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Civil Enforcement Officer - Walsall - Part time - 24 Hours - £11.33 per hour - £14,139.84 per annum
Do you hold a full and clean UK driving licence? This is Essential, please do not apply if you do not
Would you enjoy working outdoors?
Do you have good communication skills?
Do you want to make a difference in your local area?
Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean.
What will your duties be?:
- To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
- To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- To attend when needed judgment hearings to give endorsing information in connection with contested PCNs
- To report all issues and PEN's issued to your supervisor at the end of each shift.
What you will bring:
- Good written and spoken English
- Excellent customer service skills
- A willingness to work outside in all weather conditions
- A smart and professional attitude
You will be working shifts; 3 days out of 7, Monday to Sunday, between 07:00 and 22:00 as per rota.
Our Civil Enforcement Officers are an important part of the local area.
You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
In return for your hard work, we are offering:
20 days annual leave plus 8 bank holidays (P/T With be Pro rata)
Pension scheme
Uniform provided.
Employee of the Month Award scheme
Discount scheme
Credit for loyal worker's scheme
Training prospects
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential. ....Read more...
Type: Permanent Location: Walsall,England
Start: 19/03/2024
Salary / Rate: £14,139.84 per annum
Posted: 2024-03-19 09:17:06
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Civil Enforcement Officer Knowsley - Full Time 40 hours - £10.42 per hour
Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Are you over 18?
So, what can you expect as a Civil Enforcement Officer (CEO)?
- Youll be helping members of the public by patrolling public streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will be encouraged to provide a high level of all-round customer service, providing the public with useful information and advice.
As you can see being a CEO is an important job, so could this role be for you? One of the main aims of Civil Enforcement Officers, is to reduce pollution and ensure the safety of the local community.
We are looking for:
- Enthusiastic and community-based people with customer service experience
- The ability to communicate confidently with people from all walks of life.
- If you're the kind of person who enjoys being active, the role could be ideal as you'll spend most of your time in the open air.
- Full training, along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves so this is a great place to start your career.
We believe that working for Apcoa is great.
Why? We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- 28 days holiday (incl.
bank holidays) pro rata
- Employee Discount Scheme
40 hours per week any 5/7
So, what are you waiting for? APPLY NOW and speak to one of our recruitment colleagues to discuss how your skills or experience may suit the role.
APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
....Read more...
Type: Permanent Location: Knowsley,England
Start: 18/03/2024
Salary / Rate: £10.42 per hour £21673.60 per annum
Posted: 2024-03-18 15:05:05
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Customer Service Agent
Salary: Up to £28,000 per annum + Bonus
Location: Southampton
Contract: Full Time, Permanent
Hours: 37 ½ hours per week.
(Working shifts from 8.00am to 8.00pm Monday to Friday, and Saturday 9.00am to 2.00pm)
Our client, an award-winning fintech business is looking for a Customer Account Manager to join their team in the centre of Southampton.
They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9.
As a Customer Account Manager, you will be directly responsible for the collection of payments, in line with company policies and procedures when customers are both up to date and in arrears.
You will need to work with the customer to understand their financial and personal circumstances in order to build a relationship with them and tailor an affordable, acceptable, and sustainable repayment strategy based on the customer's needs.
You will need strong negotiation skills which are delivered with empathy, as well as the ability to overcome objections.
Main Responsibilities:
Manage existing customer loan accounts on an ongoing basis, proactively identifying potential issues/problems and recommending/implementing solutions.
Liaise with all customers including those up to date, for general maintenance of an account and for the collection/arrangement of outstanding payments.
Maintain the highest quality of customer service through communication and negotiation, using appropriate methods and tools available to facilitate the rehabilitation of customer's accounts
Take ownership and accountability when making business and customer orientated decisions whilst ensuring Treating Customers Fairly principles are maintained and exceeded.
To work with customers and understand their financial and personal circumstances so that a suitable and affordable payment arrangement can be agreed
Support the generation of Management Information and reports
Identifying potential customer vulnerability or potential detriment and acting pro-actively to help
In order to be successful in this Customer Service role, you need to have:
Excellent communication skills
Strong interpersonal and relationship skills
Ability to listen, empathise, negotiate and inspire confidence
Ability to excel under pressure and when working to tight deadlines
Unquestionable integrity
Desirable (but not essential):
Understanding regulations (CCA), money laundering rules, data protection and treating customers fairly.
