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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Hamburg, Germany
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 15:49:03
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Graz, Austria
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 15:38:30
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Basel, Switzerland
Start: 10/04/2024
Salary / Rate: €1100 - €1300 per month
Posted: 2024-03-16 15:17:13
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The Role
Civil Enforcement Officer Bexley - CBT, Moped rider required.
£25,282.40 per annum (FTE)
42.5 Hours per week, pay rate £11.44, plus Mobile allowance.
Part time hours can be offered.
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
We appreciate that employees want a work life balance and helping you find it is important to us.
Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer.
So, what can you expect as a Parking Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.
Here is a sample of some of the current benefits on offer:
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 15/03/2024
Salary / Rate: £25,282.40 per annum
Posted: 2024-03-15 16:31:03
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The Role
Civil Enforcement Officer Bromley - CBT, Moped rider required.
£25,282 per annum (FTE)
42.5 Hours per week, pay rate £11.44 per hour, plus Mobile allowance.
Part time hours can be offered.
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
We appreciate that employees want a work life balance and helping you find it is important to us.
Working alongside the Council from either of the Bromley bases, you could be offered flexible part time hours as a Civil Enforcement Officer.
So, what can you expect as a Parking Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers, so this could be a great place for you to start your career.
Here is a sample of some of the current benefits on offer:
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bromley,England
Start: 15/03/2024
Salary / Rate: £25,282 per annum
Posted: 2024-03-15 16:26:14
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Vacancy: Technical Product SpecialistLocation: PrestonSalary: £22000 - £25000Working in partnership with a market leader in their field, our client is looking to hire a Technical Product Specialist to join their team in Preston.As a Technical Product Specialist, you will be a part of the Customer Service Department and will play a key role within the team, providing a link between internal departments and the customer base.Duties will include:
Marshalling the product knowledge for allocated product areasResponding to customer queriesRaising claims and queriesMaintaining product data and ensuring circulation as requiredProducing quotesSupporting the Sales team To carry out the tasks set by managerEngage with the training provided and learn the company products, policies and ethos
The candidate:To be successful in the role of Technical Product Specialist, you will have a technical background with a can-do approach.
You should be IT literate, with knowledge of working with MS Office and other IT systems.
You will also have a excellent attention to detail, communication skills and be highly organised with the ability to prioritise your workload.If you can bring energy and customer focus, coupled with the ability to further develop your technical skills and knowledge APPLY NOW. Aqumen Business Solutions is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Permanent Location: Preston, Lancashire, England
Start: ASAP
Salary / Rate: £22k - 25k per year + benefits
Posted: 2024-03-15 12:56:50
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Technical Customer Support Advisor
Location: Poole, Dorset
Salary: £27,000 per annum (salary increase after probationary period)
Hours: Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm
We are recruiting for a Technical Customer Support Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset.
If you currently perform well in a busy, friendly team where you all collaborate to deliver the best possible outcome for your customers then this could be a great opportunity for you.
Duties and Responsibilities include:
Providing technical support to customers regarding queries with products purchased
Managing key customer accounts within the brands businesses.
Build strong working relationships with clients.
Answer expected level of incoming calls and handle customer enquires methodically and professionally.
Cross selling products and promotions.
Process customer purchase orders through the systems with accuracy and attention to detail.
Proactively call customers to offer alternatives to out of stock products and resolve any technical queries.
Communicate clearly with other departments to ensure customer orders and enquiries are fulfilled on time
Recording details of all enquiries onto the Customer Services database and responding to product enquires and complaints
Solve customer queries and complaints as they arise, delivering great service levels
Build relationships across the business to ensure the customer journey is seamless and the Sales, Warehouse and Customer Service departments are always working together
Experience and Knowledge:
A minimum of 12 months experience in a fast-paced customer service environment is essential
Previous experience working in a technical customer service environment
Good general standard of education including Maths and English
The ability to use Excel to a basic level
The ability to communicate politely and effectively with internal and external clients in relation to product queries and issues
Attention to detail to ensure that work is completed accurately and within standard operating procedures
Summary:
Salary: £27,000 per annum (increases after probationary period)
Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm
Parking
Development opportunities
....Read more...
Type: Permanent Location: Poole, England
Start: ASAP
Duration: Permanent
Salary / Rate: £27000 - £27500 per annum + excellent benefits
Posted: 2024-03-14 19:35:41
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We're looking for an exceptional team member with strong administrative skills to join this busy department as a Service Coordinator.
