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We are looking for a talented Senior Machine Learning Engineer to join a new, AI driven project for our client, a global consultant group.
This role is fully remote on a 6 month contract with extensions available.
Role & Responsibilities:
Architect and oversee the entire model lifecycle, from data collection and preprocessing to model deployment and monitoring.
Deploy large-scale neural network models, ensuring they are optimized for performance and scalability.
Develop and orchestrate applications leveraging large language models (LLMs) to solve complex business problems.
Develop and manage GPU clusters to support large-scale machine learning and neural network training.
Collaborate with cross-functional teams, including data scientists, software engineers, and domain experts, to design and implement AI-driven solutions.
Ensure the security and compliance of AI solutions, adhering to industry best practices and regulatory requirements.
Stay current with the latest advancements in AI and machine learning, integrating new techniques and technologies as appropriate.
Skills & Qualifications
Bachelor's or Master's degree in Computer Science, Data Science, or a related field.
Advanced Python and machine learning frameworks (Keras, SciPy, Scikit-learn, TensorFlow, PyTorch, ...) knowledge.
Hands-on experience with one or more cloud computing platforms (Azure - preferred, AWS, GCP)
Strong understanding of the whole ML lifecycle and experience with MLOps/DataOps.
Proven experience in GPU cluster development and management.
Experience with version control, small and regular commits, unit tests, CI/CD, packaging, familiarity with containerization tools such as Docker and Kubernetes.
If you are interested, please contact our consultant for a confidential discussion using the contact details provided or click apply to send an updated copy of your CV.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience.
All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
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Type: Contract Location: Prague, Czech Republic
Start: ASAP
Duration: 6 Months
Posted: 2024-10-10 13:03:57
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Job Title: Fire & Security Project Manager
Location: Carlow (Leinster)
Salary: DOE
Our client, who is a leading provider of electrical, fire & security systems, is seeking a proficient Project Manager to join their team.
As a Project Manager, you will play a pivotal role in overseeing end-to-end project management for a range of medium to large-value contracts, from initial award through to final handover.
Your expertise will be crucial in ensuring the successful execution of projects while maintaining the highest standards of quality, safety, and client satisfaction.
Key Responsibilities:
End-to-End Project Management: Oversee all aspects of project execution, from initial contract award to final handover, ensuring that projects are completed on time and within budget.
Pre-Tender Activities: Attend surveys and pre-tender meetings, relay essential information to the tendering manager for accurate pricing and proposal preparation.
Project Planning and Value Engineering: Develop project plans and implement value engineering strategies to optimise project efficiency and cost-effectiveness.
Budget, Scope, and Program Management: Manage project budgets, scopes, and timelines, ensuring alignment with client expectations and organisational goals.
Project Procurement: Oversee the procurement of materials and labour necessary for project execution.
Health and Safety Compliance: Compile Health & Safety documentation and ensure that project staff adhere to safety regulations.
On-Site Presence: Attend on-site project meetings as needed to monitor progress and address issues promptly.
Compliance with Standards: Ensure that all project work is in compliance with relevant national standards and industry best practices.
Sub-Contractor Management: Effectively manage subcontractors to ensure they meet project requirements and quality standards.
In-House Software Management: Oversee the management of in-house software systems for engineer schedules, job reports, project cost tracking, and other relevant functions.
Attention to Detail: Maintain a strong focus on detail, ensuring accuracy in customer-facing documentation and on-site work practices.
Organizational and Communication Skills: Utilise excellent organisational and communication skills to coordinate project activities, resolve issues, and foster effective teamwork.
Financial Management: Manage payment applications, invoicing, and capture project variations appropriately to maintain financial control.
Client Relationship Management: Build and nurture strong, long-lasting client relationships, addressing client concerns and ensuring satisfaction.
Senior Management Reporting: Provide regular project progress updates to senior management and escalate client issues as necessary.
Qualifications and Skills:
Proven experience in project management, preferably in the electronic systems industry.
Strong organisational, problem-solving, and communication skills.
Proficiency in project management tools and software.
Knowledge of Health & Safety regulations and standards.
