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Job Title: Contact Centre Manager Hours: Full time - Monday to Friday Type: Fixed term for 12 months covering Maternity Location: Southwark, SE1 Salary : £50,000 Per annum Our client are looking for a Contact centre manager to manage all aspect of the Contact Centre's daily operation and service delivery covering maternity for 12 months managing a team of up to 25 people, you will be pivotal in the overall performance and success of the Customer Experience team You will:
Ensure enquiries from all access channels -calls, email, web portal chatbot and social media are handled and responded to in a timely manner, and in line with our corporate objectives
Be maintaining wait time within the proposed target, delighting customers by offering a first-class service, adhering to Wandles' service offer
Be working with team leaders monitoring calls to assess and improve the quality of staff performance
Develop contact centre academy to centre of excellence.
Be managing poor performance
Develop a culture of resolutions at the first point of contact including complaints handling
Be tracking user feedback, key performance indices and other statistics
Prepare reports and where appropriate making presentations as required
Be working across the organisation to reduce avoidable contact, collaboratively resolving customers enquiries by taking ownership
Be taking responsibility and championing use of all systems including the CRM system (Dynamics) for the frontline and wider organisation
Be communicating service goals so that contact centre staff understand their role
Role modelling values and create a positive working culture
Be setting and meeting performance targets and carrying out periodic 121 and appraisals
Be recruiting and maintaining staffing level to the agreed establishment
Be responsible for training and development of staff, ensuring well rounded knowledge of all frontline service
Be working closely with all stakeholders including IT, telephony service provider, Mears, K&T and other contractors in ensuring operation readiness
What you will need to have:
Proven supervisory experience in the call centre industry, preferably within Social Housing
Proven mentoring, coaching, motivating skills and staff upskilling
Proven experience in introducing a continuous improvement culture, customer satisfaction, putting the customer at the heart of what we do
Excellent communication skills - oral and written skills, people management, innovation, and problem-solving skills
Strong organisational, planning, and analytical skills
Excellent knowledge of MS Office, especially 'Excel' and ILM in Management
Good knowledge of the contact centre, processes, and industry trends
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk ....Read more...
Type: Contract Location: Southwark, England
Start: ASAP
Duration: 12 months FTC
Salary / Rate: Up to £50000.00 per annum
Posted: 2024-04-02 15:56:54
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Job Title: Housing Support Worker Location: Derby DBS Level: Enhanced Adult Who are the Service Users: Details of service users will be provided upon confirmation of location. Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8am-4pm / 2pm - 10pm, 1 Saturday a month Car Driver Needed: Yes Own Vehicle Needed: Yes Do They Have Valid Business Insurance? YesMain Duties of the Role:
Plan and deliver effective support and safety plans with the service user, referring to specialist agencies as required.
Ensure that properties are always adequately equipped, maintained, furnished, and cleaned to provide a safe and comfortable environment.
Support residents to understand responsibilities that will help them keep their tenancy and secure future accommodation.
Empower and motivate service users to identify and achieve their desired outcomes, fostering independence and self-reliance.
Develop move-on plans with service users at the earliest opportunity, identifying realistic options for their future housing needs.
Experience:
Previous experience working in a similar housing support role, preferably within a supported housing or homeless accommodation setting.
Knowledge of safeguarding procedures and experience in implementing support and safety plans for vulnerable individuals.
Familiarity with referring service users to specialist agencies and resources as required, such as mental health services, substance abuse programs, or employment support services.
Ability to maintain properties to a high standard, including basic maintenance tasks and ensuring that they are adequately furnished and equipped.
Experience in supporting individuals to understand their tenancy responsibilities and to develop the skills necessary for maintaining successful tenancies.
Additional Details: Lone working may be required. Working from home may be permitted. Expected to oversee 3-4 properties. ....Read more...
Type: Contract Location: Derby, England
Salary / Rate: Up to £16 per hour
Posted: 2024-04-02 15:23:40
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Position Available: Occupational Therapist Location: Cranbrook and Loxford Key Details:
Start Date: ASAP
End Date: 1/07/2024
Pay Rate: £30 to £38 per hour
Case Load: Approximately 3 to 4 cases per week will be allocated.
Complexity of Cases: Mixture of OT complex and standard.
Essential Requirements:
Excellent knowledge, skills, and experience with assessing for and making recommendations for major adaptations and complex equipment.
Including preparing sketches, reading plans, and providing detailed specifications for major works.
Manual handling expertise required.
Experience working in a multi-professional team and undertaking complex OT, holistic person-centered assessments, support planning, and reviews of individuals with a range of health conditions and their carers.
Understanding of the legal social care framework and housing legislation.
Experienced in managing, planning, prioritizing, and progressing complex cases.
Experience and knowledge of assessing for and recommending simple and complex equipment, reviewing their effectiveness, and teaching safe use of equipment to comply with relevant legislation, policy, and guidelines on safe working practice.
Essential Experience Required: Excellent knowledge of specialist equipment, major adaptations, and manual handling.
Ability to work autonomously, prioritize, and plan own workload.