Proven track record in collections
Financial Services Experience
In return for your hard work and commitment, out client offers fantastic benefits, including:
Pension Scheme
Bonus
Life Cover (4x basic salary)
Cycle to work scheme
Dental scheme
22 days holiday + bank holidays (rising by one day after each completed year of service to up to a total of 25 days per annum)
Perkbox
Career Development
Access to free GP and counselling support services
Various social events
So if you are looking for a fantastic company where you can grow and develop your career within financial services, APPLY TODAY!
....Read more...
Type: Permanent Location: Southampton, England
Start: ASAP
Duration: Permanent
Salary / Rate: £23400 - £28000 per annum + excellent benefits
Posted: 2024-03-18 12:21:20
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Job Title - Customer Feedback OfficerLocation - South shields NE34Contract - TempHours - 37The Role Summary Our client is currently seeking a skilled and experienced Customer Feedback Officer to join their repairs and maintenance team.
As a Customer Feedback Officer, you will be responsible for answering customer queries, feedback, and complaints, ensuring that service delivery meets the needs of our customers.
This is a fantastic opportunity to join a reputable organisation and make a real difference to the lives of customers.Your key duties within the role will include:
Acting as the first point of contact for customer accessing to council services, whether in person, by telephone, digitally or via social media.
Answering customer queries, feedback, and complaints
To take responsibility for resolving customer enquiries or completing actions arising from customer enquiries, including referral to service divisions and external partners where appropriate.
To take responsibility for resolving customer enquiries and completing actions arising from these enquiries, including referral to service areas and external partners where appropriate.
Deal with all customer cases, promptly and proactively, taking the case as far as possible to conclusion on initial enquiry, exercising judgement on when each case requires referral to the Supervisor.
Ensure you keep up to date with changes to legislation, policies and procedures across a wide range of business units in order to continue to provide a customer focussed service.
Be aware of any additional services both internally and externally which may be associated with the enquiry and offer additional contact information for services as relevant.
Working with the team to embed learning from feedback to improve service delivery
Ensuring service delivery meets the needs of our customers
Key requirements
Experience in customer services
Ability to deal with customer enquiries professionally & competently.
Ability to handle multiple tasks and prioritise workload.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk ....Read more...
Type: Contract Location: Jarrow, England
Salary / Rate: Up to £14.44 per hour
Posted: 2024-03-18 08:10:30
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German Speaking Technical Support | Move to SpainFantastic opportunity to join THE world leader in automation and industrial technical training. Do you like analyzing, identifying and solving problems? This position is made for you! Join a warm and talented team of experts in Barcelona, Spain and represent a German multinational company that excels in the design, production and sale of products dedicated to industrial automation.
With more than 250 sites across 60 countries, the brand develops and markets movement automation systems using pneumatic (compressed air) or electrical energy meeting specific needs and constantly linked to the needs to strengthen the safety of professionals and usersRelocation package:, Relocation package if you come from abroad (Reimbursement of travel expenses) , Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive:, 22K gross per year , Performance bonus , Full time / 39 hours per week / Monday to Friday , Ongoing training , 22 days of paid vacation + public bank holidays , Careers opportunities , And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, Hold an EU passport/ID or the NIE , German NATIVE level/C2 (spoken and written) , B2 English level minimum (when taking up the position, the training will be delivered in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Barcelona, Spain
Start: 01/04/2024
Salary / Rate: €22000 - €24400 per annum
Posted: 2024-03-16 17:08:46
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German Speaking Technical Support | Move to SpainFantastic opportunity to join THE world leader in automation and industrial technical training. Do you like analyzing, identifying and solving problems? This position is made for you! Join a warm and talented team of experts in Barcelona, Spain and represent a German multinational company that excels in the design, production and sale of products dedicated to industrial automation.
