-
Client Liaison Administrator Full Time Monday Friday - £25,000 per Annum Fixed Term Contract for 9 months minimum
Do you have excellent communications skills?
Are you an organised person?
Are you Client & Customer focussed?
Do you have a UK driving licence?
If YES, then this may be an exciting opportunity for you to join our management team.
As our Client Liaison you will be the bridge between our clients and our management team.
You will be responsible for all client communications, supporting and assisting them and their customers with their enquiries and queries, as well as producing reports for the management team.
Experience within business to business sales or support would be beneficial for this role.
What youll do:
- Dealing with day-to-day client requests via telephone and or email.
- To produce reports and information packs as required and including daily, weekly and monthly revenue reports.
- Assisting the implementation and completing actions/changes related to sites and clients resulting from meetings, communications and complaints.
- Planning and implementing a regular client meeting cycle to gage satisfaction levels.
- Generate new leads from Client meetings and conversations.
- Ensure site information documentation such as site pictures and site maps are maintained and up to date.
- Managing Contract Data base to track contract expiry dates and seek renewals in due time.
- Continually providing/improving customer focused service to the client
- To maintain good communication and consult regularly with the Management team seeking assistance and agreeing on actions to resolve outstanding major issues
What youll bring:
- You will have previous experience communicating professionally with external stakeholders
- You will have excellent customer service skills
- You will have a positive working attitude
- You will have a valid UK driving licence
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: LeighonSea,England
Start: 25/04/2024
Salary / Rate: £25,000
Posted: 2024-04-25 13:03:03
-
Civil Enforcement Officer St Helens - Full Time 40 hours per week - £23,795.20 per annum
Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Are you over 18?
So, what can you expect as a Civil Enforcement Officer (CEO)?
- Youll be helping members of the public by patrolling public streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will be encouraged to provide a high level of all-round customer service, providing the public with useful information and advice.
As you can see being a CEO is an important job, so could this role be for you? One of the main aims of Civil Enforcement Officers, is to reduce pollution and ensure the safety of the local community.
We are looking for:
- Enthusiastic and community-based people with customer service experience
- The ability to communicate confidently with people from all walks of life.
- If you're the kind of person who enjoys being active, the role could be ideal as you'll spend most of your time in the open air.
- Full training, along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves so this is a great place to start your career.
We believe that working for Apcoa is great.
Why? We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- 28 days holiday (incl.
bank holidays) pro rata
- Employee Discount Scheme
40 hours per week any 5 days out of 7
So, what are you waiting for? APPLY NOW and speak to one of our recruitment colleagues to discuss how your skills or experience may suit the role.
APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
....Read more...
Type: Permanent Location: St Helens,England
Start: 25/04/2024
Salary / Rate: £23,795.20 per annum
Posted: 2024-04-25 12:50:02
-
The Role
Customer Service Advisor - Full-Time - 40 Hours per week - Salary: £24,856 per annum or £11.95 per hour.
Based in Uxbridge
Do you want to work in a role where every day is different?
Do you want to learn new skills and be part of a large diverse team?
Would you like to work for the benefit of the local environment?
Is this a role that is of interest to you? if so, then please read further,
What will you do?:
- General administration - opening post, scanning, filing, photocopying, typing, and managing emails.
- Cheque recording and banking.
- Opening and logging correspondence.
- Complete client or management report requests
- Permit administration.
- Upkeep of departmental filing.
- IT fault call logging system.
- Data input, maintenance and reporting using computerised HR system.
What will you bring?:
- The ability to show attention to detail and be precise.
- The demonstration of precise time management skills.
- Be an excellent communicator with customer service skills and technical skills.
- Show a high level of competence with Microsoft Office Programs.
- Be able to prioritise and demonstrate strong organisational skills.
- Be discreet and handle confidential information.
- Record keeping skills
- Demonstrate some degree of presentation skills and of course, be able to multitask.