Experience of working in a multi-disciplinary setting.
Essential Qualification: Professional occupational therapy qualification as recognized by the HCPC.
Interviews: Will be held as soon as possible.
Contact: If this sounds like a great fit for you, please send a copy of your CV to brett.smith@servicecare.org.uk For further details, feel free to give us a call on 01772 208 961 ....Read more...
Type: Contract Location: Cranbrook, England
Start: ASAP
Duration: 6 Months
Salary / Rate: £30 - £35 per hour + £450 Welcome Bonus
Posted: 2024-04-02 15:14:41
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🎉 We are delighted to announce two exciting opportunities for experienced and innovative Occupational Therapists to join the London Borough of Sutton.
🏙️
In these roles, you will focus on reviewing moving and handling needs and assessing for optimal care.
💼
🕘 Hours: Monday to Friday, 9am to 5pm - part-time options considered as well.
💰 Rate of Pay per Hour:
*
* £27 to £34 📅 Start Date: ASAP 📅 End Date: 4/06/24
🔑 Key Responsibilities:- Conducting moving and handling assessments with extensive experience.- Guiding and supporting the implementation of optimal care through robust risk assessment, positive risk-taking, and strength-based work.- Enabling people to live more independently and promoting positive outcomes for residents while achieving savings through enabling optimal care.- Excellent communication skills to collaborate with residents, their families, care providers, and other professionals.- Making recommendations for equipment and adaptations, including major/substantial adaptations to assist people in maintaining independence.- Sound knowledge of relevant legislation, including the Care Act, Housing Act, and safeguarding principles.
📋 Requirements:- Registered Occupational Therapist with experience in social care.- Ability to work across the borough, completing targeted reviews and collaborating closely with the multidisciplinary team of Social Workers and Assessment Officers.- Reporting to the Optimal Care Lead Occupational Therapist and receiving monthly supervision and guidance, as well as informal support.
💼 Work Environment:Sutton has embraced hybrid working.
While you will be required to be based in the office regularly and able to visit people face-to-face in Sutton, there will also be ample opportunities to work remotely.
This is a fantastic opportunity to contribute to the community and make a difference in the lives of residents in the London Borough of Sutton.
🌟
If you are interested in this opportunity and would like to know more, please get in touch at 01772 208 961 or email me at brett.smith@servicecare.org.uk 📞 📧 ....Read more...
Type: Contract Location: Sutton, England
Start: ASAP
Duration: 3 Months
Salary / Rate: £27 - £34 per hour + £450 Welcome Bonus
Posted: 2024-04-02 15:11:12
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Expressions of Interest:
We are currently seeking Occupational Therapists and Speech and Language Therapists to join our expanding team of locum clinicians, in response to the demands from NHS trusts, social care and private sector clients actively seeking adult and paediatrics clinicians.
We have several rewarding positions available across various locations.
🏥 Locations:
London Borough Of Merton
West Berkshire
Gloucestershire
Oxfordshire
Wiltshire
London Borough of Sutton
Redbridge
Hemel Hempstead
Surrey
Wokingham and Reading
East or West Berkshire,
Swindon
Kempston
Oldham
Oxford
Kent
Preston
Lewisham
Cheshire
💰 Rate per hour Ltd: £25.00 - £38.00 (depending on location and role)
👩⚕️ Roles:
Band 5 to 8s Speech and Language therapist
Band 5 to 8s Occupational Therapist
📋 Comments: Full-time or Part-time considered
🏥 Type of Service: Social care or Hospital setting
Our services span eight specialties of recruitment, with our largest division being Healthcare.
We have access to all workforce alliance public and private sector recruitment frameworks and can offer competitive rates with limited and Paye options.
Benefits:
- Four weekly payroll runs
- £250 training allowance
- Excellent pay rates
- Exceptional referral bonuses
- Specialists mental health consultants offering single point of contact
- Frequent notifications for upcoming opportunities via text and email
- Ltd & PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
- FREE DBS disclosures provided via fast track online services
- FREE Occupational Health Check and Immunisations
If you'd be interested in knowing more, reach out to me at 01772 208 961 or brett.smith@servicecare.org.uk
Please note: No sponsorship or Visa applicants can be accepted at present. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: 6 Months
Salary / Rate: £22 - £40 per hour + £450 Welcome Bonus
Posted: 2024-04-02 15:04:38
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ASB Officer Sittingbourne, Kent Temporary Full Time - Hybrid/Remote We are searching for a prospective Anti-Social Behaviour Officer to join a team based in Sittingbourne on a full time, temporary basis with an initial contract of 3 months.
The ASB Officer will provide a high quality, proactive, responsive, and prompt ASB management service to residents to effectively tackle all forms of hate crime, neighbour nuisance and anti-social behaviour using a broad range of interventions, including the legal framework.
This role offers remote working with 1-2 days a week in office or conducting visits where necessary. Requirements The ideal candidate will have the following skills and experience:
Previous experience in a role involving ASB Management, with high level cases of ASB
Knowledge of housing, civil, and criminal law, including the Anti-social Behaviour, Crime, and Policing Act 2014
Ability to take responsibility for own safety and create a safe working environment
Empathetic and respectful towards residents/customers, value diversity
Able to understand and gather relevant information to process legal action and ensure a successful conclusion.