With more than 250 sites across 60 countries, the brand develops and markets movement automation systems using pneumatic (compressed air) or electrical energy meeting specific needs and constantly linked to the needs to strengthen the safety of professionals and usersRelocation package:, Relocation package if you come from abroad (Reimbursement of travel expenses) , Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive:, 22K gross per year , Performance bonus , Full time / 39 hours per week / Monday to Friday , Ongoing training , 22 days of paid vacation + public bank holidays , Careers opportunities , And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, Hold an EU passport/ID or the NIE , German NATIVE level/C2 (spoken and written) , B2 English level minimum (when taking up the position, the training will be delivered in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Opole, Poland
Start: 01/04/2024
Salary / Rate: €22000 - €24400 per annum
Posted: 2024-03-16 17:05:56
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German Speaking Technical Support | Move to SpainFantastic opportunity to join THE world leader in automation and industrial technical training. Do you like analyzing, identifying and solving problems? This position is made for you! Join a warm and talented team of experts in Barcelona, Spain and represent a German multinational company that excels in the design, production and sale of products dedicated to industrial automation.
With more than 250 sites across 60 countries, the brand develops and markets movement automation systems using pneumatic (compressed air) or electrical energy meeting specific needs and constantly linked to the needs to strengthen the safety of professionals and usersRelocation package:, Relocation package if you come from abroad (Reimbursement of travel expenses) , Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive:, 22K gross per year , Performance bonus , Full time / 39 hours per week / Monday to Friday , Ongoing training , 22 days of paid vacation + public bank holidays , Careers opportunities , And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, Hold an EU passport/ID or the NIE , German NATIVE level/C2 (spoken and written) , B2 English level minimum (when taking up the position, the training will be delivered in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Hamburg, Germany
Start: 01/04/2024
Salary / Rate: €22000 - €24400 per annum
Posted: 2024-03-16 17:01:56
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German Speaking Technical Support | Move to SpainFantastic opportunity to join THE world leader in automation and industrial technical training. Do you like analyzing, identifying and solving problems? This position is made for you! Join a warm and talented team of experts in Barcelona, Spain and represent a German multinational company that excels in the design, production and sale of products dedicated to industrial automation.
With more than 250 sites across 60 countries, the brand develops and markets movement automation systems using pneumatic (compressed air) or electrical energy meeting specific needs and constantly linked to the needs to strengthen the safety of professionals and usersRelocation package:, Relocation package if you come from abroad (Reimbursement of travel expenses) , Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive:, 22K gross per year , Performance bonus , Full time / 39 hours per week / Monday to Friday , Ongoing training , 22 days of paid vacation + public bank holidays , Careers opportunities , And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, Hold an EU passport/ID or the NIE , German NATIVE level/C2 (spoken and written) , B2 English level minimum (when taking up the position, the training will be delivered in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Graz, Austria
Start: 01/04/2024
Salary / Rate: €22000 - €24400 per annum
Posted: 2024-03-16 16:56:34
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German Speaking Technical Support | Move to SpainFantastic opportunity to join THE world leader in automation and industrial technical training. Do you like analyzing, identifying and solving problems? This position is made for you! Join a warm and talented team of experts in Barcelona, Spain and represent a German multinational company that excels in the design, production and sale of products dedicated to industrial automation.
With more than 250 sites across 60 countries, the brand develops and markets movement automation systems using pneumatic (compressed air) or electrical energy meeting specific needs and constantly linked to the needs to strengthen the safety of professionals and usersRelocation package:, Relocation package if you come from abroad (Reimbursement of travel expenses) , Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive:, 22K gross per year , Performance bonus , Full time / 39 hours per week / Monday to Friday , Ongoing training , 22 days of paid vacation + public bank holidays , Careers opportunities , And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, Hold an EU passport/ID or the NIE , German NATIVE level/C2 (spoken and written) , B2 English level minimum (when taking up the position, the training will be delivered in English.What is the next step?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Basel, Switzerland
Start: 01/04/2024
Salary / Rate: €22000 - €24400 per annum
Posted: 2024-03-16 16:52:01
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Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Fixed and variable bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native Dutch/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 16:25:01
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Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Fixed and variable bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native Dutch/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Rotterdam, Netherlands
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 16:19:36
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Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Fixed and variable bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native Dutch/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Antwerp, Belgium
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 16:15:51
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 16:05:30
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Opole, Poland
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 15:58:49
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Hamburg, Germany
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 15:49:03
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Graz, Austria
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 15:38:30
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Basel, Switzerland
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 15:17:13
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The Role
Civil Enforcement Officer Bexley - CBT, Moped rider required.
