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Linking Humans is partnering with a global transformation consultancy operating at the intersection of business strategy, design, and technology.
ServiceNow plays a critical role in enabling enterprise-wide transformation, supporting complex operating models across private and public sector clients.
This is a senior consulting role for an experienced ServiceNow Architect who can operate at both the enterprise and domain level.
You will work closely with senior client stakeholders to define target architectures, shape roadmaps, and ensure ServiceNow is positioned as a core enabler of business transformation.
Role focus:
The role has two primary areas of responsibility:
- Supporting the development of enterprise-scale ServiceNow target architectures and roadmaps for large, complex clients
- Designing ServiceNow domain architectures aligned to wider enterprise transformation programmes
You will operate as a trusted advisor, combining technical authority with strong business and operating model understanding.
Key responsibilities
You will:
- Define ServiceNow architecture, design, and implementation approaches aligned to business strategy
- Architect and govern ServiceNow implementations across ITSM, ITOM, ITBM, and adjacent modules
- Advise clients on ServiceNow and industry best practices, including when to adopt standard capability versus tailoring to specific organisational needs
- Provide architectural leadership to delivery teams, guiding lead developers, process consultants, and project managers
- Design and oversee advanced configuration including workflows, UI components, scripts, security rules, and automation
- Architect MID Server designs supporting Discovery, Service Mapping, Event Management, Orchestration, and cloud integrations
- Contribute to client strategy by identifying optimal combinations of business change and ServiceNow capability
- Champion emerging platform features including Next Experience, UI Builder, Now Assist, and GenAI, shaping future-state operating models
Contribution beyond delivery
In addition to client work, you will have opportunities to contribute to:
- Business development through proposals, RFPs, bids, and client presentations
- Practice development including thought leadership, whitepapers, internal initiatives, and capability growth
- Personal learning and development through training, certifications, and structured career progression
Skills and experience
- Proven experience architecting ServiceNow across multiple service management domains
- Strong understanding of Service Management operating models and enterprise transformation
- ServiceNow Certified System Administrator and/or Certified Implementation Specialist
- Experience with business process modelling frameworks such as BPMN or UML
- Familiarity with Agile, ITIL, and delivery frameworks
- Experience designing architectures in multi-cloud and integrated enterprise environments
- Strong understanding of ServiceNow scripting and customisation capabilities
- Ability to balance standardisation, automation, resilience, and customer experience outcomes
Working environment
You will join a community of senior architects and consultants working across multidisciplinary teams.
The role offers exposure to complex transformation programmes, with the opportunity to shape both client outcomes and internal capability growth.
Hybrid working is embedded as standard.
While you will have a primary office base in the UK, flexibility is required for client assignments, which may occasionally involve short-notice travel.
What you can expect
- High-impact enterprise transformation work
- A strong consulting and architecture community
- Clear progression and investment in professional development
- Flexible benefits aligned to individual circumstances
- A culture that values inclusion, wellbeing, and sustainable delivery ....Read more...
Type: Permanent Location: Birmingham,England
Start: 12/12/2025
Salary / Rate: £60000 - £70000 per annum
Posted: 2025-12-12 11:22:05
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Location: United Kingdom
Security Clearance: (BPSS) Clearance
Employment Type: Permanent
Linking Humans is partnering with a UK-based organisation where ServiceNow underpins Customer Experience, Technology Experience, and Employee Experience at scale.
This role sits firmly between a hands-on developer and an architect and is designed for someone who can build, configure, and integrate across the platform with confidence.
This is a delivery-focused role.
You will be expected to configure, integrate, and troubleshoot ServiceNow applications day to day, working across multiple modules and experience layers.
Role overview
As a ServiceNow Implementation Specialist, you will be responsible for delivering end-to-end ServiceNow capabilities across customer, employee, and technology workflows.
You will work closely with senior consultants and architects while taking ownership of hands-on configuration and integration.
This role requires broad module coverage combined with strong technical depth.
If your experience is limited to a single area of the platform, this role will not be a fit.
Critical capability profile
To be successful in this role, you must be strongest across:
ITSM | CSM | HRSD | ITOM | ITAM | Experience Layer | Integrations
- Lack of exposure to CSM or HRSD will significantly limit effectiveness
- Lack of ITSM, integrations, or UI capability will prevent you from meeting delivery expectations
Essential ServiceNow modules
IT Service Management (ITSM)
This is the technical backbone of the role.
You must be confident in configuring and extending:
- Incident, Request, Change, and Problem Management
- CMDB alignment and service mapping dependencies
- SLAs, approvals, notifications, and service catalogue items
Most Technology Experience delivery will anchor here.
Customer Service Management (CSM)
Absolutely essential.
You will be building customer-facing workflows and experiences, including:
- Customer portals
- Case management
- Omnichannel configurations
- End-to-end customer journey workflows
Hands-on CSM configuration experience is critical.
HR Service Delivery (HRSD)
Core to the Employee Experience focus.
You must be able to design and configure:
- HR case management
- Employee journeys and lifecycle events
- Onboarding and transition workflows
- Employee-facing HR portals
IT Operations Management (ITOM)
Essential at an implementation level.
You should understand and configure:
- Discovery
- Service Mapping
- Event Management
Deep platform engineering knowledge is not required, but you must be able to integrate ITOM with ITSM and operational workflows.
IT Asset Management (ITAM)
Essential for Technology Experience delivery.