What is on offer to you:
40 hours per week
£24,856 per annum
Hours Mon- Fri 8.30 to 17.30
Training and Development
Employee Discount Scheme
Pension Scheme
If this sounds like the role for you, please apply now and a member of our recruitment team will be in touch.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
....Read more...
Type: Permanent Location: Uxbridge,England
Start: 25/04/2024
Salary / Rate: £24,856 per annum
Posted: 2024-04-25 12:45:04
-
Client Liaison Administrator Full Time Monday Friday - £25,000 per Annum Fixed Term Contract for 9 months minimum
Do you have excellent communications skills?
Are you an organised person?
Are you Client & Customer focussed?
Do you have a UK driving licence?
If YES, then this may be an exciting opportunity for you to join our management team based in Loughton.
As our Client Liaison you will be the bridge between our clients and our management team.
You will be responsible for all client communications, supporting and assisting them and their customers with their enquiries and queries, as well as producing reports for the management team.
Experience within business to business sales or support would be beneficial for this role.
What youll do:
- Dealing with day-to-day client requests via telephone and or email.
- To produce reports and information packs as required and including daily, weekly and monthly revenue reports.
- Assisting the implementation and completing actions/changes related to sites and clients resulting from meetings, communications and complaints.
- Planning and implementing a regular client meeting cycle to gage satisfaction levels.
- Generate new leads from Client meetings and conversations.
- Ensure site information documentation such as site pictures and site maps are maintained and up to date.
- Manage small-scale site projects such as self-ticketing, residential and small scale site changes.
- Weekly meetings with Customer services to gain in-sight to Client PCN cancellations to feed back to Clients and Operations Manager.
- Managing Contract Data base to track contract expiry dates and seek renewals in due time.
- Continually providing/improving customer focused service to the client
- To maintain good communication and consult regularly with the Management team seeking assistance and agreeing on actions to resolve outstanding major issues
What youll bring:
- You will have previous experience communicating professionally with external stakeholders
- You will have excellent customer service skills
- You will have a positive working attitude
- You will have a valid UK driving licence
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: LeighonSea,England
Start: 25/04/2024
Salary / Rate: £25,000
Posted: 2024-04-25 11:56:03
-
Job Title: Information, Advice and Guidance Advisor
Hours: 35 Hours a week
Type: Temp Ongoing
Location: Barnsley
About the Role:
The company is seeking a highly motivated individual to join their team as an Information Advice and Guidance Specialist.
As an IAG Specialist, you will be responsible for supporting the operational delivery of high-quality, impartial IAG in communities across the borough through the delivery of appropriate community-based information advice and guidance activities and interventions.
Key Responsibilities
Provide support across the company's 3 key phases in preparing adults and young people for work, getting them into work and helping them get on in work.
Deliver appropriate community-based information advice and guidance activities and interventions.
Ensure that all information, advice and guidance provided is impartial, accurate and up-to-date.
Work collaboratively with colleagues and partners to ensure that all support is tailored to meet the individual needs of clients.
Contribute to the development and delivery of training programmes to support the development of staff and partners.
Contribute to the development and implementation of policies and procedures to ensure that all information, advice and guidance provided meets the company's quality standards.
Requirements
Previous experience in providing information, advice and guidance to clients.
A strong understanding of the local labour market and the issues facing job seekers.
Excellent communication and interpersonal skills.
The ability to work effectively as part of a team.
An understanding of the importance of providing impartial, accurate and up-to-date information, advice and guidance.
If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk ....Read more...
Type: Contract Location: Barnsley, England
Start: ASAP
Salary / Rate: Up to £17.42 per hour + Umbrella p/h
Posted: 2024-04-25 11:16:16
-
The Role
School Crossing Patrol Officer - (Lollipop person) -Part-Time - £11.44 per hour.
The school you will be posted at is Churchfields Primary School, Churchfields Rd, Beckenham BR3 4QY
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means you dont have to worry about not being paid during the school holidays!
This role is based outside Crofton Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money? Are you friendly and reliable? Are you willing to work outdoors in all weathers to ensure the safety of families? Do you care about your community and have a little time to spare?