Exceptional attention to detail and a commitment to quality.
Ability to manage multiple projects simultaneously.
Customer-centric approach and relationship-building skills.
Bachelor's degree in a related field is a plus.
If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence.
AC
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Type: Permanent Location: Carlow, Republic of Ireland
Start: asap
Posted: 2024-10-09 16:18:23
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AV Event Technician
Your area of responsibility:
Working in some of the best venues and hotels in Manchester you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions.
Equipment Operation
Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event
Drive Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section.
Troubleshoot technical issues and resolve problems quickly as they arise.
Do the Right Thing - Complies with all Company security and safety measures.
Adhere to health and safety regulations and wear appropriate PPE.
Report all health and safety issues to the HSE Manager or Project Manager onsite.
At times the technicians will work as part of a team on larger scale projects.
Customer Service
Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers.
Values People - Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/venue/client relationship.
Technical Ability
Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Handles equipment challenges and changes in a timely and professional manner.
Systems Knowledge
Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
See the Bigger Picture - Increases revenue by utilising floor up-selling techniques.
Works with clients to finalise invoices.
What you bring with you:
Previous experience within the Service and Hospitality industry would be preferable.
Previous experience in AV / Live events would be preferred
Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.
....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Posted: 2024-10-08 13:35:57
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Holt Executive are partnered with a global aerospace and defence technology innovator who provide highly advanced defence and commercial technologies to aerospace, aviation, land and sea, delivering solutions that meet global customers mission-critical needs.
Our partner require Software Engineers to join the Cyber and Intelligence team, working from their site in either Tewkesbury or Fleet.
The Cyber and Intelligence team works closely with UK Government and Security Agencies primarily in the areas of crypto/cyber security, electronic warfare, counter drone capabilities and situation awareness.
They are recruiting Software Engineers at multiple levels, so if you are a Software Engineering professional with expertise in one or more of the following areas/languages, please do get in touch.
Flexible, condensed or reduced working hours available, i.e.
4-day condensed working week, 9-day fortnights, 12pm finish every Friday, etc.
Due to the nature of the business, applicants hold or be eligible to obtain UK security clearance.
Experience required by the Software Engineer:
- Solid experience of object orientated design and implementation principles (OOD, OOP)
- Previous Software Engineering experience in one or more of the languages listed below.
- Lifecycle experience some or all of planning, requirements, architecture, design, implementation, unit test, integration test, release, associated reviews.
- Ability to solve complex problems autonomously or as part of a team.
- Track record of producing reliable, robust, intuitive, maintainable software.
- Demonstrated ability to document, plan and execute assigned work in line with schedule and budget.
- Demonstrated ability to document, plan and manage software team activities (desirable).
- Experience of setting up, monitoring and reporting appropriate metrics throughout the software project lifecycle (desirable).
- Coaching and mentoring experience (desirable).
Tech Stack:
Strongly Desirable:
- C++
- Embedded C
Desirable:
- Python
- C#
- Rust
- Linux development environment experience
- Containerisation
- Configuration / change control, e.g.
GitLab
Beneficial:
- Java
- React / Angular, etc
- Dev(Sec)Ops experience
- Agile / Kanban awareness
Benefits:
- £3,000 to £6,000 DV Annual Bonus (please note this level of clearance isnt essential for this role).
- Flexible, condensed or reduced working hours available, i.e.
4-day condensed working week, 9-day fortnights,12pm finish every Friday, etc.
- 25 days holiday per year (plus bank holidays), increasing with long service.
- Private medical insurance (plus optional family cover).
- Pension scheme of up to 7% employer contribution.
- Life Assurance 4x salary (flexible up to 10x)
- Group income protection.
- Flexible opt-in extras such as a health care, dental insurance, gym membership, critical illness cover and cycle to work scheme.
- Employee assistance program providing mental health and wellbeing support.
- Professional registration with the IET.
Security Clearance Requirements:
Due to the nature of the business, applicants hold or be eligible to obtain UK security clearance.
If your skills and experience match this Software Engineer opportunity, we encourage you to apply by sending your CV now! ....Read more...
