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We are currently partnering with an established and privately owned design and manufacturer of products into the Aviation industry sector to identify and recruit a Deputy Engineering Manager (Design & Manufacturing)
This is an exciting time to be joining this established business, who have developed an extensive track record of developing and supporting a range of innovative products into the Commercial Aviation sector, including major aircraft manufacturers and operators world-wide.
The successful candidate will have a defined career progression opportunity to the position of Engineering Manager and play a pivotal role in the ongoing growth of the business and introduction of new products to market.
Main Responsibilities:
Collaborate closely with cross-functional teams to ensure designed products are fit for purpose, meet relevant Aerospace Standards/Approvals and can be manufactured within designated Manufacturing parameters
Ensure Engineering activities are delivered in line with company procedures and assist in the development of improved processes to facilitate the success of future projects.
Alongside the Engineering Manager, provide technical advice and guidance to both design and manufacturing teams with regards to technical compliance and product safety
Review and approve technical documentation, including design reports, drawings, flight test plans, and other product / project technical documentation
Foster a culture of continuous improvement with the ability to implement best practice and process improvement
Identify opportunities for cost reduction without compromising quality and/or performance
Participate in regular cross-functional meetings to address challenges and drive improvements and innovation
Work closely with Quality and Senior Management to ensure relevant Design Certifications and Approvals are maintained including the implementation of Technical Changes and Revisions as required / appropriate
Key Experience Requirements:
Ideally educated to Degree level in a technical discipline (Aerospace Engineering, Mechanical Engineering or similar), with a strong understanding of Mechanical, Electrical and Electronic disciplines and “how things work”
Previous Experience working within Aerospace Design & Manufacturing environments
The ability to work across a multi-disciplinary team, including Design, Quality and Manufacturing
In-depth understanding of aerospace industry standards, regulations and best practices, including TSO and DO-160
Demonstrable ability to implement process improvements and drive best practice
Strong problem-solving skills, with the ability to “think outside of the box”
....Read more...
Type: Permanent Location: Fylde, England
Start: ASAP
Duration: Permanent
Salary / Rate: £43000 - £48000 per annum
Posted: 2024-03-26 14:58:07
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We are currently partnering with an established and privately owned design and manufacturer of products into the Aviation industry sector to identify and recruit a Maintenance Supervisor / Manager for their Repair and Overhaul centre.
This is an exciting time to be joining this established business, who have developed an extensive track record of developing and supporting a range of innovative electro-mechanical products into the Commercial Aviation sector, including major aircraft manufacturers and operators world-wide.
As Workshop Supervisor / Manager, the successful candidate will be responsible for the day-to-day management of the Service and Repair Workshop.
This role would suit an experienced Service Engineer, Senior Service Engineer or Team Leader with previous experience of working within an Aviation Repair and Service environment.
Main Responsibilities:
Completion of all Repair, Servicing and Overhaul activity, management and resolution of potential issues and delivery of customer requirements.
Ensure all materials, resources, and facilities required to deliver the work on time are available and to the required standard.
Act as the first point of contact for customer enquiries and queries, ensuring all customer expectations are fully met and acted upon in a timely manner
Responsibility for ensuring full compliance with EASA/CAA/FAA Regulatory requirements, HSE legislation, and company procedures
Responsible for the delivery of agreed targets in the context of the Workshop facility, leading continuous improvement as well as the delivery of the financial plan to budget
Drive the financial performance of the workshop to maximise cost reduction and deliver productivity improvement
Provide overall leadership and direction in the setting, communicating and delivery of agreed Key Performance Indicators (KPI's) and Service Level Agreements.
Lead and coach the Service & Repair team, guiding them in their current positions and assisting with career development and training
Key Experience Requirements:
Previous Workshop / Operations Management experience gained with within the Aviation / Aerospace industry sector
Good understanding of Mechanical, Electrical and Electronic repair and/or servicing
Strong and in depth understanding of EASA / CAA / FAA / MOA approvals and certifications
Excellent trouble shooting and problem-solving skills
Good verbal and written communication skills
....Read more...
Type: Permanent Location: Fylde, England
Start: ASAP
Duration: Permanent
Salary / Rate: £35000 - £40000 per annum
Posted: 2024-03-26 13:44:38
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Technical Officer - Swale
3 months on-going contract, Inside IR35
Swale
Job Purpose
To undertake surveys and joint visits with Occupational health staff of dwellings in response to applications for Disabled Facilities and other forms of housing grant assistance and determine most appropriate and cost-effective options.
To produce detailed accurately measured schedules of works and small-scale design and drawing of sufficient quality that the applicant's chosen contractors are able to accurately and competitively estimate the cost of the grant-aided works.
Using the Council's approved Schedule of Rates and builder's estimates supplied by the applicant, to accurately determine the eligible expense of the grant aided works.
To carry out site inspections whilst works are in progress, and following completion of works to ensure that all works completed are of the correct quantity and are of the quality demanded by the Council.
Calculate payments of grant and prepare payments and completion certificates for authorisation.