If the answer is yes, then a School Crossing Patrol Officer may be the role for you!
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
- You will ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- You will operate hazard warning signs as appropriate.
- You will control and direct traffic as appropriate.
- You will maintain control over families who are awaiting instructions to cross.
- You will use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- You will frequently assess the risks that come with the crossing site to detect any problems.
- You will report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
....Read more...
Type: Permanent Location: Bromley,England
Start: 25/04/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-04-25 11:01:03
-
Processing Centre Administrator Dingwall - £23,795.20 per annum - 40 hours per week.
Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?
Are you able to work weekends?
If you answered yes, then this may be the opportunity for you!
Here are some of the Responsibilities of the role, but no limited to;
Reviewing CCTV images of cars parked in violation of local site rules.
Validate Penalty Charge Notices (PCNs) including potential fines versus approved user and exemption lists.
Undertake check-ups of vehicle ownership through the DVLA.
Create and post statutory notification letters to members of the public.
Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder.
Scan of inbound post from members of the public.
Interpret enabling legal code of practice.
Be the first line for the management of complaints.
Ensure process to apply Discounts and Exemptions are working correctly.
Monitor payment status of Penalty Charge Notices.
Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments.
Utilise software programs such as Parkway and FGL.
What youll bring:
- Excellent documentation skills.
- The skill to work in an clerical setting.
- Have a keen eye for detail.
- Excellent written and verbal communication skills.
- The talent to learn new subjects and absorb new info.
- Be eager to acquire new knowledge of computer systems.
- The skill to multitask and adapt to change with minimum direction.
- Have experience of working in the parking industry is desirable but by no means essential.
*Full accredited training will be provided to all successful candidates
*
Are you looking to build a career?
There is prospect for progression within the role as it's projected the Processing Centre will grow over the next 12 months and beyond.
We are looking for candidates that are seeking to develop their skills alongside this anticipated growth.
What we offer you,
- £23,795.20 per annum
- 40 hours per week, working pattern is Mon to Fri but one Saturday every month.
- 5.6 weeks annual leave per annum rising to 6.6 weeks with long service
- Pension scheme
- Employee of the month award scheme
- Employee discount
- Award winning Training and Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 25/04/2024
Salary / Rate: £23,795.20
Posted: 2024-04-25 10:57:08
-
Job Title - Customer Services Officer
Location - London NW8
Contract - 12 weeks
Hours - 37
Role summary -
This client is currently seeking a skilled Customer Services Officer to join their team.
The successful candidate will be responsible for managing customer calls, investigating, and resolving complaints, and providing support and advice to customers and colleagues.
The Customer Services Officer will also liaise with housing and repairs colleagues to ensure a timely and high-quality service to residents.
Key Responsibilities:
Receive and manage customer calls.
Raise support tickets to enable tracking and resolution of customer repair, housing, and rent requests.
Investigate and resolve customer complaints.
Provide regular, up to date information, support and advice to C&C customers and colleagues alike.
Liaise with housing and repairs colleagues to ensure a timely and high-quality service to our residents.
Provide support, in any capacity, to Service Hub colleagues.
Administer repairs/housing email inboxes.
Provide admin assistance to the housing allocations department.
Requirements:
Previous experience in a customer service role
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work well under pressure and in a fast-paced environment.
Proficient in Microsoft Office Suite
Ability to work independently and as part of a team.
Experience working in a housing or repairs environment is desirable.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: West End, England
Salary / Rate: Up to £13.02 per hour
Posted: 2024-04-25 09:33:33
-
We are looking for a Customer Service Advisor to join a busy team working onsite in Banbury on a six-month contract basis with full time hours (Monday - Friday).
Your primary focus will be the first point of contact for customers who have questions, concerns or issues with a product or service.
Each day will be different and offer a variety of tasks within the department, therefore you enjoy a role with variety, this could be the role for you!