Experience of presenting cases at Court to support the ASB process.
Experience of achieving positive results in dealing with ASB and tenancy services.
Experience working with CRM and/or React are desirable
Role Expectations
Effectively manage and deal with a delegated case load of anti-social behaviour, hate crime and domestic violence cases
The role involves investigating complaints, maintaining appropriate records, and overall providing excellent customer service in all areas
Provide proactive support to the Neighbourhood Housing team to identify and investigate instances of anti-social behaviour, promptly assessing whether preventative intervention or legal action is required
Actively participate with external agencies to identify where preventative intervention is required, ensuring a prompt and joined up approach in tackling anti-social behaviour and tenancy enforcement
Where legal action is required, progress cases in accordance with legislation.
This includes making decisions on the appropriate level of action to be taken, such as possession proceedings and injunctions, gathering evidence, preparing cases for Court, obtaining witness statements, attending Court and supporting witnesses
Take and draft witness statements in preparation for legal action, arranging support and protection (if required) for witnesses
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk ....Read more...
Type: Contract Location: Sittingbourne, England
Salary / Rate: Up to £0.00 per annum
Posted: 2024-04-02 14:47:14
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Service Care Legal are recruiting on behalf of a London Borough Council who are seeking an Anti-Social Behaviour Lawyer to join their team on a contract basis.
Please find below further details regarding this position.
ROLE: Anti-Social Behaviour LawyerLOCATION: LondonRATE: £45.00 to £50.00 per hourCONTRACT: 3 months with possibility of extension, 36 hours per week
Please note that this role would include 2 days in the office per week.
The Role
Conduct a substantial personal caseload of anti-social behaviour (ASB) law matters
Matters will include legislation such as Housing Act 1985, Housing Act 1996, Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Equality Act 2010, Anti-Social Crime and Policing Act 2014, Domestic Abuse Act 2021
To draft, negotiate and agree legal documentation arising out of the exercise of the Council's anti-social behaviour/housing litigation functions
The Person
A qualified Solicitor, Legal Executive or Barrister with a minimum of 12 months PQE
Previous caseload experience of ASB matters would be essential
Local authority working experience would be highly beneficial
The Benefits
Flexible working arrangements
Weekly payroll
If this Anti-Social Behaviour Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250. ....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 3 month ongoing
Salary / Rate: £45 - £50 per hour
Posted: 2024-04-02 14:37:36
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🌟 Now Hiring: Occupational Therapist (Adults) 🌟
👥 Team: Adult Social Care
⏰ Hours: Up to 37 per week
📍 Location: Enfield
📅 Duration: ASAP until October 2024
💰 Rate of Pay: £25 to £30 per hour dependent on experience, PAYE or Ltd company
Company Overview:
Join our dynamic and compassionate team dedicated to enhancing the lives of adults through occupational therapy interventions.
We are a leading healthcare organization committed to providing exceptional care and support to individuals seeking to maximize their independence and quality of life.
If you are a passionate and skilled Occupational Therapist seeking to make a meaningful impact.
Position Overview:
As an Occupational Therapist Level 2 specialising in adult care, you will be responsible for assessing, planning, and implementing individualized treatment programs for adults facing physical, mental, developmental, or emotional challenges.
You will work collaboratively with interdisciplinary teams to promote independence, improve functional abilities, and enhance overall well-being.
Responsibilities:
- Conduct comprehensive assessments to evaluate clients' functional abilities, strengths, and areas of need.
- Develop personalized treatment plans based on assessment findings, client goals, and evidence-based practice.
- Provide therapeutic interventions aimed at improving activities of daily living, adaptive skills, and vocational performance.
- Utilize assistive devices, adaptive equipment, and environmental modifications to enhance clients' independence and safety.
- Monitor clients' progress, adjust treatment plans as necessary, and document all interventions and outcomes accurately.
- Educate clients, families, and caregivers on strategies for maintaining progress and maximizing independence outside of therapy sessions.
- Collaborate effectively with other healthcare professionals, including physicians, nurses, and social workers, to ensure comprehensive care and continuity of services.
Qualifications:
- Bachelor's or Master's degree in Occupational Therapy from an accredited institution.
- Valid license to practice as an Occupational Therapist (OT).
- Strong knowledge of occupational therapy principles, assessments, and interventions relevant to adult rehabilitation and mental health.
- Excellent interpersonal and communication skills, with the ability to build rapport with clients and collaborate with interdisciplinary teams.
- Demonstrated ability to work independently, prioritize tasks, and manage time effectively.
- Commitment to ongoing professional development and staying abreast of current trends and research in the field of occupational therapy.