Quantify works carried out, and any additional, unforeseen works that may be necessary to meet with the objectives of the grant and to recommend approval, where appropriate, of variations up to a limit of the maximum grant and to advise the Manager/ Officers of instances where this limit is likely to be exceeded.
To provide, throughout the grant process, appropriate and accurate information and advice to applicants and their agents regarding their rights and responsibilities under grant legislation and associated Council policies and procedures.
Liaise with the applicants chosen architect in order to ensure that the objectives and limits of grant aid are considered when plans are drawn.
To liaise with officers from other disciplines, e.g.
Occupational Therapists, Planning and Building Control Officers and to have regard to their requirements in designing the schedule of works.
Qualifications
City and Guilds - NVQ Level 3
Current and comprehensive knowledge of building construction and ability to identify defects and write schedules of work.
Ability to evaluate and solve problems.
Computer literate with the ability to use various standard and nonstandard programmes.
The ability to communicate clearly and effectively is essential to the role, adapting communication style to suit differing audiences and provide advice in accurate spoken English is essential.
The normal duties will involve travel on a regular basis a full and clean driving licence and have car available for use for work is essential.
Knowledge of disabled facilities grants and appropriate laws relating to grants and construction.
An understanding of the - Housing health and safety rating system (HHSRS), Decent homes standards.
Experience of working with legislation and ensuring that work meets the requirements.
If interested in the role please contact me at moeez.muhammed@servicecare.org.uk ....Read more...
Type: Contract Location: Swale, England
Duration: 3
Salary / Rate: £15 - £18 per hour + Inside IR35
Posted: 2024-03-26 12:47:55
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Service Care Solutions are pleased to present an exciting opportunity supporting our established client to recruit an experienced Quality Assurance Registered Manager for a Permanent opportunity in the South Yorkshire area.
The successful candidate will be a self-motivated individual with a passion for maintaining world class levels of safety, quality and patient care.
The postholder will be responsible for ensuring all CQC Regulations are implemented and maintained by the Clinical Team as required by the CQC.
Our Client are a private healthcare provider specialising in the assessment, diagnosis and treatment of ADHD, providing services both in-person and remotely on a national scale.
The service is patient-focused and provides a world class service to their patients.
Job Purpose: Quality Assurance Registered Manager Pay: £36,000-£45,000 per annum + £250 SCS Welcome BonusLocation: Sheffield or Lincoln (Optional)Working Hours: Monday to Friday, 09:00-17:00 (Flexible)Contract: 40 Hours per Week (includes Paid Lunch Breaks)The post holder will work as part of the specialist team providing world class patient service to patients and key stakeholders. Key Responsibilities:
Responsible for implementing and maintaining processes whilst ensuring compliance with CQC regulations across both clinical and non-clinical areas
Monitoring and evaluating the quality of the clients services, identifying areas for improvement and implementing effective strategies to enhance the patient care experience
Preparing for CQC audits/inspections and participating in the inspection process, ensuring all documentation and processes/procedures meet the relevant CQC requirements
Providing guidance and support to the clinical team on CQC standards, relevant policies and procedures to promote understanding and adherence
Responsible for incident reporting and investigation ensuring all incidents are recorded and analysed with appropriate actions implemented to prevent re-occurrence
Essential
Level 5 Diploma in Health & Social Care
Previous experience within a Leadership Role
Previous experience working CQC Regulations and Compliance
Benefits
Intrinsic reward of being part of a team that helps people through their individual patient journey
Provided high specification IT including as a minimum: (Laptop & Secure VOIP desktop) phone
Monthly Payroll
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
Access to our resource; a 4-berth static caravan located in the Peak District, free for the use of our staff providing respite, a chance to ‘take time out' or just to have a free vacation in a super location
Bonuses
£250 Welcome Bonus
£250 Referral Bonus
£150 Agency Switch Bonus
*Terms and conditions apply.
The listed bonuses are paid via Service Care Solutions. ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £36000 - £450000.00 per annum + £250 Welcome Bonus
Posted: 2024-03-26 12:40:08
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We are looking for an experienced Health Care Assistant to work within a residential rehabilitation unit in Hull.
The service is for both men and women, which provides care for people over the age of 65.
SPECIALISM: Rehabilitation, Elderly, Dementia, End of Life
SHIFT PATTERNS: Days 08.00-20.00 Nights 20.00-08.00 - shifts available 7 days a week
The chosen candidate will have the opportunity to manage their own shift patterns, with plenty of days and nights to choose from.
This role is fully flexible allowing you to work around any commitments, promoting a healthy work life balance.
The Role:
Observing, monitoring and recording patient's conditions by taking temperatures, pulse, respiration's and weight.
Assisting with clinical duties.
personal care including infection prevention and control, personal hygiene and overall reassurance, comfort and safety.
Communication with patients, relatives, carers and nurses
The Person:
Caring and compassionate personality, with a passion to help others in a safe manner.
Initiative to work alone but also a team player.
Strong communication skills.
12-24 month's UK experience working as a Healthcare Assistant or Support Worker in a Health & Social Care role
Relevant qualification, Level 3 NVQ in Health & Social Care or Care Certificate.