As Customer Service Advisor, you will be responsible for:
Responding to, and managing, incoming contact from the customers (telephone and email)
Handling daily reports regarding carrier exceptions
Building up knowledge of businesses and product ranges through ongoing product training
Consistently delivering the highest standards and quality of service that retains existing customers and supports the development and growth of new customers
Liaising with suppliers, couriers and internal departments to resolve customer issues
As Customer Service Advisor, the skills you will need:
Excellent attention to detail
Comfortable working in a quieter environment
Highly organised and focused
Excellent standards of attention to detail and accuracy
Worked in a fast-paced team, able to multitask and work well under pressure
Strong organisational skills, and able to manage workloads whilst prioritising
Flexibility to work additional hours to support the team, when needed
What's in it for me?
The salary is £competitive and there are endless other benefits too, such as annual salary reviews, pension, life assurance, eye care vouchers, cycle scheme, free parking and more!
....Read more...
Type: Contract Location: Banbury, England
Start: 24/05/2024
Duration: 6 Months
Salary / Rate: Competitive + excellent benefits
Posted: 2024-04-24 15:19:05
-
Do you thrive in a fast paced and varied role? Have strong organisation skills and ability to build strong customer relationships? As Customer Service Advisor no two days will be the same.
You'll be responsible for ensuring the services provided to customers is second to none; ensuring their orders and requirements are processed accurately and efficiently, whilst managing their expectations along the way.
Want to know more?
What an average day in this role looks like for you as, Customer Service Advisor:
Order processing which will include, inputting data and liaising with other departments in the business to ensure deadlines are met
Customer service will include; general enquiries regarding stock, technical queries, deliveries, invoicing and direct orders
Liaising with Sales Managers or Field Reps in specific areas daily, to ensure the smooth running of their accounts and administration
Managing the control of special orders
Claims and credit processing for customers
Complaint handing and resolution
General Administration duties and housekeeping
You'll need to have/be, as Customer Service Advisor:
A flexible approach to your role, whilst being able to prioritise workloads effectively
Experience of working with high call volumes
Experience in a similar role is a must
Exceptionally organised, whilst being able to work to deadlines
Strong interpersonal skills
A good working knowledge of Microsoft Office applications including; Outlook, Word and Excel
Self-motivated and able to work independently and as part of a bigger team
Thrive from a fast paced and busy environment
What's in it for you?
You'll be part of a fantastic organisation, who promote from within.
They offer training, development and progression as standard.
A starting salary of up to £25,000, free onsite parking, Christmas office closure and the chance to be part of a company who recognise their employees.
Working hours are Monday to Friday between 8:30am to 5:30pm. ....Read more...
Type: Permanent Location: Banbury, England
Start: 22/05/2024
Salary / Rate: £24000.00 - £25000.00 per annum + free parking and great benefits
Posted: 2024-04-24 12:08:49
-
The Role
Notice Processing Officer- Lincoln- 35 hours per week £24,960 per annum or £12 per hour
- Do you have excellent customer service and administrative skills?
- Are you looking for a change in direction?
- Do you want to learn new skills?
We have an opening for a highly focused person to join our Notice Processing team in Lincoln.
You should demonstrate that you have:
- Excellent written and verbal communication skills.
- Willingness to learn a subject from a position of zero knowledge.
- Good IT literacy.
- Strong self-motivational skills to ensure deadlines are met,
- Ability to work collaboratively with colleagues and be a dynamic team member.
So what package is on offer for you?
You will receive £24,960 per annum for 35 hours per week, Monday- Friday 9am-5pm with an hour lunch.
Benefits including Pension, employee discount scheme, 28 days annual leave (includes 8 Bank Holidays).
Ongoing training and growth prospects.
If this sounds like an opening for you then apply now and one of our team will be in touch soon.
As a market trail blazer in the Parking industry, we pride ourselves on offering tailor-made solutions to our clients.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
....Read more...
Type: Permanent Location: Lincoln,England
Start: 24/04/2024
Salary / Rate: £24,960 per annum
Posted: 2024-04-24 10:15:03
-
Civil Enforcement Officer - Southport - Full Time - 40 hours per week - £25,875.20 per annum
Are you a confident and self sufficient person? Could you see yourself working outdoors? Do you have excellent customer service skills?