You should understand:
- Hardware and Software Asset Management concepts
- Asset lifecycles
- Integration between ITAM, CMDB, ITSM, and procurement
Employee Experience and Workplace Service Delivery
You should be comfortable delivering:
- Workplace Service Delivery
- Employee onboarding and transitions
- Employee-facing service experiences
Essential platform and technical capabilities
You are expected to configure, integrate, and troubleshoot.
- UI Builder and Service Portal
- Next Experience UI configuration
- Flow Designer and workflow automation
- IntegrationHub
- REST and SOAP APIs
- Data migration and data integrity management
- Awareness of Workflow Data Fabric and RaptorDB
Skills and experience
- Proven hands-on experience implementing ServiceNow across multiple modules
- Strong understanding of customer and employee journey design
- Proficiency in JavaScript and ServiceNow scripting fundamentals
- Experience integrating ServiceNow with external systems
- Ability to translate business requirements into working platform configuration
- Strong troubleshooting and problem-solving capability
- Comfortable working across IT, HR, and customer-facing teams
Security requirements
This role requires Baseline Personnel Security Standard (BPSS) clearance.
Additional checks may apply if you have lived outside the UK within the last three years.
Why consider this opportunity
- Broad exposure across the ServiceNow platform
- A genuinely hands-on delivery role with clear expectations
- Work across customer, employee, and technology experience use cases
- Strong investment in learning, certification, and long-term development
- Hybrid-first working with flexibility built into day-to-day delivery
If you are a ServiceNow professional who enjoys hands-on delivery, integration work, and building real-world workflows across the full platform, this role offers a strong next step. ....Read more...
Type: Permanent Location: London,England
Start: 12/12/2025
Salary / Rate: £85000 - £95000 per annum, Benefits: Excellent Benefits Package
Posted: 2025-12-12 10:43:04
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ServiceNow Developer Location: United Kingdom
Security Clearance: SC Eligible
Employment Type: Permanent
Linking Humans is working with a UK-based organisation where ServiceNow sits at the heart of the organisation.
The platform is used to drive meaningful outcomes across customer, employee, and technology experience, not simply as a ticketing tool.
This is a hands-on developer role suited to someone who enjoys building, configuring, and improving ServiceNow applications in live environments.
You will work closely with senior consultants and architects while owning the delivery of high-quality workflows, portals, and integrations.
Role overview
As a ServiceNow Developer, you will be responsible for the design, build, and configuration of ServiceNow capabilities across multiple workflows.
The role focuses on delivering intuitive user experiences, efficient automation, and scalable platform design.
Key responsibilities include:
- Building and customising ServiceNow workflows across customer, employee, and technology experience
- Developing modern user interfaces using ServiceNows experience layer
- Configuring Service Portal and UI Builder to deliver role-based dashboards and portals
- Creating and maintaining integrations with external systems
- Supporting customer journey design through effective workflow and portal configuration
- Collaborating with senior team members and stakeholders across IT, HR, and customer functions
This role is delivery-focused and hands-on, with exposure to enterprise-scale implementations.
The following experience is essential for this role.
IT Service Management (ITSM)
This is the core technical foundation.
You must have hands-on experience building and customising:
- Incident, Request, Change, and Problem Management
- SLAs, approvals, notifications, and flows
- Service catalogue items
- CMDB-aligned processes
Most platform workflows will anchor here.
Customer Service Management (CSM)
This role has a strong customer experience focus.
You must have hands-on experience with:
- Customer portals
- Case management
- Omnichannel experiences
- End-to-end customer journey workflows
HR Service Delivery (HRSD)
Core to the employee experience element of the role.
You should have practical experience delivering:
- HR case management
- Employee lifecycle events
- Onboarding workflows
- Employee and HR portals
Skills and experience
- Proven hands-on experience as a ServiceNow Developer
- Strong understanding of ServiceNow workflows across CX, TX, and EX
- Proficiency in JavaScript and ServiceNow scripting fundamentals
- Experience with Flow Designer, Glide API, and IntegrationHub
- Familiarity with HTML and CSS for portal customisation
- Experience building integrations and end-to-end automated workflows
- Ability to translate business requirements into practical platform configuration
- Strong problem-solving skills and attention to detail
Experience with AI-driven capabilities such as Now Assist or GenAI features is advantageous but not essential.
Security requirements
This role requires eligibility for Security Check (SC) clearance.
Applicants must have resided continuously in the United Kingdom for the past five years and meet standard clearance criteria.
Why consider this opportunity
- ServiceNow is a strategic platform with long-term investment
- Exposure to complex, enterprise-scale environments
- Opportunity to work across customer and employee experience use cases
- Clear development path alongside senior architects and consultants
- Strong emphasis on quality delivery and technical standards
If you are a ServiceNow Developer looking for a role where you can build meaningful workflows, develop your technical depth, and work on impactful programmes, this is a strong opportunity to explore. ....Read more...
Type: Permanent Location: Manchester,England
Start: 12/12/2025
Salary / Rate: Excellent benefits package
Posted: 2025-12-12 10:32:03
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Location: United Kingdom
Security Clearance: SC Eligible
Employment Type: Permanent
Linking Humans is partnering with a leading organisation operating a mature, enterprise-scale ServiceNow environment.
ServiceNow is positioned as a strategic platform supporting customer, employee, and technology experience across the organisation.
This is a senior architect role with accountability across presales, programme leadership, and technical governance.
You will operate as a trusted advisor to senior stakeholders, shaping ServiceNow strategy, defining platform architecture, and ensuring high-quality delivery across complex client environments.
You will take ownership of ServiceNow architecture from early discovery through to implementation, working closely with executive stakeholders, delivery teams, and commercial functions.
