-
Learning AND Development Manager - London/Hybrid Working
Location:- Hybrid 3 days Central London office 2 days Home Working
Salary:- £55-65k + Bens dep on experiences
Environment:- L&D Set Up, Grad Schemes, Apprenticeships, CIPD, Frameworks, Training, E-Learning, L&D Structure, IT, Telecoms, Managed Services.
Our client, an IT and Networking Managed Services Company is looking to hire an L&D Manager within their HR Team.
This role will be a new position so should attract someone who wants to come into this position with a blank canvas and make it their own structure.
This role will be part of the HR team.
The HR team is responsible for providing centralised learning for their 500+ employees from when they join and ongoing throughout their careers ensuring that all colleagues have the opportunity to continuously grow their skills and fulfil their potential.
The Company is growing at a very fast pace both in the UK and Internationally so they are now looking to hire a Talent and Learning Manager who will implement talent and learning initiatives from scratch in the UK.
This is a brand new role.
You will have support from the HR administration team but it is very much a role you will need to embrace, own and develop from scratch.
The L&D Manager will be developing tailored programmes that aim to enhance all areas of the business from senior management through to entry-level graduates.
We foresee this including full face to face, 1-2-1 and E-Learning programmes that will be designed and delivered through your expertise.
You will take ownership for the planning, managing, and delivery of a comprehensive suite of learning and development solutions.
Ensure all of their colleagues are equipped with the right skills, knowledge, and behaviours to effectively carry out their roles and meet the needs of our customers.
This is a truly rewarding opportunity to design the learning and development function for the company from the ground up that will shape the way they move forward.
The Role:
, Work closely with key internal stakeholders and senior managers to understand and evaluate learning needs and deliver comprehensive learning strategies
, Design and deliver inspirational learning and leadership programmes, including industry role related schemes, ranging from online learning materials to in-person learning and development sessions.
, Own and enhance our performance management process including successful training and development outputs.
, Own the training and development budget.
Responsibility for choosing the most appropriate external training providers where applicable, ensuring they have obtained the best price possible whilst not compromising on quality of learning.
, Create the framework for an internal employee, cross functional graduate scheme and implement and run accordingly.
, Work with key partners regarding specific tailored graduate schemes.
, Own and manage the apprenticeship strategy, maximising the use of the apprenticeship levy.
, Create and develop our own internal learning and development catalogue.
, Ensure learning and development materials are up to date and relevant to ensure a seamless experience for learners.
, Own and implement succession planning.
, Create, own and deliver our talent management process.
, Work with our partners and vendors to maximise the use of available product training and also maintain our accreditations.
Working closely with the projects and services team you will agree annually the relevant accreditations to maintain and or acquire.
, You will need to be ahead in terms of any key industry training / qualification requirements and communicate a strategy to the business to ensure they can continue to remain competitive in our industry from a training and qualifications perspective.
, Own the employee retainer training bond process.
, Evaluate the content and delivery of training including feedback from learners to ensure training meets purpose.
, Responsible for reporting key monthly learning and development metrics to the HR Director.
Qualifications & Experience:
, CIPD qualified with demonstrable experience in developing L&D programmes from the ground up.
, 5+ years developing and leading training efforts
, Proven experience delivering, designing and implementing L&D activities that are tailored to a wide-ranging audience.
, Proven experience of designing and implementing successful graduate and apprenticeship programmes.
, Strong project management skills with the ability to measure the success of the programme through metrics and proven results.
, A people person who understands the value of empowering others to achieve their potential.
, Natural ability to train and develop others within a fast-paced environment.
, Excellent communication (oral and written), presentation, training, and facilitation skills
, Able to get results by influencing others and gaining buy-in to new initiatives
, Demonstrated ability to build trusted relationships across diverse range of stakeholders
, Deep knowledge of relevant content areas, including the fields of management/leadership, organizational development, and adult learning theory
, Strong facilitation and program delivery skills
, Thrive in a fast-paced production environment with a passion for solving problems while being resourceful
, Excellent organisational capabilities.
