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Our client based in Nor then Ireland is currently recruiting for a Contracts Manager to join their Civils Team as soon as possible.
This is a full time, permanent role offering between £60,000 - £70,000 per year + Car and hybrid working across UK and NI.
The purpose of the role is to manage contractual relationships, ensuring project compliance, and driving the quality and safety standards that set us apart in the industry.
Responsibilities:
Lead the negotiation, management, and execution of tenders
Work closely with project teams to ensure all timelines and budgetary goals are met, delivering to the highest standards expected in mission-critical settings.
Conduct risk assessments, implement mitigation strategies, and ensure adherence to health and safety regulations across all sites.
Requirements:
Proven experience as a Contracts Manager within civil engineering, ideally with knowledge of data centre projects.
Strong understanding of contract law, regulatory compliance, and best practices in contract negotiation and management.
Expertise in managing complex civil engineering operations, with a steadfast commitment to quality and safety.
Experience in the delivery of civils construction projects with a typical value of £1m-£15m
If interested or have any questions please feel free to get in touch on 01772 208967 or email James at SCS on 01772 208967 ....Read more...
Type: Permanent Location: Newry & Mourne, Northern Ireland
Start: ASAP
Salary / Rate: £60000.00 - £70000.00 per annum + + Car
Posted: 2024-11-15 11:32:14
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An exciting opportunity has arisen for an Office Manager / Graphic Designer to join a well-established firm of architects.
This full-time role offers excellent benefits and a competitive salary.
As an Office Manager / Graphic Designer, you will report to the Managing Director / Principal Architect and oversee office operations while creating visually impactful designs for client submissions, including RFPs.
You will be responsible for:
* Manage office supplies, equipment, and liaise with vendors to maintain seamless operations.
* Act as the primary point of contact for office inquiries, phone calls, and visitors.
* Maintain both physical and digital filing systems, handle invoicing, and monitor office expenditure.
* Assist with HR-related tasks, such as onboarding new staff and managing office policies.
* Design, format, and ensure the production of high-quality RFP documents that reflect the company's brand identity.
* Collaborate with internal teams to create graphics, diagrams, and layouts for client-facing materials.
* Regularly update and maintain design templates to ensure brand consistency.
* Support the design of marketing collateral, including brochures, presentations, and digital content.
What we are looking for:
* Previously worked as an Office Manager, Office Administrator, Administrative Officer, Graphic Designer, Studio Manager or in a similar role.
* Experience in office management and graphic design (InDesign, Photoshop, Illustrator).
* Skilled in Microsoft Office Suite.
* Strong organisational and multitasking abilities.
* Excellent communication, time-management, and problem-solving skills.
Apply now for this exceptional Office Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: London, England
Start:
Duration:
Salary / Rate: £25000 - £40000 Per Annum
Posted: 2024-11-15 10:06:33
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Service Care Solutions are currently recruiting a Deputy Hospital Director for an Independent Mental Health Hospital in Leeds.
Contract: 40 hours Per Week, Full Time, Permanent
Salary: £65,000-£70,000 per annum
This hospital is the largest female Personality Disorder service in the UK that providing assessment and treatment services for women with complex mental health & disorders.
The Hospital provides both low secure and rehabilitation services.
As Deputy Hospital Director, you will collaborate with the manager to uphold the hospital's philosophy, objectives, and professional health standards, ensuring smooth daily operations.
Key Responsibilities:
Lead and develop a team in a mental health setting, maintaining excellent care delivery and operational performance.
Manage a diverse workforce, fostering high-quality care and service outcomes.
Identify and pursue commercial opportunities with purchasers and referrers.
Meet quality and financial targets, adapting services to meet evolving needs and market trends.
Contribute to the strategic direction of the hospital, ensuring alignment with business plans and objectives.
Enhance the hospital's reputation for quality care and service.
Provide strong leadership, ensuring budgetary control and regulatory compliance.
Safeguard the well-being of patients, staff, and visitors, promoting dignity, privacy, and positive risk management.
Ensure compliance with all statutory and regulatory requirements, continuously improving care quality.
The successful applicant for the Deputy Hospital Director role will:
Qualified Nurse with valid NMC Registration.
3 Years experience in Hospital based Management.
Extensive experience within a secure Mental Health setting.
An excellent track record in a management role within the healthcare sector (essential), together with an understanding of mental health issues and a passion for improving clinical quality and patient care.
Extensive understanding of the Care Quality Commission standards and transforming care, extensive experience of hosting inspections, leading on inspections and improving practice based on feedback.
Previous experience as a Senior Registered Nurse or Clinical Lead Nurse type role with 5-7 years working in a similar environment.
Interested? Contact Carly Harrison at Service Care Solutions. ....Read more...
Type: Permanent Location: Leeds, England
Start: ASAP
Duration: Permanent
Salary / Rate: £65000 - £70000 per annum + Company Benefits
Posted: 2024-11-15 09:39:51
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Role: Customer Care Manager
Location: Kilkenny
Salary: Negotiable DOE
Our client has grown rapidly into one of Ireland's most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels.
We provide a safe and healthy workplace in a fast-paced, dynamic industry.
Currently recruiting a Customer Care Manager to oversee and lead our customer care team.
This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team.
You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration.
Responsibilities:
Team Management:
Lead and oversee a team of customer service representatives, providing guidance, support, and training as needed.
Foster a positive and motivating work environment, promoting teamwork and individual growth.
Set clear performance goals and regularly evaluate team members' performance, providing constructive feedback and recognition.
Ensure effective staffing, scheduling, and resource allocation to meet customer service objectives.
Customer Relationship Management:
Build and maintain strong relationships with customers and stakeholders, addressing their inquiries, concerns, and feedback in a timely and professional manner.
Develop strategies in line with contractual obligations to enhance customer satisfaction, timely resolutions and retention.