The role requires a balance of technical authority, commercial awareness, and strong stakeholder engagement.
Key responsibilities include:
- Leading ServiceNow architecture across multi-module implementations
- Supporting presales activity, including discovery, architecture definition, proposals, and executive presentations
- Acting as the senior architectural authority across ServiceNow engagements
- Advising clients on platform strategy, roadmap planning, and value realisation
- Providing architectural governance and technical leadership across delivery teams
- Building and maintaining strong relationships across the ServiceNow partner ecosystem
This position is not focused on day-to-day configuration.
It is centred on setting technical direction, assuring quality, and enabling successful outcomes.
The following capabilities are essential for this role.
IT Service Management (ITSM)
Strong experience across Incident, Problem, Change, Request Management, CMDB alignment, service levels, and ITIL best practice.
This forms the foundation of most client engagements.
Customer Service Management (CSM)
Demonstrated experience designing end-to-end customer journeys, omnichannel case management, integrations, and Customer experience-focused value propositions.
HR Service Delivery (HRSD)
Proven capability in architecting HR case management, employee journeys, lifecycle events, and aligning HR processes to broader employee experience strategies.
Employee Service Center
Clear understanding of how the Employee Service Center operates as the unified entry point for employee services across IT, HR, Facilities, and shared services.
Case and Knowledge Management
Strong knowledge of knowledge architecture, deflection strategies, operational metrics, and continuous improvement across HRSD and CSM.
Performance Analytics
Ability to design and present meaningful dashboards, KPIs, and executive-level insight that demonstrate platform value, performance, and ROI.
Platform fundamentals
You must be technically authoritative across:
- Flow Designer and workflow automation
- Integrations and data migration
- Scripting fundamentals to guide teams and challenge designs
- Security, roles, and ServiceNow data model principles
Hands-on configuration is not required on a daily basis; technical credibility and architectural leadership are essential.
Skills and experience
- Proven experience as a ServiceNow Architect or senior consulting lead
- Strong background working with enterprise clients and complex stakeholder groups
- Ability to communicate technical concepts clearly to non-technical audiences, including executive leadership
- Experience supporting sales cycles, presales workshops, and complex proposals
- Strong analytical and problem-solving capability
- Understanding of change management, adoption, and organisational impact
Security requirements
This role requires eligibility for Security Check (SC) clearance.
Applicants must have resided continuously in the United Kingdom for the last five years and meet standard clearance criteria.
Why consider this opportunity
- ServiceNow is a core strategic platform with long-term investment
- Exposure to complex, high-profile transformation programmes
- Clear opportunity to influence platform strategy and delivery outcomes
- Strong commitment to professional development and career progression
....Read more...
Type: Permanent Location: London,England
Start: 12/12/2025
Salary / Rate: AED95000 - AED110000 per annum
Posted: 2025-12-12 10:10:08
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ð¤ ServiceNow Business Consultant
ð Netherlands | ð³ð± Hybrid (Client Visits + 1 Day/Wk Amsterdam Office)
ð¼ Permanent | ð° 8,000 per month depending on experience + Bonus & Benefits
Im supporting a fast-growing, specialist consultancy in the Netherlands looking for an experienced ServiceNow Business Consultant to join their team.
This role is ideal for someone who knows ServiceNow beyond ITSM, someone who can advise clients, map processes, and shape platform strategy across areas like CSM, GRC, and Agentic AI.
You'll guide customers on best-practice, explore platform capabilities, and help drive digital transformation programmes with the chance to work closely with their brand-new Automation & AI division.
Ideal experience includes:
â
5+ years hands-on ServiceNow experience
â
Strong consulting background
â
Ability to translate business needs into platform solutions
â
Knowledge across ServiceNow modules
â
Fluent Dutch & English (or VERY motivated to learn Dutch fast)
â
Right to Work in the Netherlands
Whats on offer:
⨠7k8k monthly salary (level dependent)
⨠salary holiday allowance
⨠Car allowance
⨠Standard holiday entitlement
⨠Annual bonus
Why this team?
ð± Small but rapidly growing consultancy
ð¤ Leading the way in Agentic AI & automation in NL
ð International, diverse team
ð High pipeline, high growth, entrepreneurial environment
ð¤ Freedom to bring ideas and shape your role
ð³ð± Proud Dutch culture, preserving Dutch language in business
If you want to help shape the next wave of ServiceNow & AI transformation in a modern, ambitious, and close-knit consultancy, this is the one.
ð Interested? Apply with your CV. ....Read more...
Type: Permanent Location: Amsterdam,Netherlands
Start: 10/12/2025
Salary / Rate: extensive benefits package
Posted: 2025-12-10 14:21:15
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ð ï¸ ServiceNow Technical Consultant
ð Netherlands | ð³ð± Hybrid (Client Visits + 1 Day/Wk Amsterdam Office)
ð¼ Permanent | ð° up 8,000 per month depending on experience + Bonus & Benefits
Im working with a rapidly growing specialist consultancy in the Netherlands looking for a ServiceNow Technical Consultant to join their team.
This is a hands-on technical role where you'll design, develop, and implement ServiceNow solutions across multiple workflows with strong exposure to CSM, GRC, and Agentic AI projects.
Youll work closely with clients to translate requirements into scalable technical solutions while collaborating with a forward-thinking team building the future of AI-enabled ServiceNow delivery.