, Experience supporting diversity change programmes
, Experience driving and embedding cultural change
, Coaching certification a plus
, Industry experience is a plus
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Permanent Location: City of London, England
Salary / Rate: £55000 - £65000 per annum + + Bens
Posted: 2025-06-11 18:43:50
-
Technical Project Manager - MVNO Transformation
Location:- On site, London
Rate:-£400-425 p/day Inside IR35
Duration:- 6 Months
We are seeking a Technical Project Manager with proven experience in MVNO environments to join a large-scale core network transformation programme.
This is a key role responsible for driving delivery across multiple technical streams, ensuring alignment with business objectives and stakeholder expectations.
Key Responsibilities:
, Lead and manage end-to-end technical delivery of the transformation project within a UK-based MVNO environment.
, Oversee internal and external stakeholders, including technical network teams, ensuring effective resource and task management.
, Coordinate activities across Core Network, IMS, HLR/HSS, OCS, VAS, and BSS domains.
, Manage budgets, timelines, risk, and reporting in alignment with Prince2 or similar methodologies.
, Ensure seamless integration and alignment of new systems with existing Core Architecture and business functions.
, Act as the primary interface between technology teams and senior stakeholders.
Essential Skills & Experience:
, Solid project management experience within UK-based MVNOs.
, Strong understanding of Core Networks, IMS, HLR, VAS, OCS, and BSS systems.
, Demonstrable experience managing cross-functional technical teams in a transformation or migration context.
, Experience working with internal stakeholders, third-party vendors, and technical delivery teams.
, Hands-on exposure to budgeting and resource planning.
, Familiarity with Prince2, Agile, or other structured project delivery methodologies.
Desirable:
, Experience delivering transformation programmes involving network consolidation, IMS migration, or billing system overhauls.
, Technical background in telco/IT architecture.
, Certification in Prince2, PMP, or similar.
.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Permanent Location: City of London, England
Salary / Rate: £400 - £425 per day
Posted: 2025-05-15 15:24:56
-
Dublin Store Manager - Pop up retail experience
4 Month - Temporary Contract - Entertainment, Music & Sports Merchandise Retail
@mecscomms is hiring for a pop up shop, retail store manager.
You'll be working on behalf of exciting entertainment, sports, popular culture, music and recording artist brands, launching pop up retail activations to sell official fan merchandise.
If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we're keen to hear from you!
Position: Retail Manager, Store Manager, Operations Manager, Assistant Manager, Supervisor
Purpose: Manage the successful operation of a popup shop, overseeing all customer experience, retail sales, visual merchandising, shop floor management, marketing, sales promotions, team leadership, administration and reporting activity etc.
Location: 130 St Stephen's Green, Dublin 2, D02 K597, Ireland
Role Type: Temporary Contract, Temp, Fixed Term Contract, FTC
Start Date: 01 / 06 / 25
Duration: 4 months
Hours: up to 40.00 hours per week
Gross Rate: €20.00 per hour
Overview:
You will lead the on-site retail operations of a pop-up shop, managing all aspects of day-to-day store activities to deliver a first-class customer experience.
You'll be responsible for driving retail performance, operational excellence and team effectiveness while ensuring all activity is aligned with brand, commercial and customer service objectives.
This is a hands-on leadership role, offering the opportunity to be involved in pre-event build and post-event breakdown activity.
Responsibilities:
Oversee the successful operation of a temporary retail site, ensuring outstanding service delivery and an immersive fan-focused experience
Effective execution of product launches, events, POS and all other associated marketing activity
Drive sales, profitability and growth by managing performance across KPIs such as footfall, conversion rates and average order value (AOV)
Take ownership for visual merchandising, marketing, accurate pricing and promotional initiatives
Exercise good retail operational management and floor control to optimise selling opportunities
Ensure efficient stockroom and shop floor operations, collaborating with warehouse and merchandising teams to maintain appropriate inventory and replenishment schedules, particularly around peak periods
Deliver first-class visual merchandising in alignment with brand standards and promotional activity
Implement and adapt effective shop floor management practices to maximise commercial space and respond to trading patterns
Provide inspirational leadership to your team, including recruitment, training, rotas, performance management and task delegation
Support project delivery by working closely with contractors and internal teams to ensure on-time, on-budget and on-brand execution
Produce staff rotas to ensure optimum coverage during peak trading times.