Monitor customer interactions and ensure high-quality service delivery, adhering to company standards and policies.
Collaborate with cross-functional teams, including engineers and the operations team, to fulfill customer requirements and ensure seamless service delivery.
Managing the customer care requirements to ensure customer first culture is delivered across the group
Process Improvement:
Continuously evaluate customer service processes and identify opportunities for improvement.
Implement strategies to streamline operations, enhance efficiency, and optimize customer experience.
Monitor key performance indicators (KPIs) to assess the team's performance and identify areas for improvement.
Develop and implement training programs to enhance the team's skills and knowledge.
Communication and Reporting:
Serve as a point of contact between customers, engineers, and the operations team, facilitating effective communication and information sharing.
Prepare regular reports and presentations on customer service performance, highlighting key metrics, trends, and areas of focus.
Collaborate with senior management to provide strategic insights and recommendations to improve customer service operations.
Requirements:
Proven experience in a similar customer service management role, preferably within the civil industry or related field.
Strong leadership and team management skills, with the ability to motivate and inspire team members.
Highly motivated adaptable individual, working to the highest professional standards and with proven ability to deliver results within an agile team.
Excellent interpersonal and communication skills, both verbal and written.
Sound problem-solving and decision-making abilities, with a customer-focused mindset.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Proficiency in customer service software and tools.
A degree or equivalent qualification in a relevant field is desirable.
MC ....Read more...
Type: Permanent Location: Kilkenny, Republic of Ireland
Start: ASAP
Posted: 2024-11-15 09:24:52
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Service Care solutions are seeking a dedicated Deputy Manager to help provide exceptional care to older adults and individuals with dementia.
Your role will involve promoting evidence-based best practices to maintain a high standard of clinical and operational care across the service.
Our service is a 67-bedded home in Lancaster, offering personal, dementia, and respite care.
Each room designed with high-end furnishings, including video calling facilities, ensuring residents enjoy a comfortable, luxury living experience.
We also offer a variety of activities and amenities, such as a beauty salon and cinema room.
The Role:
As a Deputy Manager, you will:
Ensure compliance with CQC, Regulatory, Statutory, and quality monitoring requirements.
Oversee residents' wellbeing, continuously reviewing and updating care plans to meet evolving needs.
Cultivate strong partnerships with local services and stakeholders, enhancing the care home's presence in the local community.
Lead by example, embodying the Evermore Care values and ensuring the delivery of high-quality, person-centered care.
Step in as the lead during the Home Manager's absence, taking full responsibility for the overall service, including managing day-to-day operations and providing support for residents and the team.
Participate in the local Management On-Call Rota.
Person Specification:
Previous experience in a management role within a care setting.
Strong leadership and team development skills.
Solid knowledge of dementia and elderly care, including DOLs and Safeguarding regulations.
The ability to oversee key areas of service provision, ensuring quality care is consistently delivered.
Benefits:
Supportive, friendly work environment.
Company Pension Scheme.
Health Cash Plan Benefits Package
Employee Assistance Programme.
Blue Light Card Membership
Free Meals.
Refer a Friend scheme.
Free DBS check.
....Read more...
Type: Permanent Location: Lancaster, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £32500 per annum + Company Benefits
Posted: 2024-11-15 09:07:00
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Operations Manager – San Francisco, CA – Up to $150kOur client, a dynamic food hall concept, has rapidly expanded its offerings, becoming a sought-after destination for diverse, high-quality culinary experiences.
With a focus on fostering community and showcasing a variety of food vendors, they continue to see significant growth and success, leading them to seek a Operations Manager to join their team.The RoleAn Operations Manager at this bustling food hall would oversee daily operations to ensure smooth functioning across all vendor spaces and common areas.
They would manage vendor relationships, coordinate staffing, and implement service standards to maintain high-quality customer experiences.
Additionally, they would analyze operational data, optimize processes, and work closely with the team to support the food hall’s ongoing growth and customer satisfaction goals.What they are looking for:
Proven ability to work closely with teams on the floor, maintaining a visible presence to support vendors and ensure smooth operations Track record of managing or assisting with the launch of new food halls, restaurants, or similar establishments, with a focus on setup, vendor coordination, and process establishmentStrong skills in building and maintaining relationships with diverse vendors, addressing needs proactively, and ensuring alignment with the company’s standardsExpertise in streamlining processes, improving efficiency, and applying best practices in a multi-vendor environment to enhance customer experience and operational flowAbility to quickly address issues as they arise, with a flexible approach to handle the fast-paced, dynamic nature of a food hall setting
If you are keen to discuss the details further, please apply today or send your cv to Dylan at COREcruitment dot com ....Read more...
Type: Permanent Location: San Francisco, California, United States
Start: ASAP
Duration: Permanent
Salary / Rate: £84.4k - 105.5k per year + .
Posted: 2024-11-14 17:42:24
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The Company:
Very well respected MedTech manufacturer
Offering superb career growth opportunities
Exciting place to work, progressive working environment
Excellent staff retention
Well respected business with a global footprint.
Benefits of the Sales Operations Manager
Office based role in Croydon.
£60k basic salary + 20% Annual Bonus
25 days' holiday pa, rising to 28, plus bank holidays
Enhanced pension scheme (with salary sacrifice option)
Share save scheme
Mind & body wellbeing support
Healthcare cash plan
Retailer discounts
Life assurance
Enhanced and equal leave & pay for new parents
Cycle to Work
SmartTech scheme
Employee referral scheme
Travel season ticket loan
The Role of the Sales Operations Manager
Brand new role to further develop sales operations and improve excellence
A real chance to make this your own, good degree of autonomy.