Benefits
Flexible hours and working pattern
£150 sign-up bonus
£250 referral bonus
Dedicated and experienced one-to-one consultant support
Competitive rates of pay for temporary and fixed contract work
This role is available for an immediate start please forward your CV as soon as possible to apply. ....Read more...
Type: Contract Location: Kingston Upon Hull, England
Start: ASAP
Duration: Ongoing
Salary / Rate: £12.82 - £18.18 per hour + uplift for nights and weekends
Posted: 2024-03-26 12:37:35
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Want to take your first step into the exciting world of Recruitment?
Do you enjoy engaging with customers and the self satisfaction when you succeed?
If you answered yes to the above, this could be the next exciting opportunity for you!
Service Care Solutions are looking for a Recruitment Resourcer to join our Health care Division, based in Preston.
In your role as a recruitment Resourcer you will sourcing candidates for our Health care division and following the candidate through the on boarding process.
Communication is key, as is a passion for candidate engagement.
Experience is not necessary but it's essential that you have a real can-do attitude, with a willingness to learn new skills.
As a recruitment Resourcer, you will have 121 support and a comprehensive training programme.
This is a permanent opportunity and can be your first step into the world of recruitment.
This is a hybrid role (after probation) with a level of flexibility with starting hours.
Just take a look at our Instragram page "Service care Soltuions" to see the culture and fun we have!
Your role:
Create and Post Job Adverts
Source, pre-screen and register new candidates.
Receiving Inbound and making outbound Calls
Supporting candidates through compliance and the on boarding process
Obtaining candidate documents and completing pre placements checks
Supporting administrative tasks for the recruitment team
Benefits/socialable side:
Flexible & Hybrid working plus early finish on a Friday.
Lancashire MIND well being coaching sessions.
30 days annual leave, increasing by 1 day per each year of service up to 5 years.
In-house Training Academy with access to tailored courses
Monthly & quarterly awards ceremonies with free grub and refreshments.
Quarterly lunch clubs for award winners.
Black tie annual awards ceremony, including a 3-course meal and entertainment.
Team nights out, competitions and incentives.
Recreational break out area with TV's, pool table, car simulator
Skills:
Strong organisation skills
Proficient in using a computer (Word, Excel, Outlook)
Excellent communication skills
Self motivated, hard working
If you are interested in a career in recruitment, no matter what your career history or industry knowledge so far, then click apply now to join us and start a career with ....Read more...
Type: Permanent Location: City of Preston, England
Start: ASAP
Salary / Rate: £25000 - £27000 per annum
Posted: 2024-03-26 11:53:39
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Tenancy Sustainment Officer Slough, Berkshire Temp Contract (3 month contract - room for extension) Full Time Hours - 37 Hours, 0900-1730Our client is looking to hire for the new financial year - 08/04/2024.
Please note - you must have a valid drivers licence and have access to own means of transport to be considered for the job.
As a member of the Neighbourhood team this post is directly responsible for - , Short term support to new and existing tenants , Sign-posting function to specialist agencies for longer term support , Assistance with welfare & benefits advice and client advocacyMain Responsibilities 1.
Assess the support needs of vulnerable clients (as early as possible, including at sign up) and work with other agencies to develop short-term support plans tailored to meet individual needs.
To signpost and facilitate access to other support services.
Regularly review support plans with the client and in collaboration with other support agencies to ensure the appropriate type of support remains in place.
To arrange and chair multi-agency meetings to discuss individuals in need of wider support 2.
Support and assist residents with applications for welfare benefits and appeals, including complex housing benefit cases and backdate requests.
Support and assist residents with applications for grant funding to maximise income and help to manage urgent financial crises and short or longer-term financial hardship with the aim to maintain and sustain their tenancy and prevent the loss of their home as a result of rent arrears.Essential Requirements
A-Level or equivalent or a relevant housing qualification at entry level.
Continuous commitment to professional training and development.
Must have a valid drivers licence and have access to own means of transport
Knowledge of relevant Housing, Children's and Safeguarding legislation.
Knowledge of how to apply housing benefits procedures and provide welfare benefits and debt counselling.
Understanding of, and commitment to, equalities and diversity.
Knowledge of best practice in sustaining tenancies and a working understanding of the aims and purpose of the Supporting People Initiative
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk ....Read more...
Type: Contract Location: Slough, England
Salary / Rate: Up to £0.00 per annum
Posted: 2024-03-26 11:52:21
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Job Type: Carpenter (Fire Safety Work) Pay Rate: £22.23 per hour Hours: 36+ hours per week Area: North LondonA dynamic and reputable organization specializing in building maintenance and safety improvements is seeking a skilled Carpenter with a focus on Fire Safety Work.
This role is crucial for enhancing the safety and integrity of both occupied and void housing properties, as well as other premises through expert carpentry.
Key Responsibilities:
Building Repairs and Maintenance: Execute building repairs, maintenance, and renewals ranging from emergency and routine reactive repairs to programmed refurbishment works.
Fire Safety Improvement Work: Specialise in upgrading doors, frames, and doorsets to meet current fire safety standards and regulations.