Monitor and record staff attendance, punctuality and performance
Lead daily briefings, team communications and post-trade reviews to foster collaboration, learning and continuous improvement
Complete accurate and timely reporting on sales, attendance, payroll data and store performance
Ensure all health & safety, HR, finance, PCIDSS, insurance and data protection obligations are met and recorded
Responsible for all aspects of store security, including subcontracted security personnel and conducting regular staff security checks to minimise stock loss
Work flexibly to meet business needs, including weekends, evenings and during key event phases
Contribute to physical store setup and breakdown during the event cycle
Candidate Profile:
Ideally, you'll have retail management, visual merchandising, retail sales, people management, team leadership or supervisory experience, within a retail environment.
Alternatively you may have been involved in event-based marketing, promotions or sales.
If you have an interest in; media, entertainment, sports, pop music and recording artists, it would be beneficial.
Experience:
Retail management, ideally across high-traffic, fast-paced or event-based environments
Sales, marketing and product promotion with the ability to achieve KPI & revenue targets
Analysing sales performance, forecasting and adjusting retail strategy in real-time
Strong team leadership and people management skills with the ability to inspire and drive high performance
Visual merchandising and layout planning experience
Stock management, compliance requirements and customer service best practice
Building and maintaining stakeholder relationships
Managing multiple locations or overseeing concurrent operations is highly desirable
Working with major sporting, entertainment or music events, alternatively brand-led retail programmes
Personal Attributes:
Self-motivated, hands-on and comfortable leading from the front in a dynamic, often high-pressure environment
Solutions-focused with strong project management instincts and attention to detail
Excellent communicator who can collaborate across functions and levels of seniority
Willing and able to travel and work flexible hours, including weekends and extended event days
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Contract Location: Dublin City Centre, Republic of Ireland
Start: 01 / 06 / 25
Duration: 4 months
Salary / Rate: €18.00 - €20.00 per hour
Posted: 2025-05-14 14:21:13
-
Job Title: Senior Service Architect
Location:- Hampshire + Remote
Salary:- £70-90k + Bens
Overview:
We're seeking a Principal Service Architect to lead the design and evolution of best-in-class managed services across Voice, Room Technologies, and Digital Signage.
This role requires a unique blend of deep technical knowledge and commercial insight to shape scalable, innovative, and cost-effective service offerings.
Acting as a strategic bridge between engineering, delivery, and sales, you'll drive service development, support key client engagements, and influence internal roadmaps.
Key Responsibilities:
Service Design & Strategy
, Design and define managed services for UC, AV/VC, and digital signage.
, Translate customer and market needs into scalable service models (SLAs, processes, HLDs, SOWs).
, Ensure alignment with ITIL and operational best practices.
Commercial & Client Engagement
, Support sales with solution design, proposals, and financial models.
, Drive commercial competitiveness through pricing, margin analysis, and TCO/ROI assessments.
, Present strategies to stakeholders, including C-level clients.
Consulting & Delivery
, Lead client workshops, audits, and transformation roadmaps.
, Collaborate across product, delivery, and engineering teams to ensure successful implementation.
, Mentor internal teams and contribute to enablement and knowledge sharing.
Skills & Experience Required:
, Strong expertise in UC, AV/VC, digital signage (e.g., Microsoft Teams, Zoom, Cisco, Crestron, Appspace, Utelogy).
, Deep understanding of managed services models, ITIL frameworks, and hybrid/cloud environments.
, 10+ years in service/technical architecture, with 5+ in UC/AV/Managed Services.
, Proven consulting experience and ability to influence technical and business stakeholders.
Preferred Qualifications:
, Degree in Engineering, Networking, or related field.
, Certifications: ITIL, CTS, Microsoft 365, Cisco
, Experience supporting global clients and services.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Permanent Location: Hampshire, England
Salary / Rate: £70000 - £90000 per annum + + Bens
Posted: 2025-05-08 09:36:32