Type: Permanent Location: Fleet,England
Start: 07/10/2024
Salary / Rate: Competitive
Posted: 2024-10-07 14:09:30
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Do you have a passion for technology and ensuring quality?
Holt Executive is seeking an Electronics Test Engineer to join their innovative partner company, a leader in electro-optics design and manufacturing.
This company offers an exciting opportunity to contribute to cutting-edge projects in a dynamic environment.
The successful Electronics Test Engineer will be responsible for ensuring the quality and functionality of electro-optical-mechanical products across all stages of development.
Key Responsibilities for the Electronics Test Engineer:
- Conduct Factory Acceptance Tests using standard workshop equipment, including power supplies, digital multimeters, and oscilloscopes.
- Assist in developing test procedures and FAT documentation.
- Troubleshoot and fault-find on electromechanical equipment.
- Communicate effectively with both technical and non-technical team members.
- Adhere to company procedures, policies, and objectives.
- Always follow health and safety regulations and guidelines.
- Comply with procedures as outlined in the Quality Manual.
- Maintain accurate and up-to-date documentation in line with ISO 9001 standards.
- Help keep the office and workshop clean and organised, ensuring good project housekeeping.
- Actively participate in continuous improvement initiatives.
- Provide support to field service operations as needed.
Key Skills & Experience Required by the Electronics Test Engineer:
Essential -
- Excellent knowledge of manual testing of electrical and electro-mechanical systems.
- Ability to write comprehensive test plans and factory acceptance tests for new product launches.
- Able to read complex technical drawings, wiring diagrams and PCB schematics.
- Will be able to support production and quality activities when required.
- ONC or equivalent in Electronics Engineering
- Experience with manual testing and integration.
- Computer Literate and competent with using Microsoft Word and Excel packages.
Desirable -
- PCB testing and fault-finding experience
- Good knowledge of digital cameras and video protocols.
- Knowledge of automated test software.
- PLC programming.
- Experience in CAD packages.
- Experience in communication protocols.
- Understanding of networking and network infrastructure.
Company Benefits:
- 37.5 hour working week.
- Lunchtime finishes on a Friday.
- 28 days annual leave.
- Christmas closure.
- Group pension plan matched contributions up to 5%.
- Income protection scheme and Employee Assistance Programme.
- Employee Help@Hand service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service and physiotherapy consultations.
- Life assurance policy, including bereavement counselling and probate helpline.
- Company shares incentive plan and save-as-you-earn scheme.
- Group electric vehicle salary sacrifice scheme.
Security Clearance Requirements:
Due to the nature of our business, our staff need to be able to obtain UK Security Clearance as a mandated requirement.
Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.
If your skills and experience match this Electronics Test Engineer opportunity, we encourage you to apply now! ....Read more...
Type: Permanent Location: West Sussex,England
Start: 07/10/2024
Salary / Rate: £30000 - £40000 per annum, Benefits: Comprehensive benefits package
Posted: 2024-10-07 14:03:52
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Do you have a passion for technology and ensuring quality?
Holt Executive is seeking an Electronics Test Engineer to join their innovative partner company, a leader in electro-optics design and manufacturing.
This company offers an exciting opportunity to contribute to cutting-edge projects in a dynamic environment.
The successful Electronics Test Engineer will be responsible for ensuring the quality and functionality of electro-optical-mechanical products across all stages of development.
Key Responsibilities for the Electronics Test Engineer:
- Conduct Factory Acceptance Tests using standard workshop equipment, including power supplies, digital multimeters, and oscilloscopes.
- Assist in developing test procedures and FAT documentation.
- Troubleshoot and fault-find on electromechanical equipment.
- Communicate effectively with both technical and non-technical team members.
- Adhere to company procedures, policies, and objectives.
- Always follow health and safety regulations and guidelines.
- Comply with procedures as outlined in the Quality Manual.
- Maintain accurate and up-to-date documentation in line with ISO 9001 standards.
- Help keep the office and workshop clean and organised, ensuring good project housekeeping.
- Actively participate in continuous improvement initiatives.
- Provide support to field service operations as needed.