Quality Assurance: Deliver consistently high-quality workmanship, ensuring customer satisfaction and adherence to the 'Right First Time' principle.
Independent Work: Operate independently and unsupervised, demonstrating a high level of skill and reliability in all tasks.
Essential Skills and Experience:
Proven experience in carpentry, specifically with tasks related to fire safety improvements, including the upgrading and fitting of doors, frames, and doorsets.
Knowledgeable in current building standards and fire safety regulations.
Ability to work independently, efficiently, and to a high standard of quality.
Excellent problem-solving skills and attention to detail.
Strong customer service orientation and communication skills.
Candidate Must have:
Awareness of fire safety in buildings
Minimum Level 2 NVQ City and Guilds in Carpentry and Joinery
Full Clean UK Driving Licence
....Read more...
Type: Contract Location: North London, England
Start: ASAP
Duration: On going
Salary / Rate: £22.23 - £23.23 per hour + Company Vehicle
Posted: 2024-03-26 11:11:48
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Head of Finance Location: West Yorkshire Contract: Temporary (4 months initial) Salary: £500-600 per day umbrella Start Date: ASAP Sector: Local Government
*Hybrid Working
* Contact: greg.waite@servicecare.org.ukJob Description Service Care Solutions are currently recruiting on behalf of a Local Authority in West Yorkshire for a Head of Finance to join the team on a temporary basis.
As Head of Finance you will be responsible for managing the requirements of Grant Thornton, the Council's external auditors, audit programme which details the key milestones that are required to be delivered in order that the Council can have its 2022/23 statement of accounts approved in September 2024.
This role will require the post holder to work closely with Grant Thornton's dedicated audit team that is ring fenced to the audit of the 2022/23 statement of accounts.
In addition, you will support the closure of the 2023/24 final accounts so that draft accounts can be published within required deadlines as set out in the Accounts and Audit Regulations.
Specifically, you will be responsible for coordinating the receipt of relevant working papers to support the statement of accounts and ensure that these are consistent with the requirements of the Council's external auditors Grant Thornton.Candidate Criteria
CCAB/CIMA Qualified Accountant with extensive PQE
Extensive knowledge of both statutory financial requirements and relevant codes and regulations with regard to the production of a Council's Statement of Accounts
Experience of working closely with External Audit to ensure their programmes are delivered in the required timeframe
Exceptional management skills with the ability to prioritise key aspects of the closedown
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. ....Read more...
Type: Contract Location: West Yorkshire, England
Start: ASAP
Duration: 4 Months
Salary / Rate: £500 - £600 per day
Posted: 2024-03-26 10:30:35
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Service Care Legal are currently recruiting for a London Borough Council who are seeking an Education lawyer to join their team on a contract basis.
Please find below further details with regards to this.
ROLE: Education Lawyer LOCATION: South London RATE: £45.00 to £55.00 per hour CONTRACT: 6 months ongoing, 35 hours per week
The Role of the Education Lawyer
To manage a full caseload of Education Law matters through to completion
To undertake SEN Tribunals and advising on issues such as governance, admissions, exclusions and school transport
The Person
A qualified Solicitor, Legal Executive or Barrister with a minimum of 2 years PQE Experience of dealing with Education Law matters within a local authority would be highly advantageous
SEN tribunals experience would be essential for this position
The Benefits
Weekly payroll option
Flexible working arrangements
If this Education Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250. ....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 6 month ongoing
Salary / Rate: £45 - £55 per hour
Posted: 2024-03-26 09:59:30
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Service Care Legal are recruiting on behalf of a London Borough Council who are seeking a Senior Planning Lawyer to join their team on a contract basis.
Please find below further details with regards to the position.
ROLE: Senior Planning Lawyer LOCATION: North West London CONTRACT: 3 months with possibility of extension, 36 hours per week RATE: £40.00 to £50.00 per hour
Please note that this role would be hybrid working (1 or 2 days in the office per week).
The Role of the Senior Planning Lawyer
To provide advice on complex Planning and Regeneration matters throughout the council
Matters will include planning, highways and regeneration
Providing legal advice and support to the Council's Planning Committee and dealing with Section 106, 38 and 278 agreements
The Person
A qualified Solicitor, Legal Executive or Barrister with a minimum of 2 years' PQE
To have a strong understanding of Section 106 agreements and planning policy within the public sector
Experience of working in a local government legal service and of dealing with council members is desirable
The Benefits
Flexible working arrangements
Weekly payroll
If this Senior Planning Lawyer role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250.
....Read more...
Type: Contract Location: North West London, England
Start: ASAP
Duration: 3 month ongoing
Salary / Rate: £40 - £50 per hour
Posted: 2024-03-26 09:19:57
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Our Client in Huddersfield are looking to add an experienced Painter and Decorator to their team.
You will be based in the Kirklees area working as part of our client's property maintenance teams.The Working Hours will be: Monday - Friday 08:00-16:00The Pay Rate will be: £17 Per HourResponsibilities include:
You will be responsible for general painting and decorating maintenance and improvements to domestic and void properties.
Working with bathroom, kitchen and other required areas to deliver high quality work exceeding minimum industry standard quality.