Benefits:
- Four weekly payroll runs
- £250 training allowance
- Excellent pay rates
- Exceptional referral bonuses
- Specialists mental health consultants offering single point of contact
- Frequent notifications for upcoming opportunities via text and email
- Ltd & PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
- FREE DBS disclosures provided via fast track online services
- FREE Occupational Health Check and Immunisations
How to Apply:
If the role sounds like a great fit for you, send a CV and cover letter to Brett.smith@servicecare.org.uk
We kindly inform you that for these positions, we are unable to accept sponsorships or visa applications ....Read more...
Type: Contract Location: Enfield, England
Start: ASAP
Duration: 3 Months
Salary / Rate: £25 - £30 per hour + £450 Welcome Bonus
Posted: 2024-04-02 14:26:47
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🌟
*
*Now Hiring: Occupational Therapist Level 2 (Adults)
*
* 🌟
👥
*
*Team:
*
* Adult Social Care
⏰
*
*Hours:
*
* Up to 37 per week
📍
*
*Location:
*
* Lincolnshire
📅
*
*Duration:
*
* ASAP until October 2024
💰
*
*Rate of Pay:
*
* £35 to £40 per hour dependent on experience, PAYE or Ltd company
Company Overview:
Join our dynamic and compassionate team dedicated to enhancing the lives of adults through occupational therapy interventions.
We are a leading healthcare organization committed to providing exceptional care and support to individuals seeking to maximize their independence and quality of life.
If you are a passionate and skilled Occupational Therapist seeking to make a meaningful impact.
Position Overview:
As an Occupational Therapist Level 2 specialising in adult care, you will be responsible for assessing, planning, and implementing individualized treatment programs for adults facing physical, mental, developmental, or emotional challenges.
You will work collaboratively with interdisciplinary teams to promote independence, improve functional abilities, and enhance overall well-being.
Responsibilities:
- Conduct comprehensive assessments to evaluate clients' functional abilities, strengths, and areas of need.
- Develop personalized treatment plans based on assessment findings, client goals, and evidence-based practice.
- Provide therapeutic interventions aimed at improving activities of daily living, adaptive skills, and vocational performance.
- Utilize assistive devices, adaptive equipment, and environmental modifications to enhance clients' independence and safety.
- Monitor clients' progress, adjust treatment plans as necessary, and document all interventions and outcomes accurately.
- Educate clients, families, and caregivers on strategies for maintaining progress and maximizing independence outside of therapy sessions.
- Collaborate effectively with other healthcare professionals, including physicians, nurses, and social workers, to ensure comprehensive care and continuity of services.
Qualifications:
- Bachelor's or Master's degree in Occupational Therapy from an accredited institution.
- Valid license to practice as an Occupational Therapist (OT).
- Strong knowledge of occupational therapy principles, assessments, and interventions relevant to adult rehabilitation and mental health.
- Excellent interpersonal and communication skills, with the ability to build rapport with clients and collaborate with interdisciplinary teams.
- Demonstrated ability to work independently, prioritize tasks, and manage time effectively.
- Commitment to ongoing professional development and staying abreast of current trends and research in the field of occupational therapy.
Benefits:
- Four weekly payroll runs
- £250 training allowance
- Excellent pay rates
- Exceptional referral bonuses
- Specialists mental health consultants offering single point of contact
- Frequent notifications for upcoming opportunities via text and email
- Ltd & PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
- FREE DBS disclosures provided via fast track online services
- FREE Occupational Health Check and Immunisations
How to Apply:
If the role sounds like a great fit for you, send a CV and cover letter to Brett.smith@servicecare.org.uk
We kindly inform you that for these positions, we are unable to accept sponsorships or visa applications ....Read more...
Type: Contract Location: Lincolnshire, England
Start: ASAP
Duration: 6 Months
Salary / Rate: £35 - £40 per hour + £450 Welcome Bonus
Posted: 2024-04-02 14:15:37
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Service Care Solutions have an exciting opportunity for a Window Cleaner to join a housing association in Coventry.You will work within a Void cleaning team based in Coventry but will cover Coventry, Birmingham, Worcester and Hereford. Your Responsibilities will include:
Window Cleaning and be able to clean to a high standard.
Bio Hazard cleaning and Void Cleaning experience.
Ability to clean to a required standard set by management.
Understand and respond to verbal and written instructions.
Ability to lift and move heavy cleaning equipment.
Have a flexible approach to working weekends.
Ability to work in unpleasant conditions.
Duties will include:
Cleaning void properties to a high standard.
Cleaning biohazards including bodily fluids and animal waste.
Cleaning new build properties to a high standard.
Cleaning tenanted properties who have vulnerabilities.
Window cleaning properties.
Working hours:
Mon to Thurs 7am to 3pm & Fri 7am to 2.30pm
A Full UK Driving License is mandatory for this role.To be trained to BICs standard or willing to be trainedFor more information, please call on 01772 208967 or email honorata.bzowska@servicecare.org.uk ....Read more...
Type: Contract Location: Coventry, England
Salary / Rate: Up to £11.65 per hour
Posted: 2024-04-02 13:33:28
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We are currently looking to hire a Driver Labourer to work with the Council on a full time basis.