Our client provides high-quality, innovative Medical Devices and Equipment which help to improve patient outcomes
Tasks will include (but not limited to):
Sales Performance Analysis
Sales Process Optimisation
Sales Forecasting and Planning
Sales Technology Management
Sales Reporting and Communication
Cross-Functional Collaboration
Internal Sales Advocate 8
Tender Management
Sales Compliance
The Ideal Person for the Sales Operations Manager
Extensive experience in Sales Operations, strong preference for Manufacturing ideally in MedTech/Pharma- although this is not essential.
Experience launching and establishing Sales Operations in an organisation
Strong knowledge of MS Office applications (e.g., PPT, Excel, pivot tables)
Excellent time management and organisational skills.
Proven track records in project management (sales & marketing scope).
Excellent communications skills.
Excellent relationship building skills having developed and sustained meaningful professional relationships with relevant external and internal groups.
Experienced in change management
If you think the role of Sales Operations Manager is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Croydon, Sutton, Wimbledon, Streatham, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £55000 - £60000 Per Annum Excellent Benefits
Posted: 2024-11-14 16:55:01
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Title: Operations Manager
Location: Dublin West
Excellent Package
Operations Manager will oversee technical operations for high-quality automation solutions in the ocular, medical, and pharmaceutical sectors.
This role requires advanced technical knowledge, cross-functional collaboration, and an innovative approach to delivering high-performance automated systems aligned with customer needs and company goals.
Responsibilities
The Technical Manager is expected to fulfill the following key responsibilities:
Project Oversight: Lead technical aspects of automation projects from initial design through to implementation, ensuring alignment with client specifications and industry standards.
Team Leadership: Manage and develop a multidisciplinary engineering team, fostering skills in automation design, assembly, and troubleshooting.
System Design & Development: Direct the design of bespoke automation machines, collaborating with design and production teams to ensure solutions are technically sound and feasible.
Quality Assurance: Establish and uphold quality standards for all technical deliverables, conducting regular audits and implementing improvements as needed.
Technical Sales Support: Provide technical expertise during client discussions and sales meetings, contributing to proposals and specifications to ensure client requirements are met accurately.
Resource Planning: Coordinate with operations and procurement to allocate resources efficiently across projects and manage any technical resource constraints.
Innovation & Improvement: Implement continuous improvement initiatives within the technical department to enhance productivity, cost efficiency, and innovation.
Compliance & Safety: Ensure all designs and processes adhere to relevant safety standards and regulatory requirements.
Vendor & Client Management: Develop and maintain relationships with key vendors and clients, ensuring effective technical communication and addressing any project-specific needs.
Reporting: Provide monthly updates to the Director on technical progress, challenges, and upcoming project timelines.
Collaboration: Work closely with cross-functional teams, including production, sales, HR, and finance, to ensure cohesive support for all technical aspects of projects.
General Requirements
Educational Background: Degree in Engineering (Mechanical, Electrical, or Automation preferred) or equivalent.
Experience: At least 5 years in technical roles within automation or machine building, with a proven record in managing complex technical projects.
Leadership Skills: Demonstrated leadership capabilities in guiding technical teams, with strong mentoring and coaching abilities.
Technical Expertise: Advanced knowledge of automation systems, robotics, control systems, and machine integration.
Problem-Solving Ability: Proficient in identifying technical challenges and devising innovative, effective solutions.
Software Proficiency: Familiarity with CAD software, ERP systems, and MS Office Suite; knowledge of PLC programming and HMI systems is a plus.
Communication Skills: Strong written and verbal communication skills to convey technical information clearly to non-technical stakeholders.
Continuous Improvement & Development: Strong focus on promoting continuous improvement, professional development, and learning within project teams.
Company Alignment: Understanding and working with the company's core values, keeping up to date with company procedures, and staying informed on company news.
Compliance & Safety Standards: Compliance with security procedures, health & safety, and Quality Management System (QMS).
Travel: Willingness to travel as needed to meet clients, conduct site visits, or manage remote projects.
GW ....Read more...
Type: Permanent Location: Dublin West, Republic of Ireland
Start: ASAP
Posted: 2024-11-14 16:43:17
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An exceptional opportunity has arisen for an experienced Logistics Transformation Manager to join a global leader in design and manufacturing in Hitchin.
As the company is undergoing rapid expansion, they require expertise to transform and strengthen logistics operations to support a growing customer base.
This role is a critical 12-month fixed-term contract, integral to the company's ambitious growth plans.
Scope of the Role:
Reporting to the Operations Director, the Logistics Transformation Manager, Hitchin, will be responsible for developing a temporary structure within the supply chain and logistics function to meet increased operational demands.
Key responsibilities include overseeing day-to-day logistics and supply chain operations, including the placement of purchase orders, material receipting, production line supply, and management of the finished goods warehouse.
Key Responsibilities:
Manage routine supply chain functions, including placing purchase orders, tracking material receipt, and coordinating with production to ensure material availability.
Oversee finished goods dispatches, warehouse operations, and implement process improvements to drive efficiency and quality in logistics.
Design and develop documented processes to support team alignment and operational consistency.
Develop control metrics and reporting mechanisms to facilitate continuous improvement and efficiency tracking.
Lead the new warehouse setup, focusing on safety, capacity, and operational efficiency, collaborating with warehouse staff to design a structure equipped for substantial growth.
Work closely with the Head of Supply Chain to integrate the new structure with the existing team at the end of the contract period.
The successful Logistics Transformation Manager in Hitchin would have:
Strong background in supply chain and logistics, particularly in warehouse management and lean principles.
Experience in managing and leading teams, with a track record of driving process improvements and operational transformation.
Skilled in setting up and optimising warehouse operations to improve efficiency and scale with growth.
Proven ability to develop structured processes and create high-performing teams in fast-paced environments.
Excellent communication skills with the ability to influence and engage cross-functional stakeholders.
Analytical mindset, skilled in developing metrics and control reports to support continuous improvement.