Ideal experience includes:
â
5+ years technical ServiceNow experience
â
Strong development & configuration background
â
Skilled in scripting, integrations & custom applications
â
Experience across ServiceNow modules such as: ITSM, CSM, GRC, Automation, and AI a big plus
â
Strong stakeholder collaboration, consultative & solution delivery skills
â
Dutch & English fluency
â
Right to Work in the Netherlands
Whats on offer:
⨠up to 8k monthly salary (experience dependent)
⨠salary holiday allowance
⨠Car allowance
⨠Standard holidays
⨠Bonus (shared team revenue model)
Why join?
ð± Small, growing consultancy
ð¤ Dedicated AI & automation practice, leaders in Agentic AI in NL
ð Diverse, international team
ð Entrepreneurial culture: able to bring your ideas & shape delivery
ð Strong pipeline, high-growth environment
ð³ð± Proud Dutch company, Dutch language & culture embraced
If you're passionate about pushing ServiceNow beyond the traditional enterprise stack and want to work where tech meets innovation and autonomy, this is your chance.
ð Sound like you? Apply with your CV for more details. ....Read more...
Type: Permanent Location: Amsterdam,Netherlands
Start: 10/12/2025
Salary / Rate: extensive benefits package
Posted: 2025-12-10 14:20:06
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Location: UK-Based
Working Model: Hybrid (with occasional client visits)
Clearance: SC Clearance Required
Employment Type: Permanent
A ServiceNow Elite Partner is seeking an experienced ServiceNow Architect to join their team.
This strategic and technical role involves shaping and delivering large-scale ServiceNow solutions across HR, IT, and Customer domains, leading pre-sales engagements, and guiding clients through complex transformation programmes.
The role is suited to someone confident in full-platform architectural design and influencing senior stakeholders.
Ideal Experience
- Strong platform expertise across HRSD, ITSM, ITOM, CSM, and Performance Analytics
- Proven ability to lead architectural design and client delivery
- Experience engaging with C-level stakeholders and translating business objectives into scalable solutions
- Understanding of employee experience and customer journey optimisation
- Hands-on integration experience, including data migration, scripting, and configuration
- Ability to mentor technical teams and contribute to proposals, bids, and pre-sales strategy
- Knowledge of change management and user adoption best practices
- Experience working with ServiceNow partners and aligning to platform roadmap and strategy
Package Up to £110,000 per annum, plus a comprehensive benefits package and performance bonus.
If you are interested in exploring this opportunity further, please apply with your CV. ....Read more...
Type: Permanent Location: London,England
Start: 04/12/2025
Salary / Rate: extensive benefits package
Posted: 2025-12-04 11:10:07
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Location: UK-Based
Employment Type: Permanent
Clearance: SC Clearance (or eligibility) required
Package: Up to £75,000 base salary plus bonus and benefits
Working Model: Hybrid
A consultancy partner is seeking an experienced ServiceNow Consultant/Architect with strong business transformation experience.
You will play a key role in delivering complex, high-impact transformation programmes, shaping architectural direction, and guiding both clients and development teams.
You will lead on designing and delivering enterprise-scale ServiceNow solutions across ITSM, ITOM, ITBM, IRM, and other key workflow areas.
Required Experience
- Experience in ServiceNow business process design and architecture
- Strong development background with deep platform knowledge
- Ability to lead technical design, integrations, and governance
- Understanding of both cloud and on-premises ServiceNow models
- Eligible for SC clearance (UK nationals only, due to client requirements)
If you are ready to take a leading role in driving ServiceNow innovation across major transformation programmes, please apply with your CV to learn more. ....Read more...
Type: Permanent Location: London,England
Start: 04/12/2025
Salary / Rate: extensive benefits package
Posted: 2025-12-04 11:06:04
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A growing digital transformation team is seeking a ServiceNow Developer to support their ServiceNow team.
This role is ideal for someone who wants to build modern workflow applications and front-end experiences that enhance user journeys.
You will collaborate closely with senior architects and cross-functional teams to shape and deliver impactful ServiceNow solutions across HR, IT, and Customer domains, using advanced capabilities such as Gen AI, Now Assist, and Workflow Data Fabric.
Key Experience
- Hands-on development experience within ServiceNow (CSM, ITSM, HRSD, or related areas)
- Strong front-end skills in JavaScript, HTML, and CSS
- Experience building custom dashboards and workflows using UI Builder or Service Portal
- Familiarity with integrations via Flow Designer or IntegrationHub
- Understanding of customer journeys, personalisation, and user experience design
Security Requirements
- Candidates must be UK-based
- Eligibility for SC Clearance is required
- Continuous UK residency for the past 5 years is essential
Package Salary up to £70,000 per annum depending on experience, plus an excellent benefits package.
If you are ready to help develop meaningful and innovative ServiceNow solutions within a supportive environment, please apply with your CV to learn more. ....Read more...
Type: Permanent Location: Manchester,England
Start: 04/12/2025
Salary / Rate: extensive benefits package
Posted: 2025-12-04 10:43:16
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A leading ServiceNow partner in the UK is seeking an experienced ServiceNow specialist to join their ServiceNow team.
This role involves hands-on delivery across CSM and HRSD.
You will work across the full lifecycle, from solution design to implementation, building modern user experiences and integrating with external systems.
Key Responsibilities
- Deliver configuration, development, and implementation across CSM, HRSD, and other Experience workflows.
- Build modern interfaces using the Experience Layer, UI Builder, Service Portal, and Next Experience.
- Integrate ServiceNow with external systems using REST, SOAP, and IntegrationHub.
- Support solution design, pre-sales input, and bid activity within a service provider environment.
- Contribute to optimisation of customer and employee journeys.
Ideal Experience
- Demonstrable background in ServiceNow development and configuration.