Working on the Builds team, you will be helping the builders move materials, get slates up to the roofers, help the Bricklayers with loading up etc, Key Accountabilities To provide support to trade colleagues in the provision of service delivery including and not limited to:
make sure the area is tidy and safe
Collect and deliver materials as required
Carry out property clearance & cleaning
Act as 2nd person
Stock control
Loft insulation
Removal Bathroom/Kitchen
Requirements needed to apply.
Experience of Labouring.
If you are interested in applying for this role or if you would like information about any roles in your area please call John on the number provided, or by applying direct to this advert. ....Read more...
Type: Contract Location: Devizes, England
Start: ASAP
Duration: ASAP
Salary / Rate: Up to £13.00 per hour
Posted: 2024-04-02 13:15:00
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We are currently looking to hire a Driver Labourer to work with the Council on a full time basis.
The role is to transport materials by van to the workers at the properties.
Key Accountabilities
To provide support to trade colleagues in the provision of service delivery including and not limited to:
Liaise with colleagues
Collect and deliver materials as required
Carry out property clearance & cleaning
Act as 2nd person
Stock control
Requirements needed to apply.
A full driving licence required.
Experience of Labouring.
If you are interested in applying for this role or if you would like information about any roles in your area please call John on 01772208967 or email me at john.neary@servicecare.org.ukWorking with Service Care Solutions offers many benefits including:, A specialist consultant within an experienced Construction recruitment team, Training Paid for., An annual tool allowance, Loyalty schemes / bonusesService Care Solutions also offers a £250 referral bonus! So if you know anyone who would be perfect for this role and they are placed into work you receive £250 once their probationary period has been completed.
....Read more...
Type: Contract Location: Havant, England
Start: ASAP
Duration: ASAP
Salary / Rate: Up to £13.00 per hour
Posted: 2024-04-02 13:14:02
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Principal Quality Assurance Officer
Location: Slough
Salary: £350ltd per day
Duration: Initially 6 Months
Slough Borough Council are seeking a highly skilled Principal Quality Assurance Officer to join their team.
The successful candidate will be responsible for undertaking planned and responsive quality assurance visits of regulated care providers based on risk stratification within an allocated portfolio.
Key Responsibilities:
Undertake planned and responsive quality assurance visits of regulated care providers based on risk stratification within an allocated portfolio.
Meet with providers alongside relevant contracts officers to manage performance.
Contribute to safeguarding and provider concerns meetings.
Disseminate essential information to the market to support delivery of services.
Work closely with stakeholders including operational adult social care colleagues, the CCG and CQC where required to ensure risks are appropriately managed.
Requirements:
Previous experience within a quality assurance role
excellent communication skills
Knowledge and experience within adults social care
How to Apply:
If you are interested in this role, please send your CV and cover letter to erin.webbe@servicecare.org.uk ....Read more...
Type: Contract Location: Slough, England
Start: ASAP
Duration: 6 months
Salary / Rate: Up to £350 per day
Posted: 2024-04-02 12:30:16
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Quality Assurance Manager
Start date - ASAP
Contract length - Initially 3 months
Hours per week - 37 hours per week
Rate of pay - £500ltd per day
About the Role
The Quality Assurance Manager will play a critical role in ensuring that Slough Borough Council delivers effective quality assurance and evaluation of care and support services.
They will manage a small team of Principal QA officers and four staff within the Market Management Team.
Responsibilities
Operational management function for the Quality Assurance Team
Work alongside the Contracts Manager as part of the wider Market Management team
Ensure quality assurance is undertaken by the team to reflect priorities on a risk stratified basis and meetings with service providers are in accordance with the agreed QAF
Through quality assurance processes ensure the team identify and document any areas of concern and address these to improve quality of service provision
To sign off visit reports, action plans, and escalate where necessary
Ensuring providers deliver safe and consistent services that focus on resident satisfaction including dignity and respect, ensuring outcomes are achieved
Identifying and addressing potential points of failure and working with providers to improve
Using robust data management in analysing, tracking and reporting on the performance of services, using local and national data, and national guidelines where appropriate
Identifying models of good practice and to support dissemination of these across agencies, attending relevant Provider Forums, contributing to the development of best practice standards
Requirements
Proven experience within Quality Assurance
Excellent knowledge of quality assurance methodologies and tools
Experience in data analysis and reporting
Experience in adult social care is desirable
If you are an experienced Quality Assurance Manager looking for a new challenge, this is an excellent opportunity to join a leading provider of quality care and support services.
Apply now to be considered for this exciting role.
....Read more...
Type: Contract Location: Slough, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £500 per day
Posted: 2024-04-02 12:17:18
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Service Care Solutions have a vacancy for a Caretaker to join a client we are working with on a Short-Term Contract in the Exeter areas.
Key duties will be to
Provide a high quality and effective maintenance and repairs service to properties while undertaking general repairs and maintenance to properties as required in resident's homes and sheltered accommodation.
Maintain an awareness of residents diverse needs and go beyond day-to-day work to assist customers in a positive manner.
Work to promote the involvement of residents and service users in all aspects of service delivery.
A Full UK Driving license is mandatory for this role and previous experience in a similar role.