Key Skills & Experience Required by the Electronics Test Engineer:
Essential -
- Excellent knowledge of manual testing of electrical and electro-mechanical systems.
- Ability to write comprehensive test plans and factory acceptance tests for new product launches.
- Able to read complex technical drawings, wiring diagrams and PCB schematics.
- Will be able to support production and quality activities when required.
- ONC or equivalent in Electronics Engineering
- Experience with manual testing and integration.
- Computer Literate and competent with using Microsoft Word and Excel packages.
Desirable -
- PCB testing and fault-finding experience
- Good knowledge of digital cameras and video protocols.
- Knowledge of automated test software.
- PLC programming.
- Experience in CAD packages.
- Experience in communication protocols.
- Understanding of networking and network infrastructure.
Company Benefits:
- 37.5 hour working week.
- Lunchtime finishes on a Friday.
- 28 days annual leave.
- Christmas closure.
- Group pension plan matched contributions up to 5%.
- Income protection scheme and Employee Assistance Programme.
- Employee Help@Hand service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service and physiotherapy consultations.
- Life assurance policy, including bereavement counselling and probate helpline.
- Company shares incentive plan and save-as-you-earn scheme.
- Group electric vehicle salary sacrifice scheme.
Security Clearance Requirements:
Due to the nature of our business, our staff need to be able to obtain UK Security Clearance as a mandated requirement.
Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.
If your skills and experience match this Electronics Test Engineer opportunity, we encourage you to apply now! ....Read more...
Type: Permanent Location: West Sussex,England
Start: 07/10/2024
Salary / Rate: £30000 - £40000 per annum, Benefits: Comprehensive benefits package
Posted: 2024-10-07 13:53:53
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Holt Executive are currently partnered with a global leader in Space and Satellite sustainability, a dynamic and rapidly growing technology innovator who are making hugely positive contributions to the growing problem of orbital space debris.
They require a Senior Flight Dynamics Engineer to be involved in critical missions, involving complex manoeuvres, approaching, and docking satellites and avoiding debris.
The appointee will experience a range of orbital environments and scenarios as the company perform not only the standard operational lifecycle but also rendezvous, docking and separation activities.
The role will include the design, development, testing and operations of the complete Flight Dynamics suite.
The company offer hybrid working and flexible hours, and you will join a team of highly talented engineers working on cutting-edge technology, in their office and cleanroom facility in Oxford.
Responsibilities for the Senior Flight Dynamics Engineer:
- Define flight dynamics requirements.
- Participate in the design of the Flight Dynamics Systems.
- Develop algorithms and software for specific FDS modules.
- Be responsible for SSA processes: conjunction warning assessment, and collision avoidance planning, execution and evaluation.
- Plan, support the execution of and evaluate the performance of, spacecraft orbital and attitude manoeuvres.
- Support the design of the Ground Segment Concept of operations.
- Perform required mission and system analysis studies, preparation of technical notes and attendance at technical meetings.
- Perform routine and critical real-time operations.
- Participate in 24/7 shifts (for mission phases) and on-call rotations, such that safe and efficient operations are ensured on a 24/7 basis.
Skills & Experience required by the Senior Flight Dynamics Engineer:
- Right to work in the UK and eligible for a Security Clearance application (Mandatory).
- University degree in aeronautics, computer science, software engineering, mathematics or relevant science discipline.
- 5+ years commercial Space flight dynamics experience.
- Experience in using simulation software MATLAB or similar.
- Experience with Mission Analysis & requirements definition.
Benefits:
- Competitive base salary
- Opportunity to work with a highly talented international team working on cutting-edge technology
- Flexible working around core hours
- Hybrid working available (dependent on individual role requirements)
- 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday
- Life insurance and long-term sick pay
- Private healthcare (taxable benefit)
If your skills and experience match this Senior Flight Dynamics Engineer opportunity, we encourage you to apply now! ....Read more...
Type: Permanent Location: Oxford,England
Start: 07/10/2024
Salary / Rate: £60000 - £90000 per annum, Benefits: Hybrid & Flexible Working, Private Healthcare, etc.