- Strong integration experience (REST/SOAP, IntegrationHub).
- Proficiency with UI Builder, Service Portal, and Next Experience.
- Understanding of customer journeys and the employee lifecycle.
- CIS-CSM and CIS-HRSD certifications, with broad module knowledge.
- Experience with Agentic AI/Now Assist (desirable).
- Current SC clearance or eligibility to obtain it.
Package Salary up to £100,000 per annum depending on experience, plus an excellent benefits package including a 5% bonus.
You will be working on a hybrid basis with occasional visit to the office and client site visit.
If youre interested, apply with your CV to learn more. ....Read more...
Type: Permanent Location: Bristol,England
Start: 04/12/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-12-04 10:38:25
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We are supporting a leading ServiceNow partner in Saudi Arabia that is strengthening its pre-sales capability.
They are searching for a senior specialist who can operate at an enterprise level, influence C Suite stakeholders, translate business goals into platform value, and shape the direction of solutions across the region.
You will be the front door to new opportunities.
You will work closely with the local sales team, guide customers through value discovery, shape solution strategy, and align ServiceNow with government and major private sector transformation programmes.
This is not a slide-clicking role.
They want someone who can confidently challenge thinking, ask commercial questions, and lead with insight.
Your background should include:
Enterprise-level ServiceNow pre-sales experience
Strong executive communication
Ability to run discovery, value assessments, demos, and workshops
Broad understanding across workflows (ITSM, ITOM, CSM, SPM, HRSD, SecOps, IRM, etc.)
Arabic language is mandatory
They offer:
Full relocation package
Visa sponsorship
Competitive tax-advantaged salary
High growth environment working on flagship government programmes
If you are currently in the GCC or open to relocating to Saudi Arabia, and you have proven ServiceNow pre-sales experience at an enterprise level, this is a standout opportunity.
If you would like to explore this, reach out and include your CV and availability for a confidential discussion. ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 04/12/2025
Salary / Rate: SAR30000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-12-04 10:24:15
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We are seeking a highly experienced ServiceNow enterprise architect or business consultant to join a leading organisation in Riyadh.
The ideal candidate will have deep ServiceNow product knowledge and a strong record of architecting and delivering enterprise scale solutions.
This role requires fluency in Arabic and the ability to translate complex business requirements into scalable platform designs.
Key Responsibilities:
Lead the design, architecture, and implementation of ServiceNow solutions across the enterprise
Provide expert consultancy across ITSM, ITOM, ITAM, IRM, and other enterprise applications
Work closely with business stakeholders to gather requirements and align platform capability with organisational needs
Develop solution roadmaps, architectural blueprints, and best practice frameworks
Ensure smooth integration of ServiceNow with existing IT landscapes
Mentor and support junior consultants and developers
Drive adoption of ServiceNow best practices and governance models
Requirements:
Fluent in Arabic and English
Proven experience as a ServiceNow enterprise architect or senior business consultant
Strong hands-on knowledge of ServiceNow products and modules
Background in enterprise architecture, solution design, and implementation
Excellent stakeholder management and communication skills
Ability to work independently and drive projects to successful completion
Preferred:
ServiceNow certified architect or relevant certifications
Experience delivering large-scale enterprise programmes in the Middle East
Benefits:
Competitive salary and comprehensive benefits package
Opportunity to support high-profile ServiceNow initiatives
Collaborative and fast-paced work environment in Riyadh
Don't miss out, apply now! ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 04/12/2025
Salary / Rate: SAR25000 - SAR30000 per annum, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-12-04 10:24:14
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We are looking for an experienced ServiceNow project manager to lead and deliver ServiceNow implementation programmes across Saudi Arabia.
The ideal candidate will be fluent in Arabic and bring strong leadership capability, ensuring projects are completed on time, within scope, and to the highest quality standards.
Key Responsibilities:
Lead end-to-end ServiceNow implementation projects from planning through to delivery
Act as the primary point of contact for clients, stakeholders, and internal teams
Manage project scope, timelines, budgets, risks, and resources
Ensure effective communication and coordination across project teams, clients, and third-party vendors
Monitor project progress and produce regular status reports for management and clients
Drive process improvements and apply best practices in ServiceNow project management
Deliver workshops, meetings, and training sessions in Arabic when required
Requirements:
Proven experience managing ServiceNow projects or similar IT service management initiatives
Strong understanding of the ServiceNow platform and its modules
Excellent project management skills across Agile and Waterfall
Fluent Arabic communication along with strong English skills
PMP, Prince2, or similar certification is an advantage
Strong problem-solving, analytical, and stakeholder management skills
Ability to work independently and within a multicultural environment
Benefits:
Competitive salary and performance bonuses
Health insurance and additional benefits, including visa sponsorship and relocation package
Opportunities for professional development and support with ServiceNow certifications ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 04/12/2025
Salary / Rate: SAR35000 - SAR37000 per annum, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-12-04 10:24:13
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A leading ServiceNow partner in Saudi Arabia is growing its technical delivery team and is hiring a senior ITAM specialist to join them in Riyadh.
You will lead complex HAM and SAM projects, shape technical solutions, and put in place governance frameworks that support cost optimisation and licence compliance across major transformation programmes.
You will be the subject matter expert for all ITAM work on the ServiceNow platform.
This is a senior hands-on role for someone who can design, build, configure, challenge assumptions, and guide clients with confidence.