If so, you could be our next Environmental and Parking enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and securely and issuing tickets to wrongly parked vehicles.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- Enforce local laws to protect the area from litter, dog fouling, various other breaches, and local byelaw violations by issuing notices. You will not have to deal with these issues - only by issuing tickets/notices.
So, could this role be for you?
- You will be dealing with members of the public face to face, so customer service must be something you really enjoy and excel at.
- The skill to connect to different audiences and work as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We are Armed Forces friendly.
We welcome applications from ex-personnel/reservists/veterans/cadet instructors and military spouses/partners.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Southport,England
Start: 23/04/2024
Salary / Rate: £25,875.20 per annum
Posted: 2024-04-23 13:07:02
-
Customer Service Administrators£11.45 p/hMonday – Friday 08:30 – 17:30Alternating Saturdays 08:00 – 12:0042 hours per weekTemporary – to – permanent opportunitySheffield Winsearch UK is currently working with a market leading, automotive distributor to appoint Customer Service Administrators on a temporary to permanent basis.
This position will be an office-based role supporting clients and ensuring customer satisfaction within their specialist aftermarket sector. Due to increased workload, our client is looking for Customer Service Administrators with experience of automotive parts or within B2B.
This role will mainly be handling inbound calls. Customer Service Administrator Benefits (once permanent):
Free parking (from day 1)Company pensionStaff discounts on products and with major retailersBonus when targets are met (from day 1)On site canteen
You will be responsible for:
First point of contact for calls from independent repairers, body shops, auto centers, dealerships and fast fit companies who require additional parts and equipment from all over the UK and IrelandProcess orders that come through from customersCheck stock and advise customers on availabilityArrange delivery with internal fleet or courierComplaints handling
Customer Service Administrator Qualifications and Requirements
Experience of working within the Automotive industry is preferred1 year experience of working in a B2B environmentMS Office particularly MS Excel and OutlookWorking within a targeted environment (calls)Experience of inbound and outbound calls is essential
Customer Service Administrator Winsearch acts as an employment agency for permanent staff.
We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.ComHOur clients and their customers come from diverse backgrounds and so do we.
We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise.
This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union.
Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.
Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.
For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks ....Read more...
Type: Contract Location: Sheffield, South Yorkshire, England
Salary / Rate: £11.45 - 11.45 per hour
Posted: 2024-04-23 12:03:07
-
Mobile Civil Enforcement Officer - Lambeth - Full-Time; 42.5 hours per week - £13.15 per hour | £29,061.50 per annum, PLUS daily mobile allowance.
Looking for moped riders
Location: Streatham.
Do you enjoy working outdoors, helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18 and have a CBT licence?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful information and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- CBT licence
- Good spoken and written English
Full time working hours.
42.5 hours per week.
5 days out of seven.
8.5 hour shifts.
Mon-Sun.
As per rota.
We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch. ....Read more...
Type: Permanent Location: Lambeth,England
Start: 23/04/2024
Salary / Rate: £29,061.50 per annum
Posted: 2024-04-23 11:52:03
-
£26,000 - £28,000 + Full Training + Great BenefitsWarm.
Inquisitive.
Dynamic.
These are the qualities that align with our client's story of customer and employee focussed growth over the last 59 years.
In order to build on this proud history, an exciting new opportunity is now available for a passionate, proactive individual looking for a career not just a job, to join the UK's leading communications provider as they continue to grow.
Our client has been specialists in bringing people and technology together to create change for the better since 1965, transforming the ways that people and technology connect and create value.
With client service excellence forming the backbone of the organisation, a delivery focussed Client Services Coordinator is now required to join an award-winning front-line team as part of a wide-ranging role in which no two days are the same.The successful candidate will be a great communicator, have excellent time management and organisational skills and most importantly, a passion for problem solving.