You'll provide scheduling and administrative support to both the internal and external customers.
This includes handling general customer service, invoicing, cost estimations, reporting, and processing service contracts.
Main Responsibilities for the Service Coordinator
Be a brand ambassador, embodying company values at all times
Handle incoming phone calls and emails from customers and the internal team
Resolve complaints and escalate them if needed
Communicate with external and internal customers to manage service requests smoothly
Ensure accuracy in work orders and submit all service-related paperwork promptly
Create and manage cost estimations within the CRM, following customer and contract conditions
Process spare parts orders for accepted cost estimations
Follow up on outstanding purchase orders, cash payments, and open cost estimations
Monitor system orders, such as open delivery notes or missing pricing, and resolve issues
Investigate and resolve technician stock take queries
Address service invoice queries, generate necessary credit paperwork, and maintain smooth invoicing
Generate daily, weekly, and monthly customer reports as required
Efficiently schedule work for our field service engineers, adhering to response times and time scales
Required Skills, Experience, Knowledge, and Competencies for the Service Coordinator
Previous experience in a service, customer service, administration, or support role
Able to work in a fast paced demanding environment
Strong Microsoft Office skills
A knack for teamwork and collaboration
Excellent communication skills with a natural ability to build strong relationships
Proactive and full of initiative
Meticulous and accurate, with a keen eye for detail
What's in it for you?
This is an exciting opportunity to join a thriving, world-leading company that truly values its staff and want you to grow with them, some of the amazing benefits include:
Starting salary of £26,500 plus annual bonus
34 days of holiday (including 8 bank holidays)
Hybrid working after probation
Profit share
Annual bonus
Study support
Sick pay
Life assurance
Pension plan
Staff discounts
Fantastic progression opportunities
Please forward your CV or call to discuss further. ....Read more...
Type: Permanent Location: Banbury, England
Start: 07/04/2024
Salary / Rate: Up to £26500 per annum + bonus, excellent benefits
Posted: 2024-03-14 14:51:51
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Claims Technician Job Type: Full Time, PermanentLocation: Belfast/Northern IrelandSalary: £CompetitiveTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.
A career at Sedgwick means experiencing our culture of caring.
It means having flexibility and time for all the things that are important to you.
It’s an opportunity to do something meaningful, each and every day.
It’s having support for your mental, physical, financial and professional needs.
It means sharpening your skills and growing your career.
And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here.
Join us and contribute to Sedgwick being a great place to work.The Role – Claims Technician:We now have opportunities for talented Claims Technician (Adjusting Executive) to join our highly successful Northern Ireland Domestic Major Loss Team.The adjusters in the team utilise their renowned expertise on domestic claims of significant value and complexity.
The Adjusting Executive role is a technical assistant role, designed to support their work throughout the handling of these claims.
We require an additional Adjusting Executive to work on a one to one basis with our adjusters, to ensure we can continue to deliver service and handling at the very highest level.It`s an exciting and rewarding role with scope within a motivated and friendly team, coupled with the opportunity to progress into the claims arena for the right person.Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.You will have the following skills:
The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim.Cert CILA/Cert CII qualified would be an advantage or a willingness to complete in the first year.Have first class communication skills, both written and verbal.Competent IT skills, and the capability to maintain electronic files to a high auditable standard including preparation of Claim and Adjustment documentation as required.A willingness to liaise with other internal product lines/departments as required.Be able to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate.Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times and have a pro-active claims handling philosophy.Provide assistance on site on occasion.
Claims are largely based in the Belfast area so residency in these areas would be beneficial.Accurate daily time recording delivering a high proportion of chargeable hours demonstrating technical competence.
This is a great opportunity for those who are motivated by the variety of claims work as well as the opportunity to partner our Domestic Major Loss Adjusters and contribute to the network of professionals we work within.What will you get for this role?
Competitive salary depending on skills, experience and qualifications.Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home.Healthcare scheme.A Self Invested Personal Pension Scheme.Holiday allowance of 25 days plus bank holidays.Discounts on various products and services.Employee assistance programme for employee wellbeing.Life assurance.Group Income Protection.Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app.
Working at SedgwickOur company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others.
We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model.
If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that.
As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.Sedgwick is an Equal Opportunity Employer. ....Read more...