Experience required
Strong hands-on delivery across ServiceNow ITAM (HAM and SAM)
Confident in leading workshops and defining best practices
Solid configuration skills
Good understanding of integrations and data structures
Consulting experience is preferred
What they offer
Full relocation package
Visa sponsorship
Competitive tax-advantaged salary
High-profile transformation programmes in KSA
If you are an experienced ServiceNow ITAM professional and open to relocating to Riyadh, send your CV and availability for a confidential discussion. ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 04/12/2025
Salary / Rate: SAR23000 - SAR25000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-12-04 10:24:10
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We are hiring a senior ServiceNow technical consultant with strong experience in Integrated Risk Management to join a leading organisation in Saudi Arabia.
This is an opportunity to take the lead on IRM implementations, design scalable solutions, and support digital transformation across enterprise risk, compliance, and governance functions.
Key Responsibilities:
Lead the design, development, and configuration of ServiceNow IRM modules
Translate business needs into secure and scalable platform solutions
Build and support technical integrations with third-party systems and enterprise platforms
Provide technical guidance and mentorship to junior consultants
Take part in architecture and design reviews, ensuring alignment with best practice and governance standards
Work closely with stakeholders to deliver high-quality solutions on time
Requirements:
Strong hands-on experience with ServiceNow IRM across Policy, Risk, Compliance, Audit, Vendor Risk, or related modules
Solid technical capability in JavaScript, REST and SOAP APIs, MID Server architecture, and OAuth2 or JWT authentication
Proven background delivering enterprise-scale ServiceNow implementations
Experience with ITSM, ITOM, or CMDB is an advantage
Confident communicator with strong stakeholder management skills
Willing to relocate to Saudi Arabia
What is on Offer:
Visa sponsorship for international candidates
Full relocation package
Medical insurance
Performance-related bonus
Opportunity to work on strategic, high-impact ServiceNow projects across the region
Apply now! ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 04/12/2025
Salary / Rate: SAR23000 - SAR25000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-12-04 10:24:08
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A leading technology services provider in the UAE is expanding its IT operations team and seeking a SolarWinds Implementation Specialist to design, deploy, optimise and support enterprise-grade monitoring solutions across complex environments.
This is a fantastic opportunity to relocate to one of the worlds fastest-growing tech hubs and work on high-impact digital transformation programs.
What You Will Do
- Design, implement and configure SolarWinds Orion platforms, modules and integrations
- Deploy monitoring capabilities including Network Performance Monitor, Server & Application Monitor, Network Traffic Analyzer and related components
- Create and customise dashboards, alerts, reporting metrics and automation rules to enhance service visibility
- Integrate SolarWinds with ITSM, ITOM or other enterprise systems to streamline workflow and data insights
- Conduct performance tuning, upgrades, and optimisation to ensure platform stability and scalability
- Collaborate with network, infrastructure and security teams to understand business requirements and deliver monitoring solutions aligned to operational needs
- Provide technical support, best practice guidance, and user enablement for internal teams
Requirements
- Proven experience implementing and supporting SolarWinds platforms in enterprise environments
- Strong understanding of network, server and application monitoring concepts
- Hands-on knowledge of Orion modules such as NPM, SAM, NTA, IPAM, or similar
- Experience integrating SolarWinds with third-party tools or ITSM platforms
- Ability to analyse monitoring data and produce actionable insights
- Strong communication skills and a proactive technical approach
- Relevant certifications are desirable but not essential
Whats On Offer
- AED 17,000 to AED 23,000 per month (tax-free)
- Full visa sponsorship
- Paid flight for joining
- Medical insurance
- Paid accommodation on arrival
- Annual leave plus public holidays
- End-of-service gratuity in line with UAE labour law
- Career growth in an international technology environment
If youre an experienced SolarWinds specialist looking for a new challenge and the chance to accelerate your career in the Middle East, this role offers an outstanding platform to do so. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 29/11/2025
Salary / Rate: AED17000 - AED23000 per annum, Benefits: Relocation package, visa sponsorship
Posted: 2025-11-29 16:52:04
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A top-tier ServiceNow partner in the UAE is expanding its ITOM capability and searching for an experienced ServiceNow ITOM Developer who can deliver best in class enterprise solutions across Discovery, Service Mapping, Event Management, and Orchestration.
This is a rare opportunity to take your career to an exciting global tech hub, working on complex digital transformation projects with a company that invests heavily in its people, technology stack, and long term innovation roadmap.
What You Will Do
- Develop, configure, and enhance ServiceNow ITOM capabilities including Discovery, Service Mapping, Event Management, and Orchestration
- Integrate ITOM with enterprise ecosystems, CMDB data models, and third party monitoring tools
- Build automated workflows and orchestration solutions to improve operational efficiency
- Design and deploy Service Mapping patterns, probes, and classifiers to enhance service visibility
- Drive platform best practices, implementation standards, and ongoing optimisation
- Collaborate with architects, project managers, and stakeholders to deliver scalable enterprise solutions
What Youll Bring
- Proven development experience in ServiceNow ITOM
- Strong hands-on knowledge of Discovery, Service Mapping, Event Management, and Orchestration
- Solid understanding of CMDB architectures, integrations, and platform configuration
- Ability to work in fast paced enterprise environments and contribute to architectural discussions
- ServiceNow certifications are highly advantageous
Why Abu Dhabi? Abu Dhabi is rapidly becoming one of the most exciting tech destinations globally, offering cutting edge digital initiatives, multicultural teams, tax free income, and a high quality of life.