No previous experience of working within the technology sector is required as all necessary training will be provided to the candidate that can demonstrate the drive to succeed and a passion for continuous professional development.
Once embedded within the supportive, friendly team you'll be provided with all the tools and opportunities required to develop your career into areas including project management, implementation or account management to name just a few.Working closely with the rest of the client fulfilment team you will take ownership of all customer and project orders, maintaining a high level of communication throughout, both externally with customers and internally across departments.
Key Responsibilities
Support and provision of all products sold to both existing and new customers while delivering exceptional customer service
Ensure regular communication with clients while exceeding their expectations
Effectively deliver and communicate the agreed solution for Telephone and Data products.
Maintain relationships with key partners, ensuring a unified service is provided from supplier to client
Ensure constant improvement of the customer experience
Coordinate internal and external resource
Raise Purchase Orders and ordering materials to be sent to customers
Liaise with networks on provisioning orders
Raising or adding all aspects of the project billing to CRM
Skills & Experience
Previous experience in a problem-solving environment with a high interest in technology and innovation.
Strong customer service skills
A positive, can-do attitude
Strong communication skills
Great attention to detail
IT Literate
Decision making skills
Proven problem-solving attitude
The ability to coach others
Ideally, an understanding of project management processes
Regardless of specific industry sector experience, applications are encouraged from individuals with relevant transferrable skills and a naturally deferential approach to commercial customer interactions.This is a fantastic opportunity for an ambitious, engaging Client Services Coordinator to become part of an expanding team offering genuine career development opportunities and great job satisfaction from day one.If you're ready to take on this exciting challenge, we want to hear from you.
In return for your commitment, a competitive, negotiable salary is on offer alongside an impressive employee focussed benefits package designed around you.
Apply now! ....Read more...
Type: Permanent Location: Basingstoke, England
Start: ASAP
Salary / Rate: £26000.00 - £28000.00 per annum + Full Training + Great Benefits!
Posted: 2024-04-23 10:58:41
-
Environmental Enforcement Officer - Hounslow - Full-Time; 42.5 hours per week - £13 per hour / £28,730 per annum
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environment Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
- £13 per hour
- 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 23/04/2024
Salary / Rate: £28,730 per annum.
Posted: 2024-04-23 09:45:04
-
Environmental Enforcement Officer - Harrow - Full-Time; 42.5 hours per week - £13 per hour / £28,730 per annum.
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environment Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
- £13 per hour
- 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Harrow,England
Start: 23/04/2024
Salary / Rate: £28,730 per annum.
Posted: 2024-04-23 09:37:03
-
Environmental Enforcement Officer - Ealing - Full-Time; 42.4 hours per week - £13 per hour / £28,730 per annum.
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environment Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
- £13 per hour
- 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Ealing,England
Start: 23/04/2024
Salary / Rate: £28,730 per annum
Posted: 2024-04-23 09:31:03
-
Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type: 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP
Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience.
This role is central to the seamless management and delivery of the overall complaints & Insight function.
As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement.
As Complaints Officer you will:
The responsibility for the Repairs Service complaints performance ensuring we meet KPI's.
To provide and promote a professional and good quality service to both internal and external customers.
To deal with all Repair Service focused complaints in a professional manner, following them up on completion to ensure customer satisfaction and prevent escalation and negotiating and managing resolutions.
To ensure all complaint responses to Informal, stage 1, 2 and 3 complaints, General Enquiries, MP, Mayoral, Councillor, Premature Ombudsman, Ombudsman, Freedom of Information and Chief Executive Enquiries are provided to the customer within required timescales.
To allocate all Repairs Service related complaints, enquiries and comments.
Review background, complaints history and systems to ensure allocation to Investigating Officer (IO).
Following up where necessary and reporting direct to management/senior management as and when issues arise.
Candidate profile -
Experience of working within a complaint's resolution environment
A wealth of experience about how to delight customers and manage expectations.
A understanding of social housing sector.
A ‘can-do' attitude and solutions-driven, innovative approach that has successfully modernised services.