Passion for safety and quality, with a proactive approach to problem-solving and efficiency building.
This is an outstanding opportunity to be part of a company that saves lives daily through innovative safety solutions, where your expertise will directly impact logistics transformation and support business growth.
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* This is a 12 month fixed term contract
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APPLY NOW for the Logistics Transformation Manager role in Hitchin by sending your CV and Cover Letter to ltemple@relinegroup.Com or contact us on 01582 878820 or 07961 158 785 ....Read more...
Type: Permanent Location: Hitchin, England
Start: ASAP
Salary / Rate: £55000 - £65000 per annum
Posted: 2024-11-14 15:47:34
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Operations Manager, Luxury Venue, East Midlands, £60,000I am working with a beautiful venue in the East Midlands who pride themselves on delivering exceptional experiences across weddings and events.
They are seeking an Operations Manager to join the team, responsible for managing and delivering all aspects of the venue and event operations including staffing, H&S, venue management and bar operations.Responsibilities:
Day-to-day responsibility for the delivery of eventsRecruitment, training and management of the teamMonitor/manage the financial performance of the departmentOversee management of the on-site barsEnsuring all staff are fully briefed before every eventEnsures that health and safety standards are maintainedResponsible for communicating effectively with internal and external clients and team
The Ideal candidate:
Experience as an Events/Banqueting Manager from a high-end hospitality backgroundStrong experience delivering weddings and corporate eventsHealth and safety experienceExcellent management and motivational skillsExceptional organisational skillsOutstanding customer serviceMust have a passion and love for events ....Read more...
Type: Permanent Location: Leicestershire, England
Start: asap
Duration: perm
Salary / Rate: £60k per year + Benefits
Posted: 2024-11-14 12:11:38
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Dialysis Unit Manager Position: Dialysis Unit Manager Location: South London Pay: up to £48,000 (dependent on experience) + paid benefits and enhancements Hours: Full time Contract: PermanentMediTalent is seeking a Clinical Manager to work for our client - a leading renal healthcare provider to work in their bespoke hospital based in South London.
They are looking for a Nurse experienced in clinical management to join their dedicated team of staff within the hospital.
This private hospital offers personalised renal care to regular patients.
You will be coordinating the day-to-day clinical, administrative and operational activities needed to ensure smooth running.
You will take overall leadership and operations management of the hospital.The hospital also takes pride in its consistent opportunities offered to staff for progression and the encouragement of work/life balance.
You will be supported and nurtured in your role.Ideal candidate:
A valid NMC/HCPC Pin
Will consider someone from a non-renal background, however, must have acute care experience
5+ years' dialysis experience required
Previous clinical leadership experience in an outpatient haemodialysis setting
Ability to manage, guide and mentor a large team
Strong interpersonal skills
Salary and Benefits:
Competitive salary
Overtime pay for extra hours worked + paid breaks
Extensive Learning and development opportunities
Free onsite parking
35 holiday allowance (including bank holidays)
Christmas Day and New Year's Day shut down
Company Pension scheme
Life assurance
and much more…
Please apply or for more information please call / text Mira on 07852 588 069.
....Read more...
Type: Permanent Location: South London, England
Salary / Rate: Up to £48000 per annum
Posted: 2024-11-14 11:42:27
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Staff Nurse - Neuro-Rehab Position: Staff Nurse - Neuro-Rehab Location: South London Salary: Up to £35,000 depending on experience plus benefits and paid enhancements Contract: Full time, PermanentAre you an experienced staff nurse looking for progression and / or change?MediTalent are recruiting on behalf of a leading private healthcare provider looking for a Staff Nurse specialising in Neuro-Rehab to collaborate with the Clinical Services Manager and Director to aid in the smooth running of a specialist nursing unit(s).
This role works collaboratively with other departments so you will be supported in making key decisions about patients and their care / recovery.
You will act as a role model and point of call for patients, families, and colleagues working within a team, alongside the management staff.You will deliver an excellent standard of care for all patients.
We are looking for someone with proven experience of acting as a registered staff nurse within a hospital environment.
You will be provided with continuous support with various offers/ and structures in place to ensure your wellbeing - whilst helping guide others and provide support yourself.Key Responsibilities:
Patient Care: Deliver and maintain exceptional standards of patient care by adhering to the hospital's operational policies and procedures.
Ensure patient safety, dignity, and well-being are prioritised at every stage, fostering a compassionate and supportive environment.
Safety & Management: Ensure that all care areas are safe, fit for purpose, and effectively managed to uphold a high-quality care environment.
Supervision & Mentorship: Provide supervision and mentorship to junior team members, supporting their professional development and helping them achieve workplace competencies.
Post-Operative Care: Assist in delivering post-operative care, ensuring that all care areas are well-maintained and managed to meet patient needs.
Medication Management: Safeguard the administration of medications and controlled drugs, ensuring adherence to high safety and quality standards.
Data Recording: Accurately document post-operative care data in systems like Compucare and Endobase, ensuring all records are up-to-date and comprehensive.
Audits & Compliance: Contribute to department audits and ensure that all documentation aligns with the company's policies and procedures for compliance and quality assurance.
Skills & Attributes:
Strong clinical skills with a dedication to evidence-based care.
Excellent interpersonal skills to collaborate with colleagues and mentor junior staff effectively.
Proven organisational and leadership abilities to manage patient care and contribute to ward operations.
Apply today to join a passionate team dedicated to delivering outstanding patient care in a modern, high-quality workplace.
Embrace the opportunity to develop your career while making a meaningful difference in patient outcomes.Candidate Requirements:
Must hold a valid NMC Pin (Nursing and Midwifery Council)
Post-registration experience in a relevant healthcare setting.
Have a minimum of 1 years' experience as a registered staff nurse.
Strong communication skills, both written and verbal.
Excellent planning, organisational, and problem-solving capabilities.