Delivering high quality dmap and mould treatment to all properties in Kirklees
Pre inspect and diagnose selected repair requirements.
Ensure that repairs and maintenance improvement works are undertaken in a considerate manner within agreed timescales, meeting customer satisfaction and needs.
Candidate Requirements:
Attainment of an NVQ Level 2 or equivalent in Painting and Decorating.
2 years' Experience
Full UK Driving License
Own Vehicle
....Read more...
Type: Permanent Location: Huddersfield, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £17 per hour
Posted: 2024-03-26 09:16:13
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Service Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Criminal Litigation Lawyer to join their team on a contract basis.
Please find below further details with regards to this opportunity.
ROLE: Criminal Litigation Lawyer LOCATION: North West London RATE: £40.00 to £50.00 per hour CONTRACT: 3 months ongoing
Please note that this role would require office attendance 1 or 2 days per week.
The Role of the Criminal Litigation Lawyer
To manage a full caseload of Criminal Litigation Law matters through to completion
The criminal litigation matters will include social housing fraud and regulatory prosecutions
To assist with any other litigation matters and attend court when required to do so
The Person
A qualified Solicitor, Barrister or Legal Executive with a minimum of 1 year PQE
Previous Criminal Litigation Law experience would be essential within a local authority
The Benefits
Weekly payroll
Flexible working arrangements
If this Criminal Litigation Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk.
We also welcome referrals for this position, where a successful recommendation would be worth £250. ....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 3 month ongoing
Salary / Rate: £40 - £50 per hour
Posted: 2024-03-26 09:15:28
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Payroll & Pensions Manager Location: Gloucestershire Contract: Permanent Salary: £55,396 - 58,474 per annum Start Date: ASAP Sector: Local Government
*Hybrid Working
* Contact: greg.waite@servicecare.org.ukJob Description Service Care Solutions are currently recruiting on behalf of a Local Authority in Gloucestershire for a Payroll & Pensions Manager.
The Payroll & Pension Manager works as a member of the senior leadership team in the Business Service Centre which is responsible for delivering a range of transactional shared services.
The Payroll & Pension Manager is responsible for providing operational and strategic leadership for the payroll service to the Council, a large number of schools and other public sector related customers in and around Gloucestershire.
The successful applicant will be responsible for line managing approx.
4 staff with indirect reports of over 30.
The focus of the payroll service is on delivering a high quality and effective service that meets all statutory and regulatory requirements, with the customer always at the forefront and with an emphasis on continual improvement.Candidate Criteria
Relevant Professional Qualification - CIPFA, CIPD, IPP, BCS or extensive experience at this level of work.
2+ years within a Payroll/Pensions Management position with experience of supervising multiple members of staff in delivering an effective service.
High level of competency in using ERP systems to deliver an effective payroll service (ideally SAP).
Experience of working within a project team implementing a new payroll system would be extremely beneficial
Great communication skills with the ability to work well under senior management as well as on own initiative
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
....Read more...
Type: Permanent Location: Gloucestershire, England
Start: Flexible
Salary / Rate: £55396 - £58474 per annum
Posted: 2024-03-26 09:10:58
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Job Title: Complaints Officer
Work Pattern: 36 Hours a week
Contract: April 2024
Location: Westminster
Days: Mon - Fri
Our client is looking for a Complaints Officer to join their team in Westminster.
You will be responsible for aiding the team's efforts to handle and address complaints effectively.
They will assist the Complaints and Service Improvement Team in managing intricate housing complaints (Stage 2), which involves tasks such as prioritising and addressing inquiries, dispersing cases, tracking information, handling incoming documents, and drafting responses.
Job Role -
Serve as a liaison for community members seeking to address concerns or make general inquiries, delivering a frontline housing information and advisory service with efficiency and discretion.
Coordinate and formulate responses to inquiries from government officials, legislators, and oversight bodies, ensuring timely and effective communication while upholding stringent quality standards.
Assist in compiling case documentation for the Housing Ombudsman's review process, ensuring thoroughness and accuracy.
Oversee the implementation of recommendations issued by the Housing Ombudsman in their final determinations, ensuring compliance and follow-through.
Uphold targets for the complaints process within housing teams, ensuring adherence to quality standards in external communications as per council guidelines.
Generate performance reports for the complaints and inquiries service, and conduct monitoring and auditing duties as directed by management.
Manage data within the Housing Team to ensure responses to complaints and inquiries are comprehensive and align with Housing Ombudsman requirements.
Develop an overview of contract performance concerning complaints and inquiries, actively monitoring relevant data.
Ideal Candidate:
Experience resolving complex complaints.
Microsoft Proficient
Ability to organise and prioritise own workload.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an email to arran.fitchie@servicecare.org.uk ....Read more...
Type: Contract Location: Westminster, England
Start: ASAP
Duration: 3 Months
Salary / Rate: Up to £28.13 per hour + Umbrella p/h
Posted: 2024-03-26 09:01:18
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Qualified Social Worker
Start date: ASAP
Contract length: Initially 3 months
Pay Rate: £38ltd per hour
About the Job
Reading Borough Council are seeking a Qualified Social Worker to join their PDOP (Physical Disability and Older People) Social Care Team.