£25,282.40 per annum (FTE)
42.5 Hours per week, pay rate £11.44, plus Mobile allowance.
Part time hours can be offered.
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
We appreciate that employees want a work life balance and helping you find it is important to us.
Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer.
So, what can you expect as a Parking Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.
Here is a sample of some of the current benefits on offer:
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 15/03/2024
Salary / Rate: £25,282.40 per annum
Posted: 2024-03-15 16:31:03
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The Role
Civil Enforcement Officer Bromley - CBT, Moped rider required.
£25,282 per annum (FTE)
42.5 Hours per week, pay rate £11.44 per hour, plus Mobile allowance.
Part time hours can be offered.
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
We appreciate that employees want a work life balance and helping you find it is important to us.
Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer.
So, what can you expect as a Parking Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.
Here is a sample of some of the current benefits on offer:
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bromley,England
Start: 15/03/2024
Salary / Rate: £25,282 per annum
Posted: 2024-03-15 16:26:14
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Vacancy: Technical Product SpecialistLocation: PrestonSalary: £22000 - £25000Working in partnership with a market leader in their field, our client is looking to hire a Technical Product Specialist to join their team in Preston.As a Technical Product Specialist, you will be a part of the Customer Service Department and will play a key role within the team, providing a link between internal departments and the customer base.Duties will include:
Marshalling the product knowledge for allocated product areasResponding to customer queriesRaising claims and queriesMaintaining product data and ensuring circulation as requiredProducing quotesSupporting the Sales team To carry out the tasks set by managerEngage with the training provided and learn the company products, policies and ethos
The candidate:To be successful in the role of Technical Product Specialist, you will have a technical background with a can-do approach.
You should be IT literate, with knowledge of working with MS Office and other IT systems.
You will also have a excellent attention to detail, communication skills and be highly organised with the ability to prioritise your workload.If you can bring energy and customer focus, coupled with the ability to further develop your technical skills and knowledge APPLY NOW. Aqumen Business Solutions is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Permanent Location: Preston, Lancashire, England
Start: ASAP
Salary / Rate: £22k - 25k per year + benefits
Posted: 2024-03-15 12:56:50
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Technical Customer Support Advisor
Location: Poole, Dorset
Salary: £27,000 per annum (salary increase after probationary period)
Hours: Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm
We are recruiting for a Technical Customer Support Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset.
If you currently perform well in a busy, friendly team where you all collaborate to deliver the best possible outcome for your customers then this could be a great opportunity for you.
Duties and Responsibilities include:
Providing technical support to customers regarding queries with products purchased
Managing key customer accounts within the brands businesses.
Build strong working relationships with clients.
Answer expected level of incoming calls and handle customer enquires methodically and professionally.
Cross selling products and promotions.
Process customer purchase orders through the systems with accuracy and attention to detail.
Proactively call customers to offer alternatives to out of stock products and resolve any technical queries.
Communicate clearly with other departments to ensure customer orders and enquiries are fulfilled on time
Recording details of all enquiries onto the Customer Services database and responding to product enquires and complaints
Solve customer queries and complaints as they arise, delivering great service levels
Build relationships across the business to ensure the customer journey is seamless and the Sales, Warehouse and Customer Service departments are always working together
Experience and Knowledge:
A minimum of 12 months experience in a fast-paced customer service environment is essential
Previous experience working in a technical customer service environment
Good general standard of education including Maths and English
The ability to use Excel to a basic level
The ability to communicate politely and effectively with internal and external clients in relation to product queries and issues
Attention to detail to ensure that work is completed accurately and within standard operating procedures
Summary:
Salary: £27,000 per annum (increases after probationary period)
Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm
Parking
Development opportunities
....Read more...
Type: Permanent Location: Poole, England
Start: ASAP
Duration: Permanent
Salary / Rate: £27000 - £27500 per annum + excellent benefits
Posted: 2024-03-14 19:35:41
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We're looking for an exceptional team member with strong administrative skills to join this busy department as a Service Coordinator.
You'll provide scheduling and administrative support to both the internal and external customers.
This includes handling general customer service, invoicing, cost estimations, reporting, and processing service contracts.