Salary & Benefits:
Competitive salary up to £35,000 p/annum + enhancements
Holiday scheme with increasing benefits over time
Private Medical Insurance & Life Assurance
Enhanced Company Pension
Fully funded CPD, including management courses and postgraduate certifications
Enhanced Sick & Maternity benefits
And much more…
Please apply or for more information please call / text Mira on 07852 588 069 ....Read more...
Type: Permanent Location: South London, England
Salary / Rate: Up to £35000 per annum
Posted: 2024-11-14 11:34:25
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Operations Manager, Established Juice Brand, London, Up to £50,000 An exciting opportunity has gone live to work with an established and award winning premium soft drink business covering the United Kingdom.
This client boasts a fantastic product and culture, along with a rapidly growing business.They are seeking an experienced Operations Manager to join our team and help us streamline our logistics, optimize our operations, and ensure a safe and efficient working environment.Responsibilities will include assisting in BCORP certification, managing outbound logistics, capacity planning and delivery management and IT system updates.
This role is based in South West London and will require 5 days on site with parking available.Operations Manager Key Responsibilities:
Oversee daily warehouse operations, including inventory management, order fulfilment, and quality control.Ensure efficient logistics operations, coordinating with suppliers, and managing delivery schedules to maintain seamless product flow.Develop and implement operational processes to maximize efficiency and productivity.Maintain and enforce health and safety standards to create a secure environment for all employees.Manage and mentor a team of warehouse and logistics staff, fostering a culture of excellence and continuous improvement.Analyze key performance metrics and generate reports to drive operational improvements.
The Ideal Operations Manager candidate:
Proven experience in operations, warehouse, or logistics management, ideally in the FMCG sector.Strong understanding of health and safety regulations and best practices.Excellent organizational skills and attention to detail.Ability to lead, motivate, and develop a diverse team.Proactive, with strong problem-solving abilities and a focus on continuous improvement.Flexibility to work a rotating shift pattern as needed.
If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.
We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities.
Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40k - 50k per year + Bonus
Posted: 2024-11-14 11:19:44
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MLR has an incredible opportunity for a Sales and Events Administrator to support operations across multiple venues within one of Ireland's most dynamic Corporate Catering companies.
As the Sales and Events Administrator, you will provide essential administrative support to facilitate venue promotions and client interactions.
This will include coordinating client show rounds, managing booking logistics, and assisting with event planning to enhance client experience and satisfaction.
Working closely with the Sales and Events Manager, you will help ensure a seamless client experience, assisting in capturing sales leads, processing bookings, and maintaining accurate records to maximise revenue opportunities.
This would suit someone who is looking to get into the Sales and Events industry, in a company that offers great progression.
If you have a passion for administration in the Sales and Events industry, apply through the link below for a confidential chat! ....Read more...
Type: Permanent Location: Dublin, Republic of Ireland
Salary / Rate: Up to €30000 per annum
Posted: 2024-11-14 11:14:16
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A fantastic new job opportunity has arisen for a dedicated Night Nurse Coordinator to work in an exceptional independent mental health hospital based in the Wadhurst, East Sussex area.
You will be working for one of UK's leading health care providers
A mental health hospital specialises in the management and treatment of mental health problems.
The hospital has residential facilities for patients, as well as offering outpatients' services
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*To be considered for this role you must be qualified as an RGN or RMN Nurse with a current active NMC Pin
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As the Night Nurse Coordinator your key responsibilities include:
Lead and manage the hospital operations
Provide effective clinical leadership and support to the nursing and healthcare team across the hospital
Oversee patients care, ensuring safe staffing levels across the hospital and effective incident management where required
Maintain a safe and therapeutic environment for patients
Contribute to continuous quality improvement and patient safety initiatives
Mentor and support staff by facilitating supervisions and post incident debriefs
Review and respond to incoming referrals and support wards with admissions
The following skills and experience would be preferred and beneficial for the role:
Experience in a managerial or leadership role within a healthcare setting
Strong communication and interpersonal skills
A commitment to patient-centered care, quality, and safety
Ability to balance conflicting demands using adaptive thinking and positive problem solving
The successful Night Nurse Coordinator will receive an excellent salary of £45,194 - £49,821 per annum DOE.
This exciting position is a permanent full time role working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
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*£7,000 Welcome Bonus
Free parking
Subsidised meals
Annual leave
Enhanced maternity pay
Pension
Birthday holiday
IT technology access
Gym membership
Private healthcare
Fully funded DBS
NMC registration,
Mentorship, and relocation assistance
Reference ID: 2342
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Wadhurst, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45194 - £49821 per annum + £7,000 Welcome Bonus
Posted: 2024-11-14 10:54:35
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An outstanding new job opportunity has arisen for a committed Care Home Manager to manage a brand new state of the art care home in the Holt, Norfolk area.
You will be working for one of UK's leading health care providers
The latest flagship nursing home in historic Holt is the embodiment of elegance and luxury living, combining superb facilities.
We are proud to offer residential, dementia, respite and nursing care in a beautiful and well-designed setting
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*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin |
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*Will accept Non-Nurse Managers - must hold an NVQ/QCF Level 5 in Health & Social Care
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As the Home Manager your key responsibilities include:
To manage staff and resources so that each resident can enjoy a dignified and fulfilling life
You'll be working closely with your Clinical Lead and the wider healthcare and hospitality teams to ensure the quality of individual service and care consistently meets high standards and those of our external regulators
Reporting to the regional Operations Manager, you will create and lead a vision for the home to ensure a philosophy of continuous improvement, encouraging and supporting the home's journey to ‘outstanding'
Whilst managing people and processes, being a Home Manager is a complex, influential and highly rewarding role involving close liaison with residents, their families, professional contacts and multi-disciplinary teams
The following skills and experience would be preferred and beneficial for the role:
Previous experience of managing a nursing home
A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding
Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors
A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home
Enthusiasm and passion for developing high level of person-centred care
Ability to actively participate in the growth and development of the care service
The successful Home Manager will receive an excellent salary of £75,000 per annum.