As a Social Worker, you will be responsible for supporting people who require unplanned reviews of their existing care and support or have been identified by the Advice and Well Being Hub in need of ongoing care and support.
Key Responsibilities
Undertake S.42 safeguarding enquiries and BIA assessments
Carry out various legal undertakings in partnership with the Joint Legal Team
Operate and adhere to the legal framework for adults; Care Act 2014, MCA 2005, DoLS, 2008 (and where appropriate Mental Health Act 1983 (2007)
Work with people in a strengths-based way to promote wellbeing, rights and independence
Prevent the need for care and bring about timely interventions with positive outcomes
Requirements
A degree in Social Work or equivalent qualification
Registration with Social Work England
Proven experience as a Social Worker in a similar role
Knowledge and understanding of the legal framework for adults
Excellent communication and interpersonal skills
The ability to work independently and as part of a team
A valid UK driving licence and access to a car for work purposes
About the Company
This company is a local government authority based in Reading, committed to providing high-quality services to its residents.
The PDOP Team is part of the Living Well Service of ASC where the Mental Health and Learning Disability and Autism (LDA) team are also members.
A Head of Service oversees all work and responsibilities of the Living Well Service.
How to Apply
If you are a dedicated and experienced Social Worker looking for a new challenge, please apply with your CV or email erin.webbe@servicecare.org.uk. ....Read more...
Type: Contract Location: Reading, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £38 per hour
Posted: 2024-03-26 08:54:13
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Job Title - Customer Service Officer
Location - Enfield N9
Contract - Temp
Hours - 35
Role summary -
The company is looking for a highly motivated and customer-focused individual to fill the role of Customer Service Officer.
As a Customer Service Officer, you will be responsible for providing efficient day-to-day operation within libraries and encouraging customers to self-serve.
You will deliver a high standard of customer service across all channels and ensure that customers are provided with the necessary assistance they require.
You will represent the company as the first point of contact and ensure that the service is customer-focused, promoting the company's core values and customer service standards.
Key Responsibilities:
Provide a high standard of customer service across all channels.
Recognise when customers are vulnerable or require extra assistance and ensure their needs are met in a professional manner.
Maintain high levels of first point of contact resolution and customer satisfaction and resolve their queries at the first time of asking in a timely manner.
Represent the company as the first point of contact, ensuring the service is customer-focused and promote the company's core values and customer service standards.
Promote a love of books and reading, working proactively on reader development, including participation in nationwide reading initiatives.
Provide full and accurate information to customers in a friendly and welcoming environment and deal with most enquiries without referring on.
Promote a positive image as a service provider to the local community, working to ensure all customers receive an efficient, effective, and high-quality service.
Assist Libraries with development and delivery of digital services to customers and provide support in implementation of digital and assisted digital projects.
Requirements:
Proven experience in providing excellent customer service.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Good IT skills.
Ability to work under pressure and to tight deadlines.
A passion for books and reading.
Experience in working with digital services and assisted digital projects is desirable.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Type: Contract Location: Enfield, England
Salary / Rate: Up to £14.84 per hour
Posted: 2024-03-26 08:44:43
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Our Client in Loughborough are looking to add an experienced Roofer to their team.
You will be based in the Loughborough area working as part of our client's maintenance teams.The Working Hours will be: Monday - Friday 08:00-16:00The Pay Rate will be: £20 Per HourResponsibilities include:
You will be responsible for general roofing maintenance and improvements to domestic and void properties.
Repairing, maintaining and constructing roofing for domestic and void properties
Delivering the highest quality Roofing work
Pre-inspect and diagnose selected repair requirements to identify required resources and materials to undertake building maintenance/improvements works and ensure the efficient use of these resources.
Ensure that repairs and maintenance improvement works are undertaken in a considerate manner within agreed timescales, meeting customer satisfaction and needs.
Candidate Requirements:
Attainment of an NVQ Level 2 Qualification in relevant Roofing Qualification.
2 Plus years' experience
Full UK Driving License and own Vehicle.
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Type: Permanent Location: Loughborough, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £20 per hour
Posted: 2024-03-26 08:38:43
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Our Client in Loughborough are looking to add an experienced Roofer to their team.
You will be based in the Loughborough area working as part of our client's maintenance teams.
The Working Hours will be:
Monday - Friday
08:00-16:00
The Pay Rate will be:
£20 Per Hour
Responsibilities include:
You will be responsible for general roofing maintenance and improvements to domestic and void properties.
Repairing, maintaining and constructing roofing for domestic and void properties
Delivering the highest quality Roofing work
Pre-inspect and diagnose selected repair requirements to identify required resources and materials to undertake building maintenance/improvements works and ensure the efficient use of these resources.
Ensure that repairs and maintenance improvement works are undertaken in a considerate manner within agreed timescales, meeting customer satisfaction and needs.
Candidate Requirements:
Attainment of an NVQ Level 2 Qualification in relevant Roofing Qualification.
2 Plus years' experience
Full UK Driving License and own Vehicle.