For further information on this role, please contact Prakash via email to prakash.panchani@servicecare.org.uk or call 01772 208967. ....Read more...
Type: Contract Location: Exeter, England
Salary / Rate: Up to £12.19 per hour
Posted: 2024-04-02 11:42:24
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Head of Housing Development
3months on-going contract, Inside IR35
Herefordshire
Job Purpose
Herefordshire Council is seeking a housing interim with the relevant experience and knowledge to undertake the following key tasks;
To quickly establish a delivery plan for bringing forward housing in the county
To advise Cabinet Member/ Cabinet on the development of housing in the county including the different range of delivery model, including a potential commissioning approach for council owned land.
To strategically enable housing development across Herefordshire, through working with the private sector and Registered Social Landlords in bringing forward key sites identified in the Local Plan.
Bring forward council owned sites such as Merton Meadow in Hereford, and Model Farm in Ross on Wye for development by partners.
Lead the development of a Housing Forum/ network of key partners to enable the development of housing across the county.
Identify and seek to secure with partners external funding to the county to enable the development of housing, particularly affordable homes.
If interested in the role please contact me at moeez.muhammed@servicecare.org.uk ....Read more...
Type: Contract Location: Hereford, England
Duration: 3
Salary / Rate: £550 - £600 per day + Inside IR35
Posted: 2024-04-02 11:31:14
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Service Care Solutions are working with Avon & Wiltshire to recruit a Band 6 Occupational Therapist to support service users in the Somerset Area.
The successful candidate will provide support to patients with a range of Mental and Physical Health conditions in line with the occupational therapy pathways.
The contract duration is for 3 months with the likelihood of extension.Shifts: 22.5hrs, Wednesday-Friday, 9-5 Location: Windmill Road, Kenn, North Somerset, BS21 6UJ Pay: £26.00 p/h LTD Bonus: £250 Sign-Up BonusJob Purpose - Band 6 Occupational TherapistThe post holder will work as part of a multi-disciplinary team, carrying a defined clinical caseload for individuals.
The successful candidate will provide Occupational Therapy for Service Users with mental health conditions.Key Responsibilities
To provide a high-quality service by a dedicated team for patients referred to the Acute Therapy Service
Postholder will provide high quality and evidence based occupational therapy assessment and interventions, both group and individual, to people who access services and their carers/supporters/family members, in line with the occupational therapy pathways.
Requirements
Occupational Therapy qualification
HCPC Registration
UK Driving License and Access to Own Method of Transport
Benefits
Four weekly payroll runs
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
Ltd & PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
FREE Occupational Health Check and Immunisations
Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!
£150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
£750 Referral Bonus - Simply refer your friend.
If they get the role, we'll give you £750.
That's £3000 if you refer 4 friends - easy money whilst helping out your friends and family!
How to Apply?To Apply for this role or discuss vacancies we may have closer to home, please contact Eleanor on 01772 208 963 or eleanor.binns@servicecare.org.uk ....Read more...
Type: Contract Location: Somerset, England
Start: ASAP
Duration: 3 Months+
Salary / Rate: Up to £25 per hour + £250 Welcome Bonus
Posted: 2024-04-02 11:28:16
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Service Care Solutions are recruiting for a Band 8a Clinical Psychologist for a LOCUM contract supporting Coventry & Warwickshire Partnership NHS Trust.
The successful candidates will provide psychological support to either the Integrated Palliative Care Unit, or Children and Young People Intensive Support Team throughout the Coventry Area.
The contract will run for a minimum of 6 months with the possibility of extension.Job Purpose: Band 8a Clinical PsychologistPay Rate: £35.00 LTD p/h + £250 SCS Sign-Up BonusLocation: Wayside House, CoventryWorking Hours: Monday to Friday, 8:30 - 16:30Contract: 22.5 - 37.5 hrs (CYPMH Vacancy - must be able to work Thursdays), 34.5hrs (Integrated Palliative Care Vacancy - Hybrid Available) Key Responsibilities:
To provide specialist psychological advice, guidance and consultation to other professionals contributing to the patient's formulation, diagnosis and treatment plan and to provide advice to other professionals on psychological aspects of risk assessment and management.
CYPMH Vacancy
The IST provides specialist, multi-disciplinary input under the Transforming Care Programme to autistic children, adolescents, and adults up to 25 to prevent a mental health hospital admission.
Post holder will need to have access to a car or have easy access to travel as the role is based in the community.
Integrated Palliative Care Vacancy
Travel around the community is required; there are some opportunities for virtual and clinic appointments.
Experience with Palliative Care not essential
Requirements
Qualification in either clinical or counselling Psychology
HCPC Registration
UK Driving Licence
Benefits
Four weekly payroll runs
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
Ltd & PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
FREE Occupational Health Check and Immunisations
Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!
£150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of two weeks in your new placement.
£750 Referral Bonus - Simply refer your friend.
If they get the role, we'll give you £750.
That's £3000 if you refer 4 friends - easy money whilst helping out your friends and family!
To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963 ....Read more...