This amazing position is a permanent full time role working 40 hours a week from 9am to 5pm.
In return for your hard work and dedication you will receive the following generous benefits:
Contributory pension scheme
Enhanced rates of pay for bank holidays
Paid breaks
Comprehensive induction and training programme
Opportunities for career development and progression
Wellbeing support
Refer a friend
Uniform will be provided
Blue Light Scheme
Full DBS disclosure paid for
Annual NMC PIN renewal paid
Reference ID: 6368
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Holt, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £75000 per annum
Posted: 2024-11-14 10:54:23
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An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual's home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care.
This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing £15M in nursing/residential homes in Norfolk
*
*NMC registered nurse with relevant post-registration experience, desirable but not essential
*
*
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary up to £60,000 per annum.
This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm.
In return for your hard work and commitment you will receive the following generous benefits:
*
*Monthly Car Allowance
*
*
Annual performance related pay
Comprehensive induction programme
Career development opportunities from a fast-growing group
Generous holiday allowance
Private medical cover
Generous pension contribution
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Brooke, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £60000 per annum + Monthly Car Allowance
Posted: 2024-11-14 10:53:59
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An outstanding new job opportunity has arisen for an experienced Care Home Manager to manage an exceptional care home based in the Great Yarmouth, Norfolk area.
You will be working for one of UK's leading health care providers
A luxury care home, designed for resident wellbeing, it boasts beautifully appointed bedrooms and expansive living spaces.
Ensuring that every detail is meticulously crafted to provide the highest standard of care and living
*
*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin |
*
*Will accept Non-Nurse Managers - must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Home Manager your key responsibilities include:
To manage staff and resources so that each resident can enjoy a dignified and fulfilling life
You'll be working closely with your Clinical Lead and the wider healthcare and hospitality teams to ensure the quality of individual service and care consistently meets high standards and those of our external regulators
Reporting to the regional Operations Manager, you will create and lead a vision for the home to ensure a philosophy of continuous improvement, encouraging and supporting the home's journey to ‘outstanding'
Whilst managing people and processes, being a Home Manager is a complex, influential and highly rewarding role involving close liaison with residents, their families, professional contacts and multi-disciplinary teams
The following skills and experience would be preferred and beneficial for the role:
Previous experience of managing a care home
A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding
Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors
A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home
Enthusiasm and passion for developing high level of person-centred care
Ability to actively participate in the growth and development of the care service
The successful Home Manager will receive an excellent salary of £65,000 per annum.
This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm.
In return for your hard work and dedication you will receive the following generous benefits:
Contributory pension scheme
Enhanced rates of pay for bank holidays
Paid breaks
Comprehensive induction and training programme
Opportunities for career development and progression
Wellbeing support
Refer a friend
Uniform will be provided
Blue Light Scheme
Full DBS disclosure paid for
Annual NMC PIN renewal paid
Reference ID: 6763
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Great Yarmouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £65000 per annum
Posted: 2024-11-14 10:53:38
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An amazing new job opportunity has arisen for a committed a Home Manager to work in an exceptional care home based in the Belfast, Northern Ireland area.
You will be working for one of UK's leading health care providers
This care home offers high quality care around the clock, including 24-hour nursing dementia care provided by specialist teams trained in the complexities of looking after those living with dementia, who may also have other long-term medical conditions
*
*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin
*
*
As the Home Manager your key responsibilities include:
To ensure the delivery outstanding levels of care to all residents in a safe, welcoming, caring and stimulating environment, whilst increasing profitability and developing brand awareness through occupancy and fee rate growth
Overall responsibility for all services and, levels of service, provided to the residents through well trained, competent, motivated and excited employees
Maintain excellent relationships with the RQIA complying with legal and statutory requirements and representing the Home as the Registered Manager
Act as an ambassador to represent the heart and face of the home to key decision-makers building a sound reputation within the local community and ensuring yours is the local “home of choice” and working towards excellence
Work with the Operations Manager and wider operational support team to drive sales, margin growth and new service development to deliver consistently positive home performance measured against agreed KPIs
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high quality care
Previous managerial experience in a similar environment
Strong working knowledge of regulatory standards
Fine tuned decision making skills
Excellent organisational and communication skills
Flexibility and strong “can do” attitude
The successful Home Manager will receive an excellent salary of £50,000 per annum.
This exciting position is a permanent full time role working through Day Shifts.
In return for your hard work and commitment you will receive the following generous benefits:
Discounted or free food
Free or subsidised travel
On-site parking + much more!!
Reference ID: 6749
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Belfast, Northern Ireland
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £50000 per annum
Posted: 2024-11-14 10:53:31
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POSITION: Operations Manager (Construction)
LOCATION: Mayo
SALARY: Negotiable DOE
An exciting opportunity with our Well Established Client in the West for an experienced Operations Manager.
To support the strategic management of the organisation and to ensure the smooth running of the business on a day-to-day basis.
To provide leadership, management, and support to all areas of the business.
To be innovative and drive forward quality in standards, ensuring that all projects are executed smoothly, on time and in budget.
This role requires a blend of technical knowledge, leadership skills, and a deep understanding of the construction process to navigate the complexities of building projects and drive successful outcomes.
Responsibilities:
Management of QEHS across the company and all sites.
, Improving operational management systems, processes, and best practices.
Help the organization's processes remain legally compliant.
Ensure all operations are carried out in an appropriate, cost-effective way
Oversee the planning, execution, and completion of construction projects, ensuring they are finished on time, within budget, and to the required quality standards
Formulate strategic and operational objectives.