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Type: Permanent Location: Loughborough, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £20 per hour
Posted: 2024-03-26 08:34:12
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Job title: Complaint Resolution Administrator Location: Sittingbourne, ME9 Start Date: ASAP Contract Type: 6 months Weekly Hours: 36 hours per week Work Pattern: Monday - Friday (Office based 5 days)We would like an experienced administrator person with good communication skills, used to working with and assisting a team by providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the Complaint team.Responsibilities
Deliver a Great Complaints Experience: Ensure complaints are handled in line with the Housing Ombudsman's and regulatory code, focusing on customer satisfaction and efficient resolution.
Administrative and Organisational Support: Provide vital support to the team through administrative and organisational tasks, including ordering supplies, updating databases, handling paperwork and post.
Customer Interaction: Be the point of contact for new complaints, compliments, MP enquiries, and payment requests, ensuring detailed notes are recorded on the CRM system.
Customer Expectation Management: Manage customer expectations regarding policies and procedures in a non-confrontational and customer-focused manner, offering appropriate alternatives where possible.
Meeting Coordination: Arrange and coordinate meetings, including preparing documents, booking venues, and taking accurate minutes to drive effective decision-making.
Database Management: Accurately record all customer contacts, complaint details, actions, and learning points on management systems, maintaining a comprehensive record for analysis and improvements.
Relationship Building: Foster strong relationships with colleagues and Complaints Service Panel members, enhancing collaboration and teamwork.
Person Specification
Previous experience assisting customers in a busy customer-facing environment through various communication channels.
Excellent customer service skills, showcasing empathy and understanding in addressing customer concerns.
Proven ability to effectively handle challenging situations with resilience and composure.
Knowledge of general office and administrative procedures and the ability to manage tasks efficiently.
Effective communication skills, both written and verbal, adapting your style to suit different audiences and preferences.
Outstanding organisational skills and the ability to prioritise work to meet deadlines effectively.
Self-motivation and a proactive approach to problem-solving, demonstrating adaptability and flexibility.
Proficiency in Microsoft Office packages, particularly in word processing, report generation, and data entry.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Type: Contract Location: Sittingbourne, England
Duration: 6 Months
Salary / Rate: Up to £14.56 per hour
Posted: 2024-03-25 23:35:03
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Temporary General Administrator £14 to £17 per hour inclusive of NI and Holiday pay, This is dependent on experience - Immediate starts
We are currently working with General practice looking for temporary staff and they are re in search of a General Administrator to join the team for approximately 2 - 3 months on a part to full-time basis based in Cheadle Health Stockport
Key Responsibilities:
- Perform general administrative duties to support daily operations.
- Collaborate with the team to ensure efficient workflow.
- Handle inquiries and provide assistance to staff and clients.
- Maintain organized records and documentation.
Requirements:
- Previous experience in general administrations
- Excellent communication and organisation skills
- Familiarity with EmisWeb system is desirable but not essential
- Flexibility with working hours; open to both flexible and set times.
- Immediate availability is preferable.
- Primary care experience would be desirable
If you are interested in this opportunity, please send your CV and a cover letter to brett.smith@servicecare.org.uk
Please note: No sponsorships or Visa applicants can be accepted at present ....Read more...
Type: Permanent Location: Stockport, England
Salary / Rate: £11 - £20 per hour
Posted: 2024-03-25 23:35:03
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Job Description
Service Care Solutions has a new and exciting opportunity which has become available working as an Administrator for Bolton Council
Bolton Council are currently looking for someone who is happy to work 37 hours per week.
Key responsibilities
Obtaining standard data and information in order to create documents or answer simple queries.
Be able to prepare standard and non standard documentations (reports, presentations, letters etc).
This will also mean have the ability to use a range of computer software packages.
Perform simple interpretation, analysis and manipulation of date, tasks or information.
Receiving and responding to enquiries to and from customers, and understand when to escalate more complex queries to the appropriate people.
Key requirements
Competencies to NVQ administration level or equal.
Proven written and oral communication skills.
APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk
Why Service Care Solutions?
A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
We operate 3 payrolls per week
Bring your Job to us bonus of £250
Refer a friend Bonus of £250
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Type: Permanent Location: Bolton, England
Start: ASAP
Duration: 5
Salary / Rate: Up to £14.36 per hour
Posted: 2024-03-25 23:35:03
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Join Our Team as a Multi Trade Operative!Job Type: Multi Trade OperativePay Rate: £22.52 per hourHours: 40 hours per weekArea: East LondonThe Role: We're looking for a Qualified Carpenters and Plumbers to join our Property Services team based in East London.
You'll be instrumental in maintaining our large portfolio of properties, requiring strong organisational skills and the ability to work collaboratively.
The successful candidate will have carpentry and plumbing skills with experience to carry out duties as a competent Multi Trade Operative.About Us: We create places for people to call home and support them to live well.
With a breadth of services and expertise, we're committed to providing high-quality care and support.
Our Property Services team is the heart of our organisation, offering knowledgeable, skilled, and friendly service.
We're proud of the difference we make in people's lives daily.Responsibilities:
Carry out repairs and maintenance tasks with quality workmanship.