Type: Contract Location: Coventry, England
Start: ASAP
Duration: 6 Months+
Salary / Rate: Up to £35 per hour
Posted: 2024-04-02 10:55:11
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SEND Support Worker
Job Description
Oxfordshire County Council are seeking a Send Support Worker to join their Migrant Education Team.
The successful candidate will be responsible for providing support to migrants in the SEND (Special Educational Needs and Disabilities) sector.
The role is part-time, with up to 18.5 hours per week and the contract is valid until March 2025.
Key Responsibilities
Continue to provide information, support and guidance to parents of newly arrived children with SEND
Advocating for children and young people in their own right as required
Requirements
A good understanding of special educational needs and/or disabilities in schools or educational settings
Driving license and access to a vehicle
Bachelor's degree (or equivalent)
2 or more years experience in SEND
How to Apply
If you are interested in applying for the Send Support Worker (Migrant) role, please submit your CV
....Read more...
Type: Contract Location: Oxford, England
Start: ASAP
Duration: 1 year
Salary / Rate: Up to £20.70 per hour
Posted: 2024-04-02 10:46:58
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Migrant Locality Worker
Job Description:
Oxfordshire County Council are seeking a Migrant Locality Worker to join their team.
The successful candidate will be responsible for providing support to migrant individuals and families within the locality.
The role is full-time, 37 hours per week, and will run until March 2025.
Key Responsibilities:
To act as a named link worker to schools/Early Years settings and health settings within a locality.
Offering advice and support on delivering Early Help and improving outcomes for children and their families via regular visits/review meetings
To provide named conversations to locality settings/partners to discuss Strength & Needs, Team Around Family Meetings and give information on other supports in the community for a particular child/ren
Requirements:
Professional Qualification at Level 4 or above in a relevant Subject field and/or practice experience
Knowledge and experience of Early Help - Early Help Assessment/Team Around The Family Processes
Application Process:
If you are interested in this Migrant Locality Worker role, please submit your CV
....Read more...
Type: Contract Location: Oxford, England
Start: ASAP
Duration: 1 year
Salary / Rate: Up to £23.06 per hour
Posted: 2024-04-02 10:42:42
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Job Title: People Adviser Location: Birmingham Hybrid Role: Yes Working Hours: 35 hours, able to work from home 3-4 days a week - 1 day in office minimum required (Thursdays) Car Driver Needed: No Own Vehicle Needed: No Business Insurance: Not required, as there is no travel expected beyond commute to base location.Main Duties of the Role:
Significant focus on employee relations due to team absence, handling sickness absence, capability (including probation), disciplinary, and grievance cases.
Serve as a confident advisor and line manager coach in employee relations matters.
Work collaboratively within a team of advisors, operating across the organization rather than in specific directorates.
Allocation of cases based on capacity within the team.
Support available for more complex cases from People Partners.
Autonomy in managing one's caseload once support requests are triaged and assigned.
Require strong organizational skills to manage stakeholder expectations effectively.
Ability to understand and manage risk in employee relations matters.
Active prioritization of tasks based on the urgency and importance of cases.
Experience:
Demonstrated experience in employee relations, particularly in handling sickness absence, capability (including probation), disciplinary, and grievance cases.
Proven ability to provide confident advice and coaching to line managers on employee relations matters.
Familiarity with providing support for complex cases, including seeking assistance from People Partners when necessary.
Excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels of the organization.
Is There Any Lone Working: No - Office and Home Based Working from Home at Any Time: Hybrid Working is available - able to work from home 3-4 days a week - 1 day in office minimum required (Thursdays) How Many Properties Will They Be Looking After: None ....Read more...
Type: Contract Location: Birmingham, England
Salary / Rate: Up to £21.50 per hour
Posted: 2024-04-02 10:35:54
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NEET Caseworker
Start date - ASAP
Contract length - Initially 3 months
Hours per week - 36 hours per week
Rate of pay - £200ltd per day
Job Overview
The London Borough of Hillingdon are seeking a highly motivated NEET Caseworker to join their team.
The successful candidate will work closely with the NEET Coordinator and Access to Education Manager to carry out the London Borough of Hillingdon's statutory duty to track young people upon completing compulsory age schooling to establish their Education, Employment and Training status between the ages of 16-19 to ensure there is provision for them.
Key Responsibilities
Support with working with schools and other educational settings to ensure options/pathways for young people are identified at the earliest possible stage to ensure their progression to EET at Post 16 is secure.
Support with monitoring and tracking all data pertaining to children at Post 16 to identify trends and gaps.
Engage, through the use of various forms of communication, with young people to establish their EET status and identify those in need of support.
Contribute to a database of NEETs and those whose situation is unknown, to track and contact them and attempt to place them on appropriate EET.
Communicate with Social Work Teams, Youth Services, SEND, SENDIASS and other appropriate services that support young people, to establish their EET status and identify young people in need of support into EET or those at risk of NEET.
Attend case reviews and multi-agency meetings about known NEET young people.
Maintain accurate records, uploading data to the IYSS database in order to enable Hillingdon to be aware of the status of young people within its boundaries.