Type: Permanent Location: Belfast, County Down, Northern Ireland
Start: ASAP
Duration: Full Time, Permanent
Salary / Rate: Competitive
Posted: 2024-03-14 10:52:40
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Parking Supervisor - Crawley - full-time - £26,000 per annum
Do you have a full UK driving license?
Do you have previous supervisor experience?
Are you able to work well under pressure with excellent communication skills?
If you answered yes, then this may be the next move for you!
APCOA Parking are currently looking for a Parking Supervisor to work on the Govia Thameslink Railway contract based in Crawley.
This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations across the GTR estate.
You will be responsible for a team of car park patrol attendants, ensuring efficient and effective operation of all car parking and related activities across your area.
This role is working Monday - Friday either 9am - 5pm or 8am - 4pm.
There may be some weekend or bank holiday work if required.
Keep reading to find out more!
What you'll do
- Ensure correct front-line staffing levels are in place & correct site visits are being completed by the front-line team to ensure KPIs are met.
- Supervision off all front-line staff during core business hours, to be assisted by Operations Manager where required.
- Carrying out regular site audits to ensure high standards are maintained.
- Monitoring performance, service & quality of the Companys sites & staff & taking all pertinent action to communicate/advise and assist in line with the Company standards.
- Identification, response, & resolution of any on site related car parking issues.
- Reporting any untoward incidents concerning members of staff to the Operations Manager & ensuring they are recorded correctly on QM.
- Recruitment, induction, training, performance management of all staff, managing disciplinary issues in line with site & Company policy.
- Ensuring all company policies & employee communications are effectively conveyed to frontline staff for all related car park operations, standards, discipline, training, & development.
- Management of car park/security incidents including attendance/escalation of any incident & liaison with the required emergency services as appropriate
- Ensure all frontline staff are compliant with health & safety procedures & standards.
- To assist with senior administrator & Operations Manager, to ensure all Parkway & ANPR related issues are resolved within the agreed SLA.
- Undertaking any additional duties as requested by the Operations Manager
What you'll bring:
- Excellent communication skills
- Previous experience supervising a team
- Full UK driving license is essential
- Previous experience with H&S policies
- A positive, can-do attitude!
Does this sound like you? Click "apply" today and one of our team will be in touch soon!
Must hold full UK Drivers License and be over 18 in order to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Crawley,England
Start: 14/03/2024
Salary / Rate: £26,000
Posted: 2024-03-14 10:04:03
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German / English Speaking Customer Service Trainer / Coach
Location: Ringwood (Hybrid Working)
Basic Salary: £32,000 - £36,000 per annum DOE
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Trainer/Coach for various products that this company offers.
Main Responsibilities:
To monitor performance and quality standard of all agents, ensuring all KPI's are met.
To be able to identify areas of concerns, conduct feedback sessions and set targets/expectations.
To actively improve our training/coaching standards or identify new ways/approaches to training/coaching sessions.
Handling the on boarding and development of any new joiners
Develop and increase the knowledge of all agents by holding weekly/monthly best practice, soft skills workshops.
Knowledge base/Training manual/Coaching manual management.
To provide feedback and set performance and quality expectations in line with the agreed KPI's.
To work closely with the Team Leader to ensure client expectations are met.
To present our clients in a professional manner at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work alongside the team by effectively working on contacts.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
Skills/Requirements required as a Trainer / Coach:
Training/coaching qualifications or equivalent.
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Excellent written and spoken communication skills, in both English and German.
Track record in training/coaching.
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: Ringwood, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £32000 - £36000 per annum + excellent benefits
Posted: 2024-03-13 17:58:11
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German / English Speaking Customer Service Trainer / Coach
Location: Docklands, London (Hybrid Working)
Basic Salary: £32,000 - £36,000 per annum DOE
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Trainer/Coach for various products that this company offers.
Main Responsibilities:
To monitor performance and quality standard of all agents, ensuring all KPI's are met.
To be able to identify areas of concerns, conduct feedback sessions and set targets/expectations.
To actively improve our training/coaching standards or identify new ways/approaches to training/coaching sessions.
Handling the on boarding and development of any new joiners
Develop and increase the knowledge of all agents by holding weekly/monthly best practice, soft skills workshops.
Knowledge base/Training manual/Coaching manual management.