Relocation and Benefits Package
- Paid flight for employee upon joining
- Medical insurance for employee in Dubai (family coverage in Abu Dhabi)
- 3 months paid accommodation upon arrival
- Full visa sponsorship for employee
- 22 days annual leave plus public holidays
- Bereavement Leave
- Maternity Leave
- Sick Leave
- Gratuity Payment provided upon end of service (mandatory lump sum payment after at least one year of service in the UAE)
If you are passionate about ITOM and want a role where your expertise shapes enterprise operations at scale, this could be the opportunity for you.
Apply now and take your ServiceNow career to the next level in the Middle Easts fastest growing digital market. ....Read more...
Type: Permanent Location: Abu Dhabi,United Arab Emirates
Start: 27/11/2025
Salary / Rate: AED17000 - AED23000 per month, Benefits: Relocation package, visa sponsorship
Posted: 2025-11-27 09:07:07
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A leading ServiceNow partner in Saudi Arabia is expanding and is hiring a ServiceNow Process Architect to support major enterprise transformation programmes.
You will lead process design, map as-is and to-be models, run workshops with senior stakeholders, translate requirements into clear ServiceNow capability, and create governance standards that drive best practice, adoption and value across the platform.
What you will do
Run business process workshops and define future state models
Lead process architecture across ITSM, CSM or HRSD
Align process governance to ITIL and ServiceNow OOTB
Work closely with architects and technical delivery teams
Support roadmap and value realisation across major programmes
Requirements
Strong ServiceNow process design experience
Experience mapping as-is / to-be processes
Strong workshop facilitation and stakeholder engagement
Consulting background preferred
Arabic language skills (written, reading and spoken)
What is offered
Full relocation package
Visa sponsorship
Tax free compensation
Work on major enterprise and government projects in KSA
If you are a ServiceNow Process Architect open to opportunities in Saudi Arabia, please share your CV for a confidential conversation. ....Read more...
Type: Permanent Location: Riyadh,Saudi Arabia
Start: 26/11/2025
Salary / Rate: SAR28000 - SAR33000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-11-26 10:06:03
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A leading ServiceNow partner is expanding its architecture capability and is looking for a strategic and experienced ServiceNow Enterprise Architect to shape large scale digital transformation programmes.
This is a senior, high impact role working directly with C-level stakeholders, helping organisations maximise value from the Now Platform across the enterprise.
The role
You will define the overarching architectural vision and provide end-to-end governance across major ServiceNow implementations.
Youll partner with business leaders to translate strategy into a clear multi-year roadmap, ensure platform alignment, and create design standards that drive consistency, scalability and long-term success.
This is a hands-on strategic role where you will influence direction, challenge assumptions and guide programmes from discovery through to adoption and value realisation.
What you will do
Lead enterprise-level architectural design and roadmap planning across the Now Platform
Align business strategy to ServiceNow capabilities, defining a clear target state architecture
Govern architectural decisions, patterns and standards across multiple teams and workstreams
Partner with senior stakeholders to shape long-term transformation and platform strategy
Guide solution architects and technical teams, ensuring best practice and platform integrity
Oversee integration strategy, data models, CMDB design, automation and cross-platform alignment
Provide thought leadership, innovation and platform optimisation recommendations
Support presales, value discussions and strategic advisory engagements
Ensure solutions meet enterprise security, compliance and architectural principles
What you need
Proven experience operating as a ServiceNow Enterprise Architect or senior cross-platform architect
Deep understanding of the Now Platform across multiple products (ITSM, CSM, ITOM, HRSD, SecOps or others)
Strong background in enterprise architecture frameworks and governance
Ability to design scalable, secure and future-proof ServiceNow architectures
Excellent communication skills with experience engaging C-level stakeholders
Consulting mindset with the ability to drive strategic conversations and influence direction
ServiceNow certifications (CTA, CMA, CIS, CAD) highly desirable
Whats on offer
Excellent salary and benefits
Strategic, high-level ownership and long-term impact
Opportunity to work with enterprise clients and complex global programmes
Career progression into leadership, advisory or platform strategy roles
Support for further certifications and professional development ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 20/11/2025
Salary / Rate: AED28000 - AED33000 per month, Benefits: Relocation package, visa sponsorship
Posted: 2025-11-20 12:31:05
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ðï¸ ServiceNow Architect
ð UK-Wide | ð¼ Permanent | ð¡ï¸ SC Clearance (or eligibility) required
ð° Up to £110k Base + Benefits | Hybrid (13 days on-site)
Im hiring for a ServiceNow Architect to join a leading consultancy delivering complex, high-impact ServiceNow solutions across government and enterprise sectors.
This role is ideal for a hands-on technical expert with strong architecture and design experience, whos comfortable mentoring teams and leading technical delivery.
Key Requirements:
â
Development background with 2+ years in an architecture role
â
Deep knowledge of ServiceNow platform design & best practices
â
Strong in technical documentation, code review & solution governance
â
Comfortable with on-premise vs.
cloud environments
â
Experience with ITOM, ITAM, and IRM is a strong bonus
â
Must be UK national (no dual nationality), and SC cleared or eligible
Youll be working on end-to-end solution design, integrations, technical leadership, and engaging in governance and steering forums.
ð© Ready to take the lead on complex ServiceNow programmes? Get in touch, apply with your CV to learn more. ....Read more...
Type: Permanent Location: London,England
Start: 17/11/2025
Salary / Rate: Competitive salary plus 5% variable and benefits package
Posted: 2025-11-17 12:40:19
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ð» ServiceNow Developer
ð UK-Based | ð¡ï¸ SC Clearance (or eligibility) Required | ð¼ Permanent
ð° Competitive Salary + Excellent Benefits | Hybrid Working
Im hiring for a ServiceNow Developer to join a growing digital transformation team working on next-gen Customer, Technology, and Employee Experience projects.