A desire to engage with customers, teams and stakeholders to champion the service and be a valued member of the team.
Be confident with strong communication skills, and excellent written skills
An understanding of how to manage difficult conversations face to face and by telephone
Experience of carrying out research and presenting written arguments in a concise but compelling way.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Type: Contract Location: City of London, England
Salary / Rate: £13 - £14 per hour
Posted: 2024-04-23 09:08:38
-
AdministratorMonday – Friday 37 hours per week9am – 5pm or 8am – 4pmWakefieldTemporary£12.59 per hour
*YOU MUST BE AVAILABLE FOR AN IMMEDIATE START
* My client is a leading distributor who is currently looking for an administrator to join the team on a temporary basis.
The successful candidate will be joining a team and will be supporting the procurement team.AdministratorA high proportion of the role will be providing support to the buyer and category manager on procurement activities, mainly administrative and housekeeping duties but potentially leading to the creation of further competitions and quotes on behalf of customers.
The role will also involve offering guidance and support to customers enquiring about company solutions including issuing guidance documents, providing administration support, supporting the development of marketing collateral, and helping with a wide range of day-to-day tasks.
Creating and managing filing documentsMonitoring inboxesCreating & Editing documents.General AdministrationUsing the CRM to update.Assisting with procurement practices (training can be provided)Undertake all tactical process & administrative activity to support the Facilities and Waste Management team as required.Support all operational requirements, such as (not exhaustive), supplier performance data capture, collation of customer and supplier data, system housekeeping, administration.Supplier management and management information collection and review including financial and KPI management.Deal with internal and external customers and suppliers as required.Demonstrate the company values & ways of working which support the overall business goals, show initiative rather than wait for tasks or instruction.To conduct further competitions for customers – dealing directly with customers offering support with documentation, managing the process fully and undertaking all steps in the procurement cycle.
Administrator Requirements:
You must have experience working within an Administrator role previously.Use and knowledge of systems.Computer Literate including Microsoft Office Programs i.e.
Outlook, work, and Excel.You must be confident and courteous on the telephone and be able to communicate effectively.Number literate.Work well under pressure.Works well with a team environment.
Winsearch acts as an employment agency for permanent staff.
We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn. Consultant – April Bryan – april.bryan@winsearch.uk ComH Our clients and their customers come from diverse backgrounds and so do we.
We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise.
This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union.
Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.
Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.
For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks ....Read more...
Type: Contract Location: West Yorkshire, England
Salary / Rate: £12.59 - 12.59 per hour
Posted: 2024-04-22 15:01:54
-
Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.
- Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager.
- Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc.
to minimise haulage where possible and advising sales accordingly.
- Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker.
- Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
Type: Permanent Location: Devizes, Wiltshire, England
Salary / Rate: Competitive
Posted: 2024-04-22 10:12:38
-
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
* Create and implement policies and procedures for customer service.
* Establish and convey standards for service.
* Cultivate customer relations through networking.
* Oversee daily operations of the service team.
* Delegate tasks effectively for departmental efficiency.
* Ensure resources for service delivery.
* Review and manage customer complaints.
* Handle escalated service issues.
* Implement strategies for service quality enhancement.
Requirements:
* Previously worked as a Customer Services Manager or in a similar role.
* At least 3 years of experience in a management role.
* Have industry experience.
* Background in customer service and leadership roles.
* Understanding of customer service principles and practices.
* Strong product knowledge.
* Degree in Business Administration or relevant field.
* Skilled in CRM and MS Office.
* Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
....Read more...
Type: Permanent Location: Wokingham, England
Start:
Duration:
Salary / Rate: £46000 - £54000 Per Annum
Posted: 2024-04-21 23:35:03
-
Are you an experienced receptionist looking for a temporary role in a busy environment based in Llanduno? In the receptionist role you will be :
Making outbound telephone courtesy calls reminding customers of their appointments, and cancelling, rescheduling other appointments as well as receiving inbound telephone queriesEnsuring all customer contact is recorded accurately and correctly using bespoke CRM systemsHandling customers dissatisfaction with appropriate levels of empathy and professionalism, escalating when appropriateOther additional duties to support priorities of the Customer Engagement Centre
To be considered for the receptionist role you must have:
Excellent telephone and customer service skillsHigh levels of empathy and a friendly natureGood IT skills including: Word, Excel and OutlookStrong attention to detail and accuracy
This is a temporary role working from the 7th - 10th May and is based in Llandundo.