To provide feedback and set performance and quality expectations in line with the agreed KPI's.
To work closely with the Team Leader to ensure client expectations are met.
To present our clients in a professional manner at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work alongside the team by effectively working on contacts.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
Skills/Requirements required as a Trainer / Coach:
Training/coaching qualifications or equivalent.
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Excellent written and spoken communication skills, in both English and German.
Track record in training/coaching.
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY! ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Temp to Perm
Salary / Rate: £32000 - £36000 per annum + excellent benefits
Posted: 2024-03-13 17:52:37
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Finnish Speaking IT Technical Support
Location: Bournemouth (Hybrid Working)
Salary: £25,000 per annum, plus annual performance bonus
Hours: Monday - Friday, 40 hours per week
Support with VISA extension and one month hotel accommodation
Our client, based in Bournemouth, offers end-to-end solutions to their customer's business problems.
Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa.
Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.
Our client is looking for passionate and professional Finnish speaking individuals to join their successful team.
No experience required! Just the desire to kick start a career in technology.
Main Responsibilities:
Answer inbound calls and technical queries on the IT software we provide.
Build rapport and nurture relationships, identifying opportunities to up-sell.
Ensure excellent customer support, direct escalations to the respective stakeholders.
Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.
In order to be successful in this role, you need to have the following skills/experience:
Speak Finnish as your FIRST language and easily communicate to decision makers across the Finnish market
Self-motivated, proactive, flexible and curious
Desire to improve, receive feedback and be coached to win in tech
Our client offer a fantastic and elite training program, so no previous technical experience necessary! They also offer great benefits and development opportunities.
To find out more, APPLY TODAY! ....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £28000 per annum + excellent benefits
Posted: 2024-03-13 17:41:40
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Danish Speaking IT Technical Support
Location: Bournemouth (Hybrid Working)
Salary: £25,000 per annum, plus annual performance bonus
Hours: Monday - Friday, 40 hours per week
Support with VISA extension and one month hotel accommodation
Our client, based in Bournemouth, offers end-to-end solutions to their customer's business problems.
Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa.
Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.
Our client is looking for passionate and professional Danish speaking individuals to join their successful team.
No experience required! Just the desire to kick start a career in technology.
Main Responsibilities:
Answer inbound calls and technical queries on the IT software we provide.
Build rapport and nurture relationships, identifying opportunities to up-sell.
Ensure excellent customer support, direct escalations to the respective stakeholders.
Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.
In order to be successful in this role, you need to have the following skills/experience:
Speak Danish as your FIRST language and easily communicate to decision makers across the Danish market
Self-motivated, proactive, flexible and curious
Desire to improve, receive feedback and be coached to win in tech
Our client offer a fantastic and elite training program, so no previous technical experience necessary! They also offer great benefits and development opportunities.
To find out more, APPLY TODAY! ....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £28000 per annum + excellent benefits
Posted: 2024-03-13 17:36:19
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Norwegian Speaking IT Technical Support
Location: Bournemouth (Hybrid Working)
Salary: £25,000 per annum, plus annual performance bonus
Hours: Monday - Friday, 40 hours per week
Support with VISA extension and one month hotel accommodation
Our client, based in Bournemouth, offers end-to-end solutions to their customer's business problems.
Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa.
Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.
Our client is looking for passionate and professional Norwegian speaking individuals to join their successful team.
No experience required! Just the desire to kick start a career in technology.
Main Responsibilities:
Answer inbound calls and technical queries on the IT software we provide.
Build rapport and nurture relationships, identifying opportunities to up-sell.
Ensure excellent customer support, direct escalations to the respective stakeholders.
Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.
In order to be successful in this role, you need to have the following skills/experience:
Speak Norwegian as your FIRST language and easily communicate to decision makers across the Norwegian market
Self-motivated, proactive, flexible and curious
Desire to improve, receive feedback and be coached to win in tech
Our client offer a fantastic and elite training program, so no previous technical experience necessary! They also offer great benefits and development opportunities.
To find out more, APPLY TODAY! ....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £28000 per annum + excellent benefits
Posted: 2024-03-13 17:32:28
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Swedish Speaking IT Technical Support
Location: Bournemouth (Hybrid Working)
Salary: £25,000 per annum, plus annual performance bonus
Hours: Monday - Friday, 40 hours per week
Support with VISA extension and one month hotel accommodation
Our client, based in Bournemouth, offers end-to-end solutions to their customer's business problems.
Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa.
Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.
Our client is looking for passionate and professional Swedish speaking individuals to join their successful team.
No experience required! Just the desire to kick start a career in technology.
Main Responsibilities:
Answer inbound calls and technical queries on the IT software we provide.
Build rapport and nurture relationships, identifying opportunities to up-sell.
Ensure excellent customer support, direct escalations to the respective stakeholders.
Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.
In order to be successful in this role, you need to have the following skills/experience:
Speak Swedish as your FIRST language and easily communicate to decision makers across the Swedish market
Self-motivated, proactive, flexible and curious
Desire to improve, receive feedback and be coached to win in tech
Our client offer a fantastic and elite training program, so no previous technical experience necessary! They also offer great benefits and development opportunities.
To find out more, APPLY TODAY! ....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £28000 per annum + excellent benefits
Posted: 2024-03-13 17:28:08
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German Speaking IT Support
Location: Bournemouth (Hybrid Working)
Salary: £23,000 per annum, plus annual performance bonus
Hours: Monday - Friday, 40 hours per week
Our client, based in Bournemouth, offers end-to-end solutions to their customer's business problems.
Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa.
Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.
Our client is looking for passionate and professional German speaking individuals to join their successful team.
No experience required! Just the desire to kick start a career in technology sales.
Main Responsibilities:
Answer inbound calls and technical queries on the IT software we provide.
Build rapport and nurture relationships, identifying opportunities to up-sell.
Ensure excellent customer support, direct escalations to the respective stakeholders.
Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.
In order to be successful in this role, you need to have the following skills/experience:
Speak German as your FIRST language and easily communicate to decision makers across the German market
Self-motivated, proactive, flexible and curious
Desire to improve, receive feedback and be coached to win in tech sales
Our client offer a fantastic and elite training program, so no previous technical experience necessary! They also offer great benefits and development opportunities.
To find out more, APPLY TODAY! ....Read more...
Type: Permanent Location: Bournemouth, England
Start: ASAP
Duration: Permanent
Salary / Rate: £23000 - £25000 per annum + excellent benefits
Posted: 2024-03-13 17:23:29
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Tudor Employment Agency are currently recruiting for a Experienced Car Dealership Receptionist to work for our prestigious client based in Walsall.Responsibilities:
Operate ‘front of house’ by providing excellent customer service and support to enhance the overall customer experience – from start to finishPrepare and process sales documentation, including sales contracts, invoices, and other necessary paperwork, ensuring accuracy and completeness of all sales-related documentsMaintain organised and efficient filing systemsCoordinate vehicle deliveries and ensure all necessary paperwork is completedUpdate and maintain customer and vehicle information in the dealership's databaseWork closely with the inventory team to track vehicle availability and locationServe as a liaison between the sales team, customers, and other internal departments
Requirements:
Minimum of 2 years’ experience working in a role as a receptionist – previous car dealership experience is preferredProfessional, friendly personalityStrong organisational and multitasking abilities – enjoys a variety of tasksGood all round administration skillsExcellent attention to detail and accuracy in paperworkEffective communication and interpersonal skillsProficient in MS OfficeKnowledge of automotive sales processes and documentation is a plus
Hours of Work: Monday to Friday 9-5pm with a Saturday on a rota basisSalary: £22,000 - £27,000This position is a permanent vacancy for the successful candidate.In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukAlternatively, email, text or WhatsApp your contact details and we will call you back – 07534 152293 - Quote TEAIKONREC/11Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Permanent Location: Walsall, West Midlands, England
Salary / Rate: £22k - 27k per year
Posted: 2024-03-13 17:17:02
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Tudor Employment Agency are currently recruiting for a Experienced Car Dealership Receptionist to work for our prestigious client based in Walsall.Responsibilities:
Operate ‘front of house’ by providing excellent customer service and support to enhance theoverall customer experience – from start to finishPrepare and process sales documentation, including sales contracts, invoices, and othernecessary paperwork, ensuring accuracy and completeness of all sales-related documentsMaintain organised and efficient filing systemsCoordinate vehicle deliveries and ensure all necessary paperwork is completedUpdate and maintain customer and vehicle information in the dealership's databaseWork closely with the inventory team to track vehicle availability and locationServe as a liaison between the sales team, customers, and other internal departments
Requirements:
Minimum of 2 years’ experience working in a role as a receptionist – previous car dealership experience is preferredProfessional, friendly personalityStrong organisational and multitasking abilities – enjoys a variety of tasksGood all round administration skillsExcellent attention to detail and accuracy in paperworkEffective communication and interpersonal skillsProficient in MS OfficeKnowledge of automotive sales processes and documentation is a plus
Hours of Work: Monday to Friday 9-5pm with a Saturday on a rota basisSalary: £22,000 - £27,000This position is a permanent vacancy for the successful candidate.In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukAlternatively, email, text or WhatsApp your contact details and we will call you back – 07534 152293 - Quote TEAIKONREC/11Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Permanent Location: Walsall, West Midlands, England
Salary / Rate: £22k - 27k per year
Posted: 2024-03-13 17:03:09
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The Role
Civil Enforcement Officer- Hillingdon, West London - Full Time 42 Hours per week.