This role is perfect for someone looking to build modern workflow apps and front-end experiences that truly enhance user journeys.
You'll work closely with senior architects and cross-functional teams to help shape and deliver high-impact ServiceNow solutions across HR, IT, and Customer domains, using cutting-edge tools like Gen AI, Now Assist, and Workflow Data Fabric.
Youll ideally have:
â
Hands-on experience developing with ServiceNow (CSM, ITSM, HRSD, etc.)
â
Good front-end skills: JavaScript, HTML, CSS
â
Experience building custom dashboards & workflows with UI Builder or Service Portal
â
Familiarity with integrations via Flow Designer or IntegrationHub
â
An understanding of customer journeys, personalisation, and user experience design
Security Requirements:
Candidates must be UK-based and eligible for Security Check (SC) clearance.
Continuous UK residency for the last 5 years is required.
ð© Ready to develop creative, meaningful ServiceNow solutions in a supportive and innovative environment? Apply with your CV to learn more! ....Read more...
Type: Permanent Location: London,England
Start: 17/11/2025
Salary / Rate: extensive benefits package
Posted: 2025-11-17 12:40:17
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ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid (clients visits occasionally)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more.
If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package including a 5% bonus.
ð Interested? Lets chat apply with your CV to find out more. ....Read more...
Type: Permanent Location: London,England
Start: 17/11/2025
Salary / Rate: £90000 - £100000 per annum, Benefits: 5% Performance-based Bonus, Private healthcare, and more.
Posted: 2025-11-17 12:40:11
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ð¨ Hiring: ServiceNow Senior Consultant - architecture ð¨
ð UK-Based | ð¼ Permanent | ð¡ï¸ SC Clearance (or eligibility) required
ð° Up to £70k base + bonus and benefits | Hybrid working (13 days on-site typical)
I'm looking for an experienced ServiceNow Architect with business transformation experience to join a top-tier consultancy delivering complex, high-impact transformation projects.
Youll be leading and shaping ServiceNow solutions across ITSM, ITOM, ITBM, IRM and more.
You will be advising clients, mentoring developers, and influencing architectural direction on enterprise-scale programmes.
What you\'ll need to bring:
â
Some ServiceNow business process and architecture experience
â
Strong development background and platform knowledge
â
Confident leading technical design, integrations & governance
â
Familiar with both cloud and on-premises ServiceNow models
â
SC clearance (or eligible) UK nationals only due to client requirements
If you're ready to take a lead role in driving ServiceNow innovation across major transformation programmes, Id love to chat.
ð© Apply with your CV to learn more. ....Read more...
Type: Permanent Location: London,England
Start: 17/11/2025
Salary / Rate: extensive benefits package
Posted: 2025-11-17 12:40:06
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A leading ServiceNow Partner in the Middle East is expanding its delivery capability and seeking an Arabic-speaking ServiceNow Project Manager to join their team in Dubai.
You will lead complex digital transformation programmes across ITSM, HRSD, ITOM, and other ServiceNow workflows, ensuring delivery excellence, stakeholder engagement, and strong governance throughout every phase of the project lifecycle.
Responsibilities:
- Oversee end-to-end ServiceNow project delivery, from initiation through to go-live
- Define project scope, timelines, and deliverables with clients
- Lead cross-functional teams and ensure projects are delivered on time and within budget
- Manage stakeholder relationships and maintain clear communication throughout
- Drive continuous improvement and adherence to best practices
Requirements:
- Proven track record delivering ServiceNow or enterprise IT transformation projects
- Strong understanding of ServiceNow modules and delivery frameworks
- Fluent in Arabic and English (spoken and written)
- Excellent leadership, communication, and stakeholder management skills
- PMP, Prince2, or Agile certification preferred
Whats on Offer:
- Competitive, tax-free salary
- Full relocation package and visa sponsorship
- Opportunity to work on high-profile projects with leading organisations in the region
- Join a dynamic and growing ServiceNow Centre of Excellence in Dubai
Apply now to take the next step in your ServiceNow career and play a key role in driving transformation across the Middle East. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 11/11/2025
Salary / Rate: AED30000 - AED36000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-11-11 19:05:05
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A leading digital transformation group in the UAE is expanding and is hiring a senior ServiceNow Product and Solutions Architect to join their Dubai HQ.
This is a senior strategic role.
You will define product capability, shape solution architecture, and translate business outcomes into ServiceNow enabled roadmaps for major enterprise customers.
You will work with C level, delivery leads, and engineering to turn strategic requirements into scaleable value and platform adoption.
What you will do
Define solution architecture across ServiceNow workflows
Lead product vision and roadmap for enterprise customers
Build value cases aligned to business goals and outcomes
Work with delivery to ensure quality execution and platform adoption
Advise on best practice, governance, standards and guardrails
Experience needed
Strong hands on ServiceNow architecture experience
Ability to influence and challenge thinking at senior level
Experience working across multiple workflows such as ITOM ITSM HRSD CSM SPM etc
Strong ability to translate business outcomes into platform capability
What is offered
Full relocation to Dubai
Visa sponsorship
Tax free salary
Enterprise scale transformation programmes
If you are a senior ServiceNow architect and open to relocating to Dubai, apply to discuss confidentially. ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 10/11/2025
Salary / Rate: AED28000 - AED35000 per month, Benefits: Relocation package + medical Insurance + Visa Sponsorship
Posted: 2025-11-10 12:36:04