Carry out repairs and maintenance relating to Carpentry, Plumbing and other Multi finishing tasks such as tiling, painting and decorating and more
Inspect the quality of work and ensure customer satisfaction.
Operate within the company's vehicle policy.
What You'll Need:
A Multi Trade skill set
Carpentry and Plumbing skills with experience.
A full clean driving license.
Experience in residential properties or social housing.
Minimum Level 2 NVQ City and Guilds in either Carpentry or Plumbing
Please contact Ossai Newton for more information on 01772 208 967 or email your CV to ossai.newton@servicecare.org.uk ....Read more...
Type: Contract Location: East London, England
Start: ASAP
Duration: On going
Salary / Rate: Up to £22.52 per hour + Company Vehicle
Posted: 2024-03-25 17:05:03
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Surveyor
Permanent Position £40k - £45k
Eastleigh
Provide property surveying services primarily across the homecare directorate but also in supporting the wider business as and when required.
To provide surveying capability in relation to identifying, inspecting, and providing solutions to problems and defects with our stock.
To prepare schedules of work and project management support in relation to minor/major works where the technical surveying level is appropriate to specify and oversee the resulting works.
Working within defined geographical areas of the organisation, with a flexible approach to covering the wider geography as and when required.
Provide technical leadership to a variety of multi-disciplined projects which are delivered by in-house teams and external approved contractors ensuring the business maintains compliance with its statutory obligations and meets its customer expectations.
Job Purpose
Inspect and assess any repair requests and defects where an immediate repair may not be appropriate, and technical advice is required to identify and advise on
appropriate solutions.
Investigate technical defects or cases of disrepair as required, to include inspection of the property and provide written Housing Conditions reports as appropriate.
Provide full technical support to legal department in respect of disrepair or legal claims received.
Provide technical maintenance advice to support business decisions, including liaising with operations managers, supervisors, trade staff, sub-contractors, external contractors or consultants.
Obtain quotations (when required) for repairs and/or specialist works from sub-contractors keeping aligned to Abri's Financial regulations.
Technical approval of Disabled Facility Grant applications and the associated works, including progress and post inspection of site and completed works.
Technical assistance with customer permissions and retrospective permissions
Where required support the property care team with surveying requirements to
support the delivery of the internal and external planned maintenance programme.
Carry out property inspections to assess component replacement dates and advice regarding inclusion of works within Planned Maintenance Programmes.
Demonstrate excellent standards of customer care, when dealing with all customer queries, requests or complaints and to use an empathic, pragmatic and efficient approach to reach a solution in line with all Abri's policies, procedures an values.
Qualifications
Effective interpersonal skills, including teamwork, networking and negotiation skills with the ability to positively motivate all stakeholders, whilst building trusted relationships
A motivated and enthusiastic individual, who can work under pressure and prioritise.
workloads to deliver an outstanding service to the partnered departments.
Possess a commercially astute approach with a focus on obtaining value for money.
Experience in building maintenance or building surveying.
Relevant degree or HND/HNC level in Building Surveying or equivalent construction related qualification.
Member of the Royal Institute of Chartered Surveyors (advantageous)
If interested in the role please contact me at moeez.muhammed@servicecare.org.uk ....Read more...
Type: Permanent Location: Eastleigh, England
Salary / Rate: £40000 - £45000 per annum
Posted: 2024-03-25 16:29:12
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🌟 Job Opportunity: Locum Clinical Pharmacist Prescriber 🌟
We are seeking a dynamic and highly skilled Locum Clinical Pharmacist Prescriber to join our team immediately based in North Wales - Rhyl.
The position is for Tuesdays and Fridays with flexible timing.
📋 Position: Locum Pharmacist Prescriber
🚀 Start Date: As soon as possible
📅 Working Days: Tuesdays and Fridays
📆 Contract Duration: 8-10 weeks
⏰ Hours: Flexible timing
💰 Rate: £45 per hour (paying limited company)
📍 Location: Rhyl, Wales
Key Responsibilities:
🩺 Conducting clinical medication reviews.
💊 Providing expert advice on medications to healthcare professionals and patients.
📝 Prescribing medications within the scope of practice.
📈 Monitoring patient responses to drug therapy.
🤝 Collaborating with multidisciplinary teams to optimize patient care.
Requirements:
📜 Registration as a pharmacist with the General Pharmaceutical Council (GPhC).
💉 Independent prescribing qualification.
🏥 Proven experience working as a Clinical Pharmacist Prescriber in Primary care
💬 Excellent communication and interpersonal skills.
👥 Ability to work effectively in a multidisciplinary team.
🌟 Commitment to delivering high-quality patient care.
If you are a motivated and dedicated Clinical Pharmacist Prescriber looking for a rewarding locum opportunity, we want to hear from you!
To apply, please send your CV and cover letter to brett.smith@servicecare.org.uk with the subject line Locum Clinical Pharmacist Prescriber Application. ....Read more...
Type: Contract Location: Rhyl, Wales
Salary / Rate: £40 - £45 per hour
Posted: 2024-03-25 16:17:18