Posted: 2024-10-07 13:48:53
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Senior Infrastructure Engineer
Leading construction engineering business located in Central London seeking a Senior Infrastructure Engineer to assist with multiple ongoing projects.
They're are a well-established, several-hundred-million turnover organisation undergoing significant growth and change.
As such, you'll be involved in a wide variety business-critical projects from early stages through to completion.
Reporting into the IT Manager, you will oversee core infrastructure and networking and will work closely with managed service providers where necessary, to ensure seamless operations and business continuity whilst taking a lead on regular new-site set-ups.
While initially a 3 month term, the contract is highly likely to extend.
Key Responsibilities: , Lead and manage office and site networks, aligning with business strategy , Act as an escalation point for the Service Desk Team , Set up and configure Local Area Networks (LANs), including hardware deployment and support , Coordinate with third-party MSPs for network and infrastructure management , Manage firewall operations and connectivity with ISPs , Oversee network IP addressing and VPN setups , Support business continuity through proactive incident management , Rapid deployment of site connectivity solutions, including 4G routers , Monitor network health and performance, ensuring high availability and resilience , Maintain inventory and configuration records for infrastructure and software , Collaborate with the Security Operations Centre (SOC) on network security , Support software licensing and upgrades , Support data privacy and security audits , Provide technical support and mentoring , Maintain server rooms and ensure operational efficiency , Develop and implement business processes and documentation Requirements: , Strong knowledge of Azure infrastructure management , Strong in network protocols (TCP/IP, DHCP, DNS, etc.) , Experience with FortiGate Firewalls and Windows Operating Systems , Familiarity with WAN, LAN, VPN, and wireless networks.
Note; a CCNA is highly desirable.
, Possess excellent communication skills with a proactive and self-motivated approach
Duration: 3 month Rate: £550 - £600 p/d IR35 Status: Determined as Inside of IR35
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Type: Contract Location: City of London, England
Start: ASAP
Duration: 3 months
Salary / Rate: £550 - £600 per day + inside IR35
Posted: 2024-10-07 11:47:04
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C++ Software Engineer
12 Month Contract
A fantastic opportunity has arisen in Bristol for a C++ Software Engineer in the defence and aerospace industry.
You will be working in a team to develop solutions for the next generation of Air Defence Systems.
Responsibilities: This is a very hands-on role and requires the continued design and development of Command and Control architectures, and the instantiations for future products.
Skillset/experience required:
A strong background in software engineering, its realisation and system wide impact.
Experience of working in C++
Collaborative, open approach to development and have the ability to work well in a team and maintain momentum during development.
Experience of working across the entire software development process from engaging with requirement authorities to automated target integration and proving, supported with effective documentation
Experience of new tools, techniques and approaches that might enable us to evolve our processes to improve our efficiency and sustainability
Experience in other languages such as Ada, QT
Knowledge of DDS middleware and Real Time Operating Systems
Knowledge of standards such as DefStan 00-55, DO-178C or IEC61508 and restricted coding standards such as MISRA C++
Must eligible for UK Security Clearance
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Type: Contract Location: Bristol, England
Start: 02/12/2024
Duration: 12 Months
Salary / Rate: £60 - £65 per hour
Posted: 2024-10-07 11:22:24
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Security Software Engineer - Zurich, Switzerland
(Tech stack: Architecture, Implementation, Azure Tenant Configuration, Defender Products (Defender for Endpoint, Defender for Identity, Defender for Office 365, Defender for Cloud), Sentinel Configuration and Automation, Infrastructure as a Service (Firewall, VPN, WAF, Load Balancer, etc.), Logic App Automation in Microsoft Azure Environment, AWS, Incident Analysis using Microsoft Security Tools, Customer and Internal Employee Training Support, Security Reference Architecture Design, CSA, ISO 27001/2, ISO 27017, ISO 27018, or NIST Cyber Security Framework Knowledge and Practical Experience, SIEM (Splunk, MS Sentinel), Log Management, Vulnerability Management, Incident Response, Security Monitoring, Penetration Testing, Linux Security, Threat Intelligence Analysis, Cloud Security Architecture, Network Security Protocols and Technologies, Secure DevOps Practices, Cryptography and Key Management, Secure Software Development Lifecycle (SDLC), Identity and Access Management (IAM) Solutions, Data Loss Prevention (DLP) Technologies, Incident Response Plan Development and Execution.