Salary £25,006 (£11.45/hour) 4 days out of 7. Due to rise from April 1st
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £11.45 per hour
- Full credited training
- 4 day week
- Employee Discount
- Pension
- You will be entitled to 5.6 working weeks holiday per year.
Your annual entitlement is based on the number of days that are worked over an average working week.
If your working pattern is Monday to Friday - five days per week, you are entitled to 5.6 working weeks, which is 20 days, plus the eight customary Bank & Public holidays.
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the promotion openings to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 13/03/2024
Salary / Rate: £11.45 per hour - rising from 1st April.
Posted: 2024-03-13 12:24:03
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Mobile Car Park Officer - Canary Wharf - Full-Time 42.5 Hours per week - £23,448.10 per annum
Do you enjoy working outside?
Are you over 18?
Are you customer focused?
Do you have a driving Licence?
If the answer is "YES" then we would love for you to join our Parking Team in Canary Wharf.
As a Car Park Officer, you will undertake patrols of our car parks, enforcing and advising on Parking Restrictions. You will have excellent customer care skills and be able to converse in a friendly and effective manner.
You will be managing our car parks in North and East London.
You will be provided with a company vehicle for this role.
Please note this is shift work on a rota basis to include early starts and late finishes.
What you will do:
- You will patrol our car parks
- You will issue fines where appropriate
- You will guide the public on rules and advise about parking provisions
- You will keep our car parks and their provisions clean and tidy
What you will bring:
- You will have excellent customer service skills
- You will have a full UK driving license
If this sounds like a prospect for you then apply now with your CV
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: London,England
Start: 13/03/2024
Salary / Rate: £23,448.10
Posted: 2024-03-13 11:42:02
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Parking Patrol Officer Network Rail Services Manchester Piccadilly - Full-time 42 Hours per Week - 4 on 4 off Rota - Days and Nights - £23.869 Per Annum
Do you have a valid SIA licence?
Are you customer focused?
Do you work well in a team?
Does this sound like you?
If so, an exciting opening has arisen for a Parking Patrol Officer to join our Network Rail team based at Manchester Piccadilly.
The aim of the role is to provide security patrols, resolve customer concerns and maintain the company standards of quality, cleanliness and safety.
What you will do:
- You will conduct security patrols in line with client instructions
- You will provide a high standard of customer service for all car park users
- You will undertake foot patrols of the car park
- You will monitor, deter and report criminal doings
- You will maintain company standards of cleanliness, including removal of graffiti
- You will build and maintain good working relationships with our client and customers
What you will bring:
- You will have good problem solving skills
- You will be friendly and able to work in a team
- You will have excellent customer service skills
- You will have good communication skills
- You will have a valid SIA License
If this sounds like you, then APPLY NOW and come and join our Friendly team!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Manchester,England
Start: 13/03/2024
Salary / Rate: £23.869
Posted: 2024-03-13 11:04:03
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Customer Service Advisor
Location: Poole, Dorset
Salary: £24,000 per annum + monthly bonus
Hours: Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm
We are recruiting for a Customer Service Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset.
Own transport is preferred as this role will initially work in Christchurch and transfer to Poole later in the year.
If you currently perform well in a busy, friendly team where you all collaborate to deliver the best possible outcome for your customers then this could be a great opportunity for you.
Duties and Responsibilities include:
Managing key customer accounts within the brands businesses.
Build strong working relationships with clients.