Main Responsibilities for the Service Coordinator
Be a brand ambassador, embodying company values at all times
Handle incoming phone calls and emails from customers and the internal team
Resolve complaints and escalate them if needed
Communicate with external and internal customers to manage service requests smoothly
Ensure accuracy in work orders and submit all service-related paperwork promptly
Create and manage cost estimations within the CRM, following customer and contract conditions
Process spare parts orders for accepted cost estimations
Follow up on outstanding purchase orders, cash payments, and open cost estimations
Monitor system orders, such as open delivery notes or missing pricing, and resolve issues
Investigate and resolve technician stock take queries
Address service invoice queries, generate necessary credit paperwork, and maintain smooth invoicing
Generate daily, weekly, and monthly customer reports as required
Efficiently schedule work for our field service engineers, adhering to response times and time scales
Required Skills, Experience, Knowledge, and Competencies for the Service Coordinator
Previous experience in a service, customer service, administration, or support role
Able to work in a fast paced demanding environment
Strong Microsoft Office skills
A knack for teamwork and collaboration
Excellent communication skills with a natural ability to build strong relationships
Proactive and full of initiative
Meticulous and accurate, with a keen eye for detail
What's in it for you?
This is an exciting opportunity to join a thriving, world-leading company that truly values its staff and want you to grow with them, some of the amazing benefits include:
Starting salary of £26,500 plus annual bonus
34 days of holiday (including 8 bank holidays)
Hybrid working after probation
Profit share
Annual bonus
Study support
Sick pay
Life assurance
Pension plan
Staff discounts
Fantastic progression opportunities
Please forward your CV or call to discuss further. ....Read more...
Type: Permanent Location: Banbury, England
Start: 07/04/2024
Salary / Rate: Up to £26500 per annum + bonus, excellent benefits
Posted: 2024-03-14 14:51:51
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Sales Support Administrator
£25k - 27k
Are you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now.
My client is looking for an experienced Sales Support Administrator to join their growing organisation.
You will be working within the IT sector, in a dynamic well-established business within a short distance of West Malling, my client prides itself on excellent customer service, fast response times, and flexibility in customer offering.
The ideal candidate would be a reliable and friendly member of the office who is willing to join a high-performing and structured team.
Customer services responsibilities
- Answering telephone enquiries - UK and Export
- Responding to Customer Emails - UK and Export
- Daily/Weekly/Monthly reporting to Customers
- Creating new customer accounts - UK and Export
- Processing quotes and orders on the IT System
- Part identification using external websites/spreadsheets
- Check part number suppression's on external websites
- Identify part lead times and confirm with the customer
- Releasing pick tickets and check-back orders
- Raising commercial invoices for dispatch
- Part ship and contact customers when stock is booked in
- Downloading spare guides as required
- Monitoring service repairs
- Dealing with service queries
- Advising customers of warranty invalidation's
- Contact Service customers requesting part authorisation, obtaining service
Job Description
Service support responsibilities
- Account management for service customers
- Service support for partners
- Ensuring a smooth flow of work through the workshop
- Obtaining Purchase Order numbers for repairs
- Monitoring statuses of repairs
- Responding to new customers
- Ensuring correct invoicing on repairs
- Liaising with Purchasing for timely delivery of parts
- Liaising with customers regarding receipt and return of units
- Supporting the effort to reach service revenue targets
Qualifications and Skills:
- IT literate (Word, Excel)
- Good organisational skills
- Good telephone manner
- Good attention to detail
- Conscientious with a strong sense of quality
- Strong customer focus
- Ability to work and take instruction from Managers but also to work
independently.
- Self-motivating with the ability to prioritise own workload
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: West Malling, England
Start: 01/04/2024
Duration: ASAP
Salary / Rate: £25000 - £27000 per annum + + Benefits
Posted: 2024-03-14 12:45:38
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Claims Technician Job Type: Full Time, PermanentLocation: Belfast/Northern IrelandSalary: £CompetitiveTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.
A career at Sedgwick means experiencing our culture of caring.
It means having flexibility and time for all the things that are important to you.
It’s an opportunity to do something meaningful, each and every day.
It’s having support for your mental, physical, financial and professional needs.
It means sharpening your skills and growing your career.
And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here.