This role is offering an hourly rate of £11.44 per hour PLUS holiday pay and the working hours are 9am -17:00pm. ....Read more...
Type: Contract Location: LL30 UK, Llandudno, Conwy, Wales
Start: 19 April 2024
Salary / Rate: £11.44 - 11.44 per hour
Posted: 2024-04-19 14:03:22
-
Environmental Enforcement Officer Hillingdon - Full-Time - £23795.20 per annum
Do you have experience of enforcement work? Do you enjoy working outdoors?
Do you like caring for the environment and helping the public?
Do you have excellent customer service skills and enjoy being on the go? Could you be our next Environmental Enforcement Officer?
You will need to be over 18 to apply and having a full clean Driving Licence
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local byelaw violations.
So, what can you expect as an EEO?
Youll be helping members of the public, patrolling streets and upholding environmental conducts.
What will you do?:
- To monitor and enforce within the London Borough of Hillingdon by foot patrol, undertake inquiries and pursue action where appropriate.
- Take action to councillor and public enquiries /complaints regarding local environmental quality and anti-social behaviour.
- To issue Fixed Penalty Notices for offences where appropriate.
- Record witness statements and conduct interviews under caution when required.
- Validate personal details of offenders.
- The preparation of and submission of relevant cases for prosecution.
In conjunction with legal services in presenting cases to court, attending as a witness when required
- Ensure effective and efficient recording of work details and case progression including the use of computer software
- And the building of good working relations with key service areas and other key agencies including the Police.
What will you bring?:
- Experience of enforcement work.
- Experience of carrying out awareness raising/promotional work.
- Knowledge of environmental services such as cleansing and waste collection.
- Have the ability to communicate effectively to different audiences and work as part of a team.
- Be reliable, self-motivated, and capable of dealing with potentially argumentative people/situations.
- Have the ability to develop, implement and follow policies/procedures.
- Be able to deal with complaints and resolve complex issues
Be able to work flexible hours and act as cover for other enforcement staff during periods of absence.
Demonstrate an understanding of Health and Safety and data protection when dealing with confidential matters.
What is on offer to you?:
£22,880 per annum
40 hours per week
Overtime
Bonus
Free Car parking
Training and Development
Pension
· Great supportive team and career prospects
So, what are you waiting for? APPLY NOW
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hillingdon,England
Start: 19/04/2024
Salary / Rate: £23795.20 per annum
Posted: 2024-04-19 13:29:15
-
Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum
Do you have customer service experience?
Are you a good communicator?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?
What will you do?:
- Answering customer enquiries via telephone and email in line with APCOA service level standards.
Specific training in practices will be provided to you.
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
This list is not exhaustive and is subject to variation as the contract requires.
What will you bring?:
- Customer service experience
- A good basic level of education.
- Interpersonal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
Skills, interests, and qualities:
Self motivated with a pro-active nature
Positive behaviours with colleagues and customers.
Excellent problem solving skills.
Punctual and reliable.
Knowledge of excel.
What is on offer to you?:
- 37.5 hours per week
- Full uniform
- Training and development
- Company Pension
- Employee Discount Scheme
- Once monthly free staff lunch
- Free parking
- Income: £22,308
Working hours and conditions:
Monday to Friday 0900-1700.
30-minute lunch break, plus 15-minute morning and afternoon break allowance.
Does this opening sounds like a fit for you?
Apply now and a member of the APCOA recruitment team will be in touch with you.
APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 19/04/2024
Salary / Rate: £22,308 per annum
Posted: 2024-04-19 10:13:03
