKPN, National Grid, Western Power, Scottish Power, and Scottish & Southern networks is not essential but would be ideal.
Previous experience working as an Electrical Authorised Person and holding CSCS certification.
This is an exciting opportunity to make an impact within a growing field, working with leading-edge electrical systems and networks.
If you have experience in these areas and are ready for a challenging and rewarding role, we want to hear from you!
Please send your CV to NDrain@redlinegroup.Com or call 07487 756328 to speak with Nick for more information. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £25000 - £40000 per annum
Posted: 2024-11-13 17:20:00
-
Location: Outskirts of Stratford upon Avon - Hybrid
Contract Type: Part-time
Salary: £15,000 + benefits
- Enjoy a competitive salary, wellbeing support, flexible working, and generous annual leave
- Contribute to enhancing the internal control framework and mitigating risk in a supportive, inclusive environment
- Our client, an award-winning independent chartered insurance broker, is seeking a part-time Operations / Compliance Risk Assessor to join their broking team on the outskirts of Stratford upon Avon
Position Overview
As an Operations Risk Assessor, you will play a crucial role in conducting comprehensive audits to ensure compliance with regulatory requirements.
Your proactive approach to identifying areas for improvement and making recommendations will enhance the internal control framework, mitigate risk, and support the overall resilience of the business.
Responsibilities
- Conduct thorough audits to ensure compliance with regulatory requirements
- Proactively identify areas for improvement and make recommendations
- Enhance the internal control framework to mitigate risk and support business resilience
- Prepare for and conduct audits, documenting tests, and prepare management reports
- Collaborate with teams across the organisation to implement improvements and best practices
Requirements
- Relevant certifications such as Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)
- Compliance certifications like Chartered Insurance Institute (CII) qualifications (beneficial)
- Significant experience in risk assessment, auditing, or compliance within finance or insurance
- Practical experience in preparing for and conducting audits, documenting findings, and preparing reports
- Ethical integrity, proactive attitude, adaptability, and proficiency in MS Office and broking platforms
Company Overview
This leading independent chartered insurance broker has experienced remarkable growth since it was founded two decades ago.
With multiple locations across the UK, they are dedicated to making a positive impact.
As a larger broker, they leverage enhanced negotiating power with insurers.
The company actively supports local communities through employee engagement in social initiatives, fostering a culture of professionalism, resilience, respect, and continuous growth.
Benefits
Competitive salary and well-being support
Flexible working arrangements and generous annual leave (up to 27 days with the option to purchase more)
Contributory pension scheme, group life assurance, and referral bonus of £1000
Private medical insurance and income protection
Alongside these benefits, you'll be part of a team that values a healthy work-life balance and individual development.
The inclusive environment supports career aspirations, emphasising excellence in roles and continuous growth.
How to Apply
If you possess the required certifications, experience, and skills to excel in this role, please submit your CV and a cover letter highlighting your relevant experience.
For any questions, please contact our recruitment team at KHR.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Stratford-upon-Avon, England
Start: 17/11/2024
Duration: Permanent
Salary / Rate: Up to £15000 per annum + + Benefits
Posted: 2024-11-13 17:14:55
-
An opportunity has arisen for a Web Developer with experience in web development, UX and CRO to join a well-established digital marketing agency.
This role offers excellent benefits and salary up to £30,000.
As a Web Developer, you will develop and optimise websites to improve user experience, accessibility, and conversion rates.
You will be responsible for:
* Resolving technical issues across a portfolio of websites.
* Modifying WordPress themes and designs to align with best practices in user accessibility and conversion.
* Conducting user experience tests, automated tests, and content assessments to identify potential improvements.
* Optimising website speed and performance.
* Creating and designing new websites and themes.
* Offering SEO support and managing hosting and WP databases.
* Assisting the SEO team with ad hoc requirements.
What we are looking for:
* Previously worked as a Web Developer, WordPress Developer, PHP Developer, Front end Developer, Web Designer or in a similar role.
* Experience in web development, Conversion Rate Optimisation (CRO) and conducting User Experience (UX) tests.
* Background in website performance optimisation, with an understanding of metrics like those in Lighthouse reports.
* Advanced knowledge of HTML, CSS, JavaScript, PHP and SEO fundamentals.
* Familiarity with web hosting, WordPress CMS, and cPanel.
* Skilled in WordPress, including plugin management, database handling, and theme customisation.
* Basic understanding of UI/UX design, web design principles, and the ability to create wireframes.
Whats on offer:
* Competitive salary
* 28 days annual leave (including bank holidays)
* Social events
* Monthly free lunch and snacks
* Flexible working options (after probation)
Apply now for this exceptional Web Developer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Liverpool, England
Start:
Duration:
Salary / Rate: £30000 - £30000 Per Annum
Posted: 2024-11-13 17:14:42