Join us and contribute to Sedgwick being a great place to work.The Role – Claims Technician:We now have opportunities for talented Claims Technician (Adjusting Executive) to join our highly successful Northern Ireland Domestic Major Loss Team.The adjusters in the team utilise their renowned expertise on domestic claims of significant value and complexity.
The Adjusting Executive role is a technical assistant role, designed to support their work throughout the handling of these claims.
We require an additional Adjusting Executive to work on a one to one basis with our adjusters, to ensure we can continue to deliver service and handling at the very highest level.It`s an exciting and rewarding role with scope within a motivated and friendly team, coupled with the opportunity to progress into the claims arena for the right person.Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.You will have the following skills:
The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim.Cert CILA/Cert CII qualified would be an advantage or a willingness to complete in the first year.Have first class communication skills, both written and verbal.Competent IT skills, and the capability to maintain electronic files to a high auditable standard including preparation of Claim and Adjustment documentation as required.A willingness to liaise with other internal product lines/departments as required.Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate.Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times and have a pro-active claims handling philosophy.Provide assistance on site on occasion.
Claims are largely based in the Belfast area so residency in these areas would be beneficial.Accurate daily time recording delivering a high proportion of chargeable hours demonstrating technical competence.
This is a great opportunity for those who are motivated by the variety of claims work as well as the opportunity to partner our Domestic Major Loss Adjusters and contribute to the network of professionals we work within.What will you get for this role?
Competitive salary depending on skills, experience and qualifications.Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home.Healthcare scheme.A Self Invested Personal Pension Scheme.Holiday allowance of 25 days plus bank holidays.Discounts on various products and services.Employee assistance programme for employee wellbeing.Life assurance.Group Income Protection.Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app.
Working at SedgwickOur company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others.
We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model.
If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that.
As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.Sedgwick is an Equal Opportunity Employer. ....Read more...
Type: Permanent Location: Belfast, County Down, Northern Ireland
Start: ASAP
Duration: Full Time, Permanent
Salary / Rate: Competitive
Posted: 2024-03-14 10:52:40
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Parking Supervisor - Crawley - full-time - £26,000 per annum
Do you have a full UK driving license?
Do you have previous supervisor experience?
Are you able to work well under pressure with excellent communication skills?
If you answered yes, then this may be the next move for you!
APCOA Parking are currently looking for a Parking Supervisor to work on the Govia Thameslink Railway contract based in Crawley.
This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations across the GTR estate.
You will be responsible for a team of car park patrol attendants, ensuring efficient and effective operation of all car parking and related activities across your area.
This role is working Monday - Friday either 9am - 5pm or 8am - 4pm.
There may be some weekend or bank holiday work if required.
Keep reading to find out more!
What you'll do
- Ensure correct front-line staffing levels are in place & correct site visits are being completed by the front-line team to ensure KPIs are met.
- Supervision off all front-line staff during core business hours, to be assisted by Operations Manager where required.
- Carrying out regular site audits to ensure high standards are maintained.
- Monitoring performance, service & quality of the Companys sites & staff & taking all pertinent action to communicate/advise and assist in line with the Company standards.
- Identification, response, & resolution of any on site related car parking issues.
- Reporting any untoward incidents concerning members of staff to the Operations Manager & ensuring they are recorded correctly on QM.
- Recruitment, induction, training, performance management of all staff, managing disciplinary issues in line with site & Company policy.
- Ensuring all company policies & employee communications are effectively conveyed to frontline staff for all related car park operations, standards, discipline, training, & development.
- Management of car park/security incidents including attendance/escalation of any incident & liaison with the required emergency services as appropriate
- Ensure all frontline staff are compliant with health & safety procedures & standards.
- To assist with senior administrator & Operations Manager, to ensure all Parkway & ANPR related issues are resolved within the agreed SLA.
- Undertaking any additional duties as requested by the Operations Manager
What you'll bring:
- Excellent communication skills
- Previous experience supervising a team
- Full UK driving license is essential
- Previous experience with H&S policies
- A positive, can-do attitude!
Does this sound like you? Click "apply" today and one of our team will be in touch soon!
Must hold full UK Drivers License and be over 18 in order to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Crawley,England
Start: 14/03/2024
Salary / Rate: £26,000
Posted: 2024-03-14 10:04:03