We have several fantastic new roles for Security Software Engineer to join an ambitious Financial Investment company.
This is your chance to work with the sharpest minds in private wealth management and financial software development.
Our client's latest product release has changed the way people view private wealth management and allowed them to provide their clients with an individualised, scalable asset management framework that is unrivalled in today's market place.
Our client is looking for passionate Security Software Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Architecture, Implementation, Azure Tenant Configuration, Defender Products (Defender for Endpoint, Defender for Identity, Defender for Office 365, Defender for Cloud), Sentinel Configuration and Automation, Infrastructure as a Service (Firewall, VPN, WAF, Load Balancer, etc.), Logic App Automation in Microsoft Azure Environment, Incident Analysis using Microsoft Security Tools, Customer and Internal Employee Training Support, Security Reference Architecture Design, CSA, ISO 27001/2, ISO 27017, ISO 27018, or NIST Cyber Security Framework Knowledge and Practical Experience, SIEM (Splunk, MS Sentinel), Log Management, Vulnerability Management, Incident Response, Security Monitoring, Penetration Testing, Linux Security, Threat Intelligence Analysis, Cloud Security Architecture, Network Security Protocols and Technologies, Secure DevOps Practices, Cryptography and Key Management, Secure Software Development Lifecycle (SDLC), Identity and Access Management (IAM) Solutions, Data Loss Prevention (DLP) Technologies, Incident Response Plan Development and Execution.
This is your opportunity to be part of a new, technically challenging project and to be involved in the creation of a new application from scratch.
All Security Software Engineer positions come with the following benefits:
Shares in the company.
Pension scheme.
3 hours ‘free time' each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Access to free online yoga classes which take place over lunch or after work.
Location: Zurich, Switzerland/ Hybrid Working
Salary: CHF 100,000 - CHF 140,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/CYBZUR100140 ....Read more...
Type: Permanent Location: Zürich, Switzerland
Start: ASAP
Salary / Rate: Swiss Franc100000 - Swiss Franc140000 per annum + + Bonus + Pension + Benefits
Posted: 2024-10-07 02:01:47
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We are currently seeking a Customer Service Advisor to join a leading national manufacturing business in the Ravensthorpe area of Dewsbury.
What's in it for you as a Customer Service Advisor: - Salary of £24,000 - Full-time permanent position - Hours of work - Monday to Friday 8:30am - 5pm - Hybrid working - opportunity to work 1 day at home after training completed - 10% matched pension - Full access to employee assistance Programme - Access to high-street retail discount platforms - Job security and personal development within a market-leading, international manufacturing organisation.Main duties of the Customer Service Administrator: - Fast, easy and hassle-free provision of information to customers including price, lead-time, order status, product information and alternatives - Perform accurate and efficient order entry, converting the customer's requirements into the ordering software - Close liaison with customers, commercial, production and logistics partners to meet and exceed customer needs - Handle customer complaints and escalate issues as necessary to ensure swift resolution - logging, investigation, resolution and remedial actions - Manage call offs, partial shipments, and back orders until orders are completely fulfilled - Build and maintain product knowledge and develop team resource banks for product, process, customers and FAQs.
Requirements of the Customer Service Advisor: - Previous experience in a customer service or administrative role, preferably in a manufacturing or similar industry - Great interpersonal skills, both written and verbal, with a professional and courteous demeanour - Proactive view to manage and take ownership of order from inception to delivery - Working Knowledge of Windows based IT Systems - Ability to multitask and prioritise tasks in a fast-paced environment - Excellent organisational skills and attention to detail - Flexibility to adapt to changing priorities and responsibilitiesIf interested, please apply now! ....Read more...
Type: Permanent Location: Dewsbury, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum + Excellent Benefits
Posted: 2024-10-04 15:29:14