Answer expected level of incoming calls and handle customer enquires methodically and professionally.
Cross selling products and promotions.
Process customer purchase orders through the systems with accuracy and attention to detail.
Proactively call customers to offer alternatives to out of stock products and resolve any low-level technical queries.
Communicate clearly with other departments to ensure customer orders and enquiries are fulfilled on time
Recording details of all enquiries onto the Customer Services database and responding to product enquires and complaints
Solve customer queries and complaints as they arise, delivering great service levels
Build relationships across the business to ensure the customer journey is seamless and the Sales, Warehouse and Customer Service departments are always working together
Experience and Knowledge:
A minimum of 12 months experience in a fast-paced customer service environment is essential
Good general standard of education including Maths and English
The ability to use Excel to a basic level
The ability to communicate politely and effectively with internal and external clients in relation to product queries and issues
Attention to detail to ensure that work is completed accurately and within standard operating procedures
Summary:
Salary of £24,000 per annum
Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm
Parking
Development opportunities
....Read more...
Type: Permanent Location: Poole, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £24000 per annum + excellent benefits
Posted: 2024-03-13 09:49:30
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Job title - Customer Service Advisor Location - Southwark, SE1 (hybrid working 2 days from home, 3 in the office) Contract - Temporary - with view to make permanent Hours - Full time 35 hours per week Monday to Friday Start Date: ASAP Are you interested in launching a career in Housing?We're recruiting customer service staff for our client in London Bridge to join their front-line call handling team.This role serves as an excellent entry point into the social housing sector. Successful candidates will handle various customer inquiries over the phone, requiring a passion for delivering exceptional customer service.With full training provided, you'll handle a high volume of calls on generic housing topics such as rents, repairs, and payments in a fast-paced environment within a well-established Housing Association.Candidate Requirements:
Strong communication skills
Excellent digital/IT skills
Ability to work quickly and accurately
Passion for delivering outstanding customer service
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk ....Read more...
Type: Permanent Location: Southwark, England
Start: ASAP
Duration: ongoing
Salary / Rate: Up to £13 per hour
Posted: 2024-03-12 16:27:23
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FPSG are pleased to offer multiple opportunities for Contact Centre Agents to join a growing Team of Call-handling Agents who deal with inbound calls exclusively for a major banking Client.
The roles themselves are based on-site, in the Newcastle area, so please note that these are NOT remote working opportunities to be based from home, etc.
The turnaround for interviews will be very quick, with commitment assured for successful hires to be in place ASAP after all associated on-boarding documents are in place.
We are keen to hear from candidates who have got excellent communication skills in English, with a telephone manner which will help provide the level of service to inbound calling Customers that they will be impressed by.
Banking experience, within previous roles is not essential.
We are, however, open-minded to those who have been exposed to call-handling roles previously and can demonstrate the ability to deal with empathy and patience when dealing with Customer queries in a professional manner.
It may be you have either had previous commercial experience in a telephone-based role, or are looking to build on experience from Customer Service roles where dealing with the public, or customers who needed advice and support, was part of your day-to-day role.
The opportunity itself is a very exciting one, as it will take you into a permanently employed job, with excellent potential for progression in a career with a business which is well known the world over.
Working Hours:
Core hours and shifts will be discussed with suitable candidates and will cover Monday - Sunday, with an expectation that you will only need to work 1 weekend out of every 4.
The earliest start will be 08:00am and the latest finish will be 20:00 at night, so a very good opportunity to strike a healthy life & work balance in rotation across your Team.
Pre-screening Requirements:
Candidates MUST be eligible to work within a Banking Call Centre environment, which will involve going through a Credit Check, Criminal Record Check as well as standard on-boarding, Checks including proving Right-to-Work status for employment within the UK.
Remuneration:
A rewarding salary (very competitive in this sector) and associated benefits for working with an excellent household name Employer with a first class reputation is on offer.
We will discuss the package when assessing your CV and suitability for entering into the imminent interview process.
Next Steps:
Please apply immediately with your most recent CV, ideally in MS Word format, to be considered for inclusion in the interviews which are being scheduled for suitably qualified candidates, who can commit to working on-site in a Contact Centre environment in the Newcastle area.
We are Disability Confident and neurodiverse aware.
If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Salary / Rate: £22000 - £23500 per annum + Excellent benefits package & career
Posted: 2024-03-12 16:20:04