Manage budgets and forecasts
Monitor and oversee the labour requirements, recruitment, training, and supervision of staff
Negotiate contracts with vendors, suppliers, and subcontractors, ensuring clear communication of expectations and deliverables
Manage the financial aspects of construction projects, including budgeting, billing, and the procurement of materials and labour
Facilitate communication among project stakeholders, including clients, construction teams, and external consultants, to ensure a cohesive and collaborative work environment
Develop and implement innovative construction techniques and strategies to improve efficiency, reduce costs, and minimize environmental impact.
Sign off on weekly reports from Site Staff.
Reviewing project cashflows/histogram/P&Ls prepared by CMs/PMs/Site Engineers.
Liaising with design team.
Submitting weekly status reports to Managing Director
Procure new business in line with agreed budgets.
Liaising with existing and new clients.
Finalise rates, value engineering options, prelims etc.
on all tenders with Estimating Manager.
Produce support documentation for tenders and prequalification submissions.
Attend client tender review meetings, resolve issues and close out deal.
Review and negotiate client contract terms.
, Requirements:
, 5+ years' experience in similar management role in construction industry
, Qualification or Equivalent in Construction Management, Mechanical Engineering, or similar discipline
, Excellent industry knowledge
, Proven track record of overseeing delivery of large-scale construction projects within budget, specification, and timescale
, Excellent knowledge of EHS requirements within Irish construction sites
, Excellent IT skills and knowledge with quality and safety management systems (ISO)
, Strong people management and leadership skills
, Excellent communication skills
, HVAC or mechanical experience an advantage
Requirements:Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.
Applications submitted without the necessary visa in place will not be considered.
....Read more...
Type: Permanent Location: Mayo, Republic of Ireland
Start: asap
Posted: 2024-11-14 10:52:29
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Operations Manager Position: Operations Manager Location: Reading Pay: £55,000-£65,000 plus benefits and paid enhancements Hours - Full time Contract - Permanent
MediTalent are recruiting for a Operational Pharmacy Manager to work for a leading supplier of aesthetic medical products and devices in Reading.We are looking for a highly experienced Operational Pharmacy Manager to lead Pharmacy Services.
This role is critical in managing the safe and efficient operations of prescription building and query management, ensuring patients receive their correct medication on time and in compliance with our Quality Management System (QMS) and regulatory requirements.Key Responsibilities: , Develop and implement an operational plan for end-to-end prescription management. , Communicate the plan effectively to team members, ensuring clear understanding and engagement. , Promote a culture of continuous improvement through root cause analysis (RCA) and corrective actions. , Implement preventative actions to avoid recurrence of issues. , Monitor key performance indicators and conduct internal audits. , Set performance objectives aligned with business strategy. , Manage recruitment, onboarding, and first-line employee relations matters. , Provide coaching, mentoring, and feedback to drive team performance. , Collaborate with cross-functional teams and external stakeholders to provide expert solutions. , Support NHS client relationship management.The Ideal Candidate will have: , Pharmacy Qualifications & Registration: Must be a registered and qualified Pharmacist as recognized by the GPhC or GRP , Leadership Skills: Proven ability to lead, manage, and inspire teams to deliver exceptional patient care. , Experience in an operational role across large-scale operations, demonstrating effective management and efficiency.Benefits on offer:
Company pension
Annual bonus
23 days holiday plus bank holidays (increasing with service)
Staff discount
Staff social events
Access to Health Assured EAP.
Please apply or for more information please call / text Sam on 07786 825966 ....Read more...
Type: Permanent Location: Reading, England
Salary / Rate: £55000 - £65000 per annum
Posted: 2024-11-14 10:50:57
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Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips.
Our love of exploration and technical expertise help us to provide our clients with invaluable insights.
We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently.
But we're always looking for new talent to take the next step with us.
For bright minds who enjoy meaningful work and want to push our pioneering spirit further.
For individuals who can take the initiative but work well within a team.
The role:
As a Project Manager you will be responsible for pre-planning, execution and co-ordination of operational projects for Geophysical projects.
With assistance from Operations and technical support departments as-well as other service lines and Fugro personnel you will be expected to continually improve project performance.
Your capabilities and experience will assist in maintaining a competitive edge for further development, which can include identification of new methods and technologies to enable cost reductions and efficiency improvements.
There will be opportunities to be involved in all aspects of mentoring and management of offshore teams within the projects you work on.
Project focus will be on offshore survey workscopes, utilising a variety of Fugro assets, including remote solutions.
You will use your excellent verbal and written communication skills to build strong relationships internally as well as externally with our clients, to promote and improve our services.
Who we're looking for:
You are results orientated, well organised and enjoy working in a high pressure environment.
Have previous Project Management experience (or experience within a similar role).
Commercially astute and able to maximise project revenues whilst delivering on our contractual commitments.
You are adept at fostering strong relationships with clients and colleagues with a desire to lead from the front.
Good awareness of the energy sector, and have the ability to communicate with clients at all levels, internal and external, verbally and in written format.
Ability to manage own workload and meet deadlines.
When required, ability to triage priorities to ensure deadlines are met.
Work effectively as an individual and as part of a team, proactively, with a desire to succeed and win business.
Problem solver, with excellent numeracy and attention to detail skills.
What we offer:
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds.
We also offer great opportunities to stretch and develop yourself.
By giving you the freedom to grow faster, we think you'll be able to do what you do best, better.
Which should help us to find fresh ways to get to know the earth better.
We encourage you to be yourself at Fugro.
So bring your energy and enthusiasm, your keen eye and can-do attitude.
But bring your questions and opinions too.
Because to be the world's leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Extensive career & training opportunities
Competitive salary accompanied by an attractive package including contributory pension scheme
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies.
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower.
Their variety of viewpoints, experiences, knowledge and talents give us collective strength.
Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not.
Everybody is to be well-supported and treated fairly.
And everyone must be valued and have their voice heard.
Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro's purpose ‘together create a safe and liveable world' - and to each other.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Aberdeen, Scotland
Posted: 2024-11-14 10:50:41
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Zest Optical are currently supporting an outstanding independent practice in Beaconsfield, Buckhinghamshire to recruit a Dispensing Optician Manager into their team.
The practice is a stand-alone independent with a supportive Optometrist Director on site every day.
He is looking for somebody to support him with both the day-to-day management and forward-planning for the store, allowing him to focus his time in the variety of specialist clinics he offers.
Whether you are a seasoned Manager or looking to take your first step into management, this role will provide plenty to get your teeth into.
Dispensing Optician Manager - Role
Lead on all day-to-day operations, acting as the point of contact for both the team and patients
Support with the continued growth of the practice through effective forward-planning
Responsible for admin duties and communication with reps
Hands-on throughout the patient journey, offering a best-in-class dispensing service
No late evenings or Sundays
Flexi working arrangements can be considered
Dispensing Optician Manager - Requirements
GOC registered Dispensing Optician
Strong belief in high levels of customer service and care
Possess an drive to develop the business and those around you
Hold strong leadership and communication skills
Dispensing Optician Manager - Package
Basic salary up to £42,000
Range of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply' link as soon as possible. ....Read more...
Type: Permanent Location: Beaconsfield, England
Salary / Rate: £35000 - £42000 per annum + Additional Benefits
Posted: 2024-11-14 09:30:03
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Role: Customer Care Manager
Location: Kilkenny
Salary: Negotiable DOE
Our client has grown rapidly into one of Ireland's most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels.
We provide a safe and healthy workplace in a fast-paced, dynamic industry.
Currently recruiting a Customer Care Manager to oversee and lead our customer care team.
This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team.
You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration.
Responsibilities:
Team Management:
Lead and oversee a team of customer service representatives, providing guidance, support, and training as needed.
Foster a positive and motivating work environment, promoting teamwork and individual growth.
Set clear performance goals and regularly evaluate team members' performance, providing constructive feedback and recognition.
Ensure effective staffing, scheduling, and resource allocation to meet customer service objectives.
Customer Relationship Management:
Build and maintain strong relationships with customers and stakeholders, addressing their inquiries, concerns, and feedback in a timely and professional manner.
Develop strategies in line with contractual obligations to enhance customer satisfaction, timely resolutions and retention.
Monitor customer interactions and ensure high-quality service delivery, adhering to company standards and policies.
Collaborate with cross-functional teams, including engineers and the operations team, to fulfill customer requirements and ensure seamless service delivery.
Managing the customer care requirements to ensure customer first culture is delivered across the group
Process Improvement:
Continuously evaluate customer service processes and identify opportunities for improvement.
Implement strategies to streamline operations, enhance efficiency, and optimize customer experience.
Monitor key performance indicators (KPIs) to assess the team's performance and identify areas for improvement.
Develop and implement training programs to enhance the team's skills and knowledge.
Communication and Reporting:
Serve as a point of contact between customers, engineers, and the operations team, facilitating effective communication and information sharing.
Prepare regular reports and presentations on customer service performance, highlighting key metrics, trends, and areas of focus.
Collaborate with senior management to provide strategic insights and recommendations to improve customer service operations.
Requirements:
Proven experience in a similar customer service management role, preferably within the civil industry or related field.
Strong leadership and team management skills, with the ability to motivate and inspire team members.
Highly motivated adaptable individual, working to the highest professional standards and with proven ability to deliver results within an agile team.
Excellent interpersonal and communication skills, both verbal and written.
Sound problem-solving and decision-making abilities, with a customer-focused mindset.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Proficiency in customer service software and tools.
A degree or equivalent qualification in a relevant field is desirable.
MC ....Read more...
Type: Permanent Location: Kilkenny, Republic of Ireland
Start: ASAP
Posted: 2024-11-14 09:12:06
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Client Operations Manager East Midlands Railway
£35,000 Per annum
Are you an experienced Operations Manager with excellent Communications skills?
We are looking for an organized person who is Client & Customer focused.
We are looking for a Client Operations Manager to play a vital part in all client communications by identifying, establishing and maintaining positive business relationships, whilst ensuring operational standards are being achieved and adhered to in line with our individual clients requirements and expectations.
Key Responsibilities:
- Produce operational reviews to allow the analysis of trends and to introduce best practice across the contract
- Ensure specified response times are met, in accordance with contractual and local agreements
- Establish and maintain strong internal and external stakeholder partnership
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Monitor contract performance and implement measures to improve areas of poor performance
- Carry out regular continuous improvement audits of all operational procedures
- Manage and continuously improve the SLA performance of the service provided by APCOA
- Assist and support the client in the examination of pertinent information to determine the accuracy of customer/client complaints
- Establish and maintain Planned Preventative Maintenance (PPM) schedules to ensure all car park equipment is fully maintained and operational
What we are looking :
- Minimum 2 years management experience
- Strong commercial acumen
- Experience of monitoring SLAs
- Excellent interpersonal skills with the ability to build and maintain positive working relationships
- Previous experience communicating professionally with external stakeholders
This role offers a competitive package that rewards performance and encourages growth, supporting you in making a meaningful impact on our clients success.
Why join us:
- A dynamic and collaborative working environment
- Opportunities for professional development
- 25 Days Annual Leave per annum
- Company Pension Scheme
This role offers a rare opportunity to shape the future of Parking and make a measurable impact on client satisfaction and business growth. Youll work in a collaborative environment where innovation is encouraged, and client success is paramount.
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Nottingham,England
Start: 14/11/2024
Salary / Rate: £35,000 per annum
Posted: 2024-11-14 00:13:03