Requirements
Experience working with young people in an educational or social care setting.
Knowledge of NEET and EET.
Excellent communication skills, both written and verbal.
Ability to work independently and as part of a team.
Strong organisational and time management skills.
Ability to maintain accurate and up-to-date records.
How to Apply
If you are interested in this NEET Caseworker position, please send your CV and cover letter to erin.webbe@servicecare.org.uk ....Read more...
Type: Contract Location: Uxbridge, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £200 per day
Posted: 2024-04-02 09:24:29
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Are you a Psychiatrist seeking a new challenge? Do you experience working with Older Aged Patients with Mental Health Difficulties? Service Care Solutions are working with Cornwall Partnership NHS to recruit an experienced Psychiatrist to support a Dementia and Older Adult Mental Health service on a LOCUM basis.
The successful candidate will work in Penzance for the duration of 12 Weeks with the likelihood of extension.
Job Purpose: Consultant PsychiatristPay: NEGOTIABLE p/h + £250 SCS Welcome Bonus Location: Bolitho House - Penzance Working Hours: 1 Day Contract: 3 Months Key Responsibilities:
To undertake the administrative duties associated with the care of patients.
To record clinical activity accurately and comprehensively
To participate in service and business planning activity for the locality and, as appropriate, for the whole mental health service.
To participate in annual appraisal for consultants.
Work within 2 separate MDT's; The Older Adults Mental Health Team and the Memory Service
To attend and participate in the academic programme of the Trust, including lectures and seminars as part of the internal CPD programme.
To maintain professional registration with the General Medical Council, Mental Health Act Section 12(2) approval, and to abide by professional codes of conduct.
Requirements
Full GMC Registration
Old Age Psychiatry Experience Essential
Section 12 Approved
Approved Clinician Status
Benefits
Four weekly payroll runs
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
Ltd & PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
FREE Occupational Health Check and Immunisations
Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!
£150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
£750 Referral Bonus - Simply refer your friend.
If they get the role, we'll give you up to £750.
That's £3000 if you refer 4 friends - easy money whilst helping out your friends and family!
To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963 ....Read more...
Type: Contract Location: Penzance, England
Start: ASAP
Salary / Rate: £70 - £90 per hour + £250 Welcome Bonus
Posted: 2024-04-01 15:07:10
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Service Care Solutions are working with Cornwall Partnership NHS to recruit an experienced Psychiatrist to support an Adult Mental Health service on a LOCUM basis.
The successful candidate will work with the Bodmin Hospital for the duration of 3 Months with the likelihood of extension.
This is a Part-Time providing care to adults with Mental Health needs.Job Purpose: Consultant PsychiatristPay: Negotiable + £250 SCS Welcome BonusLocation: Harvest Ward, Bodmin HospitalWorking Hours: 14hrs - 2 Days a WeekContract: 3 Month (with likelihood of extension)Key Responsibilities:
To undertake the administrative duties associated with the care of patients.
To record clinical activity accurately and comprehensively and submit this promptly to the Information Department.
To participate in service and business planning activity for the locality and, as appropriate, for the whole mental health service.
To participate in annual appraisal for consultants.
Work within a Multi Disciplinary Team
To attend and participate in the academic programme of the Trust, including lectures and seminars as part of the internal CPD programme.
To maintain professional registration with the General Medical Council, Mental Health Act Section 12(2) approval, and to abide by professional codes of conduct.
Requirements
Full GMC Registration
Psychiatry Experience Essential
Section 12 Approved
Approved Clinician Status
Benefits
£250 Welcome Bonus
Four weekly payroll runs
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
Ltd & PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
FREE Occupational Health Check and Immunisations
Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!
£150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement
£750 Referral Bonus - Simply refer your friend.
If they get the role, we'll give you £250.
That's £1000 if you refer 4 friends - easy money whilst helping out your friends and family!
To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963 ....Read more...
Type: Contract Location: Cornwall, England
Start: ASAP
Salary / Rate: £70 - £80 per hour + £250 Welcome Bonus
Posted: 2024-03-29 09:32:12
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Administrator
Overview
Worcestershire County Council are currently seeking an experienced Administrator to join their Special Educational Needs Team.
This is a full-time position, initially 3 months based in the Worcester.
Responsibilities
To undertake tasks associated with the EHC assessment, EHC Planning, EHC Annual Review and Phase transfer processes
To undertake administrative support to all officers in the Team to which the post is assigned
To support Casework Officers to ensure data systems and case files are up-to-date and accurate, and to maintain accurate financial and other information
To ensure that accurate records and financial information is recorded on the SEND data system
To maintain clear file records of discussions and agreements with schools, parents/carers, officers and other professionals
Requirements
NVQ Level 2 or equivalent qualification
English and Maths GCSE
Experience of working in an administrative role within an environment that requires flexibility and working to established deadlines
Experience of using databases for data recording and extraction
How to Apply
If you are interested in this Administrator position, please submit your CV
....Read more...
Type: Contract Location: Worcester, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £14.26 per hour
Posted: 2024-03-28 23:35:02
